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Performed Vista Clean Install computer slower then ever and cannot update


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#1 CarlyBenj

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Posted 11 August 2011 - 11:09 PM

I was getting virus support in this thread http://www.bleepingcomputer.com/forums/topic411831.html

my entire situation is posted there (most relevant can be found on the last page.)

Please help I have been working tirelessly for 3 wks to fix my computer, I'm so dissapointed that I finally resorted to formatting my HD and now it is slower then ever.

There are 107 system updates, even doing 1 at a time ia taking far to long and often freezing... :(

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#2 Allan

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Posted 12 August 2011 - 06:53 AM

The title of this thread says you did a clean install. Does that mean you formatted the disc and then installed the OS? If so, did you then install all appropriate drivers beginning with the chipset driver?

#3 CarlyBenj

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Posted 12 August 2011 - 06:57 AM

Hi there exactly!
Although I did not realize I had not installed the drivers & utilities! I just did that now... I'm just scared to try and update b/c there are SO many and I don't want it to freeze again... I am installing MS Office now (i need to use it ASAP) and it seems to go be going a LITTLE faster... Although it currently looks like it may have stalled again (at the same point as it did when I tried to install before) :/

Suggestions?

#4 Allan

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Posted 12 August 2011 - 06:58 AM

Look in Device Manager. Are there any yellow or red symbols?

#5 CarlyBenj

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Posted 12 August 2011 - 07:06 AM

Yes!
Under other devices it lists 'base system device' 3 times with yellow symbols

#6 Allan

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Posted 12 August 2011 - 07:19 AM

Download and install the driver for your card reader from the website of your computer manufacturer.

#7 CarlyBenj

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Posted 12 August 2011 - 07:20 AM

Ok is that exactly what it's called? Card reader?

#8 CarlyBenj

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Posted 12 August 2011 - 08:45 AM

I can't figure out what it would be called? There is no "card reader driver" to choose from...

#9 Allan

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Posted 12 August 2011 - 09:15 AM

Make and model of your computer please?

#10 CarlyBenj

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Posted 12 August 2011 - 09:27 AM

Dell Inspiron 1525

Thx!

#11 Allan

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Posted 12 August 2011 - 10:00 AM

Didn't realize it's a laptop. Enter your service tag number and when it takes you to the driver download page download and install the chipset driver. If there are more than one chipset driver, the Ricoh driver is for the card reader and the Intel driver is probably installed already, but we'll see after you install the other one. There should be no errors in device manager.

Edited by Allan, 12 August 2011 - 10:02 AM.


#12 CarlyBenj

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Posted 12 August 2011 - 10:38 AM

Ok that worked - so should everything go fast now?

#13 Allan

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Posted 12 August 2011 - 05:27 PM

Fast? I don't know. But everything should run normally now. If not, let us know.

#14 CarlyBenj

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Posted 13 August 2011 - 09:48 AM

All seems to be working great! FINALLY! Thx!

#15 Allan

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Posted 13 August 2011 - 01:15 PM

Okay - good deal.




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