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CHKDSK errors at startup


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#1 raleighNW

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Posted 11 August 2011 - 03:45 PM

Hi -

My coworker's PC tower got knocked around yesterday by an office dog chasing a ball under her desk. He ran into the case pretty hard. It didn't fall over, but got jostled around and may have banged against something. The next time her computer restarted, it went to the blue screen and was displaying chkdsk errors, and has been doing so now each time on startup. After it runs through, the computer seems to function normally.

The last event log is pasted below. Any recommendations for further diagnostics? If the disk now has bad sectors caused by physical trauma, can it be repaired?

Thanks in advance for your help.

<----start event log----->

Checking file system on C:
The type of the file system is NTFS.


One of your disks needs to be checked for consistency. You
may cancel the disk check, but it is strongly recommended
that you continue.
Windows will now check the disk.
Attribute record of type 0xa0 and instance tag 0x3 is cross linked
starting at 0x33c88 for possibly 0x3 clusters.
Attribute record of type 0xa0 and instance tag 0x3 is cross linked
starting at 0x33c88 for possibly 0x3 clusters.
Some clusters occupied by attribute of type 0xa0 and instance tag 0x3
in file 0xb40f is already in use.
Deleting corrupt attribute record (160, $I30)
from file record segment 46095.
The object id in file 0xb40c does not appear in the object
id index in file 0x19.
Inserting an index entry into index $O of file 25.
The object id in file 0xb40f does not appear in the object
id index in file 0x19.
Inserting an index entry into index $O of file 25.
The index bitmap for index $I30 in file 0xb40f is invalid or missing.
The index bitmap for index $I30 in file 0xb40f is invalid or missing.
The index bitmap for index $I30 in file 0xb40f is invalid or missing.
Correcting error in index $I30 for file 46095.
The index bitmap $I30 is present but there is no corresponding
index allocation attribute in file 0xb40f.
Correcting error in index $I30 for file 46095.
The down pointer of current index entry with length 0x70 is invalid.
1d b4 00 00 00 00 02 00 70 00 54 00 01 00 00 00 ........p.T.....
0f b4 00 00 00 00 02 00 80 f5 0d d5 2e cd c7 01 ................
80 f5 0d d5 2e cd c7 01 4e 3b 33 29 78 dc c8 01 ........N;3)x...
58 e4 30 e5 3c 86 c9 01 00 b0 1b 00 00 00 00 00 X.0.<...........
1c a4 1b 00 00 00 00 00 20 00 00 00 00 00 00 00 ........ .......
09 03 66 00 69 00 65 00 6c 00 64 00 2e 00 63 00 ..f.i.e.l.d...c.
78 00 74 00 74 00 00 00 ff ff ff ff ff ff ff ff x.t.t...........
26 b4 00 00 00 00 03 00 88 00 6e 00 01 00 00 00 &.........n.....
Sorting index $I30 in file 46095.
Unable to locate the file name attribute of index entry raschap.dll
of index $I30 with parent 0x1d in file 0x3e88.
Deleting index entry raschap.dll in index $I30 of file 29.
The file reference 0x200000000212b of index entry iismui.dll of index $I30
with parent 0x47 is not the same as 0x300000000212b.
Deleting index entry iismui.dll in index $I30 of file 71.
The file reference 0x212c000000001d8c of index entry search[1].htm of index $I30
with parent 0x8ad is not the same as 0x212d000000001d8c.
Deleting index entry search[1].htm in index $I30 of file 2221.
The file reference 0x212c000000001d8c of index entry SEARCH~1.HTM of index $I30
with parent 0x8ad is not the same as 0x212d000000001d8c.
Deleting index entry SEARCH~1.HTM in index $I30 of file 2221.
The file reference 0x1b68000000001d8d of index entry nav_logo38[1].png of index $I30
with parent 0x8dc is not the same as 0x1b69000000001d8d.
Deleting index entry nav_logo38[1].png in index $I30 of file 2268.
The file reference 0x1b68000000001d8d of index entry NAV_LO~1.PNG of index $I30
with parent 0x8dc is not the same as 0x1b69000000001d8d.
Deleting index entry NAV_LO~1.PNG in index $I30 of file 2268.
The file reference 0x1c31000000002129 of index entry ComDb.Dat of index $I30
with parent 0x8e2 is not the same as 0x1c32000000002129.
Deleting index entry ComDb.Dat in index $I30 of file 2274.
The file reference 0x930000000003e8b of index entry iTunes Library.itl of index $I30
