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Code 39 == OS is Windows 7


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#1 GamerGal

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Posted 08 August 2011 - 10:56 PM

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

I installed Photoimpressions 5. Put dif disc in when done. It loaded, no problem. I turn off, leave for a few hours, come back, turn on, and no DvD Rom. That is the error message I get. I tried googling it but the instructions vary site to site. So I am going to my trusted source!

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#2 GamerGal

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Posted 09 August 2011 - 07:01 PM

No luck huh? Hmmm, maybe I'll try one of the suggestions from Google.

#3 buddy215

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Posted 09 August 2011 - 08:06 PM

That seems to be an older program that I cannot confirm will work on Win 7.
It is a free program that is available on what I would consider some risky sites to
download from.
“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#4 GamerGal

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Posted 10 August 2011 - 06:32 AM

The Photo impression works fine. But the DvD rom drive doesn't. And I get the Code 39.
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

#5 buddy215

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Posted 10 August 2011 - 06:55 AM

It could be drivers, corrupt files or malware.
Since this occurred at the same time as installing the program, I would suspect
file corruption or malware.
Start with scanning your computer with Super Antispyware free and the online
scanner in the link below.

SUPERAntiSpyware.com - AntiAdware, AntiSpyware, AntiMalware!
Instructions for using SAS: SAS INSTRUCTIONS

Free ESET Online Antivirus Scanner

Instructions for using ESET
  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
Windows 7 includes a disk checking tool called CHKDSK which is similar to the "scandisk" tool from older versions of Windows. This application scans your
hard drives for errors such as lost sectors, bad sectors and corruption.
How to use CHKDSK (Check Disk) - Windows 7
“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#6 GamerGal

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Posted 10 August 2011 - 10:36 AM

C:\Program Files (x86)\Search Toolbar\SearchToolbar.dll Win32/Toolbar.Zugo application cleaned by deleting (after the next restart) - quarantined
C:\Users\Valueed Customer\AppData\Local\Temp\NODAA09.tmp Win32/Toolbar.Zugo application cleaned by deleting (after the next restart) - quarantined
F:\Music bleep\walk in the rain MTV.mp3 a variant of WMA/TrojanDownloader.GetCodec.gen trojan cleaned - quarantined
F:\Music bleep\kid rock and bleep\battle hymn extended version.mp3 a variant of WMA/TrojanDownloader.GetCodec.gen trojan cleaned - quarantined

#7 GamerGal

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Posted 10 August 2011 - 12:00 PM

Ok, went through the list it found, didn't recognize most of em. But what doesn't surprise me is my older bro appears to be getting on my PC when I'm not home...

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 08/10/2011 at 12:58 PM

Application Version : 5.0.1108

Core Rules Database Version : 7541
Trace Rules Database Version: 5353

Scan type : Complete Scan
Total Scan Time : 01:07:50

Operating System Information
Windows 7 Home Premium 64-bit, Service Pack 1 (Build 6.01.7601)
UAC On - Limited User

Memory items scanned : 539
Memory threats detected : 0
Registry items scanned : 72739
Registry threats detected : 0
File items scanned : 75668
File threats detected : 41

