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Computer goes blank


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14 replies to this topic

#1 SyianZi

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Posted 07 August 2011 - 03:16 PM

I've no idea what is happening. However, I'll be playing a game, (in this case PSO:BB) and then my pc will stop. it's still on, but the screen is black, no sound and unresponsive, the moniter even goes on standby. I dunno what could be causing the issue.

Edit: This has only happened the past 2 days.

Edited by SyianZi, 07 August 2011 - 03:16 PM.

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#2 cryptodan

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Posted 07 August 2011 - 03:44 PM

What game is that, and tell us some information about your computer. The issue you is describing sounds like overheating or a failing video card.

#3 TheShooter93

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Posted 07 August 2011 - 08:49 PM

The issue you is describing sounds like overheating or a failing video card.

Agreed. :thumbup2:

SyanZi,

Can you run some tests to see what temperature your video card is running at?

You may also want to try re-seating it and getting the dust out of your case.

And is that game you're playing more demanding than games you normally play?

Edited by TheShooter93, 07 August 2011 - 08:50 PM.

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#4 SyianZi

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Posted 08 August 2011 - 07:18 AM

ok this is my system information. I've also popped it in my signature for future use.

System Information:
4GB RAM
Intel Core 2 Quad Q9450 2.66GHZ (Arctic Cooler Pro 7 heatsink)
Nvidia 8800GT
Asus p965 Commando Motherboard
500GB Sata HDD
550w PSU
Ralink Network Card

This game isn't very demanding really, it's 10 years old and it's called Phantasy Star Online: Blue Burst. It's a private server which was set up, and I started playing on after the official servers closed down. I'm awaiting the release of Phantasy Star Online 2, and am hoping I can get my computer ready for that, that's my goal.

Also, I'm unsure right now how to find out the temp of my video card, but I will google it now and try to find out. Hopefully this can get sorted ^.^

(For reference my computer is 1 and a half years old)

System Information:

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#5 cryptodan

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Posted 08 August 2011 - 10:42 AM

What is the exact model of video card that you are using?

A link to it on NewEgg will suffice.

#6 SyianZi

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Posted 08 August 2011 - 11:07 AM

I couldn't find it on newegg.

However, this is my card. http://www.nvidia.co.uk/object/geforce_8800gt_uk.html


Nvidia Geforce 8800GT

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#7 cryptodan

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Posted 08 August 2011 - 11:17 AM

Many companies out there manufactured 8800GT's I need to know the exact model number like the following:

015-P3-1580-AR

or this

GV-N580UD-15I

#8 SyianZi

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Posted 08 August 2011 - 12:20 PM

pretty sure I found it

512 P3 E802 AE

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#9 cryptodan

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Posted 08 August 2011 - 12:28 PM

What is the model number of your power supply so I can verify that it meets the requirements?

#10 SyianZi

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Posted 08 August 2011 - 12:48 PM

I was wrong it's 500w not 550w

500w PSU: LPK9-4

However, it's been running with this PSU for a long time now, so I never saw it as a problem.

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#11 cryptodan

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Posted 08 August 2011 - 01:00 PM

Can you open the case up and tell me what it says for the 12v+ column?

#12 SyianZi

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Posted 08 August 2011 - 01:05 PM

I can see it from the outside while on (convenience ^.^)

We've got (Yellow) -> (+12v) -> (20a)

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#13 cryptodan

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Posted 08 August 2011 - 01:19 PM

I think you have been over stressing your power supply and its showing signs of failure.

#14 SyianZi

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Posted 08 August 2011 - 01:32 PM

Right, well I opened up my tower and cleaned it out, took out my gfx card and cleaned that out too, cleaned the fan out, there was a lot of dust ion there which really shouldn't have been. You think a 600w to 650w would do the job?

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#15 cryptodan

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Posted 08 August 2011 - 01:39 PM

I would recommend getting an Corsair GS600 to GS700.




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