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No Audio Output Device Installed/ Audio Device Disabled


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10 replies to this topic

#1 a.higgins

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Posted 07 August 2011 - 05:17 PM

I have been trouble shooting my sound for quite some time with no results. I've deleted and reinstalled drivers, checked bios, etc. no luck.


here are my speccy details:
http://speccy.piriform.com/results/hABYADp66DTHtJPioAZ4aF0


and here's an example of the messages i'm recieving.

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#2 Allan

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Posted 07 August 2011 - 05:21 PM

What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

#3 a.higgins

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Posted 07 August 2011 - 05:24 PM

It is hard to say, I was on tour and came back and it was like this, and after a week or so of frustration I gave up, its been almost 2 months with no sound, so I can't recall what all has changed. :o No new hardware, slight software changes, nothing major.

Edited by a.higgins, 07 August 2011 - 05:25 PM.


#4 cryptodan

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Posted 07 August 2011 - 05:26 PM

Have you downloaded the drivers from http://www.realtek.com?

#5 a.higgins

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Posted 07 August 2011 - 05:30 PM

Have you downloaded the drivers from http://www.realtek.com?


as i first posted, yes, i have uninstalled/reinstalled the drivers multiple times from multiple sources, gotten new codecs, checked the bios, updated windows, still no luck.

Edited by a.higgins, 07 August 2011 - 05:30 PM.


#6 cryptodan

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Posted 07 August 2011 - 05:35 PM

The reason I asked is because I just saw the gigabyte site listed in the screenshot.

Can go to Device Manager via Right clicking on My Computer and select Device Manager from the left and see if there are any devices that show red or yellow markings?

#7 a.higgins

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Posted 07 August 2011 - 06:10 PM

The reason I asked is because I just saw the gigabyte site listed in the screenshot.

Can go to Device Manager via Right clicking on My Computer and select Device Manager from the left and see if there are any devices that show red or yellow markings?


None listed are red/yellow. Under "Sound, Video, Game Controllers" I have "Realtek High Def. Audio" and have uninstalled, and reinstalled/updated it multiple times.

#8 cryptodan

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Posted 07 August 2011 - 06:16 PM

I see that you allowed a driver update to happen via Windows Updates please go and download the update from http://www.nvidia.com/object/win7-winvista-64bit-275.33-whql-driver.html and perform a clean install.

#9 a.higgins

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Posted 07 August 2011 - 06:42 PM

Cryptodan,

Downloaded and installed the NVIDIA drivers from the link you sent, rebooted and still nothing. :( I don't know if it is of any help to diagnose the problem, but ever since this sound issue came about, also all of my videos watched on youtube/vimeo/etc. are really choppy and horrible frame rates.

Thank you for the continued help, I just CAN'T figure this out.

Edited by a.higgins, 07 August 2011 - 06:42 PM.


#10 cryptodan

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Posted 07 August 2011 - 06:59 PM

Can you download SP1, and try updating to Windows 7 SP1?

#11 a.higgins

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Posted 07 August 2011 - 08:50 PM

I've decided to do a complete re-install. I'm sure this will solve the problem, will keep you posted!




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