Adware.Tracking Cookie
a.ads2.msads.net [ C:\USERS\VALUEED CUSTOMER\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KBUACELT ]
ad.insightexpressai.com [ C:\USERS\VALUEED CUSTOMER\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KBUACELT ]
ads2.msads.net [ C:\USERS\VALUEED CUSTOMER\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KBUACELT ]
b.ads2.msads.net [ C:\USERS\VALUEED CUSTOMER\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KBUACELT ]
bbca.channelfinder.net [ C:\USERS\VALUEED CUSTOMER\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KBUACELT ]
cdn2.themis-media.com [ C:\USERS\VALUEED CUSTOMER\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KBUACELT ]
cloud.video.unrulymedia.com [ C:\USERS\VALUEED CUSTOMER\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KBUACELT ]
cloudfront.mediamatters.org [ C:\USERS\VALUEED CUSTOMER\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KBUACELT ]
content.oddcast.com [ C:\USERS\VALUEED CUSTOMER\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KBUACELT ]
content.yieldmanager.edgesuite.net [ C:\USERS\VALUEED CUSTOMER\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KBUACELT ]
convoad.technoratimedia.net [ C:\USERS\VALUEED CUSTOMER\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KBUACELT ]
files.youporn.com [ C:\USERS\VALUEED CUSTOMER\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KBUACELT ]
i.adultswim.com [ C:\USERS\VALUEED CUSTOMER\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KBUACELT ]
ia.media-imdb.com [ C:\USERS\VALUEED CUSTOMER\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KBUACELT ]
media.crooksandliars.com [ C:\USERS\VALUEED CUSTOMER\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KBUACELT ]
media.ign.com [ C:\USERS\VALUEED CUSTOMER\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KBUACELT ]
media.movieweb.com [ C:\USERS\VALUEED CUSTOMER\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KBUACELT ]
media.mtvnservices.com [ C:\USERS\VALUEED CUSTOMER\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KBUACELT ]
media.noob.us [ C:\USERS\VALUEED CUSTOMER\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KBUACELT ]
media.rockstargames.com [ C:\USERS\VALUEED CUSTOMER\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KBUACELT ]
media.scanscout.com [ C:\USERS\VALUEED CUSTOMER\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KBUACELT ]
media.socialvibe.com [ C:\USERS\VALUEED CUSTOMER\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KBUACELT ]
media.theonion.com [ C:\USERS\VALUEED CUSTOMER\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KBUACELT ]
media.wcnc.com [ C:\USERS\VALUEED CUSTOMER\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KBUACELT ]
media.wfaa.com [ C:\USERS\VALUEED CUSTOMER\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KBUACELT ]
media1.break.com [ C:\USERS\VALUEED CUSTOMER\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KBUACELT ]
media10.washingtonpost.com [ C:\USERS\VALUEED CUSTOMER\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KBUACELT ]
media2.firstshowing.net [ C:\USERS\VALUEED CUSTOMER\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KBUACELT ]
msnbcmedia.msn.com [ C:\USERS\VALUEED CUSTOMER\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KBUACELT ]
pornotube.com [ C:\USERS\VALUEED CUSTOMER\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KBUACELT ]
s0.2mdn.net [ C:\USERS\VALUEED CUSTOMER\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KBUACELT ]
secure-us.imrworldwide.com [ C:\USERS\VALUEED CUSTOMER\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KBUACELT ]
serving-sys.com [ C:\USERS\VALUEED CUSTOMER\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KBUACELT ]
sexier.com [ C:\USERS\VALUEED CUSTOMER\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KBUACELT ]
spe.atdmt.com [ C:\USERS\VALUEED CUSTOMER\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KBUACELT ]
stat.easydate.biz [ C:\USERS\VALUEED CUSTOMER\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KBUACELT ]
static.xxxmatch.com [ C:\USERS\VALUEED CUSTOMER\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KBUACELT ]
www.adultvoyeur.com.au [ C:\USERS\VALUEED CUSTOMER\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KBUACELT ]
www.birdyporn.com [ C:\USERS\VALUEED CUSTOMER\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KBUACELT ]
www.naiadsystems.com [ C:\USERS\VALUEED CUSTOMER\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KBUACELT ]
www.pornotube.com [ C:\USERS\VALUEED CUSTOMER\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\KBUACELT ]

#8 buddy215

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Posted 10 August 2011 - 12:25 PM

What about chkdsk?

Some nasty malware found by Eset.
Needs a further look to see if other malware is there such as a root kit.
I am asking a mod to move this to Am I infected...........
“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#9 Orange Blossom

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Posted 10 August 2011 - 12:31 PM

Which I have done. Topic link stays the same. :)
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#10 GamerGal

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Posted 10 August 2011 - 12:44 PM

??? I just wanna figure out why my DvD Rom disappeared... Is it really that bad that none of my anti virus or spybot caught it? And how did it mess up the whole not showing my DvD Rom existing?

#11 Orange Blossom

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Posted 10 August 2011 - 12:59 PM

I am aware that's what you want, the cause however is not straight forward. Something happened between the time you installed that program and the time you went back to the computer.

Given that you are seeing stuff that you didn't put on there AND the nature of some of the sites that some of that stuff came from, your problems could be caused by malware. That is something that needs to be ruled out as a cause of your missing DVD drive.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#12 Allan

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Posted 10 August 2011 - 02:17 PM

Here are some things to try:

1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. Delete Upper & Lower Filters http://support.microsoft.com/kb/982116
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.

#13 GamerGal

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Posted 11 August 2011 - 07:11 AM

Option number 1 Failed.

I tried 3, and IT WORKED! THANK YOU! I'm guessing posting pic of my bewbs would violate terms and conditions so I can only say THANK YOU! And send the most positive energies towards those who helped me!

#14 Allan

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Posted 11 August 2011 - 07:54 AM

Glad to hear you're all sorted out now. The thank you is fine, though the photo did sound intriguing :)




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