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Windows XP - AVG says I have Win32/Katusha.a


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2 replies to this topic

#1 Any223

Any223

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  • 1 posts
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  • Local time:05:07 AM

Posted 12 August 2011 - 07:29 AM

We have had problems with the computer not booting up properly, programs not running correctly, etc... Originally, it appeared that we had the fake windows protection virus. It took a long time of trying multiple things, but we can finally access the computer and run some of the programs again.

I ran AVG and it now says we have Win32/Katusha.a. I have run the scan and quarantined it several times. I am assuming it is not truly gone since it comes up every time the scan is run. How do I get rid of it?

If it helps, when we boot up the computer it will bring up a blue screen that says "Checking File system on C:
Type of file system is ntfs.
Cannot open volume for direct access"

I have worked through the preparation guide steps.

I have tried to backup our data but have been unsuccessful. I cannot get the computer to read from our external cd drive (the internal is not working). I have downloaded both Cobian and DriveImage, but they do not complete the backup process - they terminate before finishing.

I ran defogger and did not need to reboot. I also ran the dds tool and gmer.

Thank you for your help.

DDS log:


.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_22
Run by computer at 20:58:58 on 2011-08-11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3070.1702 [GMT -4:00]
.
AV: AVG Anti-Virus 2011 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
============== Running Processes ===============
.
C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Spigot\Search Settings\SearchSettings.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
svchost.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Google\Google Media Server\GoogleMediaScanner.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\McAfee Security Scan\2.0.189\SSScheduler.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\AVG\AVG10\avgam.exe
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Program Files\AVG\AVG10\avgemcx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Documents and Settings\computer\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\computer\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\computer\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\computer\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\computer\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\computer\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\computer\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\computer\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\computer\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Documents and Settings\computer\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\computer\My Documents\Downloads\Defogger (1).exe
C:\WINDOWS\system32\notepad.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.com/
mStart Page = hxxp://www.yahoo.com/
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
uURLSearchHooks: H - No File
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.6406.1642\swg.dll
BHO: {bf00e119-21a3-4fd1-b178-3b8537e75c92} - No File
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn1\YTSingleInstance.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: {61539ecd-cc67-4437-a03c-9aaccbd14326} - No File
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [RocketDock] "c:\program files\rocketdock\RocketDock.exe"
uRun: [Google Media Scanner] "c:\program files\google\google media server\GoogleMediaScanner.exe"
uRun: [cdloader] "c:\documents and settings\computer\application data\mjusbsp\cdloader2.exe" MAGICJACK
uRun: [Steam] "c:\program files\steam1\Steam.exe" -silent
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [SkyTel] SkyTel.EXE
mRun: [SearchSettings] "c:\program files\common files\spigot\search settings\SearchSettings.exe"
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [nwiz] c:\program files\nvidia corporation\nview\nwiz.exe /installquiet
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb04.exe
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-appf?lic=OQBBAFYARgBSAEUARQAtAFYASwBQAEMAQgAtADYAQgBXAEYATQAtAFQAUgBMAFEAUgAtAEIAUgBVAEgAUAAtAEMAUAA4ADYARwA"&"inst=NwA3AC0ANAAyADgAOQAwADEANAA5ADAALQBUADEANQAtAEIAQQArADEALQBLAFYAMwArADcALQBYAEwAKwAxAC0ARgBQADkAKwA2AC0AQgBBAFIAOQBHACsAMQAtAFQAQgA5ACsAMgAtAEYATAArADkALQBYAE8AMwA2ACsAMQAtAEYAOQBNADcAQwArADUALQBGADkATQAxADAAQgArADEALQBYAE8AOQArADEALQBGADkATQAyACsAMQAtAEQARABUACsAMAA"&"prod=90"&"ver=9.0.894
