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Rootkit Infection?

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3 replies to this topic

#1 Grenading Badger

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Posted 09 August 2011 - 01:23 PM

EDIT: ---------------
In summery: the virus is blocking AVAST, AVG, TREND MICRO, BITDEFENDER, ESET, BESTPCANTIVIRUS, Microsoft security essentials, cloud antivirus, free-av, avira
All of these [many I was just trying to see what ISNT blocked.] are completely blocked. All pings time out, and the host file is completely clean. I can't find ANYTHING relating to this.

Hello, I work at a computer repair shop, and we currently have a computer in that has a very peculiar issue. The computer has an almost brand new windows xp installation. It is called a Verus Snap-on. Used in car diagnostics. Anyways Whilst trying to install antivirus protection onto the thing, it kept saying "Server not found" for AVG. I tried to ping the website, and nothing came back.
Malwarebyte's and Spybot both say the computer is clean.

DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by VerusUser at 13:20:27 on 2011-08-09
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.464 [GMT -5:00]
============== Running Processes ===============
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
C:\Program Files\tsharc\HTrayApp.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\DUAgent.exe
C:\Program Files\Snap-on Diagnostics\SnaponButton\SnapOnButton.exe
C:\Program Files\Snap-on Diagnostics\VirtualKeyboard\VirtualKeyboard.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Snap-on Diagnostics\DeploymentUpdater\DUC.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\VerusUser\My Documents\Downloads\xpks1cdg.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
============== Pseudo HJT Report ===============
mWinlogon: Userinit=c:\windows\system32\userinit.exe,%windir%\system32\userinit.exe,
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [MSMSGS] c:\program files\messenger\msmsgs.exe /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
mRun: [tsharc] c:\program files\tsharc\hwincal.exe -usecustom
mRun: [HTrayApp] c:\program files\tsharc\HTrayApp.exe
mRun: [VerusFanControl] c:\windows\system32\verusfancontrol\VerusAFanControl.exe
mRun: [VerusKeypad2] c:\windows\system32\VerusKeypad2.exe
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [ViaWLanCheck] c:\program files\snap-on diagnostics\viawlancheck\ViaWLanCheck.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
dRun: [MSMSGS] c:\program files\messenger\msmsgs.exe /background
StartupFolder: c:\docume~1\verusu~1\startm~1\programs\startup\shopst~1.lnk - c:\program files\snap-on diagnostics\deploymentupdater\DUC.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\atlasd~1.lnk - c:\program files\snap-on diagnostics\atlas\XtApplicationLauncher.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\snapon~1.lnk - c:\program files\snap-on diagnostics\snaponbutton\SnapOnButton.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\virtua~1.lnk - c:\program files\snap-on diagnostics\virtualkeyboard\VirtualKeyboard.exe
uPolicies-explorer: NoWindowsUpdate = 1 (0x1)
uPolicies-explorer: NoInstrumentation = 1 (0x1)
dPolicies-explorer: NoWindowsUpdate = 1 (0x1)
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
TCP: DhcpNameServer =
TCP: Interfaces\{EB0201A7-A0C7-4609-BAA3-9D24C439507B} : DhcpNameServer =
Notify: igfxcui - igfxdev.dll
Notify: SSOExec - c:\windows\temp\sso\ssoexec.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
================= FIREFOX ===================
FF - ProfilePath - c:\documents and settings\verususer\application data\mozilla\firefox\profiles\gmk8ypdq.default\
FF - plugin: c:\program files\microsoft silverlight\npctrl.1.0.20926.0.dll
============= SERVICES / DRIVERS ===============
R2 DUAgent;Device Update Agent;c:\program files\common files\DUAgent.exe [2011-2-18 123904]
R2 MSSQL$TRIPOLI;SQL Server (TRIPOLI);c:\program files\microsoft sql server\mssql.1\mssql\binn\sqlservr.exe [2007-2-10 29178224]
R3 CYUSB1;%CYUSB1_Description%;c:\windows\system32\drivers\CYUSB.sys [2011-2-18 37888]
R3 e1qexpress;Intel® PRO/1000 PCI Express Network Connection Driver Q;c:\windows\system32\drivers\e1q5132.sys [2008-10-17 146016]
R3 SusiGPIO;SusiGPIO;c:\windows\system32\drivers\SusiGPIO.sys [2007-4-4 22016]
R3 SusiHWM;SusiHWM;c:\windows\system32\drivers\SusiHWM.sys [2007-4-4 20608]
R3 SusiIIC;SusiIIC;c:\windows\system32\drivers\SusiIIC.sys [2007-4-4 7808]
R3 SusiLibCore;SusiLibCore;c:\windows\system32\drivers\SusiCore.sys [2007-4-4 8192]
