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Google redirects: tdss killer, aswmbr, gmer, malwarebytes and esets not working


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5 replies to this topic

#1 vexelle

vexelle

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Posted 11 August 2011 - 02:04 PM

My google keeps redirecting after dealing with the Security Alert virus (the one that blocks all .exe programs, was deleted after running in safe mode). But every time I run a scanning software to try and fix this, whether in safe mode or not, it gets to a certain point and then crashes. No error message, no nothing, it just vanishes. Then when I try to reopen it or delete it, it gives me this error message: Posted Image

I believe it has something to do with this process, which never appeared before now and refuses to close: Posted Image

EDIT: Possibly unrelated, but my computer can't seem to acquire a network address without me turning the Firewall off/on. It doesn't matter whether I turn it off or on during connection, it just seems to be the change in status that somehow makes it connect.

All I was able to create was a dds log:


.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by Ellen at 14:41:10 on 2011-08-11
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1014.339 [GMT -4:00]
.
.
============== Running Processes ===============
.
C:\WINDOWS\90027531:4098466554.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
c:\Program Files\Dell\Dell Location and GPS\Dell GPS Card\GpsManager.exe
c:\Program Files\Dell\Dell Location and GPS\Dell GPS Card\DesktopLTOManager.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Dell Wireless\Dell Location and GPS Utility\xpssvc.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\PersistenceThread.exe
C:\Program Files\WSED\WSED.exe
C:\Program Files\Battery Meter\BTMeter.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Dell Wireless\Dell Location and GPS Utility\xpscontrolpanel.exe
C:\Program Files\Dell\Media Experience\PCMAgent.exe
C:\Program Files\Dell\Media Experience\Kernel\CLML\CLMLSvc.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\SearchProtocolHost.exe
.
============== Pseudo HJT Report ===============
.
uInternet Connection Wizard,ShellNext = "c:\program files\outlook express\msimn.exe" //mailurl:mailto:nanzdanz@aol.com
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: LocationFinder Class: {bc0e8ad7-13aa-4694-8edd-0246bc47a35f} - c:\program files\skyhook wireless\loki plugin\loki.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
uRun: [Bdunuqoboxeb] rundll32.exe "c:\windows\Pocodbi.dll",Startup
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [PersistenceThread] c:\windows\system32\PersistenceThread.exe
mRun: [WSED] c:\program files\wsed\WSED.exe
mRun: [<NO NAME>]
mRun: [BTMeter] c:\program files\battery meter\BTMeter.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [xpscontrolpanel] "c:\program files\dell wireless\dell location and gps utility\xpscontrolpanel.exe" --no-info
mRun: [PCMAgent] "c:\program files\dell\media experience\PCMAgent.exe"
mRun: [CLMLServer] "c:\program files\dell\media experience\kernel\clml\CLMLSvc.exe"
mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
LSP: mswsock.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.1 192.168.1.1
TCP: Interfaces\{9F03CE91-0D3F-4560-869D-49D7C6F841FA} : DhcpNameServer = 192.168.1.1 192.168.1.1
Notify: igdlogin - igdlogin.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\ellen.radioflyer\application data\mozilla\firefox\profiles\xzcjvv9z.default\
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.65\npGoogleUpdate3.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll
FF - plugin: c:\program files\skyhook wireless\loki plugin\nploki.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation

