Posted 10 August 2011 - 03:29 PM
Hi, I have an older computer. A couple of days ago we had a severe electrical storm that knocked down
several transformers in our city. The result was that the servers were down for a couple of days. When
things were back up and running again, it became a matter of having to re-enter a "key" number in order to
connect back to the server. I went through the steps and entered the key and everything was fine until I shut
my computer down and then, a hour or so later, restarted it. I couldn't connect to Internet Explorer. When I
checked the network connections, it was un-connected until I, again, went through the steps to re-enter the
"key" number and then everything was working fine. I have a wireless connection.
I checked with the provider who said it could be a couple
of problems, one is that, my computer has a battery and when it gets weak it won't remember things like key
numbers and so it has to be re-entered over and over again each time I want to use my computer. Another problem, they said, could be that my computer could have its own program to connect to the server and, for some reason, it's interfering with Windows XP trying to connect and it's shutting the Windows connection down.
I was wondering if there was anything that could be done to correct this or maybe there's something else that is going on and it can be corrected. I'm not very computer savy. Thanks.