R3 SusiSMBus;SusiSMBus;c:\windows\system32\drivers\SusiSMBus.sys [2007-4-4 19968]
R3 SusiVCtrl;SusiVCtrl;c:\windows\system32\drivers\SusiVCtrl.sys [2007-4-4 11392]
R3 SusiWDT;SusiWDT;c:\windows\system32\drivers\SusiWDT.sys [2007-4-4 14464]
R3 tsharcu;USB HID Touch Screen Controller;c:\windows\system32\drivers\tsharcu.sys [2011-2-18 22144]
R3 tsufiltr;Touch Screen Filter;c:\windows\system32\drivers\tsufiltr.sys [2011-2-18 8320]
R3 VerusGPIO;VerusGPIO;c:\windows\system32\drivers\VerusGPIO.sys [2007-4-4 8448]
R3 VNUWL5B;VIA Networking Technologies USB Wireless LAN Adapter Driver Service;c:\windows\system32\drivers\VNUWL5B.SYS [2011-2-18 144896]
S2 lvjckx;Microsoft Task;c:\windows\system32\svchost.exe -k netsvcs [2011-2-18 14336]
S3 AtmElan;ATM Emulated LAN;c:\windows\system32\drivers\atmlane.sys [2011-2-18 55808]
S3 ATMEPVCM;Microsoft Ethernet PVC;c:\windows\system32\drivers\atmepvc.sys [2011-2-18 31360]
S3 ATMEPVCP;Microsoft Ethernet PVC - RFC2684;c:\windows\system32\drivers\atmepvc.sys [2011-2-18 31360]
S3 AtmLane;ATM LAN Emulation;c:\windows\system32\drivers\atmlane.sys [2011-2-18 55808]
S3 BTHprint;Microsoft Bluetooth Printer Class;c:\windows\system32\drivers\BTHPRINT.SYS [2011-2-18 36480]
S3 CYUSB;Cypress Generic USB Driver;c:\windows\system32\drivers\CYUSB.sys [2011-2-18 37888]
S3 EZLOADER1;%EZLOADER_Description%;c:\windows\system32\drivers\ezloader.sys [2011-2-18 14976]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2011-8-8 41272]
S3 MSFSIO;Microsoft Streaming File System I/O;c:\windows\system32\drivers\MSFSIO.sys [2011-2-18 6016]
S3 MSRIFFWV;Microsoft Streaming RIFF Wave File Parser;c:\windows\system32\drivers\MSRIFFWV.sys [2011-2-18 12416]
S3 SIUSBXP;SIUSBXP;c:\windows\system32\drivers\SiUSBXp.sys [2011-2-18 14848]
S3 TDASYNC;TDASYNC;c:\windows\system32\drivers\tdasync.sys [2011-2-18 13192]
S3 TDIPX;TDIPX;c:\windows\system32\drivers\tdipx.sys [2011-2-18 21896]
S3 TDSPX;TDSPX;c:\windows\system32\drivers\tdspx.sys [2011-2-18 19464]
S3 Tssdis;Terminal Services Session Directory;c:\windows\system32\tssdis.exe --> c:\windows\system32\tssdis.exe [?]
=============== Created Last 30 ================
2011-08-09 16:23:33 -------- d-----w- c:\documents and settings\verususer\application data\Malwarebytes
2011-08-08 18:48:00 -------- d-----w- c:\documents and settings\verususer\local settings\application data\Mozilla
2011-08-08 18:42:40 -------- d-----w- c:\documents and settings\verususer\local settings\application data\Apple Computer
2011-08-08 16:47:03 -------- d-----w- c:\documents and settings\all users\application data\MFAData
2011-08-08 16:41:18 -------- d-----w- c:\program files\VideoLAN
2011-08-08 16:38:17 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-08-08 16:38:16 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2011-08-08 16:38:13 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-08-08 16:38:13 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-08-08 16:36:16 26600 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2011-08-08 16:36:16 107368 ----a-w- c:\windows\system32\GEARAspi.dll
2011-08-08 16:35:33 -------- d-----w- c:\program files\iPod
2011-08-08 16:35:31 -------- d-----w- c:\program files\iTunes
2011-08-08 16:35:31 -------- d-----w- c:\documents and settings\all users\application data\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
2011-08-08 16:35:07 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin7.dll
2011-08-08 16:35:07 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin6.dll
2011-08-08 16:35:07 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin5.dll
2011-08-08 16:35:07 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin4.dll
2011-08-08 16:35:07 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin3.dll
2011-08-08 16:35:07 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin2.dll
2011-08-08 16:35:07 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin.dll
2011-08-08 16:34:02 -------- d-----w- c:\program files\Bonjour
2011-08-08 16:32:42 -------- d-----w- c:\program files\Auslogics
2011-07-16 19:30:29 -------- d-sh--w- c:\documents and settings\verususer\IECompatCache
2011-07-16 19:29:32 -------- d-sh--w- c:\documents and settings\verususer\PrivacIE
==================== Find3M ====================
2011-08-08 16:37:09 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-08-08 16:37:09 411368 ----a-w- c:\windows\system32\deploytk.dll
2011-07-20 18:05:52 2188 ----a-w- C:\SavedData.bin
2004-08-31 16:04:02 123904 ----a-w- c:\program files\common files\DUAgent.exe
============= FINISH: 13:20:55.28 ===============

