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INTERNET CONNECTION FAILS


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10 replies to this topic

#1 amancio

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Posted 08 August 2011 - 06:29 AM

Hello!

I`ve been having problems with my internet connection for the last week or so; everything seems to be working correctly when the connection fails; I've phoned my internet provider (ONO, Spain) and a technician has told me that the modem is ok, and that I might have a trojan...
Whenever this happens i have to restart my pc and the internet works again.


I would appreciate your help.

Thank you very much.

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Edited by amancio, 08 August 2011 - 06:35 AM.


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#2 boopme

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Posted 08 August 2011 - 09:44 AM

Hello and welcome..
For the connection try these...

Please click Start > Run, type inetcpl.cpl in the runbox and press enter.
Click the Connections tab and click the LAN settings option.
Verify if "Use a proxy..." is checked, if so, UNcheck it and click OK/OK to exit.
Now check if the internet is working again.


OR
Go to Start ... Run and type in cmd
A dos Window will appear.
Type in the dos window: netsh winsock reset
Click on the enter key.

Reboot your system to complete the process.



Reboot into Safe Mode with Networking
How to enter safe mode(XP/Vista)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode with Networking using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.


>>>> Download this file and doubleclick on it to run it. Allow the information to be merged with the registry.

RKill....

Download and Run RKill
  • Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

    Link 1
    Link 2
    Link 3
    Link 4

  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply

Do not reboot your computer after running rkill as the malware programs will start again. Or if rebooting is required run it again.


If you continue having problems running rkill.com, you can download iExplore.exe or eXplorer.exe, which are renamed copies of rkill.com, and try them instead.



Next run Superantisypware (SAS):

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.


Now reboot to Normal and run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware


Please ask any needed questions,post logs and Let us know how the PC is running now.

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 amancio

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Posted 10 August 2011 - 04:55 PM

While I was waiting for help I've run MBAM, ESET online and PANDA ACTIVE SCAN, but they didn't find anything; I have also run LOARIS TROJAN REMOVER, which has detected a couple of trojans, but I don't know what to do with them, in case they are false positives...




Loaris Trojan Remover v.1.2.3.9
Report file date: 08/08/2011 15:46:53

Scanning for 439858 virus strains and unwanted programs.

Licensed: UNREGISTERED
Windows version: Windows 7 Home Premium (version 6.1)
Username: Luis
Computer name: LUIS-PC

Starting the file scan:

Startup collected
BHO plugins collected
Service collected
ActiveX collected
Files collected
Scanning process...
----- C:\Windows\NIRCMD.exe ---- General
Tool-NirCmd
ProdVer: 2.35
FileVer: 2.35
Name : NirCmd
Company: NirSoft
NAC: 2E0CDB653115F1899985071CA6985F40:13
MD5: 753BC16326FEE4A421ACB636CCD602F4:60416
EP: 6A 70 68 60 C3 40 00 E8 E4 01 00 00 33 DB 53 8B 3D 84 C0 40 00 FF D7 66 81 38 4D 5A 75 1F 8B 48 3C 03 C8 81 39 50 45 00 00 75 12 0F B7 41 18 3D 0B 01 00 00 74 1F 3D 0B 02 00 00 74 05 89 5D E4 EB
SEC:
.text:60000020:4F5663A671E6C065FF0A8235F5A4FAAB:44 544
.rdata:40000040:59471A6C27064D78394A4935DE292175:1 1776
.data:C0000040:2697C35A82718A15A6DE26C896E6794D:51 2
.rsrc:40000040:C0470A365CA6FEACFDAEFB9182883B7F:25 60


----- C:\Windows\PEV.exe ---- General
W32/Heuristic-210!Eldorado!L
MD5: F042EE4C8D66248D9B86DCF52ABAE416:256000
EP: B8 AC FF 4C 00 50 64 FF 35 00 00 00 00 64 89 25 00 00 00 00 33 C0 89 08 50 45 43 6F 6D 70 61 63 74 32 00 B6 F5 C7 E1 4A 36 CF AC B5 03 A5 D6 4A 9F FA 26 B5 78 13 B7 04 33 F3 9F 73 8C CB C3 8B BA
SEC:
.text:E0000020:EEC23817B3E616F26163BA656B5C6981:24 9856
.rsrc:E0000020:8F6BAA67A4294C265ACD5DEF956D3861:46 08
.reloc:C0000040:8C5E7F466523835C1A00483C1090E001:5 12


Scan completed!