with parent 0xa43 is not the same as 0x932000000003e8b.
Deleting index entry iTunes Library.itl in index $I30 of file 2627.
The file reference 0x930000000003e8b of index entry ITUNES~1.ITL of index $I30
with parent 0xa43 is not the same as 0x932000000003e8b.
Deleting index entry ITUNES~1.ITL in index $I30 of file 2627.
Index entry Network Sharing of index $I30 in file 0x14e2 points to unused file 0x54b9.
Deleting index entry Network Sharing in index $I30 of file 5346.
Index entry NETWOR~1 of index $I30 in file 0x14e2 points to unused file 0x54b9.
Deleting index entry NETWOR~1 in index $I30 of file 5346.
The file reference 0x1000000003024 of index entry e1e5164.cat of index $I30
with parent 0x301e is not the same as 0x3000000003024.
Deleting index entry e1e5164.cat in index $I30 of file 12318.
The file reference 0x1000000003026 of index entry e1e5164.inf of index $I30
with parent 0x301e is not the same as 0x3000000003026.
Deleting index entry e1e5164.inf in index $I30 of file 12318.
The file reference 0x1000000003027 of index entry e1e5164.sys of index $I30
with parent 0x301e is not the same as 0x3000000003027.
Deleting index entry e1e5164.sys in index $I30 of file 12318.
The file reference 0x15000000003e8a of index entry LIB937~1.HTM of index $I30
with parent 0x3da6 is not the same as 0x17000000003e8a.
Deleting index entry LIB937~1.HTM in index $I30 of file 15782.
The file reference 0x15000000003e8a of index entry license_nl.htm of index $I30
with parent 0x3da6 is not the same as 0x17000000003e8a.
Deleting index entry license_nl.htm in index $I30 of file 15782.
The file reference 0x4000000004220 of index entry learnmorebutton.gif of index $I30
with parent 0x41bd is not the same as 0x8000000004220.
Deleting index entry learnmorebutton.gif in index $I30 of file 16829.
The file reference 0xb000000004221 of index entry learnmorebutton.png of index $I30
with parent 0x41bd is not the same as 0xd000000004221.
Deleting index entry learnmorebutton.png in index $I30 of file 16829.
The file reference 0x4000000004220 of index entry LEARNM~1.GIF of index $I30
with parent 0x41bd is not the same as 0x8000000004220.
Deleting index entry LEARNM~1.GIF in index $I30 of file 16829.
The file reference 0xb000000004221 of index entry LEARNM~1.PNG of index $I30
with parent 0x41bd is not the same as 0xd000000004221.
Deleting index entry LEARNM~1.PNG in index $I30 of file 16829.
The file reference 0xa000000004223 of index entry line.gif of index $I30
with parent 0x41bd is not the same as 0xb000000004223.
Deleting index entry line.gif in index $I30 of file 16829.
The file reference 0x1b5900000000212a of index entry avgcore.log.6 of index $I30
with parent 0x5055 is not the same as 0x1b5a00000000212a.
Deleting index entry avgcore.log.6 in index $I30 of file 20565.
The file reference 0x1b5900000000212a of index entry AVGCOR~1.6 of index $I30
with parent 0x5055 is not the same as 0x1b5a00000000212a.
Deleting index entry AVGCOR~1.6 in index $I30 of file 20565.
The file reference 0x8f2000000001d8e of index entry A0107526.lnk of index $I30
with parent 0xc20f is not the same as 0x8f3000000001d8e.
Deleting index entry A0107526.lnk in index $I30 of file 49679.
Cleaning up minor inconsistencies on the drive.
CHKDSK is recovering lost files.
Recovering orphaned file 3DWORL~1.CXT (46096) into directory file 46095.
Recovering orphaned file 3dWorldScripts.cxt (46096) into directory file 46095.
Recovering orphaned file BEHAVI~1.CXT (46097) into directory file 46095.
Recovering orphaned file Behaviours.cxt (46097) into directory file 46095.
Recovering orphaned file Buttons.cxt (46098) into directory file 46095.
Recovering orphaned file COMPOS~1.DXR (46099) into directory file 46095.
Recovering orphaned file CompositionDesigner.dxr (46099) into directory file 46095.
Recovering orphaned file COMPOS~2.DXR (46100) into directory file 46095.
Recovering orphaned file CompositionSetup.dxr (46100) into directory file 46095.
Recovering orphaned file Horses.cxt (46101) into directory file 46095.
Recovering orphaned file MAPGRA~1.CXT (46102) into directory file 46095.
Recovering orphaned file Map Graphics.cxt (46102) into directory file 46095.
Recovering orphaned file MOVEBU~1.CXT (46103) into directory file 46095.