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.189\SSScheduler.exe
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_6CE5017F567343CA.dll/cmsidewiki.html
IE: Upload linked file to Badongo
IE: Upload this image to Badongo
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: clonewarsadventures.com
Trusted Zone: freerealms.com
Trusted Zone: soe.com
Trusted Zone: sony.com
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
DPF: {038E2507-7A48-41E2-94AD-7F23D199AF4E} - hxxp://www.worldwinner.com/games/v54/zengems/zengems.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
DPF: {1D082E71-DF20-4AAF-863B-596428C49874} - hxxp://www.worldwinner.com/games/v50/tpir/tpir.cab
DPF: {1E3F1348-4370-4BBE-A67A-CC7ED824CA85} - hxxp://download.microsoft.com/download/7/4/9/749b0dc5-2175-4d5b-a6dd-9c4bc923683e/Selfhelpcontrol.cab
DPF: {3DCEC959-378A-4922-AD7E-FD5C925D927F} - hxxp://disney.go.com/pirates/online/testActiveX/built/signed/DisneyOnlineGames.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx2.hotmail.com/mail/w3/resources/MSNPUpld.cab
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} - hxxp://www.worldwinner.com/games/shared/wwlaunch.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {A7EA8AD2-287F-11D3-B120-006008C39542} - hxxp://offers.e-centives.com/cif/download/bin/actxcab.cab
DPF: {CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA}
DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{DC2CA6C3-FAF5-4D98-8EAA-CAC1F2224F4E} : DhcpNameServer = 192.168.1.1
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
STS: FencesShlExt Class: {1984dd45-52cf-49cd-ab77-18f378fea264} - c:\program files\stardock\fences\FencesMenu.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\computer\application data\mozilla\firefox\profiles\xm6qi0vk.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?ei=UTF-8&fr=ytff-&p=
FF - prefs.js: browser.search.selectedEngine - AVG Secure Search
FF - prefs.js: browser.startup.homepage - hxxp://www.facebook.com/?ref=hp
FF - prefs.js: keyword.URL - hxxp://search.avg.com/route/?d=4e43c76d&v=7.007.026.001&i=26&tp=ab&iy=b&ychte=us&lng=en-US&q=
FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll
FF - plugin: c:\documents and settings\computer\application data\facebook\npfbplugin_1_0_1.dll
FF - plugin: c:\documents and settings\computer\application data\facebook\npfbplugin_1_0_3.dll
FF - plugin: c:\documents and settings\computer\application data\mozilla\firefox\profiles\xm6qi0vk.default\extensions\{000f1ea4-5e08-4564-a29b-29076f63a37a}\plugins\npsoe.dll
FF - plugin: c:\documents and settings\computer\local settings\application data\google\update\1.3.21.65\npGoogleUpdate3.dll
FF - plugin: c:\documents and settings\computer\local settings\application data\yahoo!\browserplus\2.9.8\plugins\npybrowserplus_2.9.8.dll
FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\curl corporation\surge\plugins\np-curl-surge-7-0.dll
FF - plugin: c:\program files\emusic download manager\plugin\npemusic.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60531.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPcol400.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPcol500.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2011-2-22 22992]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2011-3-16 32592]
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\0501000.01d\symds.sys [2011-8-1 340088]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0501000.01d\symefa.sys [2011-8-1 744568]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2011-1-7 248656]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-3-1 34896]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2011-4-5 297168]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\0501000.01d\ironx86.sys [2011-8-1 136312]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2011-4-18 7398752]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2011-2-8 269520]
R2 dvdmmg;dvdmmg;c:\windows\system32\drivers\dvdmmg.sys [2007-9-6 5504]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2011-4-14 134480]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2011-2-10 24144]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2011-2-10 27216]
S1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.0.0.125\definitions\bashdefs\20110723.001\BHDrvx86.sys [2011-7-23 815736]
S2 Application Updater;Application Updater;"c:\program files\application updater\applicationupdater.exe" --> c:\program files\application updater\ApplicationUpdater.exe [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-6-10 136176]
S2 LicCtrlService;LicCtrl Service;c:\windows\runservice.exe --> c:\windows\runservice.exe [?]
S2 N360;Norton 360;c:\program files\norton 360\engine\5.1.0.29\ccsvchst.exe [2011-8-1 130008]