foundation\DotNetAssistantExtension
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Adblock Plus: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} - %profile%\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
FF - Ext: Element Hiding Helper for Adblock Plus: elemhidehelper@adblockplus.org - %profile%\extensions\elemhidehelper@adblockplus.org
FF - Ext: Adblock Plus Pop-up Addon: adblockpopups@jessehakanen.net - %profile%\extensions\adblockpopups@jessehakanen.net
.
---- FIREFOX POLICIES ----
FF - user.js: network.protocol-handler.warn-external.dnupdate - false
============= SERVICES / DRIVERS ===============
.
R0 EMSC;COMPAL Embedded System Control;c:\windows\system32\drivers\EMSC.sys [2010-2-27 14248]
R2 Broadcom GPS Manager;Broadcom GPS Manager;c:\program files\dell\dell location and gps\dell gps card\GpsManager.exe [2009-4-10 180224]
R2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2009-6-9 155648]
R2 xpssvc;Dell Location Service;c:\program files\dell wireless\dell location and gps utility\xpssvc.exe [2010-2-27 282624]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\drivers\CtClsFlt.sys [2010-2-27 143840]
R3 ETD;ELAN PS/2 Port Input Device;c:\windows\system32\drivers\ETD.sys [2010-2-27 93952]
R3 igd;igd;c:\windows\system32\drivers\igxpmp32.sys [2010-2-27 5097632]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [2010-2-27 110080]
R3 OA012Afx;Provides a software interface to control audio effects of OA012 camera.;c:\windows\system32\drivers\OA012Afx.sys [2010-2-27 148056]
R3 OA012Ufd;Creative Camera OA012 Upper Filter Driver;c:\windows\system32\drivers\OA012Ufd.sys [2010-2-27 133472]
R3 OA012Vid;Creative Camera OA012 Function Driver;c:\windows\system32\drivers\OA012Vid.sys [2010-2-27 271328]
R3 RSUSBSTOR;RTS5121.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RTS5121.sys [2010-2-27 157696]
R3 XPSVCOM;XPSVCOM;c:\windows\system32\drivers\XPSVCOM.sys [2010-2-27 11136]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-3-24 136176]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [2010-2-27 1684736]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-3-24 136176]
S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2008-4-25 14336]
.
=============== Created Last 30 ================
.
2011-08-11 18:28:49 -------- d-sh--w- c:\documents and settings\ellen.radioflyer\PrivacIE
2011-08-11 17:44:59 -------- d--h--w- c:\windows\PIF
2011-08-11 16:34:57 -------- d-----w- c:\program files\ESET
2011-08-10 05:50:40 139656 -c----w- c:\windows\system32\dllcache\rdpwd.sys
2011-08-10 05:47:04 10496 -c----w- c:\windows\system32\dllcache\ndistapi.sys
2011-08-06 05:16:15 -------- d-----w- c:\program files\Startup Manager
2011-08-06 05:16:15 -------- d-----w- c:\documents and settings\all users\application data\Startup Manager
2011-08-04 03:46:23 -------- d-----w- c:\documents and settings\ellen.radioflyer\application data\Windows Search
2011-08-03 23:15:31 -------- d-----w- c:\program files\BitTorrent
2011-08-03 23:14:45 -------- d-----w- c:\documents and settings\ellen.radioflyer\application data\BitTorrent
2011-08-03 19:08:03 -------- d-----w- c:\documents and settings\ellen.radioflyer\local settings\application data\Temp
2011-07-30 03:05:44 -------- d-----w- c:\documents and settings\ellen.radioflyer\local settings\application data\Spotify
2011-07-30 03:05:44 -------- d-----w- c:\documents and settings\ellen.radioflyer\application data\Spotify
2011-07-30 03:05:39 -------- d-----w- c:\program files\Spotify
2011-07-30 00:58:45 -------- d-----w- c:\documents and settings\ellen.radioflyer\local settings\application data\AOL
2011-07-30 00:58:45 -------- d-----w- c:\documents and settings\ellen.radioflyer\local settings\application data\AIM
2011-07-30 00:58:28 -------- d-----w- c:\documents and settings\all users\application data\AIM
2011-07-30 00:58:21 -------- d-----w- c:\program files\AIM
2011-07-30 00:58:19 -------- d-----w- c:\program files\common files\Software Update Utility
2011-07-30 00:58:18 -------- d-----w- c:\program files\common files\AOL
2011-07-30 00:26:43 -------- d-----w- c:\documents and settings\ellen.radioflyer\local settings\application data\Mozilla
.
==================== Find3M ====================
.
2011-07-15 13:29:31 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-07-08 14:02:00 10496 ----a-w- c:\windows\system32\drivers\ndistapi.sys
2011-07-04 19:08:35 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-06-24 14:10:36 139656 ----a-w- c:\windows\system32\drivers\rdpwd.sys
2011-06-23 18:36:30 916480 ----a-w- c:\windows\system32\wininet.dll
2011-06-23 18:36:30 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-06-23 18:36:30 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2011-06-23 12:05:13 385024 ----a-w- c:\windows\system32\html.iec
2011-06-20 17:44:52 293376 ----a-w- c:\windows\system32\winsrv.dll
2011-06-17 16:41:53 44544 ----a-w- c:\windows\system32\agremove.exe
2011-06-02 14:07:35 1867904 ----a-w- c:\windows\system32\win32k.sys
.
============= FINISH: 14:41:35.23 ===============

Edited by vexelle, 12 August 2011 - 02:01 PM.


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 16 August 2011 - 07:23 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".

information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

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Posted 19 August 2011 - 12:03 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 vexelle

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Posted 19 August 2011 - 06:21 AM

Hello! Thank you for the help, but I wound up just backing up my important files onto a flash drive and restoring the whole computer to its factory settings. I no longer need help with this.

#5 gringo_pr

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Posted 19 August 2011 - 07:30 AM

Thank you for letting us know


I will keep this open for 48 hours in case you have any questions



gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 gringo_pr

gringo_pr

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Posted 22 August 2011 - 04:55 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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