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Google Redirect Fix


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#1 sinkrswim

sinkrswim

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Posted 12 August 2011 - 10:32 PM

I posted logs and all kinds of crap on here days ago in the hopes that someone would help. Nada. I did all the stuff that was suggested by Gringo and a few others to people who were posting the same problem as mine. Nada.

Finally, my younger brother, bless him, figured out that somehow my DNS entries had been changed. We didn't find anything on my computer that made the change, but once we switched back to "automatically detect settings", google stopped redirecting. I thought this may help people, so I'm posting it. Although since I never even got a "hang on, we're looking into this" reply to my original post, I don't know why I bother. I guess I'm a better person than I thought :) HTH!

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#2 Orange Blossom

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Posted 13 August 2011 - 12:49 AM

Hello,

I'm glad your issues were resolved. Please note that there are many causes for the same symptoms, so what will fix one computer may not fix another. Further, following malware removal advice posted for someone else and for a different computer could, depending on the circumstances, turn that computer into an expensive doorstop. I've seen it happen.

I know how frustrating it is when your computer isn't working properly. Let me assure you that your topic wasn't lost, forgotten, or ignored. We work with hundreds of logs every day, so we have devised a means of seeing only those topics that don't have responses yet. At the moment, we have over 160 unanswered topics, the oldest dated Aug. 7, 2011 at 6:55:51 a.m. Eastern Daylight Savings time in the U.S.A. Your log topic is dated Aug. 8, 2011 at 2:19 a.m. using the same time zone.

Our volunteer MRT team members have various levels of expertise and training, so while we try to take the oldest DDS/HJT logs, it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us would want someone to assist you who is not familiar with your issue and attempt to fix it.

Since you have stated that your problems have been resolved, I'm going to close your other topic.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

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