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Boot.Tidserv


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5 replies to this topic

#1 eskimomelon

eskimomelon

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  • Local time:09:16 AM

Posted 11 August 2011 - 09:30 AM

I just purchased norton internet security and it keeps displaying a message saying it cannot remove boot.tidserv. I've tried all their recommended steps to no avail. Also, google keeps redirecting. I would greatly appreciate any help you could offer on the matter. I've attached the log as requested. Thanks in advance.





.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 7.0.6000.17037 BrowserJavaVersion: 1.6.0_13
Run by Lauren at 15:23:43 on 2011-08-11
Microsoft® Windows Vista™ Home Premium 6.0.6000.0.1252.44.1033.18.767.188 [GMT 0:00]
.
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\rundll32.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\taskeng.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\rundll32.exe
C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\SysMonitor.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\Symantec\LiveUpdate\ALUNOTIFY.EXE
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE
C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WksCal.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\explorer.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://securityresponse.symantec.com/avcenter/fix_homepage
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
uDefault_Search_URL = hxxp://www.google.com/ie
mStart Page = hxxp://en.uk.acer.yahoo.com
mDefault_Page_URL = hxxp://en.uk.acer.yahoo.com
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
mWinlogon: Userinit=c:\windows\system32\userinit.exe
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: DivX Plus Web Player HTML5 <video>: {326e768d-4182-46fd-9c16-1449a49795f4} - c:\program files\divx\divx plus web player\npdivx32.dll
BHO: DivX HiQ: {593ddec6-7468-4cdd-90e1-42dadaa222e9} - c:\program files\divx\divx plus web player\npdivx32.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\engine\18.6.0.29\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\engine\18.6.0.29\ips\IPSBHO.DLL
BHO: ShowBarObj Class: {83a2f9b1-01a2-4aa5-87d1-45b6b8505e96} - c:\windows\system32\ActiveToolBand.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: EpsonToolBandKicker Class: {e99421fb-68dd-40f0-b4ac-b7027cae2f1a} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
TB: EPSON Web-To-Page: {ee5d279f-081b-4404-994d-c6b60aaeba6d} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
TB: Acer eDataSecurity Management: {5cbe3b7c-1e47-477e-a7dd-396db0476e29} - c:\windows\system32\eDStoolbar.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\engine\18.6.0.29\coIEPlg.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [????r]
uRun: [?????????] ??????????????e
uRun: [MsnMsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [Acer Tour]
mRun: [Acer Empowering Technology Monitor] c:\windows\system32\SysMonitor.exe
mRun: [WarReg_PopUp] c:\acer\wr_popup\WarReg_PopUp.exe
mRun: [eRecoveryService]
mRun: [eDataSecurity Loader] c:\acer\empowering technology\edatasecurity\eDSloader.exe
mRun: [ALUAlert] c:\program files\symantec\liveupdate\ALuNotify.exe
mRun: [Symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [DivXUpdate] "c:\program files\divx\divx update\DivXUpdate.exe" /CHECKNOW
mRun: [DivX Download Manager] "c:\program files\divx\divx plus web player\DDmService.exe" start
dRun: [Picasa Media Detector] c:\program files\picasa2\PicasaMediaDetector.exe
dRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
dRun: [2950683835] c:\windows\system32\config\systemprofile\appdata\local\hbi.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\empowe~1.lnk - c:\acer\empowering technology\eAPLauncher.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\micros~1.lnk - c:\program files\common files\microsoft shared\works shared\wkcalrem.exe
dPolicies-explorer: HideSCAHealth = 1 (0x1)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader5.cab
DPF: {138E6DC9-722B-4F4B-B09D-95D191869696} - hxxp://www.bebo.com/files/BeboUploader.5.1.4.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www1.snapfish.co.uk/SnapfishUKActivia.cab
DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1006.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w2/resources/VistaMSNPUplden-gb.cab
DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader3.cab
DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
DPF: {CAFEEFAC-0014-0002-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.254 194.168.4.100 194.168.8.100
TCP: Interfaces\{49C3B646-9DDD-48CC-9F72-73B8A4DFDF00} : DhcpNameServer = 192.168.1.254 194.168.4.100 194.168.8.100
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\lauren\appdata\roaming\mozilla\firefox\profiles\rvsrz1oe.default\
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.5.0.125\coffplgn_2011_7_0_8\components\coFFPlgn.dll
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.5.0.125\ipsffplgn\components\IPSFFPl.dll
