Posted 08 August 2011 - 07:54 PM
Windows, XP Professional 2002
Service Pack 2
AMD 706 MHz, 1.25 GB of RAM
Hi, after recently (finally) updating my XP pro from service pack 2 to service pack 3, things went bad... firefox suddenly wouldnt open at all, and Internet Explorer (8) would start to open, but then it's window would close all by itself a few seconds later. I ran Maleware Bytes and Microsoft Security Essentials in both regular and safe modes,(both programs were able to download updates, so the internet connection was there to some extent) and everything came up clean. after a few days, i gave in and did a system restore to a few weeks previous time (before i tried to upgrade to service pack 3). However, still no IE or Firefox. I then realized that i was able to use an old "AOL Explorer" browser, and used that to download Google Chrome. I then used Google Chrome to download a new version of Internet Explorer (8), and now i seem to have a working Internet Explorer again. (Firefox still doesnt work, but havent tried to re-download it yet)
My main concern now is that Microsoft Security Essentials wont complete a "Full Scan." (Malware Bytes will complete and finds nothing wrong). I even downloaded/installed a fresh version of Microsoft Security Essentials and it does the same thing... quick scan finishes and finds nothing, yet a full scan run for a few hours and then has an error message " cannot scan computer because service is not running. restart service manually or restart computer blah blah blah..."
Thanks for any help.