Here is the GMER Log

GMER - http://www.gmer.net
Rootkit scan 2011-08-09 13:10:03
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP1T0L0-5 ST9250315AS rev.0001SDM1
Running: xpks1cdg.exe; Driver: C:\DOCUME~1\VERUSU~1\LOCALS~1\Temp\fgryrkoc.sys

---- User code sections - GMER 1.0.15 ----

.text C:\WINDOWS\System32\svchost.exe[1580] ntdll.dll!NtQueryInformationProcess 7C90D7FE 5 Bytes JMP 025BADCD
.text C:\WINDOWS\System32\svchost.exe[1580] NETAPI32.dll!NetpwPathCanonicalize 5B86A3B1 5 Bytes JMP 025BAD64
.text C:\WINDOWS\system32\svchost.exe[1696] ntdll.dll!NtQueryInformationProcess 7C90D7FE 5 Bytes JMP 0086ADCD

---- Services - GMER 1.0.15 ----

Service C:\WINDOWS\system32\svchost.exe (*** hidden *** ) [AUTO] lvjckx <-- ROOTKIT !!!

---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\CurrentControlSet\Services\BTHPORT\Parameters\Keys\00078043cb37
Reg HKLM\SYSTEM\CurrentControlSet\Services\BTHPORT\Parameters\Keys\00078043cb37@000666070ab0 0x60 0x5E 0xCF 0x0E ...
Reg HKLM\SYSTEM\CurrentControlSet\Services\BTHPORT\Parameters\Keys\00078091a11c
Reg HKLM\SYSTEM\CurrentControlSet\Services\lvjckx@DisplayName Microsoft Task
Reg HKLM\SYSTEM\CurrentControlSet\Services\lvjckx@Type 32
Reg HKLM\SYSTEM\CurrentControlSet\Services\lvjckx@Start 2
Reg HKLM\SYSTEM\CurrentControlSet\Services\lvjckx@ErrorControl 0
Reg HKLM\SYSTEM\CurrentControlSet\Services\lvjckx@ImagePath %SystemRoot%\system32\svchost.exe -k netsvcs
Reg HKLM\SYSTEM\CurrentControlSet\Services\lvjckx@ObjectName LocalSystem
Reg HKLM\SYSTEM\CurrentControlSet\Services\lvjckx@Description Transports electronic mail across the network
Reg HKLM\SYSTEM\CurrentControlSet\Services\lvjckx\Parameters
Reg HKLM\SYSTEM\CurrentControlSet\Services\lvjckx\Parameters@ServiceDll C:\WINDOWS\system32\wleikil.dll
Reg HKLM\SYSTEM\ControlSet002\Services\BTHPORT\Parameters\Keys\00078043cb37 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet002\Services\BTHPORT\Parameters\Keys\00078043cb37@000666070ab0 0x60 0x5E 0xCF 0x0E ...
Reg HKLM\SYSTEM\ControlSet002\Services\BTHPORT\Parameters\Keys\00078091a11c (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet002\Services\lvjckx@DisplayName Microsoft Task
Reg HKLM\SYSTEM\ControlSet002\Services\lvjckx@Type 32
Reg HKLM\SYSTEM\ControlSet002\Services\lvjckx@Start 2
Reg HKLM\SYSTEM\ControlSet002\Services\lvjckx@ErrorControl 0
Reg HKLM\SYSTEM\ControlSet002\Services\lvjckx@ImagePath %SystemRoot%\system32\svchost.exe -k netsvcs
Reg HKLM\SYSTEM\ControlSet002\Services\lvjckx@ObjectName LocalSystem
Reg HKLM\SYSTEM\ControlSet002\Services\lvjckx@Description Transports electronic mail across the network
Reg HKLM\SYSTEM\ControlSet002\Services\lvjckx\Parameters (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet002\Services\lvjckx\Parameters@ServiceDll C:\WINDOWS\system32\wleikil.dll

---- EOF - GMER 1.0.15 ----

Also I checked the hosts file- Clean