FF - plugin: c:\program files\divx\divx ovs helper\npovshelper.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\picasa2\npPicasa3.dll
FF - plugin: c:\users\lauren\appdata\roaming\facebook\npfbplugin_1_0_3.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: DivX Plus Web Player HTML5 &lt;video&gt;: {23fcfd51-4958-4f00-80a3-ae97e717ed8b} - c:\program files\divx\divx plus web player\firefox\html5video
FF - Ext: DivX HiQ: {6904342A-8307-11DF-A508-4AE2DFD72085} - c:\program files\divx\divx plus web player\firefox\wpa
FF - Ext: XULRunner: {8ABA1D15-E830-4E64-A2A5-4BA2B8D50058} - c:\users\lauren\appdata\local\{8ABA1D15-E830-4E64-A2A5-4BA2B8D50058}
FF - Ext: Symantec IPS: {BBDA0591-3099-440a-AA10-41764D9DB4DB} - c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.5.0.125\IPSFFPlgn
FF - Ext: Norton Toolbar: {2D3F3651-74B9-4795-BDEC-6DA2F431CB62} - c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.5.0.125\coFFPlgn_2011_7_0_8
FF - Ext: XULRunner: {8ABA1D15-E830-4E64-A2A5-4BA2B8D50058} - c:\users\lauren\appdata\local\{8ABA1D15-E830-4E64-A2A5-4BA2B8D50058}
FF - Ext: XULRunner: {A6404CE4-EE02-4092-9E94-998F207EA2EC} - c:\users\lauren\appdata\local\{A6404CE4-EE02-4092-9E94-998F207EA2EC}
FF - Ext: XULRunner: {9BFA0D90-B14C-4BF2-B5B7-B1DF34957D4A} - c:\users\lauren\appdata\local\{9BFA0D90-B14C-4BF2-B5B7-B1DF34957D4A}
FF - Ext: XULRunner: {CFB658C9-FE79-4DA9-B0D6-666994B03A35} - c:\users\lauren\appdata\local\{CFB658C9-FE79-4DA9-B0D6-666994B03A35}
FF - Ext: XULRunner: {C70544D1-0F55-4956-8309-5409AE358B26} - c:\users\lauren\appdata\local\{C70544D1-0F55-4956-8309-5409AE358B26}
.
============= SERVICES / DRIVERS ===============
.
R0 FixTDSS;TDSS Fixtool driver;c:\windows\system32\drivers\FixTDSS.sys [2011-8-10 26872]
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nis\1206000.01d\symds.sys [2011-8-8 340088]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1206000.01d\symefa.sys [2011-8-8 744568]
R1 BHDrvx86;BHDrvx86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.5.0.125\definitions\bashdefs\20110723.001\BHDrvx86.sys [2011-7-23 815736]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.5.0.125\definitions\ipsdefs\20110810.030\IDSvix86.sys [2011-8-11 367736]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nis\1206000.01d\ironx86.sys [2011-8-8 136312]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\system32\drivers\nis\1206000.01d\symtdiv.sys [2011-8-8 331384]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-8-8 105592]
.
=============== Created Last 30 ================
.
2011-08-10 23:07:18 -------- d-----w- C:\NBRT
2011-08-10 14:42:51 107368 ----a-r- c:\windows\system32\GEARAspi.dll
2011-08-10 14:42:50 26600 ----a-r- c:\windows\system32\drivers\GEARAspiWDM.sys
2011-08-10 14:41:09 -------- d-----w- c:\windows\system32\drivers\nbrtwizard\0305000.017
2011-08-10 14:41:09 -------- d-----w- c:\windows\system32\drivers\NBRTWizard
2011-08-10 14:41:05 -------- d-----w- c:\program files\Norton Bootable Recovery Tool Wizard
2011-08-10 14:20:02 -------- d-----w- c:\users\lauren\appdata\local\{C70544D1-0F55-4956-8309-5409AE358B26}
2011-08-10 14:13:40 -------- d-----w- c:\users\lauren\appdata\local\NPE
2011-08-10 14:08:03 -------- d-----w- c:\users\lauren\appdata\local\{CFB658C9-FE79-4DA9-B0D6-666994B03A35}
2011-08-10 13:59:10 -------- d-----w- c:\users\lauren\appdata\roaming\FixTDSS
2011-08-10 13:59:09 26872 ----a-w- c:\windows\system32\drivers\FixTDSS.sys
2011-08-10 13:46:08 -------- d-----w- c:\users\lauren\appdata\local\{9BFA0D90-B14C-4BF2-B5B7-B1DF34957D4A}
2011-08-10 13:00:54 -------- d-----w- c:\users\lauren\appdata\local\{A6404CE4-EE02-4092-9E94-998F207EA2EC}
2011-08-08 17:11:47 126584 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2011-08-08 17:10:03 744568 ----a-w- c:\windows\system32\drivers\nis\1206000.01d\symefa.sys
2011-08-08 17:10:03 50168 ----a-w- c:\windows\system32\drivers\nis\1206000.01d\srtspx.sys
2011-08-08 17:10:03 340088 ----a-w- c:\windows\system32\drivers\nis\1206000.01d\symds.sys
2011-08-08 17:10:03 331384 ----a-w- c:\windows\system32\drivers\nis\1206000.01d\symtdiv.sys
2011-08-08 17:10:03 296568 ----a-w- c:\windows\system32\drivers\nis\1206000.01d\symnets.sys
2011-08-08 17:10:02 516216 ----a-w- c:\windows\system32\drivers\nis\1206000.01d\srtsp.sys
2011-08-08 17:10:02 136312 ----a-r- c:\windows\system32\drivers\nis\1206000.01d\ironx86.sys
2011-08-08 17:08:37 -------- d-----w- c:\windows\system32\drivers\nis\1206000.01D
2011-08-08 17:07:14 -------- d-----w- c:\windows\system32\drivers\NIS
2011-08-08 17:06:58 -------- d-----w- c:\program files\Norton Internet Security
2011-08-08 16:38:36 -------- d-----w- c:\programdata\Norton
2011-08-08 16:35:38 -------- d-----w- c:\program files\NortonInstaller
2011-08-08 16:35:37 -------- d-----w- c:\programdata\NortonInstaller
2011-07-19 19:16:51 71680 --sha-r- c:\windows\system32\icardagt3.dll
.
==================== Find3M ====================
.
2011-05-24 19:14:10 222080 ------w- c:\windows\system32\MpSigStub.exe
.
============= FINISH: 15:27:44.77 ===============