Scan result: 2 detected items
Scan completed in: Scan completed in 18 minute(s) 34 sec.
Files were scanned: 12433

#4 amancio

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Posted 10 August 2011 - 05:09 PM

LOGS:


Results of screen317's Security Check version 0.99.7
Windows 7 (UAC is enabled)
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Avira UnErase Personal
ESET Online Scanner v3
Panda Cloud Antivirus
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Ad-Aware
Malwarebytes' Anti-Malware
TuneUp Utilities
TuneUp Utilities Language Pack (es-ES)
Java™ 6 Update 26
Out of date Java installed!
Adobe Flash Player 10.3.181.26
Adobe Reader X (10.1.0) - Español
````````````````````````````````
Process Check:
objlist.exe by Laurent

Windows Defender MSMpEng.exe
Ad-Aware AAWService.exe is disabled!
Ad-Aware AAWTray.exe is disabled!
Microsoft Security Essentials msseces.exe
Panda Security Panda Cloud Antivirus PSANHost.exe
Panda Security Panda Cloud Antivirus PSUNMain.exe
Microsoft Security Client Antimalware MsMpEng.exe
``````````End of Log````````````


This log file is located at C:\rkill.log.
Please post this only if requested to by the person helping you.
Otherwise you can close this log when you wish.

Rkill was run on 10/08/2011 at 23:59:27.
Operating System: Windows 7 Home Premium


Processes terminated by Rkill or while it was running:

C:\Users\Luis\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Windows\SysWOW64\rundll32.exe


Rkill completed on 10/08/2011 at 23:59:33.




Windows 6.1.7601 Service Pack 1
Internet Explorer 9.0.8112.16421

07/08/2011 13:06:49
mbam-log-2011-08-07 (13-06-49).txt

Tipos de Análisis: Análisis Completo (C:\|D:\|)
Objetos examinados: 358773
Tiempo transcurrido: 1 hora(s), 3 minuto(s), 38 segundo(s)

Procesos en Memoria Infectados: 0
Módulos de Memoria Infectados: 0
Claves del Registro Infectadas: 0
Valores del Registro Infectados: 0
Elementos de Datos del Registro Infectados: 0
Carpetas Infectadas: 0
Archivos Infectados: 0

Procesos en Memoria Infectados:
(No se han detectado elementos maliciosos)

Módulos de Memoria Infectados:
(No se han detectado elementos maliciosos)

Claves del Registro Infectadas:
(No se han detectado elementos maliciosos)

Valores del Registro Infectados:
(No se han detectado elementos maliciosos)

Elementos de Datos del Registro Infectados:
(No se han detectado elementos maliciosos)

Carpetas Infectadas:
(No se han detectado elementos maliciosos)

Archivos Infectados:
(No se han detectado elementos maliciosos)


PD I haven't had a problem with the connection since I phoned the company... (?)

#5 amancio

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Posted 10 August 2011 - 06:22 PM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 08/11/2011 at 01:20 AM

Application Version : 5.0.1116

Core Rules Database Version : 7545
Trace Rules Database Version: 5357

Scan type : Complete Scan
Total Scan Time : 00:59:05

Operating System Information
Windows 7 Home Premium 64-bit, Service Pack 1 (Build 6.01.7601)
UAC On - Limited User

Memory items scanned : 483
Memory threats detected : 0
Registry items scanned : 70286
Registry threats detected : 0
File items scanned : 190956
File threats detected : 86

Adware.Tracking Cookie
.doubleclick.net [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
forexyard.advertserve.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.nasdaq.122.2o7.net [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.atdmt.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.atdmt.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
ad.yieldmanager.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.doubleclick.net [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.imrworldwide.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.imrworldwide.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.weborama.fr [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.revsci.net [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.simyo.solution.weborama.fr [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.simyo.solution.weborama.fr [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.simyo.solution.weborama.fr [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.simyo.solution.weborama.fr [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.jazztelespaa.solution.weborama.fr [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.jazztelespaa.solution.weborama.fr [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.jazztelespaa.solution.weborama.fr [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.jazztelespaa.solution.weborama.fr [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.prisacom.112.2o7.net [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.adbrite.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.adbrite.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.adbrite.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.adbrite.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.adbrite.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.yieldmanager.net [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.smartadserver.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.smartadserver.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.revsci.net [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.revsci.net [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.revsci.net [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.revsci.net [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.adfarm1.adition.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
adfarm1.adition.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.zanox.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.apmebf.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.mediaplex.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.mediaplex.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.xiti.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.serving-sys.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.serving-sys.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.tribalfusion.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
track.adform.net [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.invitemedia.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.invitemedia.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.invitemedia.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.invitemedia.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.invitemedia.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.invitemedia.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.smartadserver.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.smartadserver.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
zbox.zanox.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
ad.zanox.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
track.adform.net [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.adform.net [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.serving-sys.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.serving-sys.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.adxpose.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.collective-media.net [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.collective-media.net [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.collective-media.net [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.collective-media.net [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.collective-media.net [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.collective-media.net [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.collective-media.net [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.collective-media.net [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.collective-media.net [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.collective-media.net [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.collective-media.net [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.qnsr.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
o1.qnsr.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
www.qsstats.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
www.qsstats.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.invitemedia.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
ad.yieldmanager.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.smartadserver.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.smartadserver.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.smartadserver.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.weborama.fr [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.t2o.solution.weborama.fr [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.content.yieldmanager.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.content.yieldmanager.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
ad.yieldmanager.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
ad.yieldmanager.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
ad.yieldmanager.com [ C:\USERS\LUIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.msnportal.112.2o7.net [ C:\USERS\LUIS\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\GYK897CN.DEFAULT\COOKIES.SQLITE ]

#6 boopme

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Posted 10 August 2011 - 07:40 PM

OK, thanks. now that we hace removed some things, lets looka at some others.
Did you run Combofix before or after the connection issue?