S2 tbhMonitor.exe;The Browser Highlighter Monitor;"c:\program files\tbh\monitor\bin\tbhmonitor.exe" --> c:\program files\tbh\monitor\bin\tbhMonitor.exe [?]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg10\toolbar\ToolbarBroker.exe [2011-8-11 1025352]
S3 DAUpdaterSvc;Dragon Age: Origins - Content Updater;c:\program files\steam\steamapps\common\dragon age origins\bin_ship\daupdatersvc.service.exe --> c:\program files\steam\steamapps\common\dragon age origins\bin_ship\DAUpdaterSvc.Service.exe [?]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-6-10 136176]
S3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.0.0.125\definitions\ipsdefs\20110729.030\IDSXpx86.sys [2011-7-29 355256]
S3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.0.0.125\definitions\virusdefs\20110801.005\naveng.sys [2011-8-1 86008]
S3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.0.0.125\definitions\virusdefs\20110801.005\navex15.sys [2011-8-1 1542392]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2011-08-11 21:23:04 -------- d-----w- c:\program files\MSXML 4.0
2011-08-11 16:59:42 -------- d-----w- c:\program files\common files\HP
2011-08-11 16:59:41 -------- d-----w- c:\program files\common files\Hewlett-Packard
2011-08-11 16:59:30 -------- d-----w- c:\windows\hpoj4500g510a-f
2011-08-11 16:58:50 -------- d-----w- c:\program files\HP
2011-08-11 14:39:37 -------- d-----w- c:\documents and settings\computer\local settings\application data\AVG Security Toolbar
2011-08-11 14:26:53 -------- d-----w- c:\program files\Runtime Software
2011-08-11 14:00:01 -------- d-----w- c:\program files\Cobian Backup 8
2011-08-11 12:15:56 -------- d-----w- c:\documents and settings\computer\application data\AVG10
2011-08-11 12:13:33 -------- d-----w- c:\documents and settings\all users\application data\AVG Security Toolbar
2011-08-11 12:12:43 -------- d-----w- c:\windows\system32\drivers\AVG
2011-08-11 12:12:43 -------- d-----w- c:\documents and settings\all users\application data\AVG10
2011-08-11 12:07:54 -------- d-----w- c:\documents and settings\all users\application data\MFAData
2011-08-10 16:24:45 -------- dcsha-r- C:\cmdcons
2011-08-10 16:21:17 208896 ----a-w- c:\windows\MBR.exe
2011-08-10 16:21:16 98816 ----a-w- c:\windows\sed.exe
2011-08-10 16:21:16 518144 ----a-w- c:\windows\SWREG.exe
2011-08-10 16:21:16 256000 ----a-w- c:\windows\PEV.exe
2011-08-10 16:17:22 54016 ----a-w- c:\windows\system32\drivers\qftun.sys
2011-08-10 09:01:44 -------- d-----w- c:\program files\C-evo
2011-08-10 00:32:05 -------- d-----w- c:\program files\common files\Steam
2011-08-10 00:32:03 -------- d-----w- c:\program files\Steam1
2011-08-10 00:18:09 109240 ----a-w- c:\program files\mozilla firefox\extensions\kavantibanner@kaspersky.ru_bak\components\abhelperxpcom.dll
2011-08-10 00:18:07 150200 ----a-w- c:\program files\mozilla firefox\extensions\linkfilter@kaspersky.ru_bak\components\kavlinkfilter.dll
2011-08-09 20:31:59 -------- d--h--w- c:\windows\$hf_mig$
2011-08-04 03:29:06 -------- d-----w- C:\Malwarebytes' Anti-Malware
2011-08-04 02:47:26 -------- d-----w- c:\windows\system32\wbem\repository\FS
2011-08-04 02:47:26 -------- d-----w- c:\windows\system32\wbem\Repository
2011-08-03 02:49:12 -------- d-----w- c:\program files\common files\PC Tools
2011-08-03 02:43:22 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware2
2011-08-03 02:33:26 -------- d-----w- c:\documents and settings\computer\application data\Malwarebytes
2011-08-03 02:33:21 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2011-08-03 02:33:17 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-08-01 20:37:00 744568 ----a-w- c:\windows\system32\drivers\n360\0501000.01d\symefa.sys
2011-08-01 20:37:00 50168 ----a-w- c:\windows\system32\drivers\n360\0501000.01d\srtspx.sys
2011-08-01 20:37:00 369784 ----a-w- c:\windows\system32\drivers\n360\0501000.01d\symtdi.sys
2011-08-01 20:37:00 340088 ----a-w- c:\windows\system32\drivers\n360\0501000.01d\symds.sys
2011-08-01 20:37:00 331384 ----a-w- c:\windows\system32\drivers\n360\0501000.01d\symtdiv.sys
2011-08-01 20:37:00 296568 ----a-w- c:\windows\system32\drivers\n360\0501000.01d\symnets.sys
2011-08-01 20:36:59 516216 ----a-w- c:\windows\system32\drivers\n360\0501000.01d\srtsp.sys
2011-08-01 20:36:59 136312 ----a-r- c:\windows\system32\drivers\n360\0501000.01d\ironx86.sys
2011-08-01 18:57:05 -------- d-----w- c:\windows\system32\drivers\n360\0501000.01D
2011-08-01 18:48:53 60872 ----a-w- c:\windows\system32\S32EVNT1.DLL
2011-08-01 18:48:53 126584 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2011-08-01 18:48:53 -------- d-----w- c:\program files\Symantec
2011-08-01 18:48:53 -------- d-----w- c:\program files\common files\Symantec Shared
