While working in the yard yesterday, my new Step-Daughter (6 Years Old) came out to inform me that "the big computer is make a weird noise". The machine is a 10 year old Dell. I find my new Wife staring at the monitor with a confused look staring at a black screen. Before I can get in range to read she asks "What does Cannot Find Operating System mean?" I quickly answered "Means the drive is dead, as old as it is and since it is left on all the time I think it did pretty well, looks like we can toss it and look at buying another one."... Tears begin to swell on the Wife and 6yo, The 10 Year Old is now on scene, looks up and asks me "How do we get our stuff on the new computer". I reply "Well, you don't if the drive is dead." Now I have 3 women crying and all I can mentally do is facepalm. Epic Fail on how other people perceive information and my inability to use the correct phrasing. I'm 42 and was an EMT for 10 years, I am now a system admin at a small company. As an EMT I was trained on how to discuss with the family the status of a patient. Never did it occur to me I need to remember to use my training more often. I am a handyman and the girls have watched me fix many things and I have always come through for them. So when my Wife asks me in broken sobs "but you can get my girls pictures off it right?". I have to reply "I'll get on it now". As I disconnected wires, opened the case and removed the drive all 3 were watching as if I were operating on their pet. I dropped a screw and they literally jumped....
Western Digital WD Caviar 204BA drive
Connected through USB adapter to Windows XP Pro
Unit is powered and is spinning
No Read/Write Head movement is heard nor felt except on power off parking click is heard and felt
The XP Safely Remove Hardware dialog box reads USB Mass Storage Device and underneath WDC WD15 3BA USB Device
The drive does NOT show up under My Computer
MMC Disk Management does NOT see the drive
MMC Device Manager under Disk Drives displays WDC WD15 3BA USB Device, Right click Properties, General tab
Device type: Disk drive-Manufacturer (standard disk drive)- Location Location 0
Volumes tab, Populate
Partition style: Not Applicable
Capacity: 0 MB
Unallocated space: 0 MB
Reserved space: 0 MB
Volumes: (All Blank)
I have run the WD diagnostic utility and both Quick test and Full test instantly pass (see SS)
Before I spend a fortune sending this off to a Recovery Specialist... Suggestions, Ideas, Anything...
Thanks in Advance.