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Vista 32 bit OS will not boot after multiple attempts to repair.


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11 replies to this topic

#1 rsssmoore

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Posted 07 August 2011 - 08:57 PM

Hello everyone, Not new to Forums I will be begin with Specs and background info on what has lead me to this point.

SPECS

Computer:Dell E1505 Laptop
HDD Samsung: HM120JI 120 GB
OS: Windows Vista 32 bit Home Premium(Pre-Installed by Dell) w/DVD copy "Re-Installation DVD"
Software installs none.
Internet use light and restricted by parent.
Security: Mcafee, Windows Firewall

BACKGROUND

There have been a total of 3 booting problems with this system including this one now.

1. I have little info on cause...corrected by a reinstall of Vista. All personal files lost.
Method unknown other than Dell DVD was used to perform install.

2. Cause seemed to be disconnection of external device caused errors.
Repaired by me through research online refrencing error codes and using the Recovery options.

3. Cause unknown. Repairs attempted by me are numerous from Recovery CD, to command line options
like bootrec.exe, etc. And UBCD4Windows, which I now have read is not very stable and even dangerous in a Vista
enviroment.

CURRENT SITUATION

Laptop powers up and goes to Dell Splash Screen where I can use F2 Bios, F8 Start options, or F12 change boot order.

Afte this many things have appeared...FOR RIGHT NOW IT SITS AT "Windows Boot Manager"

Screen displays: Choose an operating systwem to start:
(use the arrow keys to highlight your choice, then press ENTER)
Windows Vista™ Home Premium (highlighted already, and only choice)

below reads: To specify an advanced option for this choice press, F8


DVD is not in optical drive.

I am looking for guidance and help in resolving this issue...thank you for your consideration Regards Rick

FINAL NOTE: HDD was scanned with Samsung Utility showing failure on surface scan, recommend erase of HDD.
(I have had HDD failure errors from diags in the past and it turned not to be that so I have hesitated from wiping drive as well as lost data)

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#2 weatherman13

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Posted 07 August 2011 - 11:30 PM

Hello and welcome to Bleeping Computer,
One thing we can do to if you need your files back is to create a Ubuntu Live CD. You can also use the internet while booted from the disk. Reply if you have any problems. There is more steps after you are done with these.

Thanks

Step 1: Go to http://www.ubuntu.com/

Step 2: Click get Ubuntu

Step 3: Click Try it from a CD or USB disk.

Step 4: Click Start download and Save the file to your desktop.

Step 5: Go to http://fileforum.betanews.com/detail/ImgBurn/1128426215/1 . Click Download now and run.

Step 6: After ImgBurn is done downloading and installing open it up. Click Write Image to disk.

Step 7: Then click the first Icon under Source. Select the file you downloaded to your desktop.

Step 7: Insert a Blank disk.

Step 8: Burn the disk by pressing the picture at the bottom with the disk.

Step 9: In BIOS make sure you are booting from the disk. Then Ubuntu should boot. Make sure you choose Try not install

#3 rsssmoore

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Posted 08 August 2011 - 10:11 AM

Thank You...some other matters to handle now but then I will start the download and burn.
When it is completed I will respond back. Thanks again, I look forward to working this out with you.

#4 weatherman13

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Posted 08 August 2011 - 10:15 AM

I await your reply.

#5 rsssmoore

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Posted 11 August 2011 - 10:58 PM

Hello, Sorry for the delay, many life challanges right now. So image is burned and loaded at install or try screen...will wait here for the remainder of the eve for possible response tonight. thx again Rick

#6 rsssmoore

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Posted 11 August 2011 - 11:10 PM

Intstructions given completed...will wait for reply.

#7 AustrAlien

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Posted 11 August 2011 - 11:33 PM

So image is burned and loaded at install or try screen

Choose to "try Ubuntu without making any changes to the hard drive", and allow Ubuntu to load to the desktop.

You may then connect a USB flashdrive or USB external hard drive and copy (or copy/paste) all your personal files to the external media for safe-keeping.
AustrAlien
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#8 rsssmoore

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Posted 12 August 2011 - 01:04 AM

How do I gain access to my files..unfamiliar with Ubuntu

#9 AustrAlien

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Posted 12 August 2011 - 01:16 AM

My version of Ubuntu is a little older (version 9.04), so I hope the new version is not too different.

Once booted to the Ubuntu Desktop, do you see the Main Menu along the top of the screen?
Click on Places: Do you see a drop-down menu?
On that menu do you see the names of the partitions on your hard drive?

By clicking on a partition, it will be "mounted" .... an icon will appear on the Desktop and the contents of the partition will be displayed in a new "file browser" window. Do you see that?

Edited by AustrAlien, 12 August 2011 - 01:19 AM.

AustrAlien
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#10 rsssmoore

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Posted 12 August 2011 - 01:39 AM

I am using version 11.04. I do not see Places on this version.

#11 rsssmoore

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Posted 12 August 2011 - 01:53 AM

Im sorry I do see it Places with pull down menu. But no drives or partition info shows here?

#12 AustrAlien

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Posted 12 August 2011 - 02:13 AM

no drives or partition info shows here

That doesn't sound good!

What do you see listed there? Do you see "Computer" or "Removable media" listed there?
If so, what do you see when you click on "Computer" or highlight "Removable media"?

Do you have a flashdrive or external hard drive connected? Can you see that?
AustrAlien
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