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XP Computer slow and freezes, hard reboot required


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#1 GoHealthy

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Posted 10 August 2011 - 12:38 AM

Windows XP Computer, Q9650 3GHx, 2.96 GB Ram, Memmory 4 GB, 1 T drive has never been the same since my mother clicked on a link in her aol email while visiting my office. My PC tools picked up the virus and I got rid of it, but the computer is supper slow.....freezes when I leave on overnight mostly to do maintenance.......sometimes during the day I have to shut off if I try to do very many tasks at the same time.......I have been putting up with this for 3 months.....but it has gotten worse. I've tried the following: Chkdsk - no errors, defragged (Perfect Disk), PC Tools Virus Scan, used PC Tools Registry Mechanic - but it kept screwing up my Netextender VPN logins, so I uninstalled Registry Mechanic and purchased Uniblue Power Suite - Registry Booster, SpeedupMyPC, Driver Scanner. I have been updating windows...and my drivers are up to date. The computer is running faster (not normal) but still needing to hard reboot from freezes......mainly because I have searchindexer off. I do regular scans with PC Tools. Before Uniblue, I kept having a lot more processes running. I have searched the internet for each item in my startup, and started searching all the running processes.......and found I might be infected with something through the svchost.exe and also BDTUpdateService.exe Short of switching all the software I use for business onto my new Windows 7 Computer........I started trying to resolve this computers problems and found hope by reading some of your posts on this website. I look forward to instructions.......what do I do next? Thanks,

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#2 weatherman13

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Posted 10 August 2011 - 09:23 AM

Hello and Welcome to Bleeping Computer,
Please follow the steps here: http://www.bleepingcomputer.com/forums/topic44694.html . If the issue presists or if you have any problems please respond back here.

Thanks

#3 GoHealthy

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Posted 17 August 2011 - 12:19 PM

Thank you......I didn't have my notification set correctly and just found your reply.....I will follow the instructions. :)




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