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8 replies to this topic

#1 mCee

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Posted 09 August 2011 - 01:42 PM

I have found that I have the Google redirect problem on my Windows 7 Machine. I need help!

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#2 techextreme

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Posted 09 August 2011 - 01:57 PM

Hi mCee,

Let's get a look at a few things on your machine.

Please download GMER from one of the following locations and save it to your desktop:

* Main Mirror
This version will download a randomly named file (Recommended)
* Zipped Mirror
This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.

* Disconnect from the Internet and close all running programs.
* Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
* Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
* Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.
Posted Image

* GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
* If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
* Now click the Scan button. If you see a rootkit warning window, click OK.
* When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
* Click the Copy button and paste the results into your next reply.
* Exit GMER and re-enable all active protection when done.

-- If you encounter any problems, try running GMER in Safe Mode.
Techextreme

"Admire those who attempt great things, even though they fail."

-- Seneca

#3 mCee

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Posted 10 August 2011 - 08:33 AM

Okay, I just ran GMER with all programs closed, internet disabled and virus protection disabled. GMER found no infections/problems.

#4 techextreme

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Posted 10 August 2011 - 09:48 AM

Hi mCee,

Could you please post the log from GMER so I can look over it.
Techextreme

"Admire those who attempt great things, even though they fail."

-- Seneca

#5 mCee

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Posted 10 August 2011 - 12:08 PM

I ran GMER three other times, hit copy and saved it. I got nothing for a log.

When I hit copy, then paste it to a notepad, this is what I get,

270521666733

I don't know what is wrong but like i said, it doesn't find anything wrong in my system.

#6 techextreme

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Posted 11 August 2011 - 02:08 PM

Hi mCee,

Let's try something else then.

Scan for Spyware/Adware

The process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware Free version and save it to your desktop.

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.


alternate download link 1
alternate download link 2

  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.

MBAM will automatically start and you will be asked to update the program before performing a scan.

  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.

On the Scanner tab:

  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.

Back at the main Scanner screen:

  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.

Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs
---------------------------
Be sure to re-enable your AV and malware scan tools if they were disabled

SAS, may take a long time to scan
Please download and scan with SUPERAntiSpyware Free

  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
  • First

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:

  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.


Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.
Techextreme

"Admire those who attempt great things, even though they fail."

-- Seneca

#7 mCee

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Posted 14 August 2011 - 07:45 AM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 08/14/2011 at 08:39 AM

Application Version : 5.0.1118

Core Rules Database Version : 7561
Trace Rules Database Version: 5373

Scan type : Complete Scan
Total Scan Time : 00:31:30

Operating System Information
Windows 7 Home Premium 64-bit, Service Pack 1 (Build 6.01.7601)
UAC Off - Administrator

Memory items scanned : 333
Memory threats detected : 0
Registry items scanned : 71707
Registry threats detected : 0
File items scanned : 50865
File threats detected : 83

Adware.Tracking Cookie
a.media.abcfamily.go.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
banners.securedataimages.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
bc.youporn.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
cdn-www.pornhub.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
cdn.complexmedianetwork.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
cdn.insights.gravity.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
cdn1.image.freeporn.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
cdn1.pics.mofosex.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
cdn1.static.pornhub.phncdn.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
cdn1.static1.pornrabbit.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
cdn4.specificclick.net [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
classicadultvideo.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
cloud.video.unrulymedia.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
content.oddcast.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
content.yieldmanager.edgesuite.net [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
convoad.technoratimedia.net [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
core.insightexpressai.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
crackle.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
daftporn.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
dcl.wdpromedia.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
demo.indieclick.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
freecamsexposed.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
i.adultswim.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
kona.kontera.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
konac.kontera.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
media.kens5.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
media.kohls.com.edgesuite.net [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
media.lintvnews.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
media.mtvnservices.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
media.mtvu.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
media.nbcconnecticut.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
media.nick.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
media.onsugar.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
media.scanscout.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
media01.kyte.tv [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
media1.break.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
media1.shufuni.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
media15.onsugar.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
mediaforgews.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
msnbcmedia.msn.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
naiadsystems.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
objects.tremormedia.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
picayune.uclick.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
pornotube.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
s0.2mdn.net [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
secure-us.imrworldwide.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
serving-sys.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
sexier.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
sftrack.searchforce.net [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
spe.atdmt.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
stat.easydate.biz [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
thebigpornsecret.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
thumbs.crakmedia.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
tube.watchgfporn.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
uclick.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
udn.specificclick.net [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
video.redorbit.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
vidii.hardsextube.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
wdw2.wdpromedia.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
www.adserverplatform.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
www.adultswim.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
www.alphaporno.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
www.daftporn.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
www.data.porntele.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
www.freeporn.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
www.funnypornvids.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
www.mature-amateur-sex.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
www.mofosex.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
www.naiadsystems.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
www.pornerbros.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
www.pornhub.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
www.porntube.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
www.pornyeah.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
www.realgfporn.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
www.sexbot.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
www.sexy-bleepes.org [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
www.soundclick.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
www.stackmedia.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
www.sunporno.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
www.uclick.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
www.watchgfporn.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
wwwstatic.megaporn.com [ C:\USERS\CONNOY\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PSUR9JS6 ]
C:\USERS\CONNOY\APPDATA\ROAMING\MICROSOFT\WINDOWS\COOKIES\LOW\CONNOY@AT.ATWOLA[1].TXT

#8 techextreme

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Posted 15 August 2011 - 12:27 PM

At this point, I think this one is best left to the experts, so I'm going to refer you to the Virus, Trojan, Spyware, and Malware Removal Logs Forum.

Please read the Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help in cleaning your computer. Once complete, post a link back to this forum so the MRT team knows what we have tried.

Please be patient as the MRT team is quite busy sometimes and it may take a day or even a few for someone to pickup your log but someone will get back to you.
Techextreme

"Admire those who attempt great things, even though they fail."

-- Seneca

#9 Orange Blossom

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Posted 30 August 2011 - 10:55 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic416720.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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