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Dell optiplex 360 needs new printer ip after power outage


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#1 scurvychef

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Posted 12 August 2011 - 01:03 PM

Hello all!

My work computer is on a network and every time the power surges or goes out, our hp 6940 series printer resets its IP. the only way to print is to reconfigure the ports in the control panel. is there a way to prevent this from happening or perhaps assign a static address for it?

Thank you in advance

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#2 PoptartPatrick

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Posted 12 August 2011 - 01:26 PM

Hi, I have some questions:

Does the power go out in the building or does the printer reset itself?


Go Here: Click Here

And try and reinstall the drivers.

Edited by PoptartPatrick, 12 August 2011 - 01:32 PM.

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#3 cryptodan

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Posted 12 August 2011 - 01:45 PM

Printers and other devices that require an always on/connected connection should be setup to use a Static IP vice Dynamically Assigned one. Please locate your manual, and set the printer to have a static IP. This will prevent your printer from losing its IP, and getting another one when the device is powered off or rebooted.

Edited by cryptodan, 12 August 2011 - 01:45 PM.


#4 scurvychef

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Posted 13 August 2011 - 12:06 AM

Hi, I have some questions:

Does the power go out in the building or does the printer reset itself?


It is an older building. I don't think it even goes out all the way sometime. just a little flicker. dirty current or something/ OLD copper wires.


Thanks for the site. I have delt with this repository when installing a printer on my home computer (linux). lets hope the suppport is equally as good for xp on our office comps!

Printers and other devices that require an always on/connected connection should be setup to use a Static IP vice Dynamically Assigned one. Please locate your manual, and set the printer to have a static IP. This will prevent your printer from losing its IP, and getting another one when the device is powered off or rebooted.


Thanks CryptoDan, I knew there was a way to change it to dynamic. I asked the office manager about it today, she didn't seem to think it was anything that could be changed and was quite comfortable with the nuisance. Ill ask her to look for the manual, or get our tech guy re install the drivers on it like PoptartPatrick suggested.




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