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
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#7 amancio

amancio
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  • Local time:06:52 AM

Posted 11 August 2011 - 03:21 AM

Hello again and thank you very much for your help!

Yes, I think that I had to use COMBOFIX a couple of months ago... but the problem with the internet connection started last week (and it went on for 3 days only, because I haven't had a problem in the las couple of days...)

What should I do about the infections found by LOARIS TROJAN REMOVER?


MiniToolBox by Farbar
Ran by Luis (administrator) on 11-08-2011 at 10:16:34
Windows 7 Home Premium Service Pack 1 (X64)

***************************************************************************

========================= Flush DNS: ===================================

Configuraci¢n IP de Windows

Se vaci¢ correctamente la cach‚ de resoluci¢n de DNS.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

127.0.0.1 localhost

========================= IP Configuration: ================================

# ----------------------------------
# Configuraci¢n de IPv4
# ----------------------------------
pushd interface ipv4

reset
set global


popd
# Fin de la configuraci¢n de IPv4



Configuraci¢n IP de Windows

Nombre de host. . . . . . . . . : Luis-PC
Sufijo DNS principal . . . . . :
Tipo de nodo. . . . . . . . . . : mixto
Enrutamiento IP habilitado. . . : no
Proxy WINS habilitado . . . . . : no

Adaptador de Ethernet Conexi¢n de  rea local:

Sufijo DNS espec¡fico para la conexi¢n. . :
Descripci¢n . . . . . . . . . . . . . . . : Broadcom NetXtreme Gigabit Ethernet
Direcci¢n f¡sica. . . . . . . . . . . . . : 90-FB-A6-E1-AA-9B
DHCP habilitado . . . . . . . . . . . . . : s¡
Configuraci¢n autom tica habilitada . . . : s¡
V¡nculo: direcci¢n IPv6 local. . . : fe80::551d:b9b9:116e:235e%10(Preferido)
Direcci¢n IPv4. . . . . . . . . . . . . . : 192.168.0.25(Preferido)
M scara de subred . . . . . . . . . . . . : 255.255.255.0
Concesi¢n obtenida. . . . . . . . . . . . : jueves, 11 de agosto de 2011 9:51:04
La concesi¢n expira . . . . . . . . . . . : jueves, 18 de agosto de 2011 9:51:03
Puerta de enlace predeterminada . . . . . : 192.168.0.1
Servidor DHCP . . . . . . . . . . . . . . : 192.168.0.1
IAID DHCPv6 . . . . . . . . . . . . . . . : 194050982
DUID de cliente DHCPv6. . . . . . . . . . : 00-01-00-01-13-A0-DC-C2-90-FB-A6-E1-AA-9B
Servidores DNS. . . . . . . . . . . . . . : 62.42.230.24
62.42.63.52
NetBIOS sobre TCP/IP. . . . . . . . . . . : habilitado

Adaptador de t£nel isatap.{1866C9CF-1275-48A8-9174-521C4B6F1B5B}:

Estado de los medios. . . . . . . . . . . : medios desconectados
Sufijo DNS espec¡fico para la conexi¢n. . :
Descripci¢n . . . . . . . . . . . . . . . : Adaptador ISATAP de Microsoft
Direcci¢n f¡sica. . . . . . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP habilitado . . . . . . . . . . . . . : no
Configuraci¢n autom tica habilitada . . . : s¡

Adaptador de t£nel Teredo Tunneling Pseudo-Interface:

Sufijo DNS espec¡fico para la conexi¢n. . :
Descripci¢n . . . . . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Direcci¢n f¡sica. . . . . . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP habilitado . . . . . . . . . . . . . : no
Configuraci¢n autom tica habilitada . . . : s¡
Direcci¢n IPv6 . . . . . . . . . . : 2001:0:5ef5:79fd:817:159b:3f57:ffe6(Preferido)
V¡nculo: direcci¢n IPv6 local. . . : fe80::817:159b:3f57:ffe6%11(Preferido)
Puerta de enlace predeterminada . . . . . : ::
NetBIOS sobre TCP/IP. . . . . . . . . . . : deshabilitado
Servidor: resolv.ono.com
Address: 62.42.230.24

Nombre: google.com
Addresses: 209.85.148.147
209.85.148.104
209.85.148.99
209.85.148.105
209.85.148.103
209.85.148.106


Haciendo ping a google.com [209.85.148.147] con 32 bytes de datos:
Respuesta desde 209.85.148.147: bytes=32 tiempo=58ms TTL=52
Respuesta desde 209.85.148.147: bytes=32 tiempo=45ms TTL=52

Estad¡sticas de ping para 209.85.148.147:
Paquetes: enviados = 2, recibidos = 2, perdidos = 0
(0% perdidos),
Tiempos aproximados de ida y vuelta en milisegundos:
M¡nimo = 45ms, M ximo = 58ms, Media = 51ms
Servidor: resolv.ono.com
Address: 62.42.230.24

