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Computer constantly reboots.... sometimes gets to windows (but only w/ XP CD in drive)


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#1 joey v

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Posted 08 August 2011 - 04:27 PM

I've had an issue with my computer for a while now...

When I turn the comp on w/o the Win XP setup CD in the drive, it says "missing boot disk"
When I turn the comp on w/ the Win XP setup CD in the drive, sometimes it works (1/5 tries). Otherwise it gets to the windows loading bar which takes a LONG time then ends up rebooting.

I've also found I have better success when I unplug the cable and let the motherboard power-off (as opposed to just using the power button on the front of the computer)... which leads me to believe it may be a hardware issue.

In any case, I'm not sure where to start troubleshooting this, and I've just dealt with the annoyance... The operating system works fine when I can get to it. Any suggestions?

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#2 weatherman13

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Posted 08 August 2011 - 04:36 PM

Hello and Welcome to Bleeping Computer,
Have you tried to boot into safe mode? To boot in safe mode press F8 reapetivly during start up. Then highlight Safe Mode with Networking and press enter.

Thanks

#3 Allan

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Posted 08 August 2011 - 04:46 PM

I suggest you start by checking the hd (boot to the recovery console and run chkdsk /r) and then the cables to the hd.

#4 joey v

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Posted 08 August 2011 - 07:55 PM

Hello and Welcome to Bleeping Computer,
Have you tried to boot into safe mode? To boot in safe mode press F8 reapetivly during start up. Then highlight Safe Mode with Networking and press enter.

Thanks


Thanks for the welcome. It booted into safe mode w/o a problem (side note: for me, F8 boots to a "boot menu" where you choose which device to boot from. Not sure how to boot to safe mode other than interrupting a normal boot).

edit: apparently f8 after the device boot menu will bring you to the safe mode menu, but now (after the step below) safe mode yields the same BSoD.

I suggest you start by checking the hd (boot to the recovery console and run chkdsk /r) and then the cables to the hd.


cables are secure. I did the chkdsk /r command and it said it "repaired one or more errors." However, now the windows XP loading bar gets interrupted with a BSoD no matter what.

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edit: same stop reference every time.

Here are my results -

normal: BSoD
safe w/ networking: BSoD
safe w/o networking: get a cursor, and a popup box that says "cannot run in safe mode, restarting" but it just freezes when I click ok.

Edited by joey v, 08 August 2011 - 08:10 PM.


#5 weatherman13

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Posted 08 August 2011 - 08:08 PM

Can I have the brand and model number of the PC please.

#6 joey v

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Posted 08 August 2011 - 08:19 PM

Can I have the brand and model number of the PC please.


It's one that I had put together...

processor: AMD AthlonT64 X2 6000+ Dual-Core
motherboard: ASUS M2N-SLI
videocard: ATI Radeon?

#7 Allan

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Posted 09 August 2011 - 06:43 AM

Okay, let's try a repair installation:

Boot to the XP CD and choose the SECOND repair option, allowing XP to install on top of itself. After completion you'll need to go to Windows Update and download & install all updates (except for hardware & driver related updates, which should never be downloaded from Windows Update - only from the OEM websites). Here is a clear tutorial on how to perform a repair install: http://www.geekstogo.com/forum/topic/138-how-to-repair-windows-xp/


BTW - some common causes of that error message include low disk space, bad or conflicting drivers, etc. But the fact that you were getting the "boot device" error would seem to indicate a hardware problem relating to the hd. Unfortunately, home built systems are a little more difficult to troubleshoot - just too many unknowns (I'm sure you did a good job putting it together - just saying.... )

Edited by Allan, 09 August 2011 - 06:44 AM.


#8 joey v

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Posted 09 August 2011 - 07:08 PM

Okay, let's try a repair installation:

Boot to the XP CD and choose the SECOND repair option, allowing XP to install on top of itself. After completion you'll need to go to Windows Update and download & install all updates (except for hardware & driver related updates, which should never be downloaded from Windows Update - only from the OEM websites). Here is a clear tutorial on how to perform a repair install: http://www.geekstogo.com/forum/topic/138-how-to-repair-windows-xp/


BTW - some common causes of that error message include low disk space, bad or conflicting drivers, etc. But the fact that you were getting the "boot device" error would seem to indicate a hardware problem relating to the hd. Unfortunately, home built systems are a little more difficult to troubleshoot - just too many unknowns (I'm sure you did a good job putting it together - just saying.... )


tried it... same results.

also disconnected all USB devices and unhooked all non-OS HDDs

time to reformat and start from scratch?




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