2011-08-01 18:47:51 -------- d-----w- c:\windows\system32\drivers\N360
2011-08-01 18:47:44 -------- d-----w- c:\program files\Norton 360
2011-08-01 18:47:43 -------- d-----w- c:\documents and settings\all users\application data\Norton
2011-08-01 18:34:01 -------- d-----w- c:\program files\NortonInstaller
2011-08-01 18:34:01 -------- d-----w- c:\documents and settings\all users\application data\NortonInstaller
2011-07-29 00:19:12 -------- d-----w- c:\documents and settings\all users\application data\PC Tools
2011-07-28 21:25:58 -------- d-----w- c:\documents and settings\computer\application data\SUPERAntiSpyware.com
2011-07-28 21:25:58 -------- d-----w- c:\documents and settings\all users\application data\SUPERAntiSpyware.com
2011-07-28 21:25:49 -------- d-----w- c:\program files\SUPERAntiSpyware
2011-07-28 01:55:52 -------- d-----w- C:\sh4ldr
2011-07-28 01:55:52 -------- d-----w- c:\program files\Enigma Software Group
2011-07-28 01:54:59 -------- d-----w- c:\windows\820C0EEB9B124AD5B39DD15ED1DBDD06.TMP
2011-07-24 12:23:47 -------- d-----w- c:\documents and settings\computer\application data\lyrify.com
2011-07-22 03:14:09 -------- d-----w- c:\program files\iPod
2011-07-22 03:14:05 -------- d-----w- c:\program files\iTunes
2011-07-22 03:11:07 -------- d-----w- c:\program files\Bonjour
2011-07-19 00:52:10 -------- d-----w- c:\documents and settings\computer\local settings\application data\Spotify
2011-07-19 00:52:10 -------- d-----w- c:\documents and settings\computer\application data\Spotify
2011-07-19 00:52:06 -------- d-----w- c:\program files\Spotify
2011-07-18 04:03:23 -------- d-----w- c:\program files\Pure Motion
2011-07-18 04:03:21 -------- d-----w- c:\program files\Sonic Foundry
2011-07-18 04:03:11 -------- d-----w- c:\program files\DebugMode
2011-07-16 14:35:37 -------- d-----w- c:\documents and settings\computer\application data\YouTube Downloader
2011-07-16 07:10:54 -------- d-----w- c:\program files\YouTube Downloader Toolbar
2011-07-16 07:10:27 -------- d-----w- c:\documents and settings\all users\application data\McAfee Security Scan
2011-07-16 07:10:24 -------- d-----w- c:\documents and settings\all users\application data\YouTube Downloader
2011-07-16 07:10:23 -------- d-----w- c:\program files\McAfee Security Scan
2011-07-16 07:10:17 -------- d-----w- c:\program files\YouTube Downloader
2011-07-16 01:05:49 -------- d-----w- c:\documents and settings\computer\application data\Python-Eggs
2011-07-16 01:05:39 -------- d-----w- c:\documents and settings\computer\application data\BitLord
2011-07-16 01:05:09 -------- d-----w- c:\program files\BitLord 1.2
2011-07-16 01:00:15 -------- d-----w- c:\documents and settings\computer\local settings\application data\Conduit
.
==================== Find3M ====================
.
2011-08-11 00:43:25 9145 --sha-w- c:\windows\system32\mmf.sys
2011-07-16 01:00:16 0 -c--a-w- c:\windows\system32\ConduitEngine.tmp
2011-07-15 13:29:31 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-07-12 15:20:54 83816 ----a-w- c:\windows\system32\dns-sd.exe
2011-07-12 15:20:54 73064 ----a-w- c:\windows\system32\dnssd.dll
2011-07-12 15:20:54 50536 ----a-w- c:\windows\system32\jdns_sd.dll
2011-07-12 15:20:54 178536 ----a-w- c:\windows\system32\dnssdX.dll
2011-07-08 14:02:00 10496 ----a-w- c:\windows\system32\drivers\ndistapi.sys
2011-06-24 14:10:36 139656 ----a-w- c:\windows\system32\drivers\rdpwd.sys
2011-06-21 18:45:58 832512 ----a-w- c:\windows\system32\wininet.dll
2011-06-21 18:45:57 78336 ----a-w- c:\windows\system32\ieencode.dll
2011-06-21 18:45:57 1830912 ----a-w- c:\windows\system32\inetcpl.cpl
2011-06-21 18:45:57 17408 ----a-w- c:\windows\system32\corpol.dll
2011-06-21 11:47:20 389120 ----a-w- c:\windows\system32\html.iec
2011-06-20 17:44:52 293376 ----a-w- c:\windows\system32\winsrv.dll
2011-06-02 14:02:05 1858944 ----a-w- c:\windows\system32\win32k.sys
.
============= FINISH: 21:00:17.79 ===============

Attached Files


Edited by Orange Blossom, 12 August 2011 - 08:14 AM.
Moved to log forum. ~ OB


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#2 HelpBot

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Posted 17 August 2011 - 07:30 AM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

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Posted Image In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resouce! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/414058 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
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  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 HelpBot

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Posted 22 August 2011 - 07:35 AM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

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