Nombre: yahoo.com
Addresses: 69.147.125.65
72.30.2.43
98.137.149.56
209.191.122.70
67.195.160.76


Haciendo ping a yahoo.com [209.191.122.70] con 32 bytes de datos:
Respuesta desde 209.191.122.70: bytes=32 tiempo=188ms TTL=46
Respuesta desde 209.191.122.70: bytes=32 tiempo=174ms TTL=46

Estad¡sticas de ping para 209.191.122.70:
Paquetes: enviados = 2, recibidos = 2, perdidos = 0
(0% perdidos),
Tiempos aproximados de ida y vuelta en milisegundos:
M¡nimo = 174ms, M ximo = 188ms, Media = 181ms

Haciendo ping a 127.0.0.1 con 32 bytes de datos:
Respuesta desde 127.0.0.1: bytes=32 tiempo<1m TTL=128
Respuesta desde 127.0.0.1: bytes=32 tiempo<1m TTL=128

Estad¡sticas de ping para 127.0.0.1:
Paquetes: enviados = 2, recibidos = 2, perdidos = 0
(0% perdidos),
Tiempos aproximados de ida y vuelta en milisegundos:
M¡nimo = 0ms, M ximo = 0ms, Media = 0ms
===========================================================================
ILista de interfaces
10...90 fb a6 e1 aa 9b ......Broadcom NetXtreme Gigabit Ethernet
1...........................Software Loopback Interface 1
13...00 00 00 00 00 00 00 e0 Adaptador ISATAP de Microsoft
11...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Tabla de enrutamiento
===========================================================================
Rutas activas:
Destino de red M scara de red Puerta de enlace Interfaz M‚trica
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.25 20
127.0.0.0 255.0.0.0 En v¡nculo 127.0.0.1 306
127.0.0.1 255.255.255.255 En v¡nculo 127.0.0.1 306
127.255.255.255 255.255.255.255 En v¡nculo 127.0.0.1 306
192.168.0.0 255.255.255.0 En v¡nculo 192.168.0.25 276
192.168.0.25 255.255.255.255 En v¡nculo 192.168.0.25 276
192.168.0.255 255.255.255.255 En v¡nculo 192.168.0.25 276
224.0.0.0 240.0.0.0 En v¡nculo 127.0.0.1 306
224.0.0.0 240.0.0.0 En v¡nculo 192.168.0.25 276
255.255.255.255 255.255.255.255 En v¡nculo 127.0.0.1 306
255.255.255.255 255.255.255.255 En v¡nculo 192.168.0.25 276
===========================================================================
Rutas persistentes:
Ninguno

IPv6 Tabla de enrutamiento
===========================================================================
Rutas activas:
Cuando destino de red m‚trica Puerta de enlace
11 58 ::/0 En v¡nculo
1 306 ::1/128 En v¡nculo
11 58 2001::/32 En v¡nculo
11 306 2001:0:5ef5:79fd:817:159b:3f57:ffe6/128
En v¡nculo
10 276 fe80::/64 En v¡nculo
11 306 fe80::/64 En v¡nculo
11 306 fe80::817:159b:3f57:ffe6/128
En v¡nculo
10 276 fe80::551d:b9b9:116e:235e/128
En v¡nculo
1 306 ff00::/8 En v¡nculo
11 306 ff00::/8 En v¡nculo
10 276 ff00::/8 En v¡nculo
===========================================================================
Rutas persistentes:
Ninguno

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/08/2011 04:28:03 PM) (Source: pctsSvc.exe) (User: )
Description: El proceso del servicio no puede conectar con el controlador del servicio

Error: (08/08/2011 04:24:26 PM) (Source: Application Error) (User: )
Description: Windows no puede tener acceso al archivo C:\Windows\System32\winevt\Logs\Microsoft-Windows-Diagnosis-DPS3Operational.evtx por alguna de las siguientes razones:
Hay un problema con la conexión de red, con el disco donde se almacena este archivo o con los controladores
de almacenamiento instalados en este equipo; o bien no se encuentra el disco.
Windows cerró el programa PC Tools Security Service por este error.

Programa: PC Tools Security Service
Archivo: C:\Windows\System32\winevt\Logs\Microsoft-Windows-Diagnosis-DPS3Operational.evtx

El valor del error se muestra en la sección Datos adicionales.
Acción del usuario
1. Abra el archivo de nuevo.
Podría ser sólo un problema temporal que se corrige al ejecutar el programa de nuevo.
2.
Si todavía no se puede tener acceso al archivo y
- Está en la red,
el administrador de red debe comprobar que no exista ningún problema con la red y que es posible ponerse en contacto con el servidor.
- Está en un disco extraíble, como un disquete o un CD-ROM, compruebe que el disco esté insertado en el equipo.
3. Compruebe y repare el sistema de archivos ejecutando CHKDSK. Para ejecutar CHKDSK, haga clic en Inicio y después en Ejecutar; escriba CMD y después haga clic en Aceptar. En el símbolo del sistema, escriba CHKDSK /F y después presione Entrar.
4. Si el problema continúa, restaure el archivo a partir de una copia de seguridad.
5. Compruebe si se pueden abrir otros archivos en el mismo disco. Si no se pueden abrir, el disco podría estar dañado. Si se trata de un disco duro, póngase en contacto con el administrador o con el fabricante del hardware del equipo
para obtener ayuda adicional.

