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Infected with a Hijacking virus


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28 replies to this topic

#1 kellysdilemma

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Posted 09 August 2011 - 02:49 PM

Hello. I was referred here by a friend. I am a bit panicked because my computer is infected with a virus that hijacks google links, or sometimes doesn't open at all.

I have Avast computer security/anti virus on my computer, however it has not detected nor removed the virus.

I wanted to start off in the malware removal forum, but I thought it would be best if I started here. I've backed my files on an external hard drive, and I am now ready to get started. Please help me remove the virus.

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#2 boopme

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Posted 09 August 2011 - 03:14 PM

Hello and welcome. Let's do these. get the logs and see how it is.

Please follow our Removal Guide here How to remove Google Redirects. You will move to the Automated Removal Instructions

If it finds something make sure Cure is selected
Next click Continue then Reboot now
A log file should be created on your C: drive named "TDSSKiller.txt" please copy and paste the contents in your next reply.


Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 kellysdilemma

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Posted 09 August 2011 - 03:19 PM

Thank you very much. I will get started right of way.

#4 boopme

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Posted 09 August 2011 - 03:40 PM

Ok, I should be nack around 7pm eastern.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 kellysdilemma

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Posted 09 August 2011 - 03:40 PM

Hello,

I ran the TDSKiller Scan and no threat/infection was found.

#6 boopme

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Posted 09 August 2011 - 03:44 PM

OK do MBAM.. Is this XP?

Are you on a router? Are other machines on it,if so are they redirecting?

Do you use Firefox?

ownload Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 kellysdilemma

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Posted 09 August 2011 - 03:46 PM

Thank you. I will do so.

This is windows vista, and I use firefox. It's on a router, but only this particular one redirects.

#8 kellysdilemma

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Posted 09 August 2011 - 06:26 PM

MBAM REPORT:

Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7419

Windows 6.0.6002 Service Pack 2
Internet Explorer 9.0.8112.16421

8/9/2011 6:23:16 PM
mbam-log-2011-08-09 (18-23-16).txt

Scan type: Quick scan
Objects scanned: 172495
Time elapsed: 6 minute(s), 55 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Bjozivegohekev (Trojan.Agent.U) -> Value: Bjozivegohekev -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Ksozuzifowasilar (Trojan.Agent.U) -> Value: Ksozuzifowasilar -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#9 kellysdilemma

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Posted 09 August 2011 - 06:30 PM

Security check update:

Results of screen317's Security Check version 0.99.7
Windows Vista Service Pack 2 (UAC is enabled)
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
avast! Free Antivirus
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
Java™ 6 Update 18
Out of date Java installed!
Adobe Flash Player 10.3.181.26
Adobe Reader 9.4.5
Out of date Adobe Reader installed!
Mozilla Firefox (x86 en-US..) Firefox Out of Date!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Malwarebytes' Anti-Malware mbamservice.exe
Malwarebytes' Anti-Malware mbamgui.exe
Malwarebytes' Anti-Malware mbam.exe
Alwil Software Avast5 AvastSvc.exe
Alwil Software Avast5 AvastUI.exe
``````````End of Log````````````

#10 boopme

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Posted 09 August 2011 - 09:10 PM

Ok a couple more steps. let's update thuse items.
I take you still redirect..

Important Note: Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Look for "Java Platform, Standard Edition".
  • Click the "Download JRE" button to the right.
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • From the list, select your OS and Platform (32-bit or 64-bit).
  • If a download for an Offline Installation is available, it is recommended to choose that and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Posted Image > Control Panel, double-click on Add/Remove Programs or Programs and Features in Vista/Windows 7 and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-7-windows-i586.exe to install the newest version.
  • If using Windows 7 or Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the Java Setup - Welcome window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
  • The McAfee Security Scan Plus tool is installed by default unless you uncheck the McAfee installation box when updating Java.
Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications but it's not necessary.
To disable the JQS service if you don't want to use it:
  • Go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter.
  • Click Ok and reboot your computer.


Similarly Update to Adobe Reader X (10.1.0)
Note UN check the box so you do not install the toolbar,unless you really want it..

Free! Google Toolbar search Google from any web page, block pop-ups

Yes, install Google Toolbar - optional


>>>
Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
  • List Minidump Files
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 kellysdilemma

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Posted 10 August 2011 - 09:59 AM

I will update the items now.


Side Note: I noticed that there was a discrepancy between the malware notes you gave me, and the ones found on this page: http://www.bleepingcomputer.com/virus-removal/how-to-use-malwarebytes-anti-malware-tutorial. Specifically, your notes say

Make sure the "Perform Quick Scan" option is selected.
Then click on the Scan button.



referring to the MBAM whereas the other page says

Make sure the "Perform full scan" option is selected.
Then click on the Scan button.


I went with your notes in this thread, however, I wanted to mention it, since your notes also provided a link to that page with slightly conflicting information. Probably a minor issue though. :)

#12 kellysdilemma

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Posted 10 August 2011 - 12:03 PM

MiniToolBar results(note: my full name is listed as the admin so I edited the doc where my full name was showing. hoping this will not interfere with the results).

MiniToolBox by Farbar
Ran by K D (administrator) on 10-08-2011 at 11:35:28
Windows Vista ™ Home Basic Service Pack 2 (X86)

***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

::1 localhost

127.0.0.1 localhost

========================= IP Configuration: ================================

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : KD-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.tn.comcast.net.

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : hsd1.tn.comcast.net.
Description . . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card
Physical Address. . . . . . . . . : 00-22-5F-6F-F8-07
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::9bb:1ce0:159a:61b0%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.134(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, August 10, 2011 10:17:10 AM
Lease Expires . . . . . . . . . . : Wednesday, August 10, 2011 1:17:10 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 184558175
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-A8-9D-07-00-23-AE-20-28-1B
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
Physical Address. . . . . . . . . : 00-23-AE-20-28-1B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{6E3345EB-2ACF-40D8-8569-C3AE18D6B559}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:2435:2238:3f57:ff79(Preferred)
Link-local IPv6 Address . . . . . : fe80::2435:2238:3f57:ff79%15(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{F445491E-AD81-4CC0-B96A-C7F4F36CC5CA}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : hsd1.tn.comcast.net.
Description . . . . . . . . . . . : isatap.hsd1.tn.comcast.net.
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 192.168.0.1

Name: google.com
Addresses: 74.125.93.105
74.125.93.106
74.125.93.103
74.125.93.147
74.125.93.104
74.125.93.99



Pinging google.com [74.125.93.147] with 32 bytes of data:

Reply from 74.125.93.147: bytes=32 time=48ms TTL=52

Reply from 74.125.93.147: bytes=32 time=46ms TTL=52



Ping statistics for 74.125.93.147:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 46ms, Maximum = 48ms, Average = 47ms

Server: UnKnown
Address: 192.168.0.1

Name: yahoo.com
Addresses: 209.191.122.70
67.195.160.76
69.147.125.65
72.30.2.43
98.137.149.56



Pinging yahoo.com [209.191.122.70] with 32 bytes of data:

Reply from 209.191.122.70: bytes=32 time=53ms TTL=51

Reply from 209.191.122.70: bytes=32 time=56ms TTL=51



Ping statistics for 209.191.122.70:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 53ms, Maximum = 56ms, Average = 54ms



Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time=7ms TTL=128

Reply from 127.0.0.1: bytes=32 time=1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 1ms, Maximum = 7ms, Average = 4ms

===========================================================================
Interface List
12 ...00 22 5f 6f f8 07 ...... Dell Wireless 1397 WLAN Mini-Card
11 ...00 23 ae 20 28 1b ...... Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
1 ........................... Software Loopback Interface 1
16 ...00 00 00 00 00 00 00 e0 isatap.{6E3345EB-2ACF-40D8-8569-C3AE18D6B559}
15 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
14 ...00 00 00 00 00 00 00 e0 6TO4 Adapter
13 ...00 00 00 00 00 00 00 e0 isatap.{F445491E-AD81-4CC0-B96A-C7F4F36CC5CA}
18 ...00 00 00 00 00 00 00 e0 isatap.hsd1.tn.comcast.net.
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.134 30
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.0.0 255.255.255.0 On-link 192.168.0.134 286
192.168.0.134 255.255.255.255 On-link 192.168.0.134 286
192.168.0.255 255.255.255.255 On-link 192.168.0.134 286
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.0.134 286
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.0.134 286
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
15 18 ::/0 On-link
1 306 ::1/128 On-link
15 18 2001::/32 On-link
15 266 2001:0:4137:9e76:2435:2238:3f57:ff79/128
On-link
12 286 fe80::/64 On-link
15 266 fe80::/64 On-link
12 286 fe80::9bb:1ce0:159a:61b0/128
On-link
15 266 fe80::2435:2238:3f57:ff79/128
On-link
1 306 ff00::/8 On-link
15 266 ff00::/8 On-link
12 286 ff00::/8 On-link
===========================================================================
Persistent Routes:
None

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/10/2011 10:18:36 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/08/2011 11:00:47 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/28/2011 07:41:10 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\K D\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\1Z3FMER0.DEFAULT\CACHE\9> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (07/28/2011 07:41:10 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\K D\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\1Z3FMER0.DEFAULT\CACHE\9> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (07/28/2011 07:41:09 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\K D\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\1Z3FMER0.DEFAULT\CACHE\8> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (07/28/2011 07:41:09 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\K D\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\1Z3FMER0.DEFAULT\CACHE\8> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (07/28/2011 07:41:08 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\K D\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\1Z3FMER0.DEFAULT\CACHE\7> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (07/28/2011 07:41:08 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\K D\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\1Z3FMER0.DEFAULT\CACHE\7> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (07/28/2011 07:41:08 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\K D\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\1Z3FMER0.DEFAULT\CACHE\6> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (07/28/2011 07:41:08 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\K D\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\1Z3FMER0.DEFAULT\CACHE\6> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)


System errors:
=============
Error: (08/10/2011 11:25:07 AM) (Source: Service Control Manager) (User: )
Description: Windows Search%%1053

Error: (08/10/2011 11:25:07 AM) (Source: Service Control Manager) (User: )
Description: 30000Windows Search

Error: (08/10/2011 11:25:07 AM) (Source: DCOM) (User: )
Description: 1053WSearch{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

Error: (08/10/2011 10:18:36 AM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (08/10/2011 10:18:36 AM) (Source: Service Control Manager) (User: )
Description: SMC Compact USB to Ethernet converter%%1058

Error: (08/10/2011 10:18:36 AM) (Source: Service Control Manager) (User: )
Description: Intel® PRO/1000 NDIS 6 Adapter Driver%%1058

Error: (08/08/2011 11:00:47 PM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (08/08/2011 11:00:47 PM) (Source: Service Control Manager) (User: )
Description: SMC Compact USB to Ethernet converter%%1058

Error: (08/08/2011 11:00:47 PM) (Source: Service Control Manager) (User: )
Description: Intel® PRO/1000 NDIS 6 Adapter Driver%%1058

Error: (08/08/2011 07:49:21 PM) (Source: Service Control Manager) (User: )
Description: 30000Netman


Microsoft Office Sessions:
=========================
Error: (08/10/2011 10:18:36 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/08/2011 11:00:47 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/28/2011 07:41:10 PM) (Source: Windows Search Service)(User: )
Description: Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)
C:\USERS\K D\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\1Z3FMER0.DEFAULT\CACHE\9

Error: (07/28/2011 07:41:10 PM) (Source: Windows Search Service)(User: )
Description: Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)
C:\USERS\K D\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\1Z3FMER0.DEFAULT\CACHE\9

Error: (07/28/2011 07:41:09 PM) (Source: Windows Search Service)(User: )
Description: Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)
C:\USERS\K D\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\1Z3FMER0.DEFAULT\CACHE\8

Error: (07/28/2011 07:41:09 PM) (Source: Windows Search Service)(User: )
Description: Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)
C:\USERS\K D\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\1Z3FMER0.DEFAULT\CACHE\8

Error: (07/28/2011 07:41:08 PM) (Source: Windows Search Service)(User: )
Description: Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)
