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Ethernet Driver installs, but not properly


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#1 lanzd

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Posted 10 August 2011 - 10:08 PM

Hello, recently I downloaded and installed Spybot S&D, MBAM, and Comodo firewall on a computer of mine and shortly after(1 or 2 days) My Internet connection ceased. I assumed it was something Comodo was blocking so I tried disabling it and then un-installing it and neither changed anything. I tried pinging www.google.com and it failed. I tried pinging my router and it worked. and I tried having my router ping www.google.com and that worked.

I also checked the device manager to see if anything was odd and I had a yellow "!" for my ethernet controller. So I whip out the cd for my motherboard and reinstall it and it is successful. I check the connection to the web and it fails. When I check the device manager it still shows a yellow "!" for the ethernet controller. I tried getting the latest set of drivers for my motherboard on another computer and the same results.

My motherboard is a gigabyte GA-M57SLI-S4 nvidia nForce 570 sli. It has a Nvidia nForce 10/100/1000 MBPS ethernet on-board adapter. There are two entries in my device manager: ethernet controller (which has the "!") and nvidia nForce 10/100/1000 mbps ethernet (which displays fine in the device manager) The current driver package I am trying to install is this link. That is what nVidias drop down boxes give me when I enter in my information.

I found some forums of people with similar issues but all the solutions tell them to use the device manager's tools to update the drivers but I haven't had any luck with that so far. I may be doing it wrong because those options never seem to work for me. Does anyone have any ideas on what can be going on here?

I'm running windows 7 x64 and a AMD Phenom x4 quad core 2.2GHz CPU

Thanks, lanzd

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#2 coxchris

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Posted 11 August 2011 - 12:13 AM

Hi lanzd,

First let see what windows 7 can identify the problem and fix your network card. Go to start menu>>control panels>>click on the Troubleshooting> Click Network and Internet(depending on what troubleshooting pack you have install on your computer it will take a min or two)>>Click on Network Adapters and follow the steps. it will run diagnosis test and find out what wrong it will attempt to fix the problem if you received a error please type it down on here.

Second If the troubleshooter did not resolve the problem you can follow these steps below

It sounds like you have conflicting drivers to an Ethernet port do you have any other adds on cards like an Ethernet controller beside your main network on-board

On the card or port do you see any lights Green lights means you have a establish connection and yellow means you are transmitting data between your computer and router.

could you try to ping the local loop back address

Open up a command prompt type in C>:\ping 127.0.0.1 (that is your loopback address)
If that is successful you are talking with your Ethernet port, if not you have a driver problem (your not talking with the card)

If you are not able to talk with your card. you can try Driver sweeper to uninstall your Ethernet driver. Driver sweeper takes out all files of that driver. when that is done please install a fresh copy of those drivers. Reference link is http://www.guru3d.com/category/driversweeper/

I hope this helps

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#3 lanzd

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Posted 11 August 2011 - 08:00 PM

Hello, I ran the troubleshooter and the error it gave was:

"There might be a problem with the driver for the local area connection adapter"

and on mouse over I got a dialog box with:

"Windows couldn't automatically bind the ip protocol stack to the network adapter"

The automatic windows repair I used from that screen didn't work. I do have an additional nice card on the computer but It never worked for me, so I use the on-board. I doesn't even seem to get power so I never bothered to take it out.

The lights on my Ethernet port on the back of my computer are orange and yellow.
I am able to ping my loopback address. I cannot however ping my router.

I did not run Driver sweeper though, because I was able to ping my loopback. Would you like me to remove the addon NIC card and remove both drivers with Driver sweeper and then reinstall one of them?
If so which device should I install the driver for? The nvidia nForce 10/100/1000 mbps ethernet I assume, right?

Thank you, Lanzd

#4 coxchris

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Posted 12 August 2011 - 11:44 AM

you can take out the additional NIC out because its conflicting with another driver that why you have two entries on your device manager. I will look up how to reset the IP protocols stack for you. When you take out the additional nic it will probably resolve your problem. see if that helps first before using the driver sweeper.

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#5 coxchris

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Posted 12 August 2011 - 11:55 AM

or you can disable one of the drivers within the device manager but I dont know which driver is your card not the onboard controller

and after doing that can you release your ip and renew it

ipconfig /release
ipconfig /renew.

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#6 lanzd

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Posted 15 August 2011 - 06:37 PM

Hey, Sorry for coming back so late. Thank you for trying to help me, but I just went ahead and installed ubuntu. I un-installed both network drivers with the windows un-installer before taking out the extra NIC card and tried to reinstall the driver for my on-board but it said there was still one installed. So I went to download the driver cleaner from http://www.guru3d.com/category/driversweeper/ and they just have so many adds that say "Download here". I just didn't feel like searching for the download link through all that spam. But thank you again.

Lanzd




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