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virus in my computer?


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7 replies to this topic

#1 nygiants

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Posted 07 August 2011 - 08:10 PM

Hello,
Would I be able to fix my computer if I cannot enable my firewall?
I get a "application not found" when I go into control panel/firewall.

Edited by Budapest, 07 August 2011 - 08:35 PM.
Moved from XP ~Budapest


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#2 Morgankevinj

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Posted 07 August 2011 - 09:32 PM

Download, install, and run Malwarebytes' Anti-Malware following all instructions given here: http://www.bleepingcomputer.com/virus-removal/how-to-use-malwarebytes-anti-malware-tutorial

Post any problems that you have running the program and any problems that the program detects.

#3 nygiants

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Posted 08 August 2011 - 07:52 PM

Thanks, I'll give that a try.

#4 boopme

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Posted 08 August 2011 - 10:24 PM

I feel it would also be helpful to run

RKill just before MBAM (MalwareBytes)

Download and Run RKill
  • Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

    Link 1
    Link 2
    Link 3
    Link 4

  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply

Do not reboot your computer after running rkill as the malware programs will start again. Or if rebooting is required run it again.


If you continue having problems running rkill.com, you can download iExplore.exe or eXplorer.exe, which are renamed copies of rkill.com, and try them instead.
Also post back the scan log.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
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#5 nygiants

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Posted 11 August 2011 - 08:22 PM

I downloaded the link above(not Rkill), but now I can't find it. My computer would not let me save it to my desktop. So, where is it? It asked to put it on a few programs. None of them were for the desktop. I tried the search feature using "mbam", no results. Before that though, I did save it to an Excel icon. When I try to open that. I get a message to "disable macros". What does that mean? I don't trust disabling that.
I am still able to get on the internet, but one of my email accounts keeps shutting down.It opens, then when I try to view some emails it shuts down. Why?
Anyone have any answers?

#6 boopme

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Posted 11 August 2011 - 08:50 PM

When you clicked on Download nowand you select save.. verify the the save to is the Desktop. If its not.note the listed location as that is where you are saving to. You should also change it to desktop.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 Morgankevinj

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Posted 11 August 2011 - 09:55 PM

What browser are you using?

#8 nygiants

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Posted 12 August 2011 - 12:28 AM

Ok, thanks for the replies people.
to answer your replies:
1. When I tried to save, there was no desktop to request to save to. I tried to move it to the desktop by the "browse" tab. No results.
If I tried to download again, would it let me? Even though I already downloaded it and its somewhere in my computer?
2. What exactly is the "browser". I never really understood what that is.

Gotta go for now.
and thanks again for your feedback.




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