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CI.dll HELPPP!!!


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#1 amber.fire

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Posted 09 August 2011 - 04:31 AM

I have windows 7 64-bit laptop. Whenever I start it, it takes me to the Windows Boot Manager page. There, it says something like CI.dll missing or corrupt i think. and it said for me to insert window installation Cd n restore the system. it also said Status: 0xc000428. It wouldnt even start in safe mode It also said windows cannot verify the digital signature for this file. so then i restarted my computer n kept hitting F8 (from previous knowledge). then i started choosing the disable verifying signature option. And it booted up fine. But whenever i shut it down, it wont boot up again unless I disable driver signing from the F8 menu options. Plz Helpppp :(

Edited by Orange Blossom, 09 August 2011 - 11:23 AM.
Moving to Windows 7 forum. Doesn't look like malware at this point. ~ OB


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#2 Romeo29

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Posted 09 August 2011 - 05:22 PM

Good that you are able to boot by disabling signature verification. Do this next :

- Download Kaspersky TDSSKIller from http://support.kaspersky.com/faq/?qid=208283363
- Run it
- When asked reboot.

Tell us what happens.

Edited by Romeo29, 09 August 2011 - 05:23 PM.


#3 amber.fire

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Posted 09 August 2011 - 08:17 PM

thanks alot Romeo29 for the reply, ill do it when i get back home from work :)

#4 amber.fire

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Posted 10 August 2011 - 12:41 AM

hey thank u so muchhh :) it doesnt do the thing anymore :) so is that it now?

#5 Romeo29

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Posted 10 August 2011 - 08:01 AM

Yes. But it means that you had a rootkit installed. I would suggest -

- again use TDSSKiller to check if anything remains.
- install a better antivirus like avast! or ESET.
- install Malwarebytes' Anti-Malware and regularly (weekly) scan your system with it.
- keep Windows up-to-date by turning on Windows update.

http://www.avast.com/
http://www.eset.com/
http://www.malwarebytes.org/

#6 amber.fire

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Posted 10 August 2011 - 06:01 PM

Alright :) Thanks a ton Romeo29




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