C:\USERS\K D\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\1Z3FMER0.DEFAULT\CACHE\7

Error: (07/28/2011 07:41:08 PM) (Source: Windows Search Service)(User: )
Description: Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)
C:\USERS\K D\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\1Z3FMER0.DEFAULT\CACHE\7

Error: (07/28/2011 07:41:08 PM) (Source: Windows Search Service)(User: )
Description: Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)
C:\USERS\K D\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\1Z3FMER0.DEFAULT\CACHE\6

Error: (07/28/2011 07:41:08 PM) (Source: Windows Search Service)(User: )
Description: Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)
C:\USERS\K D\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\1Z3FMER0.DEFAULT\CACHE\6


=========================== Installed Programs ============================

Acrobat.com (Version: 2.0.0)
Acrobat.com (Version: 2.0.0.0)
Adobe AIR (Version: 1.5.3.9120)
Adobe Flash Player 10 ActiveX (Version: 10.0.32.18)
Adobe Flash Player 10 Plugin (Version: 10.3.181.26)
Adobe Reader X (10.1.0) (Version: 10.1.0)
Apple Application Support (Version: 1.4.1)
Apple Software Update (Version: 2.1.1.116)
avast! Free Antivirus (Version: 6.0.1091.0)
Cisco EAP-FAST Module (Version: 2.1.6)
Cisco LEAP Module (Version: 1.0.12)
Cisco PEAP Module (Version: 1.0.13)
Compatibility Pack for the 2007 Office system (Version: 12.0.6514.5001)
Crack-Gmat Diagnostic Test
D3DX10 (Version: 15.4.2368.0902)
Dell Touchpad (Version: 7.4.115.101)
Dell Wireless WLAN Card Utility (Version: 5.10.38.30)
DivX Setup (Version: 2.5.0.15)
Enterasys NAC Assessment Agent (Version: 1.3.1.0)
GMATPrep™ (Version: 2.3.601.409)
Google Toolbar for Internet Explorer (Version: 1.0.0)
GoToAssist 8.0.0.514
Integrated Webcam Driver (1.02.01.0320) (Version: 1.02.01.0320)
Intel PROSet Wireless
Intel® Graphics Media Accelerator Driver
Intel® PROSet/Wireless WiFi Driver (Version: 12.00.4000)
Java Auto Updater (Version: 2.0.5.1)
Java™ 6 Update 26 (Version: 6.0.260)
Junk Mail filter update (Version: 15.4.3502.0922)
K-Lite Codec Pack 6.2.0 (Full) (Version: 6.2.0)
Malwarebytes' Anti-Malware version 1.51.1.1800 (Version: 1.51.1.1800)
Marvell Miniport Driver (Version: 10.63.3.3)
Mesh Runtime (Version: 15.4.5722.2)
Messenger Companion (Version: 15.4.3502.0922)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Default Manager (Version: 2.1.54.0)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Outlook Connector (Version: 14.0.5118.5000)
Microsoft Office Professional Edition 2003 (Version: 11.0.8173.0)
Microsoft Search Enhancement Pack (Version: 3.0.126.0)
Microsoft Silverlight (Version: 4.0.60531.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft UI Engine (Version: 4.0.0318.1)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Mozilla Firefox 5.0 (x86 en-US) (Version: 5.0)
MSN Toolbar Platform (Version: 4.0.0379.0)
MSVCRT (Version: 15.4.2862.0708)
NEF Codec (Version: 1.00.0000)
OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0)
QuickTime (Version: 7.69.80.9)
RealPlayer
Realtek USB 2.0 Card Reader (Version: 6.0.6000.20125)
RealUpgrade 1.0 (Version: 1.0.0)
Respondus LockDown Browser (Version: 1.02.0001)
Segoe UI (Version: 15.4.2271.0615)
Skype Toolbars (Version: 5.3.7555)
Skype™ 5.3 (Version: 5.3.120)
Spelling Dictionaries Support For Adobe Reader 9 (Version: 9.0.0)
VC80CRTRedist - 8.0.50727.4053 (Version: 1.1.0)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Family Safety (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live Messenger Companion Core (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3502.0922)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3502.0922)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)

========================= Memory info: ===================================

Percentage of memory in use: 45%
Total physical RAM: 2007.63 MB
Available physical RAM: 1092.87 MB
Total Pagefile: 4254.57 MB
Available Pagefile: 3246.88 MB
Total Virtual: 2047.88 MB
Available Virtual: 1959.05 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:149.01 GB) (Free:85.33 GB) NTFS

========================= Users: ========================================

User accounts for \\KD-PC

Administrator K D Guest

========================= Minidump Files ==================================


== End of log ==

#13 boopme

boopme

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Posted 10 August 2011 - 12:22 PM

The biggest difference between Quick and Full is the Full will scan all drives on the machine . Many times after I've done everything else I may run a full anyway. The guide needs the full as it is not running other tests to determine multiple drives along with the repair.


I Still want to run another scan or two..


I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image


NOTE: In some instances if no malware is found there will be no log produced.

How is it running now?
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#14 kellysdilemma

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Posted 10 August 2011 - 03:15 PM

Ok will be running that test next.

Now, instead of hijacking, it's telling me there is a problem loading page, and whenever it does that, the avast anti virus software pops up a warning message, that a "threat was detected" but blocked.

#15 kellysdilemma

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Posted 10 August 2011 - 04:43 PM

ESET scan results:

C:\Users\K D\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\21\d50c015-6e6a08a6 Java/Agent.BV trojan deleted - quarantined
C:\Users\K D\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\31\2f31845f-34be7a7d Java/Agent.BV trojan deleted - quarantined
C:\Users\K D\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\31\68b74c9f-796de564 probably a variant of Java/Agent.BR trojan deleted - quarantined
C:\Users\K D\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\43\6b4d836b-39aa5fbf Java/Agent.BV trojan deleted - quarantined




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