Recovering orphaned file MoveButtons.cxt (46103) into directory file 46095.
Recovering orphaned file SPEEDB~1.CXT (46104) into directory file 46095.
Recovering orphaned file Speed Buttons.cxt (46104) into directory file 46095.
Recovering orphaned file COMMON~1.CXT (46105) into directory file 46095.
Recovering orphaned file commonGraphics.cxt (46105) into directory file 46095.
Recovering orphaned file COMMON~2.CXT (46106) into directory file 46095.
Recovering orphaned file commonScripts.cxt (46106) into directory file 46095.
Recovering orphaned file COMPLI~1.DXR (46107) into directory file 46095.
Recovering orphaned file complibrary.dxr (46107) into directory file 46095.
Recovering orphaned file COMPOS~1.CXT (46108) into directory file 46095.
Recovering orphaned file compositionScripts.cxt (46108) into directory file 46095.
Recovering orphaned file FREEST~1.CXT (46110) into directory file 46095.
Recovering orphaned file freestyleScripts.cxt (46110) into directory file 46095.
Recovering orphaned file init.dxr (46111) into directory file 46095.
Recovering orphaned file INTROM~1.DXR (46112) into directory file 46095.
Recovering orphaned file introMenu.dxr (46112) into directory file 46095.
Recovering orphaned file INTROS~1.DXR (46113) into directory file 46095.
Recovering orphaned file introScreen.dxr (46113) into directory file 46095.
Recovering orphaned file LIBRAR~1.CXT (46114) into directory file 46095.
Recovering orphaned file libraryCast.cxt (46114) into directory file 46095.
Recovering orphaned file mapView.cxt (46115) into directory file 46095.
Recovering orphaned file MUSICE~1.CXT (46116) into directory file 46095.
Recovering orphaned file musicEditorBehaviours.cxt (46116) into directory file 46095.
Recovering orphaned file MUSICE~2.CXT (46117) into directory file 46095.
Recovering orphaned file musicEditorGraphics.cxt (46117) into directory file 46095.
Recovering orphaned file MUSICE~3.CXT (46118) into directory file 46095.
Recovering orphaned file MUSICT~1.CXT (46119) into directory file 46095.
Recovering orphaned file musicTutGraphics.cxt (46119) into directory file 46095.
Recovering orphaned file NOTESS~1.DXR (46120) into directory file 46095.
Recovering orphaned file notesSetup.dxr (46120) into directory file 46095.
Recovering orphaned file NOTESL~1.DXR (46121) into directory file 46095.
Recovering orphaned file noteslibrary.dxr (46121) into directory file 46095.
Recovering orphaned file PRINTN~1.DXR (46122) into directory file 46095.
Recovering orphaned file printNotes.dxr (46122) into directory file 46095.
Recovering orphaned file PRINTS~1.DXR (46123) into directory file 46095.
Recovering orphaned file printScreen.dxr (46123) into directory file 46095.
Recovering orphaned file SETUPG~1.CXT (46124) into directory file 46095.
Recovering orphaned file setupGraphics.cxt (46124) into directory file 46095.
Recovering orphaned file SETUPS~1.CXT (46125) into directory file 46095.
Recovering orphaned file setupScripts.cxt (46125) into directory file 46095.
Recovering orphaned file SETUP_~1.DXR (46126) into directory file 46095.
Recovering orphaned file setup_tutorial.dxr (46126) into directory file 46095.
Recovering orphaned file sound.cxt (46127) into directory file 46095.
Recovering orphaned file start.dxr (46128) into directory file 46095.
Recovering orphaned file subMenu.dxr (46129) into directory file 46095.
Recovering orphaned file TUTORI~1.CXT (46132) into directory file 46095.
Recovering orphaned file tutorialGraphics.cxt (46132) into directory file 46095.
Recovering orphaned file TUTORI~1.DXR (46134) into directory file 46095.
Recovering orphaned file tutorials.dxr (46134) into directory file 46095.
Recovering orphaned file WATCHC~1.DXR (46135) into directory file 46095.
Recovering orphaned file watchcompo.dxr (46135) into directory file 46095.
Cleaning up 10 unused index entries from index $SII of file 0x9.
Cleaning up 10 unused index entries from index $SDH of file 0x9.
Cleaning up 10 unused security descriptors.
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
Correcting errors in the master file table's (MFT) BITMAP attribute.
Correcting errors in the Volume Bitmap.
Windows has made corrections to the file system.