I tried to run the ESET scan just now: Server not found.

I am off from work, but I am researching what the virus is. The virus had infected our server [where we hold fixes we use for installations if they show up regularly- along with back up customer data]. I know it infected the server, because it started stopping in the middle of a data copy. Not only this but the other windows xp installation [Fresh Dell XP SP2 installation] also started to have same issues: No access to Microsoft, or any antivirus servers.


The virus is imbedded in Svchost process as seen from the GMER scan I ran on the machine. I ran GMER on the other machine, and it had a different name- but it has the same symptoms.

Assuming it is the same virus, here is what it is doing:
Block antivirus and microsoft servers
spread to other [non updated] XP machines. My bosses cleaning machine is untampered along with the xp machine at the front. No virus symptoms seen on the Windows 7 cleaner, also.

I'm looking through trying to find more information. It seems that people started having these issues around 2008 primarily.

Hmm. Think it could be the Conficker worm? [I just googled "Svchost worm no antivirus windows] I got a Microsoft writing about this virus- I googled around for it some more, and it seems that this is what is going on.


Speaking of which- Bleeping Computers has a removal process... :D


[I have spent 5 hours now trying to figure out what is going on... I think I got it.. Just- what do you think?]

5 hours is too much time to fix one virus computer... ridiculous...

Attached Files

Edited by Grenading Badger, 09 August 2011 - 07:29 PM.

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#2 Elise


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Posted 15 August 2011 - 12:38 PM

Hello ,
And :welcome: to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.

I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
If you have already posted a log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log (don't forget attach.txt)

Thanks and again sorry for the delay.

regards, Elise

"Now faith is the substance of things hoped for, the evidence of things not seen."


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#3 Grenading Badger

Grenading Badger
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Posted 15 August 2011 - 12:55 PM

We have figured out what virus it is: conficker. Somehow it got onto a windows 7 machine, but we managed to kill it using the confixker removal guide. Thanks for the response, I believe we killed it off.

#4 Elise


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Posted 15 August 2011 - 01:02 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

regards, Elise

"Now faith is the substance of things hoped for, the evidence of things not seen."


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