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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Local time:05:16 AM

Posted 16 August 2011 - 07:21 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".

information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#3 eskimomelon

eskimomelon
  • Topic Starter

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:09:16 AM

Posted 16 August 2011 - 11:15 AM

Thank you, I've posted everything you asked for. As for problems, our computer is only letting us log into one user account. Previously ( a few weeks ago) it was letting us log into the other accounts but it wouldn't open any programmes, instead it asked which file to open things with whenever we clicked anything. And on google, all search result links get re-directed. Thanks.

.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 7.0.6000.17037 BrowserJavaVersion: 1.6.0_13
Run by Lauren at 17:05:03 on 2011-08-16
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\taskeng.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\rundll32.exe
C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Windows\system32\SearchIndexer.exe
C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\DllHost.exe
C:\Program Files\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\SysMonitor.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Program Files\Symantec\LiveUpdate\ALUNOTIFY.EXE
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WksCal.exe
C:\Windows\ehome\ehmsas.exe
C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE
C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Users\Lauren\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://securityresponse.symantec.com/avcenter/fix_homepage
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
uDefault_Search_URL = hxxp://www.google.com/ie
mStart Page = hxxp://en.uk.acer.yahoo.com
mDefault_Page_URL = hxxp://en.uk.acer.yahoo.com
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
mWinlogon: Userinit=c:\windows\system32\userinit.exe
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: DivX Plus Web Player HTML5 <video>: {326e768d-4182-46fd-9c16-1449a49795f4} - c:\program files\divx\divx plus web player\npdivx32.dll
BHO: DivX HiQ: {593ddec6-7468-4cdd-90e1-42dadaa222e9} - c:\program files\divx\divx plus web player\npdivx32.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\engine\18.6.0.29\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\engine\18.6.0.29\ips\IPSBHO.DLL
BHO: ShowBarObj Class: {83a2f9b1-01a2-4aa5-87d1-45b6b8505e96} - c:\windows\system32\ActiveToolBand.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: EpsonToolBandKicker Class: {e99421fb-68dd-40f0-b4ac-b7027cae2f1a} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
TB: EPSON Web-To-Page: {ee5d279f-081b-4404-994d-c6b60aaeba6d} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
TB: Acer eDataSecurity Management: {5cbe3b7c-1e47-477e-a7dd-396db0476e29} - c:\windows\system32\eDStoolbar.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\engine\18.6.0.29\coIEPlg.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [????r]
uRun: [?????????] ??????????????e
uRun: [MsnMsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [Acer Tour]
mRun: [Acer Empowering Technology Monitor] c:\windows\system32\SysMonitor.exe
mRun: [WarReg_PopUp] c:\acer\wr_popup\WarReg_PopUp.exe
mRun: [eRecoveryService]
mRun: [eDataSecurity Loader] c:\acer\empowering technology\edatasecurity\eDSloader.exe
mRun: [ALUAlert] c:\program files\symantec\liveupdate\ALuNotify.exe
mRun: [Symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [DivXUpdate] "c:\program files\divx\divx update\DivXUpdate.exe" /CHECKNOW
mRun: [DivX Download Manager] "c:\program files\divx\divx plus web player\DDmService.exe" start
dRun: [Picasa Media Detector] c:\program files\picasa2\PicasaMediaDetector.exe
dRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
dRun: [2950683835] c:\windows\system32\config\systemprofile\appdata\local\hbi.exe
dPolicies-explorer: HideSCAHealth = 1 (0x1)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader5.cab
DPF: {138E6DC9-722B-4F4B-B09D-95D191869696} - hxxp://www.bebo.com/files/BeboUploader.5.1.4.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www1.snapfish.co.uk/SnapfishUKActivia.cab
DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1006.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w2/resources/VistaMSNPUplden-gb.cab
DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader3.cab
DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
DPF: {CAFEEFAC-0014-0002-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.254 194.168.4.100 194.168.8.100
TCP: Interfaces\{49C3B646-9DDD-48CC-9F72-73B8A4DFDF00} : DhcpNameServer = 192.168.1.254 194.168.4.100 194.168.8.100
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\lauren\appdata\roaming\mozilla\firefox\profiles\rvsrz1oe.default\
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.5.0.125\coffplgn_2011_7_0_8\components\coFFPlgn.dll
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.5.0.125\ipsffplgn\components\IPSFFPl.dll
FF - plugin: c:\program files\divx\divx ovs helper\npovshelper.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\picasa2\npPicasa3.dll
FF - plugin: c:\users\lauren\appdata\roaming\facebook\npfbplugin_1_0_3.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: DivX Plus Web Player HTML5 &lt;video&gt;: {23fcfd51-4958-4f00-80a3-ae97e717ed8b} - c:\program files\divx\divx plus web player\firefox\html5video
FF - Ext: DivX HiQ: {6904342A-8307-11DF-A508-4AE2DFD72085} - c:\program files\divx\divx plus web player\firefox\wpa
FF - Ext: XULRunner: {8ABA1D15-E830-4E64-A2A5-4BA2B8D50058} - c:\users\lauren\appdata\local\{8ABA1D15-E830-4E64-A2A5-4BA2B8D50058}
FF - Ext: Symantec IPS: {BBDA0591-3099-440a-AA10-41764D9DB4DB} - c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.5.0.125\IPSFFPlgn
FF - Ext: Norton Toolbar: {2D3F3651-74B9-4795-BDEC-6DA2F431CB62} - c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.5.0.125\coFFPlgn_2011_7_0_8
FF - Ext: XULRunner: {8ABA1D15-E830-4E64-A2A5-4BA2B8D50058} - c:\users\lauren\appdata\local\{8ABA1D15-E830-4E64-A2A5-4BA2B8D50058}
FF - Ext: XULRunner: {A6404CE4-EE02-4092-9E94-998F207EA2EC} - c:\users\lauren\appdata\local\{A6404CE4-EE02-4092-9E94-998F207EA2EC}
FF - Ext: XULRunner: {9BFA0D90-B14C-4BF2-B5B7-B1DF34957D4A} - c:\users\lauren\appdata\local\{9BFA0D90-B14C-4BF2-B5B7-B1DF34957D4A}
FF - Ext: XULRunner: {CFB658C9-FE79-4DA9-B0D6-666994B03A35} - c:\users\lauren\appdata\local\{CFB658C9-FE79-4DA9-B0D6-666994B03A35}
FF - Ext: XULRunner: {C70544D1-0F55-4956-8309-5409AE358B26} - c:\users\lauren\appdata\local\{C70544D1-0F55-4956-8309-5409AE358B26}
.
============= SERVICES / DRIVERS ===============
.
S? BHDrvx86;BHDrvx86
S? EraserUtilRebootDrv;EraserUtilRebootDrv
S? FixTDSS;TDSS Fixtool driver
S? IDSVix86;IDSVix86
S? NIS;Norton Internet Security
S? SymDS;Symantec Data Store
S? SymEFA;Symantec Extended File Attributes
S? SymIRON;Symantec Iron Driver
S? SYMTDIv;Symantec Vista Network Dispatch Driver
.
=============== Created Last 30 ================
.
2011-08-10 23:07:18 -------- d-----w- C:\NBRT
2011-08-10 14:42:51 107368 ----a-r- c:\windows\system32\GEARAspi.dll
2011-08-10 14:42:50 26600 ----a-r- c:\windows\system32\drivers\GEARAspiWDM.sys
2011-08-10 14:41:09 -------- d-----w- c:\windows\system32\drivers\nbrtwizard\0305000.017
2011-08-10 14:41:09 -------- d-----w- c:\windows\system32\drivers\NBRTWizard
2011-08-10 14:41:05 -------- d-----w- c:\program files\Norton Bootable Recovery Tool Wizard
2011-08-10 14:20:02 -------- d-----w- c:\users\lauren\appdata\local\{C70544D1-0F55-4956-8309-5409AE358B26}
2011-08-10 14:13:40 -------- d-----w- c:\users\lauren\appdata\local\NPE
2011-08-10 14:08:03 -------- d-----w- c:\users\lauren\appdata\local\{CFB658C9-FE79-4DA9-B0D6-666994B03A35}
2011-08-10 13:59:10 -------- d-----w- c:\users\lauren\appdata\roaming\FixTDSS
2011-08-10 13:59:09 26872 ----a-w- c:\windows\system32\drivers\FixTDSS.sys
2011-08-10 13:46:08 -------- d-----w- c:\users\lauren\appdata\local\{9BFA0D90-B14C-4BF2-B5B7-B1DF34957D4A}
2011-08-10 13:00:54 -------- d-----w- c:\users\lauren\appdata\local\{A6404CE4-EE02-4092-9E94-998F207EA2EC}
2011-08-08 17:11:47 126584 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2011-08-08 17:10:03 744568 ----a-w- c:\windows\system32\drivers\nis\1206000.01d\symefa.sys
2011-08-08 17:10:03 50168 ----a-w- c:\windows\system32\drivers\nis\1206000.01d\srtspx.sys
2011-08-08 17:10:03 340088 ----a-w- c:\windows\system32\drivers\nis\1206000.01d\symds.sys
2011-08-08 17:10:03 331384 ----a-w- c:\windows\system32\drivers\nis\1206000.01d\symtdiv.sys
2011-08-08 17:10:03 296568 ----a-w- c:\windows\system32\drivers\nis\1206000.01d\symnets.sys
2011-08-08 17:10:02 516216 ----a-w- c:\windows\system32\drivers\nis\1206000.01d\srtsp.sys
2011-08-08 17:10:02 136312 ----a-r- c:\windows\system32\drivers\nis\1206000.01d\ironx86.sys
2011-08-08 17:08:37 -------- d-----w- c:\windows\system32\drivers\nis\1206000.01D
2011-08-08 17:07:14 -------- d-----w- c:\windows\system32\drivers\NIS
2011-08-08 17:06:58 -------- d-----w- c:\program files\Norton Internet Security
2011-08-08 16:38:36 -------- d-----w- c:\programdata\Norton
2011-08-08 16:35:38 -------- d-----w- c:\program files\NortonInstaller
2011-08-08 16:35:37 -------- d-----w- c:\programdata\NortonInstaller
2011-07-19 19:16:51 71680 --sha-r- c:\windows\system32\icardagt3.dll
.
==================== Find3M ====================
.
2011-05-24 19:14:10 222080 ------w- c:\windows\system32\MpSigStub.exe
.
============= FINISH: 17:09:41.40 ===============