312568640 KB total disk space.
76054572 KB in 129562 files.
1374036 KB in 15284 indexes.
36 KB in bad sectors.
7532040 KB in use by the system.
65536 KB occupied by the log file.
227607956 KB available on disk.

4096 bytes in each allocation unit.
78142160 total allocation units on disk.
56901989 allocation units available on disk.

Internal Info:
50 11 70 00 d7 35 02 00 72 6b 03 00 00 00 00 00 P.p..5..rk......
49 46 00 00 02 00 00 00 54 06 00 00 00 00 00 00 IF......T.......
32 e0 b8 34 00 00 00 00 88 5d d5 8f 00 00 00 00 2..4.....]......
60 10 99 26 02 00 00 00 00 00 00 00 00 00 00 00 `..&............
00 00 00 00 00 00 00 00 22 bf 42 f7 02 00 00 00 ........".B.....
00 09 ee 9e 00 00 00 00 80 38 07 00 1a fa 01 00 .........8......
00 00 00 00 00 b0 00 22 12 00 00 00 b4 3b 00 00 .......".....;..

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#2 Allan

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Posted 11 August 2011 - 03:57 PM

Run chkdsk /r

If you are running XP then you can do it from the recovery console. If Vista or W7, do the following (you can also do this with XP if you don't have an XP CD):

right-click on a command prompt icon and open as administrator. In the command prompt window type: chkdsk /r (then press ENTER). You'll be told the disk is in use and asked if you want to run checkdisk on the next boot. Say yes, exit the command prompt window, and reboot.

BTW, there may be enough physical damage to the hd that you should consider replacing it.

#3 Eyesee

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Posted 11 August 2011 - 04:06 PM

Make sure to back up your data ASAP.
If your hard drive is failing you might not get many chances.

Pop the case & see who the manufacturer of the drive is.
Then download the appropriate diag software from our link here and run it.
If the drive fails diagnostics replace it.
In the beginning there was the command line.

#4 raleighNW

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Posted 13 August 2011 - 05:31 AM

Thanks for the suggestions. Everything is backed up, and the issue seems to have stopped for now. I'm going to run some diagnostics, and we have a spare hard drive we can swap in if it needs to be replaced. This particular drive is only a couple of months old, and apparently there have been a few other unexplained glitches with the machine, so maybe it's just a lemon, or maybe there is another hardware problem going on. Anyway, I appreciate your help.

#5 Allan

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Posted 13 August 2011 - 05:44 AM

Again, you should run chkdsk /r

When autocheck runs (as it has been in your case) it does not check and attempt to repair the physical sectors. Running checkdisk with the /r switch will.




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