Posted 07 August 2011 - 05:55 PM
HP laptop dv 2000, about 7 yr old. HD = Hitachi speedstar 7200 rpm, about 1 yr old. Win XP pro install is about 1yr old. This laptop gives a black screen on power up. No signs of life at all.
The first problem I noticed was a strange 1" square translucent window around the cursor arrow. Then within 15 min. or so it began giving a black screen for 5 sec. or so and then returning to normal, no error msg. The cursor would freeze and then immediate black screen and back to normal after a few seconds. I restarted, then I had system restore take me back to about 1 week ago and had Microsoft Security Essentials run a full scan, finding nothing. that seemed to help for 15 min. or so and then I started getting the blackouts more frequently, several a minute. Finally black screen only, no boot. Power comes on, some back lights come on, and I think I can see the screen's back light come on, but alas, no one seems to be home. A tech at Fry's pulled the battery, put it back in and tried to boot and told me that given the laptops' age, the motherboard likely died. There have been no drops or traumas recently (or ever, really). I revere my machines like the Dalai Lama, putting fans under them, cleanup, defrag, nothing is too much to ask.
I would be happy to save this laptop long enough to export files and settings, but in the meantime I've moved into data recovery mode. I have pulled the Hard Drive and used another laptop to access it as an external drive. When I try to open (or move) the My Documents folder I get a message "access denied", which is upsetting. Could the password on my user account be the reason? I badly need a work around for this so I can recover my files.
The other thing I know I must have (so far) is my Outlook contacts and calendars. Any help on finding and recovering these things would bring to the helper blessings more numerous than the sands of the Ganges. I have looked through the tutorials but haven't found any help from them so far.
Let's allow more ram than anyone will ever need, say, 640 kilobytes.