.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-06-23.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 13/08/2007 17:55:52
System Uptime: 16/08/2011 16:11:23 (1 hours ago)
.
Motherboard: Acer | | EM61SM/EM61PM
Processor: AMD Athlon™ 64 X2 Dual Core Processor 3800+ | Socket M2 | 2000/201mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 71 GiB total, 14.987 GiB free.
D: is FIXED (NTFS) - 71 GiB total, 70.832 GiB free.
E: is CDROM (CDFS)
G: is Removable
H: is Removable
I: is Removable
J: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
Acer eDataSecurity Management
Acer Empowering Technology
Acer ePerformance Management
Acer Picture Slide DVD
Acer Plug and Record
Acer ScreenSaver
Acer Tour
Acer Zone MagicDirector
Acer Zone Main Page
Acer Zone MakeDisk
Acer Zone SoftDMA
Adobe Flash Player 10 Plugin
Adobe Flash Player 9 ActiveX
Adobe Flash Player ActiveX
Adobe Reader 7.0
Adobe Shockwave Player 11
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcSoft VideoImpression 2
Canon MP250 series MP Drivers
DivX Setup
EA Download Manager
EPSON Copy Utility 3
EPSON PhotoQuicker3.5
EPSON PRINT Image Framer Tool2.1
EPSON Printer Software
EPSON Scan
EPSON Smart Panel
EPSON Web-To-Page
ESCX3600 Reference Guide
ESCX3600 Software Guide
Facebook Plug-In
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
iTunes
J2SE Runtime Environment 5.0 Update 3
Java 2 Runtime Environment, SE v1.4.2_15
Java™ 6 Update 13
LightScribe 1.4.124.1
LiveUpdate 3.2 (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
Microsoft .NET Framework 3.5 SP1
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Office Word Viewer 2003
Microsoft Works 2000
Mozilla Firefox (3.6.18)
MSVCRT
Norton Bootable Recovery Tool Wizard
Norton Internet Security
Norton PC Checkup
NVIDIA Drivers
Picasa 3
PIF DESIGNER2.1
QuickTime
Realtek High Definition Audio Driver
ScanToWeb
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2509488)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft Office 2007 System (KB2541012)
Security Update for Microsoft Office Excel 2007 (KB2541007)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
SPORE™ Creature Creator Trial Edition
The Sims 2
The Sims Deluxe Edition
The Sims™ 2 Teen Style Stuff
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VC80CRTRedist - 8.0.50727.4053
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Live Upload Tool
Windows Media Player Firefox Plugin
.
==== Event Viewer Messages From Past Week ========
.
11/08/2011 14:33:59, Error: EventLog [6008] - The previous system shutdown at 14:31:26 on 11/08/2011 was unexpected.
11/08/2011 09:28:38, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Cyberlink RichVideo Service(CRVS) service to connect.
11/08/2011 09:28:38, Error: Service Control Manager [7000] - The Cyberlink RichVideo Service(CRVS) service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
10/08/2011 14:21:34, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the LightScribeService Direct Disc Labeling Service service to connect.
10/08/2011 14:18:21, Error: Microsoft-Windows-LanguagePackSetup [1001] - Application initialization failed. Last error: 0x80004005
10/08/2011 14:02:45, Error: EventLog [6008] - The previous system shutdown at 14:00:39 on 10/08/2011 was unexpected.
10/08/2011 13:46:13, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Media Player Network Sharing Service service to connect.
10/08/2011 13:46:13, Error: Service Control Manager [7000] - The Windows Media Player Network Sharing Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
10/08/2011 13:41:51, Error: EventLog [6008] - The previous system shutdown at 13:39:03 on 10/08/2011 was unexpected.
10/08/2011 13:02:52, Error: Service Control Manager [7022] - The KtmRm for Distributed Transaction Coordinator service hung on starting.
10/08/2011 12:56:32, Error: EventLog [6008] - The previous system shutdown at 12:55:07 on 10/08/2011 was unexpected.
10/08/2011 12:33:57, Error: Service Control Manager [7022] - The Windows Update service hung on starting.
10/08/2011 12:25:45, Error: ACPI [6] - IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 9, function 0. Please contact your system vendor for technical assistance.
10/08/2011 12:25:45, Error: ACPI [6] - IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 12, function 0. Please contact your system vendor for technical assistance.
10/08/2011 12:25:45, Error: ACPI [6] - IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 11, function 0. Please contact your system vendor for technical assistance.
09/08/2011 09:37:44, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 192.168.1.4:63331. The error status code is contained within the returned data.
09/08/2011 09:37:44, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 192.168.1.3:63331. The error status code is contained within the returned data.
09/08/2011 09:37:44, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 192.168.1.2:63331. The error status code is contained within the returned data.
09/08/2011 09:37:44, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 192.168.1.1:63331. The error status code is contained within the returned data.
09/08/2011 09:37:44, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 169.254.255.241:63331. The error status code is contained within the returned data.
.
==== End Of File ===========================