Datos adicionales
Valor del error:C000009C
Tipo de disco: 3

Error: (08/08/2011 04:24:26 PM) (Source: Application Error) (User: )
Description: Nombre de la aplicación con errores: pctsSvc.exe, versión: 7.0.0.147, marca de tiempo: 0x4ce59256
Nombre del módulo con errores: SEPS.dll, versión: 7.0.4.600, marca de tiempo: 0x4cd890ca
Código de excepción: 0xc0000006
Desplazamiento de errores: 0x00043b9b
Id. del proceso con errores: 0x4b0
Hora de inicio de la aplicación con errores: 0xpctsSvc.exe0
Ruta de acceso de la aplicación con errores: pctsSvc.exe1
Ruta de acceso del módulo con errores: pctsSvc.exe2
Id. del informe: pctsSvc.exe3

Error: (08/08/2011 03:59:12 PM) (Source: Application Error) (User: )
Description: Windows no puede tener acceso al archivo C:\Windows\System32\winevt\Logs\Microsoft-Windows-Diagnosis-DPS3Operational.evtx por alguna de las siguientes razones:
Hay un problema con la conexión de red, con el disco donde se almacena este archivo o con los controladores
de almacenamiento instalados en este equipo; o bien no se encuentra el disco.
Windows cerró el programa PC Tools Security Service por este error.

Programa: PC Tools Security Service
Archivo: C:\Windows\System32\winevt\Logs\Microsoft-Windows-Diagnosis-DPS3Operational.evtx

El valor del error se muestra en la sección Datos adicionales.
Acción del usuario
1. Abra el archivo de nuevo.
Podría ser sólo un problema temporal que se corrige al ejecutar el programa de nuevo.
2.
Si todavía no se puede tener acceso al archivo y
- Está en la red,
el administrador de red debe comprobar que no exista ningún problema con la red y que es posible ponerse en contacto con el servidor.
- Está en un disco extraíble, como un disquete o un CD-ROM, compruebe que el disco esté insertado en el equipo.
3. Compruebe y repare el sistema de archivos ejecutando CHKDSK. Para ejecutar CHKDSK, haga clic en Inicio y después en Ejecutar; escriba CMD y después haga clic en Aceptar. En el símbolo del sistema, escriba CHKDSK /F y después presione Entrar.
4. Si el problema continúa, restaure el archivo a partir de una copia de seguridad.
5. Compruebe si se pueden abrir otros archivos en el mismo disco. Si no se pueden abrir, el disco podría estar dañado. Si se trata de un disco duro, póngase en contacto con el administrador o con el fabricante del hardware del equipo
para obtener ayuda adicional.

Datos adicionales
Valor del error:C000009C
Tipo de disco: 3

Error: (08/08/2011 03:59:12 PM) (Source: Application Error) (User: )
Description: Nombre de la aplicación con errores: pctsSvc.exe, versión: 7.0.0.147, marca de tiempo: 0x4ce59256
Nombre del módulo con errores: SDAVgate.dll, versión: 7.0.4.600, marca de tiempo: 0x4cd88fb7
Código de excepción: 0xc0000006
Desplazamiento de errores: 0x000bf81a
Id. del proceso con errores: 0xe1c
Hora de inicio de la aplicación con errores: 0xpctsSvc.exe0
Ruta de acceso de la aplicación con errores: pctsSvc.exe1
Ruta de acceso del módulo con errores: pctsSvc.exe2
Id. del informe: pctsSvc.exe3

Error: (08/07/2011 00:02:39 PM) (Source: SideBySide) (User: )
Description: Error al generar el contexto de activación para "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1". Error en el archivo de manifiesto o directiva "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" en la línea C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
Una versión de componente requerida por la aplicación está en conflicto con la versión de otro componente activo.
Los componentes en conflicto son:.
Componente 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Componente 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (07/31/2011 11:44:56 AM) (Source: Application Hang) (User: )
Description: El programa Explorer.exe, versión 6.1.7601.17567, dejó de interactuar con Windows y se cerró. Para ver si hay más información disponible acerca del problema, compruebe el historial de problemas en el panel de control Centro de actividades.

Identificador de proceso: 12e4

Hora de inicio: 01cc4f6650855ab1

Hora de finalización: 5601

Ruta de acceso de la aplicación: C:\Windows\Explorer.exe

Identificador de informe: b5eadc25-bb59-11e0-a628-90fba6e1aa9b

Error: (07/31/2011 11:43:34 AM) (Source: Application Hang) (User: )
Description: El programa explorer.exe, versión 6.1.7601.17567, dejó de interactuar con Windows y se cerró. Para ver si hay más información disponible acerca del problema, compruebe el historial de problemas en el panel de control Centro de actividades.

