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Sound is not working properly


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#1 AshleyEmDee

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Posted 07 August 2011 - 11:38 PM

None of the sounds on my computer are working. The speakers are fine, but when I go to Start>>Control Panel>>Sounds, Speech, and Audio Devices>>Adjust the system volume, it shows that there's no audio device and everything is grayed out. Is there any way you can tell me what I'm missing? Maybe a codec or sound drive?

I have Windows XP if that's any help. And I was recently cleaning out programs so I have a feeling I accidentally deleted an important audio driver or something.

I just went into Device Manager and found that there's a yellow question mark and exclamation mark next to Multimedia Audio Controller. When I clicked on it, it says:

The drivers for this device are not installed. (Code 28)

To reinstall the drivers for this device, click Reinstall Driver.

This could possibly be the problem.
Thanks for any help!

Edited by AshleyEmDee, 07 August 2011 - 11:56 PM.


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#2 abauw

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Posted 08 August 2011 - 05:06 AM

Could you provide more information about your computer? Brand and Model? does it Laptop or PC?

Do you still have Driver CD that came out with your computer?

:guitar: Take me to a place where time is frozen
You don't have to close your eyes to dream :busy:
You can find escape inside this moment :smash:
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#3 AshleyEmDee

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Posted 09 August 2011 - 10:05 PM

It's a Dell computer, I don't know what the model number is though.
The system is Windows XP. I feel like it's a wire issue but I've tried to replug everything and nothing has made the sound come back.

#4 AshleyEmDee

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Posted 09 August 2011 - 10:08 PM

Yes, I have CDs that have the drivers and utilities on them.

#5 abauw

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Posted 10 August 2011 - 04:54 AM

Please read this article.
How to update a Windows hardware driver

After that please update your driver with your CD.

:guitar: Take me to a place where time is frozen
You don't have to close your eyes to dream :busy:
You can find escape inside this moment :smash:
And I will follow  :whistle:


#6 -KFS

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Posted 11 August 2011 - 06:25 PM

Let us know the results. Great link abauw!

#7 AshleyEmDee

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Posted 05 September 2011 - 03:05 AM

^ Thanks for all the suggestions guys. In the end, I just re-installed Sound Max and my sound instantly came back when I restarted the computer as the program suggested. It works perfectly well now. For future reference, never delete Sound Max Digital!

Thanks for all the help again!




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