kU Version: 3.8.389.593, Type LE (SR2)
==============================================
OS Name: Windows Vista
Version 6.0.6000
Number of processors #2
==============================================
>Drivers
==============================================
0x89AE0000 C:\Windows\system32\DRIVERS\nvlddmkm.sys 7471104 bytes (NVIDIA Corporation, NVIDIA Compatible Windows Vista Kernel Mode Driver, Version 175.30 )
0x82000000 C:\Windows\system32\ntkrnlpa.exe 3805184 bytes (Microsoft Corporation, NT Kernel & System)
0x82000000 PnpManager 3805184 bytes
0x82000000 RAW 3805184 bytes
0x82000000 WMIxWDM 3805184 bytes
0x9B000000 C:\Windows\System32\win32k.sys 2097152 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0x8B25F000 C:\Windows\system32\drivers\RTKVHDA.sys 1642496 bytes (Realtek Semiconductor Corp., Realtek® High Definition Audio Function Driver)
0x8E080000 C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.5.0.125\Definitions\VirusDefs\20110816.002\NAVEX15.SYS 1572864 bytes (Symantec Corporation, AV Engine)
0x84EF8000 C:\Windows\System32\Drivers\Ntfs.sys 1081344 bytes (Microsoft Corporation, NT File System Driver)
0x826FC000 C:\Windows\system32\drivers\ndis.sys 1064960 bytes (Microsoft Corporation, NDIS 6.0 wrapper driver)
0x8071F000 C:\Windows\system32\CI.dll 921600 bytes (Microsoft Corporation, Code Integrity Module)
0xA28C8000 C:\Windows\system32\drivers\peauth.sys 909312 bytes (Microsoft Corporation, Protected Environment Authentication and Authorization Export Driver)
0x92B2B000 C:\Windows\System32\drivers\tcpip.sys 872448 bytes (Microsoft Corporation, TCP/IP Driver)
0x92E21000 C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.5.0.125\Definitions\BASHDefs\20110812.001\BHDrvx86.sys 831488 bytes (Symantec Corporation, BASH Driver)
0x82446000 C:\Windows\system32\drivers\NIS\1206000.01D\SYMEFA.SYS 765952 bytes (Symantec Corporation, Symantec Extended File Attributes)
0x89A43000 C:\Windows\System32\drivers\dxgkrnl.sys 643072 bytes (Microsoft Corporation, DirectX Graphics Kernel)
0xA0272000 C:\Windows\system32\drivers\spsys.sys 581632 bytes (Microsoft Corporation, security processor)
0x8CF3A000 C:\Windows\system32\drivers\NIS\1206000.01D\SRTSP.SYS 548864 bytes (Symantec Corporation, Symantec AutoProtect)
0x806A4000 C:\Windows\system32\drivers\Wdf01000.sys 503808 bytes (Microsoft Corporation, WDF Dynamic)
0x82659000 C:\Windows\System32\Drivers\ksecdd.sys 434176 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xA1A19000 C:\Windows\system32\drivers\HTTP.sys 430080 bytes (Microsoft Corporation, HTTP Protocol Stack)
0x92F0A000 C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys 385024 bytes (Symantec Corporation, Symantec Eraser Control Driver)
0x92F68000 C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.5.0.125\Definitions\IPSDefs\20110815.030\IDSvix86.sys 380928 bytes (Symantec Corporation, IDS Core Driver)
0x92AD2000 C:\Windows\system32\drivers\NIS\1206000.01D\SYMTDIV.SYS 364544 bytes (Symantec Corporation, Network Dispatch Driver)
0x8251A000 C:\Windows\system32\drivers\NIS\1206000.01D\SYMDS.SYS 356352 bytes (Symantec Corporation, Symantec Data Store)
0xA2127000 C:\Windows\System32\DRIVERS\srv.sys 331776 bytes (Microsoft Corporation, Server driver)
0x80617000 C:\Windows\System32\drivers\volmgrx.sys 303104 bytes (Microsoft Corporation, Volume Manager Extension Driver)
0x92A77000 C:\Windows\system32\drivers\afd.sys 290816 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0x8042A000 C:\Windows\system32\drivers\acpi.sys 274432 bytes (Microsoft Corporation, ACPI Driver for NT)
0x825A2000 C:\Windows\system32\drivers\storport.sys 262144 bytes (Microsoft Corporation, Microsoft Storage Port Driver)
0x88E83000 C:\Windows\system32\DRIVERS\USBPORT.SYS 249856 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0x8047F000 C:\Windows\system32\CLFS.SYS 241664 bytes (Microsoft Corporation, Common Log File System Driver)
0x92FC5000 C:\Windows\system32\DRIVERS\rdbss.sys 241664 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xA12A5000 C:\Windows\system32\DRIVERS\mrxsmb10.sys 233472 bytes (Microsoft Corporation, Longhorn SMB Downlevel SubRdr)
0x826C3000 C:\Windows\system32\drivers\NETIO.SYS 233472 bytes (Microsoft Corporation, Network I/O Subsystem)
0x82623000 C:\Windows\system32\drivers\volsnap.sys 221184 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0x823A1000 ACPI_HAL 212992 bytes
0x823A1000 C:\Windows\system32\hal.dll 212992 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0x8A2D9000 C:\Windows\system32\DRIVERS\usbhub.sys 212992 bytes (Microsoft Corporation, Default Hub Driver for USB)
0x88EFC000 C:\Windows\system32\DRIVERS\yk60x86.sys 212992 bytes (Marvell, NDIS6.0 Miniport Driver for Marvell Yukon Ethernet Controller)