Identificador de proceso: f70

Hora de inicio: 01cc4f66294c810b

Hora de finalización: 11294

Ruta de acceso de la aplicación: C:\Windows\explorer.exe

Identificador de informe: 82d05143-bb59-11e0-a628-90fba6e1aa9b

Error: (07/31/2011 11:42:28 AM) (Source: Application Hang) (User: )
Description: El programa Explorer.EXE, versión 6.1.7601.17567, dejó de interactuar con Windows y se cerró. Para ver si hay más información disponible acerca del problema, compruebe el historial de problemas en el panel de control Centro de actividades.

Identificador de proceso: 480

Hora de inicio: 01cc4f64a9c6531b

Hora de finalización: 0

Ruta de acceso de la aplicación: C:\Windows\Explorer.EXE

Identificador de informe: 5a587f38-bb59-11e0-a628-90fba6e1aa9b

Error: (07/31/2011 11:36:59 AM) (Source: Application Error) (User: )
Description: Nombre de la aplicación con errores: jusched.exe, versión: 2.0.5.1, marca de tiempo: 0x4d9f6935
Nombre del módulo con errores: USER32.dll, versión: 6.1.7601.17514, marca de tiempo: 0x4ce7ba59
Código de excepción: 0xc0000005
Desplazamiento de errores: 0x00029951
Id. del proceso con errores: 0x9ec
Hora de inicio de la aplicación con errores: 0xjusched.exe0
Ruta de acceso de la aplicación con errores: jusched.exe1
Ruta de acceso del módulo con errores: jusched.exe2
Id. del informe: jusched.exe3


System errors:
=============
Error: (08/11/2011 09:52:00 AM) (Source: Microsoft-Windows-Eventlog) (User: SERVICIO LOCAL)
Description: El servicio de inicio de sesión del evento detectó un error (res=23) al inicializar recursos de registro para el canal Microsoft-Windows-Diagnosis-DPS/Operational.

Error: (08/11/2011 09:52:00 AM) (Source: Disk) (User: )
Description: El dispositivo, \Device\Harddisk0\DR0, tiene un bloque defectuoso.

Error: (08/11/2011 09:51:57 AM) (Source: Disk) (User: )
Description: El dispositivo, \Device\Harddisk0\DR0, tiene un bloque defectuoso.

Error: (08/11/2011 09:51:54 AM) (Source: Disk) (User: )
Description: El dispositivo, \Device\Harddisk0\DR0, tiene un bloque defectuoso.

Error: (08/11/2011 09:51:52 AM) (Source: Disk) (User: )
Description: El dispositivo, \Device\Harddisk0\DR0, tiene un bloque defectuoso.

Error: (08/11/2011 09:51:49 AM) (Source: Disk) (User: )
Description: El dispositivo, \Device\Harddisk0\DR0, tiene un bloque defectuoso.

Error: (08/11/2011 09:52:04 AM) (Source: Microsoft Antimalware) (User: )
Description: La característica de protección en tiempo real de %%860 detectó un error y no pudo iniciarse.

Característica: %%835

Código de error: 0x80004005

Descripción del error: Error no especificado

Causa: %%842

Error: (08/11/2011 09:51:44 AM) (Source: Disk) (User: )
Description: El dispositivo, \Device\Harddisk0\DR0, tiene un bloque defectuoso.

Error: (08/11/2011 09:51:41 AM) (Source: Service Control Manager) (User: )
Description: El siguiente controlador de inicio del sistema o de inicio del arranque no se cargó correctamente:
TfFsMon
TFSysMon

Error: (08/11/2011 01:01:50 AM) (Source: Disk) (User: )
Description: El dispositivo, \Device\Harddisk0\DR0, tiene un bloque defectuoso.


Microsoft Office Sessions:
=========================
Error: (08/08/2011 04:28:03 PM) (Source: pctsSvc.exe)(User: )
Description: El proceso del servicio no puede conectar con el controlador del servicio

Error: (08/08/2011 04:24:26 PM) (Source: Application Error)(User: )
Description: C:\Windows\System32\winevt\Logs\Microsoft-Windows-Diagnosis-DPS%4Operational.evtxPC Tools Security ServiceC000009C3

Error: (08/08/2011 04:24:26 PM) (Source: Application Error)(User: )
Description: pctsSvc.exe7.0.0.1474ce59256SEPS.dll7.0.4.6004cd890cac000000600043b9b4b001cc55d3b5fceb2eC:\Program Files (x86)\PC Tools Security\pctsSvc.exeC:\Program Files (x86)\PC Tools Security\avengine\SEPS.dll1e3b70a7-c1ca-11e0-95b1-90fba6e1aa9b

Error: (08/08/2011 03:59:12 PM) (Source: Application Error)(User: )
Description: C:\Windows\System32\winevt\Logs\Microsoft-Windows-Diagnosis-DPS%4Operational.evtxPC Tools Security ServiceC000009C3

