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Unable to use keyboard!


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8 replies to this topic

#1 hazelc

hazelc

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  • 3 posts
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  • Local time:06:16 AM

Posted 12 August 2011 - 02:37 PM

Slowly have lost use of my keyboard on my laptop. I have had this problem before and a friend completely reset the computer after backing everything up. I am hoping there is another solution. The problems I am having is no keys work 95% of the time, if they do the wrong letter is displayed often a group of letters. I have avoided using the keyboard because if a key does work it continues to type it in any dialog box h web and notepad, and makes selecting anything impossible(starts selecting everything but does not open anything). No other changes re apparent and no dialg boxes have appeared. I am not sure what is affecting my computer and appreciate your time, sorry if I haven't been as specific as needed. I will respond to any replies as quickly as my on screen keyboard will let me type. Thank you-Hazel

.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_26
Run by Hazel at 11:16:47 on 2011-08-12
.
============== Running Processes ===============
.
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Sony\PMB\PMBVolumeWatcher.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Ask.com\Updater\Updater.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SafeConnect\scClient.exe
C:\Documents and Settings\Hazel\Local Settings\Application Data\Google\Update\1.3.21.65\GoogleCrashHandler.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\LENOVO\HOTKEY\FNF5SVC.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\Program Files\McAfee\Common Framework\naPrdMgr.exe
C:\Program Files\Sony\PMB\PMBDeviceInfoProvider.exe
C:\Program Files\Lenovo\PMDriver\PMSveH.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\program files\safeconnect\Uninstall.exe
c:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
C:\Program Files\Lenovo\Rescue and Recovery\rrpservice.exe
C:\Program Files\Lenovo\Rescue and Recovery\rrservice.exe
c:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
C:\Program Files\Lenovo\Rescue and Recovery\UpdateMonitor.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Windows Media Player\WMPNetwk.exe
c:\program files\lenovo\system update\suservice.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\osk.exe
C:\WINDOWS\system32\MSSWCHX.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\Hazel\Desktop\dds.scr
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\System32\svchost.exe -k eapsvcs
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\System32\svchost.exe -k dot3svc
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\svchost.exe -k imgsvc
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.mystart.com?pr=oovoo2_2
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SearchHelper.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan enterprise\Scriptcl.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: {99E00A4C-D35E-11DD-BA95-9B6A56D89593} - No File
BHO: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Google Update] "c:\documents and settings\hazel\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [AdobeUpdater] "c:\program files\common files\adobe\updater5\AdobeUpdater.exe"
mRun: [ShStatEXE] "c:\program files\mcafee\virusscan enterprise\SHSTAT.EXE" /STANDALONE
mRun: [McAfeeUpdaterUI] "c:\program files\mcafee\common framework\UdaterUI.exe" /StartedFromRunKey
mRun: [LogMeIn GUI] "c:\program files\logmein\x86\LogMeInSystray.exe"
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
mRun: [PMBVolumeWatcher] c:\program files\sony\pmb\PMBVolumeWatcher.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [<NO NAME>]