0x92A45000 C:\Windows\System32\DRIVERS\netbt.sys 204800 bytes (Microsoft Corporation, MBT Transport driver)
0x82571000 C:\Windows\system32\drivers\fltmgr.sys 200704 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xA13D2000 C:\Windows\System32\Drivers\RDPWD.SYS 188416 bytes (Microsoft Corporation, RDP Terminal Stack Driver)
0x8B232000 C:\Windows\system32\drivers\portcls.sys 184320 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0x8A3C2000 C:\Windows\system32\DRIVERS\msiscsi.sys 176128 bytes (Microsoft Corporation, Microsoft iSCSI Initiator Driver)
0x82412000 C:\Windows\system32\drivers\msrpc.sys 176128 bytes (Microsoft Corporation, Kernel Remote Procedure Call Provider)
0x8A317000 C:\Windows\system32\DRIVERS\ks.sys 172032 bytes (Microsoft Corporation, Kernel CSA Library)
0x8CEE1000 C:\Windows\system32\Drivers\SYMEVENT.SYS 155648 bytes (Symantec Corporation, Symantec Event Library)
0x8B20D000 C:\Windows\system32\drivers\drmk.sys 151552 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0x84EC4000 C:\Windows\System32\drivers\ecache.sys 151552 bytes (Microsoft Corporation, Special Memory Device Cache)
0x8067F000 C:\Windows\system32\drivers\pci.sys 151552 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0x8CF16000 C:\Windows\system32\drivers\NIS\1206000.01D\Ironx86.SYS 147456 bytes (Symantec Corporation, Iron Driver)
0xA12F4000 C:\Windows\System32\DRIVERS\srv2.sys 147456 bytes (Microsoft Corporation, Smb 2.0 Server driver)
0x8A37D000 C:\Windows\system32\DRIVERS\ndiswan.sys 143360 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0x84E92000 C:\Windows\system32\drivers\CLASSPNP.SYS 135168 bytes (Microsoft Corporation, SCSI Class System Dll)
0x8E05F000 C:\Windows\System32\drivers\VIDEOPRT.SYS 135168 bytes (Microsoft Corporation, Video Port Driver)
0xA124A000 C:\Windows\system32\drivers\mrxdav.sys 131072 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0x825E2000 C:\Windows\system32\drivers\ataport.SYS 122880 bytes (Microsoft Corporation, ATAPI Driver Extension)
0x92EEC000 C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys 122880 bytes (Symantec Corporation, Symantec Eraser Utility Driver)
0xA1286000 C:\Windows\system32\DRIVERS\mrxsmb.sys 122880 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0x9DEF8000 C:\Windows\system32\drivers\luafv.sys 110592 bytes (Microsoft Corporation, LUA File Virtualization Filter Driver)
0xA0227000 C:\Windows\System32\DRIVERS\srvnet.sys 110592 bytes (Microsoft Corporation, Server Network driver)
0x89A29000 C:\Windows\system32\DRIVERS\serial.sys 106496 bytes (Microsoft Corporation, Serial Device Driver)
0xA1217000 C:\Windows\system32\DRIVERS\bowser.sys 102400 bytes (Microsoft Corporation, NT Lan Manager Datagram Receiver Driver)
0x8E026000 C:\Windows\System32\drivers\fwpkclnt.sys 102400 bytes (Microsoft Corporation, FWP/IPsec Kernel-Mode API)
0x88E09000 C:\Windows\system32\DRIVERS\cdrom.sys 98304 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0x89A11000 C:\Windows\system32\DRIVERS\parport.sys 98304 bytes (Microsoft Corporation, Parallel Port Driver)
0x92A05000 C:\Windows\System32\Drivers\dfsc.sys 94208 bytes (Microsoft Corporation, DFS Client MUP Surrogate Driver)
0x8A3AB000 C:\Windows\system32\DRIVERS\rasl2tp.sys 94208 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0x8CECA000 C:\Windows\system32\DRIVERS\usbccgp.sys 94208 bytes (Microsoft Corporation, USB Common Class Generic Parent Driver)
0x93B5E000 C:\Windows\system32\DRIVERS\cdfs.sys 90112 bytes (Microsoft Corporation, CD-ROM File System Driver)
0x92A2F000 C:\Windows\system32\DRIVERS\pacer.sys 90112 bytes (Microsoft Corporation, QoS Packet Scheduler)
0x8E011000 C:\Windows\system32\DRIVERS\tdx.sys 86016 bytes (Microsoft Corporation, TDI Translation Driver)
0xA133D000 C:\Windows\system32\DRIVERS\WUDFRd.sys 86016 bytes (Microsoft Corporation, Windows Driver Foundation - User-mode Driver Framework Reflector)
0xA1203000 C:\Windows\System32\drivers\mpsdrv.sys 81920 bytes (Microsoft Corporation, Microsoft Protection Service Driver)
0x8CE46000 C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.5.0.125\Definitions\VirusDefs\20110816.002\NAVENG.SYS 81920 bytes (Symantec Corporation, AV Engine)
0x92ABE000 C:\Windows\system32\DRIVERS\smb.sys 81920 bytes (Microsoft Corporation, SMB Transport driver)
0x8A3ED000 C:\Windows\system32\DRIVERS\i8042prt.sys 77824 bytes (Microsoft Corporation, i8042 Port Driver)
0x8A35B000 C:\Windows\system32\DRIVERS\raspptp.sys 77824 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0x93B98000 C:\Windows\system32\DRIVERS\rspndr.sys 77824 bytes (Microsoft Corporation, Link-Layer Topology Responder Driver for NDIS 6)
0x92A1C000 C:\Windows\system32\DRIVERS\wanarp.sys 77824 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0x88E61000 C:\Windows\system32\DRIVERS\HDAudBus.sys 73728 bytes (Microsoft Corporation, High Definition Audio Bus Driver)