Error: (08/08/2011 03:59:12 PM) (Source: Application Error)(User: )
Description: pctsSvc.exe7.0.0.1474ce59256SDAVgate.dll7.0.4.6004cd88fb7c0000006000bf81ae1c01cc55c2b7069915C:\Program Files (x86)\PC Tools Security\pctsSvc.exeC:\Program Files (x86)\PC Tools Security\avengine\SDAVgate.dll97cb54da-c1c6-11e0-95b1-90fba6e1aa9b

Error: (08/07/2011 00:02:39 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Program Files (x86)\ESET\ESET Online Scanner\ESETSmartInstaller.exe

Error: (07/31/2011 11:44:56 AM) (Source: Application Hang)(User: )
Description: Explorer.exe6.1.7601.1756712e401cc4f6650855ab15601C:\Windows\Explorer.exeb5eadc25-bb59-11e0-a628-90fba6e1aa9b

Error: (07/31/2011 11:43:34 AM) (Source: Application Hang)(User: )
Description: explorer.exe6.1.7601.17567f7001cc4f66294c810b11294C:\Windows\explorer.exe82d05143-bb59-11e0-a628-90fba6e1aa9b

Error: (07/31/2011 11:42:28 AM) (Source: Application Hang)(User: )
Description: Explorer.EXE6.1.7601.1756748001cc4f64a9c6531b0C:\Windows\Explorer.EXE5a587f38-bb59-11e0-a628-90fba6e1aa9b

Error: (07/31/2011 11:36:59 AM) (Source: Application Error)(User: )
Description: jusched.exe2.0.5.14d9f6935USER32.dll6.1.7601.175144ce7ba59c0000005000299519ec01cc4f64af830424C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exeC:\Windows\syswow64\USER32.dlla2aa9fef-bb58-11e0-a628-90fba6e1aa9b


=========================== Installed Programs ============================

Acrobat.com (Version: 1.6.65)
Ad-Aware (Version: 9.0.1)
Adobe AIR (Version: 1.5.0.7220)
Adobe Flash Player 10 ActiveX (Version: 10.2.152.32)
Adobe Flash Player 10 Plugin (Version: 10.3.181.26)
Adobe Photoshop Elements 8.0 (Version: 8.0)
Adobe Reader X (10.1.0) - Español (Version: 10.1.0)
Adobe Shockwave Player 11.5 (Version: 11.5.9.620)
Advertising Center (Version: 0.0.0.2)
Audacity 1.3.13 (Unicode)
Avira UnErase Personal
CCleaner (Version: 3.09)
CDex - Open Source Digital Audio CD Extractor (Version: 1.70.4.2009)
Compatibility Pack for the 2007 Office system (Version: 12.0.6514.5001)
ConvertHelper 2.2
D3DX10 (Version: 15.4.2368.0902)
dBpoweramp [Calculate Audio CRC] Codec
dBpoweramp FLAC Codec
dBpoweramp m4a Codec (Version: Release 14 r2)
dBpoweramp Monkeys Audio Codec
dBpoweramp Mp2 and BwfMp2 codec
dBpoweramp mp3 (Fraunhofer IIS) Codec
dBpoweramp Music Converter
dBpoweramp Ogg Vorbis Codec
dBpoweramp WavPack Codec
ESET Online Scanner v3
FFmpeg for Audacity on Windows
FLV Player 2.0 (build 25) (Version: 2.0 (build 25))
Galería fotográfica de Windows Live (Version: 15.4.3502.0922)
Glary Utilities 2.35.0.1216 (Version: 2.35.0.1216)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Update Helper (Version: 1.3.21.65)
Google Updater (Version: 2.4.2166.3772)
HiJackThis (Version: 1.0.0)
Hotkey Utility (Version: 2.05.3003)
Identity Card (Version: 1.00.3003)
ImagXpress (Version: 7.0.74.0)
Intel® Control Center (Version: 1.2.0.1006)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.1995)
Java Auto Updater (Version: 2.0.5.1)
Java™ 6 Update 26 (Version: 6.0.260)
JDownloader
Junk Mail filter update (Version: 15.4.3502.0922)
K-Lite Codec Pack 6.5.0 (Standard) (Version: 6.5.0)
LAME v3.98.3 for Audacity
Loaris Trojan Remover 1.2
Malwarebytes' Anti-Malware versión 1.51.1.1800 (Version: 1.51.1.1800)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Client Profile ESN Language Pack (Version: 4.0.30319)
Microsoft Antimalware (Version: 3.0.8402.2)
Microsoft Antimalware Service ES-ES Language Pack (Version: 3.0.8402.2)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office Professional Edition 2003 (Version: 11.0.8173.0)
Microsoft Security Client (Version: 2.1.1116.0)
Microsoft Security Client ES-ES Language Pack (Version: 2.1.1116.0)
Microsoft Security Essentials (Version: 2.1.1116.0)
Microsoft Silverlight (Version: 4.0.60531.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Movavi Video Converter 8 (Version: 8.00.001)
Mozilla Firefox 5.0 (x86 es-ES) (Version: 5.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Nero 9 Essentials
Nero ControlCenter (Version: 9.0.0.1)
Nero DiscSpeed (Version: 5.4.13.100)
Nero DiscSpeed Help (Version: 5.4.4.100)
Nero DriveSpeed (Version: 4.4.12.100)
Nero DriveSpeed Help (Version: 4.4.4.100)
Nero Express Help (Version: 9.6.2.101)
Nero InfoTool (Version: 6.4.12.100)
Nero InfoTool Help (Version: 6.4.4.100)
Nero Installer (Version: 4.4.9.0)
Nero Online Upgrade (Version: 1.3.0.0)
Nero StartSmart (Version: 9.4.37.100)
Nero StartSmart Help (Version: 9.4.27.100)
Nero StartSmart OEM (Version: 9.4.10.100)
NeroExpress (Version: 9.4.33.100)
neroxml (Version: 1.0.0)
OpenOffice.org 3.3 (Version: 3.3.9567)
Packard Bell InfoCentre (Version: 3.02.3000)
Packard Bell Recovery Management (Version: 4.05.3007)
Packard Bell Registration (Version: 1.02.3006)
Packard Bell ScreenSaver (Version: 1.1.0812)
Packard Bell Software Suite SE (Version: 2.01.3003)
Packard Bell Updater (Version: 1.02.3001)
Panda ActiveScan 2.0 (Version: 01.04.01.0014)
Panda Cloud Antivirus (Version: 1.05.01.0000)
Panda Cloud Antivirus (Version: 1.5.1)
Paquete de idioma de Microsoft .NET Framework 4 Client Profile ESN (Version: 4.0.30319)
PDF reDirect (remove only) (Version: v2.5.2)
QuickTime (Version: 7.69.80.9)
Rapport (Version: 3.5.1008.49)
Readiris Pro 10
Realtek High Definition Audio Driver (Version: 6.0.1.5983)
Recuva (Version: 1.40)
Renta2010 1.10 (Version: 1.10)
Revo Uninstaller 1.92 (Version: 1.92)
Samsung SCX-4300 Series
SmarThru 4
SUPERAntiSpyware (Version: 5.0.1116)
TomTom HOME 2.8.2.2264 (Version: 2.8.2.2264)
TomTom HOME Visual Studio Merge Modules (Version: 1.0.2)
TuneUp Utilities (Version: 9.0.4200.47)
TuneUp Utilities Language Pack (es-ES) (Version: 9.0.4200.47)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
USB Disk Security 5.1.0.8
Welcome Center (Version: 1.00.3013)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3502.0922)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3502.0922)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Sync (Version: 14.0.8089.726)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3502.0922)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
WinRAR 4.01 (64-bit) (Version: 4.01.0)

