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Win7 updates will not Install


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#1 noknojon

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Posted 13 August 2011 - 07:35 AM

Hi -

Windows 7 updates have not been installing recently -
All the latest set of updates that have been offered attempt to install and then they stop -
I attempted to install one at a time but this is no help either -
Any ideas -

Thanks -

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#2 bludgard

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Posted 13 August 2011 - 07:49 AM

Hi, noknojon.

What error codes are offered (if any) when viewing update history (right click a failed update and select View details)? Windows Update can be a fickle fiend....
I know that my win 7 X64 machine has a lot more update failures than my Win 7 X32.

#3 noknojon

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Posted 13 August 2011 - 08:08 AM

Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.109.1757.0)
Security Update for Microsoft .NET Framework 4 on Windows XP, Windows Server 2003, Windows Vista, Windows 7, Windows Server 2008 x86 (KB2539636)
Update for Microsoft .NET Framework 4 on Windows XP, Windows Server 2003, Windows Vista, Windows 7, Windows Server 2008 x86 (KB2468871)
Update for Microsoft .NET Framework 4 on Windows XP, Windows Server 2003, Windows Vista, Windows 7, Windows Server 2008 x86 (KB2533523)

These are the 4 latest updates that will not install - I use MSE as my A/virus , so I want the MSE one also installed -
Each shutdown they try to install but never do -
This is a 32 bit , not 64 bit system also -


EDIT - Error code is - 643 -

Edited by noknojon, 13 August 2011 - 08:13 AM.


#4 bludgard

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Posted 13 August 2011 - 09:08 AM

As for MSE, I get failures for the definition updates. As there may be various reasons for the failures, mine are caused mainly by MSE updating itself and then Windows trying to update the program as well.

For the .NET errors, look through this page:http://support.microsoft.com/kb/KB976982

If you haven't yet, try running the Update Troubleshooter by right-clickng failed update > View details > Get help with this error > Trobleshoot problems installing updates > Click to open Windows Update troubleshooter. I have had success with this service in the past for failed updates.

Edited by bludgard, 13 August 2011 - 09:09 AM.


#5 noknojon

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Posted 13 August 2011 - 04:36 PM

Thanks but -

I still cannot install Any of the 3 'important' updates or the 2 'offered' other updates -
One at a time or in one d/load they will not install - Same error number , and just Failed -
Even with MSE turned off the updates will not install at all - :(

? ?

#6 bludgard

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Posted 13 August 2011 - 06:42 PM

Man, I don't know, noknojon.

You for a fact have .NET4 installed? Would you consider Un/Re-installing MSE? And the .NET4 if it is installed. Clean thoroughly after uninstal(s). I doubt it will do a whole lot, but it may (unless you have already tried this route).
About a year ago when MSE got conflicked, one just had to delete a file named MSSEOOBE.etl at the end of (Drive):\ProgramData\Microsoft\Microsoft Security Essentials\Support and reboot. All went well for a while. I cannot find the file in the new version of MSE. :lmao:
My wife's laptop (7X64) fails updates all the time (runs .NET4 and MSE). I have fought with it for about two years. Next time I reinstall her system, I hope to be able to use the 7SP1 image. Maybe then it wouldn't have the update problem.
For this machine (7X86), I installed the 7SP1 system and I haven't had a failed update yet. I do not run MSE (no av to be correct), nor do I have .NET4.

Anyway, I'll keep lookin'. I just have to get on the wifes lappy for a while and play around.

#7 noknojon

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Posted 13 August 2011 - 07:36 PM

I do not run MSE (no av to be correct),

How can you be on the internet without ANY antivirus ? ? You risk your own computer and others you send emails to -
MSE was installed only 1 month ago after using Avira for a while - I knew of the problem so I waited until it was a new clean version -
The new version is available off M/soft downloads , just Google MSE and only use the M/soft link -

I have un / reinstalled MSE about 2 weeks ago, then fully updated it to be sure it was the clean version -

Thanks for looking -

#8 coxchris

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Posted 13 August 2011 - 10:14 PM

for the MSE defs. run in thought the program instead of windows update windows update/in program the same

I have all the updates installed for 64 bit

have you try them manually as a elevated run as administrator

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#9 noknojon

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Posted 13 August 2011 - 10:35 PM

Hi -
I have just got the MSE update to install which was called 'optional' , but that is the only one so far -

The 3 'critical security' updates (.NET4) will not install along with the other 'optional' update no matter how I select them -
The prior versions have had no problems installing , but these ones refuse to even seem to complete a full download -

There is the usual indication ! at every shutdown to wait for an update to install, but this even fails every day -
Single selection of any 1 update (of the 3 critical ones) still fails and is listed as failed in the update history -

Thanks -

#10 coxchris

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Posted 14 August 2011 - 09:46 PM

try this link first http://support.microsoft.com/mats/windows_update/en-us it will find problems and fix them

Error 643, try this http://support.microsoft.com/kb/KB976982

you misunderstood me for the MSE definitions or i was unclear in my sentence structure. I blame myself sorry for the confusion.

does it failed the definitions when you do it in the program because the definitions are the same if you update through windows update or updated tab in MSE

What error code are you getting for the MSE definitions?

edit: Since this issue is with windows updated you can create a free case for free because its a issue with windows update. the Strikethough link has already been suggested

Edited by coxchris, 14 August 2011 - 09:54 PM.

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#11 noknojon

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Posted 14 August 2011 - 10:40 PM

What error code are you getting for the MSE definitions?

There has only ever been one error code given as I listed above - 643 - However as stated the MSE update has finally been installed -
I will try the top link you posted and reply back after I try all the ideas listed by M/soft -

have you try them manually as a elevated run as administrator

Yes, I have attempted each item manually 1 at a time (as Admin) , as well as 3 items at a time , always Failed in update history -


Thank You -

#12 noknojon

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Posted 14 August 2011 - 11:11 PM

Attached is a screen shot of the latest reply after trying your MrFixit - Still failed updates -
There may have been 1 update installed yesterday or at shutdown last night ? ? Not sure

#13 coxchris

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Posted 17 August 2011 - 02:54 PM

Sorry for not posting back had Jury Duty

ok another suggestion is to reset your windows update components>>>http://support.microsoft.com/kb/971058 use automatic function see if that clears the 643 and try this http://support.microsoft.com/kb/822798 this link will clear out your software distribution folder in windows 7.

You can also get help from Microsoft about this error its for free. To reduce the troubleshooting steps please provide this link to Microsoft.

Edit: http://www.bleepingcomputer.com/forums/topic413257.html/page__p__2364140__hl__software+distribution+folder__fromsearch__1#entry2364140 this thread has some more suggestion all through its not the error code but a generic error

Edited by coxchris, 17 August 2011 - 03:00 PM.

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#14 noknojon

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Posted 18 August 2011 - 01:50 AM

Hi -

What a way to spend a week (Jury duty :blink: ) -
It seems better now , only one to install so I will just run the FixIt again and hope that finishes the problems -

Thanks for the help :thumbup2:

#15 ReviverSoft

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Posted 18 August 2011 - 09:54 AM

^ Have you tried look for some guides on the Internet? If not, click here to get started. Check out the first few results.
ReviverSoft - Happy to help!




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