0xA12E2000 C:\Windows\system32\DRIVERS\ipfltdrv.sys 73728 bytes (Microsoft Corporation, IP FILTER DRIVER)
0xA1238000 C:\Windows\system32\DRIVERS\mrxsmb20.sys 73728 bytes (Microsoft Corporation, Longhorn SMB 2.0 Redirector)
0x82611000 C:\Windows\system32\drivers\psdvdisk.sys 73728 bytes (HiTRUST, PSD Virtual Disk Driver)
0x8CE34000 C:\Windows\system32\DRIVERS\USBSTOR.SYS 73728 bytes (Microsoft Corporation, USB Mass Storage Class Driver)
0xA132B000 C:\Windows\system32\DRIVERS\WUDFPf.sys 73728 bytes (Microsoft Corporation, Windows Driver Foundation - User-mode Driver Framework Platform Driver)
0x84EB3000 C:\Windows\system32\drivers\disk.sys 69632 bytes (Microsoft Corporation, PnP Disk Driver)
0xA1275000 C:\Acer\Empowering Technology\eRecovery\int15.sys 69632 bytes
0x8250A000 C:\Windows\system32\drivers\fileinfo.sys 65536 bytes (Microsoft Corporation, FileInfo Filter Driver)
0x887F0000 C:\Windows\system32\DRIVERS\HIDCLASS.SYS 65536 bytes (Microsoft Corporation, Hid Class Library)
0x88790000 C:\Windows\system32\DRIVERS\lltdio.sys 65536 bytes (Microsoft Corporation, Link-Layer Topology Mapper I/O Driver)
0x8066F000 C:\Windows\System32\drivers\mountmgr.sys 65536 bytes (Microsoft Corporation, Mount Point Manager)
0x887E0000 C:\Windows\System32\Drivers\NDProxy.SYS 65536 bytes (Microsoft Corporation, NDIS Proxy)
0x88760000 C:\Windows\system32\DRIVERS\ohci1394.sys 65536 bytes (Microsoft Corporation, 1394 OpenHCI Port Driver)
0x858D4000 C:\Windows\system32\DRIVERS\amdk8.sys 61440 bytes (Microsoft Corporation, Processor Device Driver)
0x91A1F000 C:\Windows\system32\DRIVERS\monitor.sys 61440 bytes (Microsoft Corporation, Monitor Driver)
0x84EE9000 C:\Windows\System32\Drivers\mup.sys 61440 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0x82602000 C:\Windows\System32\drivers\partmgr.sys 61440 bytes (Microsoft Corporation, Partition Management Driver)
0x8A36E000 C:\Windows\system32\DRIVERS\raspppoe.sys 61440 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0x8A34C000 C:\Windows\system32\DRIVERS\termdd.sys 61440 bytes (Microsoft Corporation, Terminal Server Driver)
0x8040A000 C:\Windows\system32\drivers\volmgr.sys 61440 bytes (Microsoft Corporation, Volume Manager Driver)
0x8860F000 C:\Windows\system32\DRIVERS\1394BUS.SYS 57344 bytes (Microsoft Corporation, 1394 Bus Device Driver)
0x9DC10000 C:\Windows\System32\cdd.dll 57344 bytes (Microsoft Corporation, Canonical Display Driver)
0x91B20000 C:\Windows\system32\DRIVERS\netbios.sys 57344 bytes (Microsoft Corporation, NetBIOS interface driver)
0x8CE01000 C:\Windows\System32\Drivers\Npfs.SYS 57344 bytes (Microsoft Corporation, NPFS Driver)
0x80661000 C:\Windows\system32\drivers\PCIIDEX.SYS 57344 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0x8861D000 C:\Windows\system32\DRIVERS\usbehci.sys 57344 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0x88F3D000 C:\Windows\System32\Drivers\crashdmp.sys 53248 bytes (Microsoft Corporation, Crash Dump Driver)
0x88F4A000 C:\Windows\System32\Drivers\dump_nvstor.sys 53248 bytes
0x80602000 C:\Windows\system32\drivers\nvstor.sys 53248 bytes (NVIDIA Corporation, NVIDIA® nForce™ Sata Performance Driver)
0x88FB2000 C:\Windows\system32\DRIVERS\umbus.sys 53248 bytes (Microsoft Corporation, User-Mode Bus Enumerator)
0x88FCC000 C:\Windows\system32\DRIVERS\usbscan.sys 53248 bytes (Microsoft Corporation, USB Scanner Driver)
0x88F98000 C:\Windows\System32\drivers\watchdog.sys 53248 bytes (Microsoft Corporation, Watchdog Driver)
0x8046D000 C:\Windows\system32\drivers\WDFLDR.SYS 53248 bytes (Microsoft Corporation, WDFLDR)
0x8D9AC000 C:\Windows\System32\DRIVERS\tssecsrv.sys 49152 bytes (Microsoft Corporation, TS Security Filter Driver)
0x8D958000 C:\Windows\System32\drivers\vga.sys 49152 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0x88EF1000 C:\Windows\system32\DRIVERS\kbdclass.sys 45056 bytes (Microsoft Corporation, Keyboard Class Driver)
0x8A341000 C:\Windows\system32\DRIVERS\mouclass.sys 45056 bytes (Microsoft Corporation, Mouse Class Driver)
0x8CE19000 C:\Windows\System32\Drivers\Msfs.SYS 45056 bytes (Microsoft Corporation, Mailslot driver)
0x8A3A0000 C:\Windows\system32\DRIVERS\ndistapi.sys 45056 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0x8B202000 C:\Windows\system32\drivers\NIS\1206000.01D\SRTSPX.SYS 45056 bytes (Symantec Corporation, Symantec AutoProtect)
0x9EC89000 C:\Windows\System32\drivers\tcpipreg.sys 45056 bytes (Microsoft Corporation, TCP/IP Registry Compatibility Driver)
0x89A06000 C:\Windows\system32\DRIVERS\TDI.SYS 45056 bytes (Microsoft Corporation, TDI Wrapper)
0x9EC3C000 C:\Windows\system32\drivers\tdtcp.sys 45056 bytes (Microsoft Corporation, TCP Transport Driver)