========================= Memory info: ===================================

Percentage of memory in use: 36%
Total physical RAM: 4061.24 MB
Available physical RAM: 2581.62 MB
Total Pagefile: 8120.68 MB
Available Pagefile: 6357.59 MB
Total Virtual: 4095.88 MB
Available Virtual: 3975.07 MB

========================= Partitions: =====================================

1 Drive c: (Packard Bell) (Fixed) (Total:456.95 GB) (Free:396.73 GB) NTFS
2 Drive d: (DATA) (Fixed) (Total:457.46 GB) (Free:376.66 GB) NTFS

========================= Users: ========================================

Cuentas de usuario de \\LUIS-PC

Administrador Invitado Luis
Se ha completado el comando correctamente.

========================= Minidump Files ==================================

No minidump file found

== End of log ==

#8 boopme

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Posted 11 August 2011 - 06:51 PM

Those two files wrere parts of C-Fix.

Since you indicate that you used Combofix...

Legitimate programs or specialized fix tools such as Combofix use certain embedded files as part of its routine when using.

At times these files may be detected by anti-virus and anti-malware scanners as a "Risk Tool", "Hacking Tool", "Potentially Unwanted Program", or even "Malware" (virus/trojan) when that is not the case. This occurs for a variety of reasons to include the tool's compiler, the files it uses, registry fixes and malware strings it contains.

Such programs have legitimate uses in contexts where a Malware Removal Expert asked you to use the tool or when an authorized user/administrator has knowingly installed it. When flagged by an anti-virus or security scanner, it's because the program includes features, behavior or files that appear suspicious or it can potentially be used for malicious purposes. These detections do not necessarily mean the file is malware or a bad program. If the file has not been detected, then you can manually delete it or uninstall CF.

To remove ComboFix and all backups of files that it deleted:
  • Go to Start > Run and type or copy/paste in the run dialog box: Combofix /u
  • press OK.
    Posted Image
  • When shown the disclaimer, Select "2"
  • This will delete ComboFix's related folders and files, reset your clock settings, hide file extensions/system files and reset System Restore.

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#9 amancio

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Posted 12 August 2011 - 03:03 AM

OK

Thanks a lot!

#10 boopme

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Posted 12 August 2011 - 08:48 AM

OK, you're welcome. I see no malware,but some questionable items in the events of the log.
I think I need to ask a Spanish interpreter to look as I cannot be sure.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 boopme

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Posted 12 August 2011 - 02:11 PM

Amancio.. Please start a new topic in the Windows 7 forum. I have advised staff there that you will. Include the MiniToolbox Log, Thanks.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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