mRun: [ApnUpdater] "c:\program files\ask.com\updater\Updater.exe"
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
Trusted Zone: internet
Trusted Zone: mcafee.com
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1248515602156
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_16-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
TCP: DhcpNameServer = 68.87.74.166 68.87.68.166
TCP: Interfaces\{2B059B2A-5F43-4B33-A954-84E4AF35B28C} : DhcpNameServer = 68.87.74.166 68.87.68.166
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
Notify: LMIinit - LMIinit.dll
Notify: tphotkey - c:\program files\lenovo\hotkey\tphklock.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\hazel\application data\mozilla\firefox\profiles\9q531zcv.default\
FF - plugin: c:\documents and settings\hazel\application data\facebook\npfbplugin_1_0_3.dll
FF - plugin: c:\documents and settings\hazel\local settings\application data\google\update\1.3.21.65\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mcafee\supportability\mvt\NPMVTPlugin.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60531.0\npctrlui.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
.
---- FIREFOX POLICIES ----
FF - user.js: network.protocol-handler.warn-external.dnupdate - false
============= SERVICES / DRIVERS ===============
.
R? LMIRfsClientNP;LMIRfsClientNP
R? Roxio UPnP Renderer 10;Roxio UPnP Renderer 10
R? Roxio Upnp Server 10;Roxio Upnp Server 10
R? RoxLiveShare10;LiveShare P2P Server 10
R? RoxMediaDB10;RoxMediaDB10
R? RoxWatch10;Roxio Hard Drive Watcher 10
R? SCManager;SafeConnect Manager
R? SessionLauncher;SessionLauncher
S? FNF5SVC;Fn+F5 Service
S? IntcHdmiAddService;Intel® High Definition Audio HDMI Service
S? JMCR;JMCR
S? LMIGuardianSvc;LMIGuardianSvc
S? LMIInfo;LogMeIn Kernel Information Provider
S? LMIRfsDriver;LogMeIn Remote File System Driver
S? MBAMProtector;MBAMProtector
S? MBAMService;MBAMService
S? McAfeeFramework;McAfee Framework Service
S? McShield;McAfee McShield
S? McTaskManager;McAfee Task Manager
S? mfeavfk;McAfee Inc.
S? mfebopk;McAfee Inc.
S? mfehidk;McAfee Inc.
S? mferkdk;VSCore mferkdk
S? PMBDeviceInfoProvider;PMBDeviceInfoProvider
S? PMHler;PMHler
S? TVT Backup Protection Service;TVT Backup Protection Service
S? TVT_UpdateMonitor;TVT Windows Update Monitor
S? TVTI2C;Lenovo SM bus driver
S? tvtumon;tvtumon
S? Viewpoint Manager Service;Viewpoint Manager Service
S? WinDefend;Windows Defender
.
=============== Created Last 30 ================
.
2011-08-12 14:15:58 6881616 ----a-w- c:\documents and settings\all users\application data\microsoft\windows defender\definition updates\{7e12ee80-d780-429b-8ed7-db5a36784829}\mpengine.dll
2011-08-10 09:42:58 139656 ------w- c:\windows\system32\dllcache\rdpwd.sys
2011-08-10 09:42:37 10496 ------w- c:\windows\system32\dllcache\ndistapi.sys
2011-08-08 18:33:02 21504 ----a-w- c:\windows\system32\hidserv.dll
2011-08-08 18:33:02 21504 ----a-w- c:\windows\system32\dllcache\hidserv.dll
.
==================== Find3M ====================
.
2011-07-15 13:29:31 456320 ------w- c:\windows\system32\drivers\mrxsmb.sys
2011-07-08 14:02:00 10496 ------w- c:\windows\system32\drivers\ndistapi.sys
2011-06-24 14:10:36 139656 ------w- c:\windows\system32\drivers\rdpwd.sys
2011-06-23 18:36:30 916480 ----a-w- c:\windows\system32\wininet.dll
2011-06-23 18:36:30 43520 ------w- c:\windows\system32\licmgr10.dll
2011-06-23 18:36:30 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-06-23 12:05:13 385024 ------w- c:\windows\system32\html.iec
2011-06-20 17:44:52 293376 ----a-w- c:\windows\system32\winsrv.dll
2011-06-02 14:02:05 1858944 ------w- c:\windows\system32\win32k.sys
2011-05-24 23:14:10 222080 ------w- c:\windows\system32\MpSigStub.exe
.
============= FINISH: 11:19:41.82 ===============