0x88635000 C:\Windows\system32\DRIVERS\tunnel.sys 45056 bytes (Microsoft Corporation, Microsoft Tunnel Interface Driver)
0x8D82E000 C:\Windows\System32\Drivers\dump_diskdump.sys 40960 bytes
0x8D838000 C:\Windows\System32\drivers\Dxapi.sys 40960 bytes (Microsoft Corporation, DirectX API Driver)
0x8A30D000 C:\Windows\system32\DRIVERS\mssmbios.sys 40960 bytes (Microsoft Corporation, System Management BIOS Driver)
0x8D81A000 C:\Windows\system32\drivers\nsiproxy.sys 40960 bytes (Microsoft Corporation, NSI Proxy)
0x8D86A000 C:\Windows\System32\Drivers\secdrv.SYS 40960 bytes (Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K., Macrovision SECURITY Driver)
0x88605000 C:\Windows\system32\DRIVERS\serenum.sys 40960 bytes (Microsoft Corporation, Serial Port Enumerator)
0x8862B000 C:\Windows\system32\DRIVERS\usbohci.sys 40960 bytes (Microsoft Corporation, OHCI USB Miniport Driver)
0x8A200000 C:\Windows\system32\DRIVERS\usbprint.sys 40960 bytes (Microsoft Corporation, USB Printer driver)
0xA1ADD000 C:\Windows\System32\Drivers\BlackBox.SYS 36864 bytes (RKU Driver)
0x84E89000 C:\Windows\system32\drivers\crcdisk.sys 36864 bytes (Microsoft Corporation, Disk Block Verification Filter Driver)
0x858E3000 C:\Windows\System32\Drivers\Fs_Rec.SYS 36864 bytes (Microsoft Corporation, File System Recognizer Driver)
0x886A6000 C:\Windows\system32\DRIVERS\hidusb.sys 36864 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)
0x82501000 C:\Windows\system32\DRIVERS\psdfilter.sys 36864 bytes (HiTRUST, PSD Filter Driver)
0x82401000 C:\Windows\system32\drivers\PSDNServ.sys 36864 bytes (HiTRUST, PSD Named Pipe Driver)
0x804C2000 C:\Windows\system32\PSHED.dll 36864 bytes (Microsoft Corporation, Platform Specific Hardware Error Driver)
0x8243D000 C:\Windows\System32\Drivers\PxHelp20.sys 36864 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP)
0x88670000 C:\Windows\System32\DRIVERS\rasacd.sys 36864 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0x9DC00000 C:\Windows\System32\TSDDD.dll 36864 bytes (Microsoft Corporation, Framebuffer Display Driver)
0x88679000 C:\Windows\system32\DRIVERS\tunmp.sys 36864 bytes (Microsoft Corporation, Microsoft Tunnel Interface Driver)
0x80421000 C:\Windows\system32\drivers\WMILIB.SYS 36864 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0x8060F000 C:\Windows\system32\drivers\atapi.sys 32768 bytes (Microsoft Corporation, ATAPI IDE Miniport Driver)
0x804BA000 C:\Windows\system32\BOOTVID.dll 32768 bytes (Microsoft Corporation, VGA Boot Driver)
0x85DC0000 C:\Windows\system32\DRIVERS\mouhid.sys 32768 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0x80419000 C:\Windows\system32\drivers\msisadrv.sys 32768 bytes (Microsoft Corporation, ISA Driver)
0x8D908000 C:\Windows\System32\DRIVERS\RDPCDD.sys 32768 bytes (Microsoft Corporation, RDP Miniport)
0x8D910000 C:\Windows\system32\drivers\rdpencdd.sys 32768 bytes (Microsoft Corporation, RDP Miniport)
0x85DB0000 C:\Windows\system32\DRIVERS\serscan.sys 32768 bytes (Microsoft Corporation, Serial Imaging Device Driver)
0x8240A000 C:\Windows\System32\Drivers\spldr.sys 32768 bytes (Microsoft Corporation, loader for security processor)
0x85819000 C:\Windows\System32\Drivers\Beep.SYS 28672 bytes (Microsoft Corporation, BEEP Driver)
0x88EC0000 C:\Windows\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0x8CE8B000 C:\Users\Lauren\AppData\Local\Temp\mbr.sys 28672 bytes
0x8CEC3000 C:\Windows\System32\Drivers\Null.SYS 28672 bytes (Microsoft Corporation, NULL Driver)
0x8CE99000 C:\Windows\system32\DRIVERS\parvdm.sys 28672 bytes (Microsoft Corporation, VDM Parallel Driver)
0x80403000 C:\Windows\system32\drivers\pciide.sys 28672 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
0x85C66000 C:\Windows\system32\DRIVERS\GEARAspiWDM.sys 24576 bytes (GEAR Software Inc., CD DVD Filter)
0x8047A000 C:\Windows\system32\drivers\FixTDSS.sys 20480 bytes (Symantec Corporation, TDSS Fix Tool)
0x804CB000 00000027 12288 bytes
0x804CB000 C:\Windows\system32\kdcom.dll 12288 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0x85C12000 C:\Windows\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0x85C16000 C:\Windows\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
==============================================
>Stealth
==============================================

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:05:16 AM

Posted 16 August 2011 - 11:17 AM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#5 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 19 August 2011 - 12:05 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
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  • Local time:05:16 AM

Posted 22 August 2011 - 04:52 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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