Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Blue Screen Of Death


  • Please log in to reply
4 replies to this topic

#1 gabubba

gabubba

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:07:29 PM

Posted 12 August 2011 - 03:54 AM

A few months ago I bought a new laptop. It was working fine, up until a few days ago. I started getting the blue screen of death multiple times a day, even when my laptop was idle. It is starting to annoy me now because it happens when I am doing schoolwork and my projects get deleted. Any help will be greatly appreciated. I have a list of all the errors here. I used event viewer to find them. Some of them are from a few days ago when it first started happening.

Error 1:


- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="SideBySide" />
<EventID Qualifiers="49409">33</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-08-12T08:36:00.000000000Z" />
<EventRecordID>31489</EventRecordID>
<Channel>Application</Channel>
<Computer>Chris-VAIO</Computer>
<Security />
</System>
- <EventData>
<Data>Microsoft.Windows.SystemCompatible,processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.7600.16823"</Data>
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
<Data>C:\Windows\system32\conhost.exe</Data>
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
</EventData>
</Event>

Error 2:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="SideBySide" />
<EventID Qualifiers="49409">33</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-08-12T08:34:58.000000000Z" />
<EventRecordID>31487</EventRecordID>
<Channel>Application</Channel>
<Computer>Chris-VAIO</Computer>
<Security />
</System>
- <EventData>
<Data>Microsoft.Windows.SystemCompatible,processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.7600.16823"</Data>
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
<Data>C:\Windows\system32\conhost.exe</Data>
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
</EventData>
</Event>

These were the errors that happened today. I am looking at the event viewer and all of the errors appear to be the same, so I will just post these ones which happened today here. They are all copied from the xml view from event viewer. I am not that great with computers so please excuse my lack of knowledge on the subject. Any help will be appreciated, thank you!

BC AdBot (Login to Remove)

 


#2 Allan

Allan

  • BC Advisor
  • 8,646 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey
  • Local time:07:29 PM

Posted 12 August 2011 - 06:54 AM

Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

#3 gabubba

gabubba
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:07:29 PM

Posted 12 August 2011 - 10:45 PM

Thanks for your quick response. Here are the results for Blue Screen Viewer:

==================================================
Dump File : 081211-50466-01.dmp
Crash Time : 12/08/2011 12:22:07
Bug Check String : PROCESS_HAS_LOCKED_PAGES
Bug Check Code : 0x00000076
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`08852b30
Parameter 3 : 00000000`00000033
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70700
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16792 (win7_gdr.110408-1633)
Processor : x64
Crash Address : ntoskrnl.exe+70700
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\081211-50466-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 273,904
==================================================

#4 Allan

Allan

  • BC Advisor
  • 8,646 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey
  • Local time:07:29 PM

Posted 13 August 2011 - 05:21 AM

http://support.microsoft.com/kb/256010

#5 gabubba

gabubba
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:07:29 PM

Posted 13 August 2011 - 07:39 AM

Thanks for the link, but when I add a new registry value which value Which value should it be? A binary value, string value... Which one?




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users