Attached Files



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#2 HelpBot

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Posted 17 August 2011 - 02:40 PM

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#3 m0le

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Please carry out HelpBot's instructions above and we can take it from there.
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#4 hazelc

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Posted 25 August 2011 - 09:58 PM

Had trouble attaching new gmer

.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_26
Run by Hazel at 13:42:35 on 2011-08-25
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2008.973 [GMT -4:00]
.
AV: VirusScan Enterprise + AntiSpyware Enterprise *Enabled/Updated* {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
C:\WINDOWS\System32\svchost.exe -k eapsvcs
svchost.exe
C:\WINDOWS\System32\svchost.exe -k dot3svc
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Sony\PMB\PMBVolumeWatcher.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Ask.com\Updater\Updater.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Hazel\Local Settings\Application Data\Google\Update\1.3.21.65\GoogleCrashHandler.exe
C:\Program Files\SafeConnect\scClient.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\LENOVO\HOTKEY\FNF5SVC.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\Program Files\Sony\PMB\PMBDeviceInfoProvider.exe
C:\Program Files\Lenovo\PMDriver\PMSveH.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\program files\safeconnect\Uninstall.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
c:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
C:\Program Files\Lenovo\Rescue and Recovery\rrpservice.exe
C:\Program Files\Lenovo\Rescue and Recovery\rrservice.exe
c:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
C:\Program Files\Lenovo\Rescue and Recovery\UpdateMonitor.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\osk.exe
C:\WINDOWS\system32\MSSWCHX.EXE
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe
C:\Program Files\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.mystart.com?pr=oovoo2_2
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan enterprise\Scriptcl.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: {99E00A4C-D35E-11DD-BA95-9B6A56D89593} - No File
BHO: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn toolbar\platform\6.3.2291.0\npwinext.dll
BHO: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: @c:\program files\msn toolbar\platform\6.3.2291.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\program files\msn toolbar\platform\6.3.2291.0\npwinext.dll
TB: {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Google Update] "c:\documents and settings\hazel\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [AdobeUpdater] c:\program files\common files\adobe\updater\AdobeUpdater.exe
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10m_Plugin.exe -update plugin
mRun: [ShStatEXE] "c:\program files\mcafee\virusscan enterprise\SHSTAT.EXE" /STANDALONE
mRun: [McAfeeUpdaterUI] "c:\program files\mcafee\common framework\UdaterUI.exe" /StartedFromRunKey
mRun: [LogMeIn GUI] "c:\program files\logmein\x86\LogMeInSystray.exe"
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
mRun: [PMBVolumeWatcher] c:\program files\sony\pmb\PMBVolumeWatcher.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [<NO NAME>]
mRun: [ApnUpdater] "c:\program files\ask.com\updater\Updater.exe"
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
Trusted Zone: internet
Trusted Zone: mcafee.com
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1248515602156
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_16-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
TCP: DhcpNameServer = 66.253.132.6 68.234.128.70 67.152.3.146
TCP: Interfaces\{2B059B2A-5F43-4B33-A954-84E4AF35B28C} : DhcpNameServer = 66.253.132.6 68.234.128.70 67.152.3.146
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
Notify: LMIinit - LMIinit.dll
Notify: tphotkey - c:\program files\lenovo\hotkey\tphklock.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\hazel\application data\mozilla\firefox\profiles\9q531zcv.default\
FF - plugin: c:\documents and settings\hazel\application data\facebook\npfbplugin_1_0_3.dll
FF - plugin: c:\documents and settings\hazel\local settings\application data\google\update\1.3.21.65\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mcafee\supportability\mvt\NPMVTPlugin.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60531.0\npctrlui.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
.
---- FIREFOX POLICIES ----
FF - user.js: network.protocol-handler.warn-external.dnupdate - false);user_pref(general.useragent.extra.brc, BRI/1
.
============= SERVICES / DRIVERS ===============
.
R? LMIRfsClientNP;LMIRfsClientNP
R? Roxio UPnP Renderer 10;Roxio UPnP Renderer 10
