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Google Search Redirects to Spam - Trojan?


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22 replies to this topic

#1 chrisandsherri

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Posted 09 August 2011 - 07:12 PM

Well, I have that annoying virus that redirects all of my google searches to spam sites. It will eventually take me to the proper site, but after many attempts to send me to spam sites first. I am using Mozilla, but this is happening on Mozilla and IE. Malwarebytes, Symantec, and Ad-Aware have not removed this for me. Can you please help? I can send screenshots, if needed. I am using Windows 7 with the newest versions of Mozilla and IE. It's a new computer (custom built)!

Ex:
I searched for 'Search for Bill', clicked on the link for www.leginfo.ca.gov/bilinfo.html and was redirected to Expedia.com.
I searched for 'Malware Bytes', clicked on the link for www.malwarebytes.org/Anti-Malware and it led me to 'Remove Spyware Review'.

Thanks!

Edited by chrisandsherri, 09 August 2011 - 07:14 PM.


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#2 weatherman13

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Posted 09 August 2011 - 07:13 PM

Hello,
Please download MalwareBytes from here : http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?part=dl-10804572&subj=dl&tag=button . Download and install and make sure to update MalwareBytes. Run a quick scan and make sure to check all infections, if any infections, after all infections have been checked press remove selected. Please copy and paste the MalwareBytes log back here.

Thanks

#3 chrisandsherri

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Posted 09 August 2011 - 07:25 PM

I installed and ran Malwarebytes last night and it removed a few infections but this one is still here. I'll run it again immediately and be sure to post the log. Thanks :)

Edited by chrisandsherri, 09 August 2011 - 07:25 PM.


#4 weatherman13

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Posted 09 August 2011 - 08:11 PM

I await your reply.

Edited by weatherman13, 09 August 2011 - 08:11 PM.


#5 chrisandsherri

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Posted 10 August 2011 - 08:48 AM

Here's the result of the scan:

Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7417

Windows 6.1.7601 Service Pack 1
Internet Explorer 9.0.8112.16421

8/10/2011 3:18:52 AM
mbam-log-2011-08-10 (03-18-52).txt

Scan type: Full scan (C:\|D:\|E:\|F:\|G:\|H:\|I:\|J:\|K:\|L:\|M:\|)
Objects scanned: 1834206
Time elapsed: 6 hour(s), 52 minute(s), 46 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#6 weatherman13

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Posted 10 August 2011 - 08:58 AM

Please follow the steps here: http://www.bleepingcomputer.com/virus-removal/remove-tdss-tdl3-alureon-rootkit-using-tdsskiller . If you have any problems please respond back.

Thanks

#7 chrisandsherri

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Posted 10 August 2011 - 09:05 AM

I'll do that now. Thank you!

#8 chrisandsherri

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Posted 10 August 2011 - 09:12 AM

Scanned but no objects found :(

#9 weatherman13

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Posted 10 August 2011 - 09:14 AM

Still getting redirects?

#10 chrisandsherri

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Posted 10 August 2011 - 09:16 AM

Well, actually it seems like it's been corrected. I tried the google searches and they seem to be working fine now. Internet is running way faster now, also. Is that it then? If so, thank you!!

#11 weatherman13

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Posted 10 August 2011 - 09:25 AM

Ok, Good Job :thumbsup: That is all. If you have any problems do not hesitate to come back.

Thank You

#12 chrisandsherri

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Posted 10 August 2011 - 12:36 PM

Just a question... a member here kindly suggested that I try using ESET Online or SAS (SuperAntiSpyware) for fear that it's a different infection that has now gone into hiding since TDSS Killer stated that it didn't find any infection. Thoughts?

#13 boopme

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Posted 10 August 2011 - 02:23 PM

Hello, yes you should actually run these next. The other member above is not allowed to recommend or suggest TDDSS killer. See the red line in my Signature. But yes let's see if anything else is left.

Run TFC by OT (Temp File Cleaner)
Please download TFC by Old Timer and save it to your desktop.
alternate download link

Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.
>>>
I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image


NOTE: In some instances if no malware is found there will be no log produced.




Reboot into Safe Mode with Networking
How to start Windows 7 in Safe Mode

Next run Superantisypware (SAS):

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#14 chrisandsherri

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Posted 12 August 2011 - 02:29 PM

Well the virus is back. :( I'm running the SUPERAntiSpyware right now. I've pasted the log from the ESETSCAN below. Thanks.

C:\Program Files (x86)\Xilisoft\RMVB Converter\RMVB CONVERT 5.1.26_Crk.exe a variant of Win32/HackTool.Patcher.D application cleaned by deleting - quarantined
J:\Sherri's Folder - Peroni Photography\Peroni Photography\Photoshop\Actions\Actions Older\unlocker1.8.7.exe Win32/Adware.ADON application deleted - quarantined
J:\Sherri's Folder - Peroni Photography\Peroni Photography\Photoshop\Actions - Saved\Actions Older\unlocker1.8.7.exe Win32/Adware.ADON application deleted - quarantined
K:\Installations\Downloads\Unlocker\unlocker1.8.7.exe Win32/Adware.ADON application deleted - quarantined

#15 boopme

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Posted 12 August 2011 - 03:00 PM

Thats because you weren't cleaned yet.

After that scan rerun MBAM in Full mode as you have more than one drive.

Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal/regular mode and click Update tab, select Check for Updates,when done
click Scanner tab,select FULL scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Rebootnormally.

Did you install Unlocker. Something is not right there, Remove it it thru Programs and Features. If you need it I;ll get you one.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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