R? Roxio Upnp Server 10;Roxio Upnp Server 10
R? RoxLiveShare10;LiveShare P2P Server 10
R? RoxMediaDB10;RoxMediaDB10
R? RoxWatch10;Roxio Hard Drive Watcher 10
R? SCManager;SafeConnect Manager
R? SessionLauncher;SessionLauncher
S? FNF5SVC;Fn+F5 Service
S? IntcHdmiAddService;Intel® High Definition Audio HDMI Service
S? JMCR;JMCR
S? LMIGuardianSvc;LMIGuardianSvc
S? LMIInfo;LogMeIn Kernel Information Provider
S? LMIRfsDriver;LogMeIn Remote File System Driver
S? MBAMProtector;MBAMProtector
S? MBAMService;MBAMService
S? McAfeeFramework;McAfee Framework Service
S? McShield;McAfee McShield
S? McTaskManager;McAfee Task Manager
S? mfeavfk;McAfee Inc.
S? mfebopk;McAfee Inc.
S? mfehidk;McAfee Inc.
S? mferkdk;VSCore mferkdk
S? PMBDeviceInfoProvider;PMBDeviceInfoProvider
S? PMHler;PMHler
S? TVT Backup Protection Service;TVT Backup Protection Service
S? TVT_UpdateMonitor;TVT Windows Update Monitor
S? TVTI2C;Lenovo SM bus driver
S? tvtumon;tvtumon
S? Viewpoint Manager Service;Viewpoint Manager Service
S? WinDefend;Windows Defender
.
=============== Created Last 30 ================
.
2011-08-23 21:01:47 7152464 ----a-w- c:\documents and settings\all users\application data\microsoft\windows defender\definition updates\{ca5eed40-a42d-4098-b27e-c426233766d3}\mpengine.dll
2011-08-22 21:47:10 -------- d-----w- c:\program files\Cisco Systems
2011-08-22 21:33:01 -------- d-----w- c:\documents and settings\all users\application data\Cisco Systems
2011-08-14 21:58:33 6784 ----a-w- c:\windows\system32\drivers\serscan.sys
2011-08-14 21:58:33 6784 ----a-w- c:\windows\system32\dllcache\serscan.sys
2011-08-14 21:54:26 -------- d-----w- c:\program files\MSN Toolbar
2011-08-14 21:54:01 -------- d-----w- c:\program files\Bing Bar Installer
2011-08-14 21:53:57 -------- d-----w- c:\program files\HP Photo Creations
2011-08-14 21:53:57 -------- d-----w- c:\documents and settings\all users\application data\HP Photo Creations
2011-08-14 21:53:48 -------- d-----w- c:\program files\Coupons
2011-08-14 21:53:15 -------- d-----w- c:\documents and settings\hazel\application data\HpUpdate
2011-08-14 21:52:44 527208 ------w- c:\windows\system32\HPDiscoPM9311.dll
2011-08-14 21:52:42 1792872 ----a-w- c:\windows\system32\HPScanMiniDrv_DJ3050_J610.dll
2011-08-14 21:52:38 267112 ----a-w- c:\windows\system32\hpinksts9311LM.dll
2011-08-14 21:52:38 232296 ----a-w- c:\windows\system32\hpinksts9311.dll
2011-08-14 21:52:38 213864 ----a-w- c:\windows\system32\hpinkcoi9311.dll
2011-08-10 09:42:58 139656 ------w- c:\windows\system32\dllcache\rdpwd.sys
2011-08-10 09:42:37 10496 ------w- c:\windows\system32\dllcache\ndistapi.sys
2011-08-08 18:33:02 21504 ----a-w- c:\windows\system32\hidserv.dll
2011-08-08 18:33:02 21504 ----a-w- c:\windows\system32\dllcache\hidserv.dll
.
==================== Find3M ====================
.
2011-07-15 13:29:31 456320 ------w- c:\windows\system32\drivers\mrxsmb.sys
2011-07-14 21:56:58 83360 ----a-w- c:\windows\system32\LMIRfsClientNP.dll
2011-07-14 21:56:58 53632 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\LMIproc.dll
2011-07-14 21:56:57 87424 ----a-w- c:\windows\system32\LMIinit.dll
2011-07-14 21:56:57 29568 ----a-w- c:\windows\system32\LMIport.dll
2011-07-08 14:02:00 10496 ------w- c:\windows\system32\drivers\ndistapi.sys
2011-06-24 14:10:36 139656 ------w- c:\windows\system32\drivers\rdpwd.sys
2011-06-23 18:36:30 916480 ----a-w- c:\windows\system32\wininet.dll
2011-06-23 18:36:30 43520 ------w- c:\windows\system32\licmgr10.dll
2011-06-23 18:36:30 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-06-23 12:05:13 385024 ------w- c:\windows\system32\html.iec
2011-06-20 17:44:52 293376 ----a-w- c:\windows\system32\winsrv.dll
2011-06-02 14:02:05 1858944 ------w- c:\windows\system32\win32k.sys
.
============= FINISH: 13:45:41.31 ===============

#5 m0le

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Posted 26 August 2011 - 02:17 PM

Before we look for malware we need to check that this is not a keyboard problem.

Have you switched the keyboard for another one?
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#6 hazelc

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Posted 27 August 2011 - 10:06 AM

No I haven't ever used another keyboard.

#7 m0le

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Posted 27 August 2011 - 04:50 PM

Please get hold of a spare keyboard and switch it over. If the keyboard is at fault then the new one will work. If not, then it's the PC not the keyboard.
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#8 m0le

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Posted 30 August 2011 - 06:42 PM

Any luck with the second keyboard?
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#9 m0le

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Posted 31 August 2011 - 06:32 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
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