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Google Redirect Infection?


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21 replies to this topic

#1 marce_a_tron

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Posted 07 August 2011 - 01:32 PM

Hi,

After doing some research, I think that I am infected with the Google Redirect Virus. For a couple of days, the Java Updater kept popping up and freezing my browser. Once I got past that, most sites I click on redirect me to 'fast answers' type of site. If I back out and re-click the original link, it works correctly. I've tried a bunch of different 'fixes' to no avail. Also, it is not coming up on any virus scans. I am really stumped by this and appreciate any help you can give me. I am running Windows 7 and Firefox 5.

Thanks.

Attached Files


Edited by marce_a_tron, 07 August 2011 - 02:14 PM.


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#2 gringo_pr

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Posted 12 August 2011 - 12:31 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".

information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

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Posted 14 August 2011 - 11:38 PM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

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Posted 17 August 2011 - 11:32 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 gringo_pr

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Posted 31 August 2011 - 07:18 AM

I have reopened the topic for you




gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 marce_a_tron

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Posted 31 August 2011 - 01:38 PM

Would you like me to run the DDS and RKUnHooker like you previously instructed?

#7 gringo_pr

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Posted 31 August 2011 - 01:42 PM

Yes I would



gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 marce_a_tron

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Posted 31 August 2011 - 01:50 PM

Okay, thanks. I will do it this weekend.

#9 gringo_pr

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Posted 31 August 2011 - 02:06 PM

ok see you during the weekend



gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 marce_a_tron

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Posted 03 September 2011 - 04:18 PM

Hi Gringo,

I attached my DDS and Attach files.

Here is the info from the RK Report:

RkU Version: 3.8.389.593, Type LE (SR2)
==============================================
OS Name: Windows 7
Version 6.1.7601 (Service Pack 1)
Number of processors #2
==============================================
>Drivers
==============================================
0x8EC06000 C:\Windows\system32\DRIVERS\nvlddmkm.sys 9854976 bytes (NVIDIA Corporation, NVIDIA Windows Kernel Mode Driver, Version 185.93 )
0x82A3B000 C:\Windows\system32\ntkrnlpa.exe 4268032 bytes (Microsoft Corporation, NT Kernel & System)
0x82A3B000 PnpManager 4268032 bytes
0x82A3B000 RAW 4268032 bytes
0x82A3B000 WMIxWDM 4268032 bytes
0x95D40000 Win32k 2416640 bytes
0x95D40000 C:\Windows\System32\win32k.sys 2416640 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0x88C3B000 C:\Windows\System32\drivers\tcpip.sys 1351680 bytes (Microsoft Corporation, TCP/IP Driver)
0x88832000 C:\Windows\System32\Drivers\Ntfs.sys 1241088 bytes (Microsoft Corporation, NT File System Driver)
0x8DE88000 C:\Windows\system32\DRIVERS\VSTDPV3.SYS 1056768 bytes (Conexant Systems, Inc., HSF_DP driver)
0x8E149000 C:\Windows\System32\drivers\dxgkrnl.sys 749568 bytes (Microsoft Corporation, DirectX Graphics Kernel)
0x88A30000 C:\Windows\system32\drivers\ndis.sys 749568 bytes (Microsoft Corporation, NDIS 6.20 driver)
0x8E225000 C:\Windows\system32\DRIVERS\VSTCNXT3.SYS 741376 bytes (Conexant Systems, Inc., HSF_CNXT driver)
0x8846C000 C:\Windows\system32\CI.dll 700416 bytes (Microsoft Corporation, Code Integrity Module)
0x9E764000 C:\Windows\system32\drivers\peauth.sys 618496 bytes (Microsoft Corporation, Protected Environment Authentication and Authorization Export Driver)
0x9E63B000 C:\Windows\system32\drivers\HTTP.sys 544768 bytes (Microsoft Corporation, HTTP Protocol Stack)
0x88517000 C:\Windows\system32\drivers\Wdf01000.sys 462848 bytes (Microsoft Corporation, Kernel Mode Driver Framework Runtime)
0x8E08C000 C:\Windows\system32\drivers\csc.sys 409600 bytes (Microsoft Corporation, Windows Client Side Caching Driver)
0x8899F000 C:\Windows\System32\Drivers\cng.sys 380928 bytes (Microsoft Corporation, Kernel Cryptography, Next Generation)
0x8D8EB000 C:\Windows\system32\drivers\afd.sys 368640 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0x8E31F000 C:\Windows\system32\DRIVERS\nvm62x32.sys 348160 bytes (NVIDIA Corporation, NVIDIA MCP Networking Function Driver.)
0xA3251000 C:\Windows\System32\DRIVERS\srv.sys 335872 bytes (Microsoft Corporation, Server driver)
0x8E68E000 C:\Windows\system32\drivers\HdAudio.sys 327680 bytes (Microsoft Corporation, High Definition Audio Function Driver)
0xA3201000 C:\Windows\System32\DRIVERS\srv2.sys 327680 bytes (Microsoft Corporation, Smb 2.0 Server driver)
0x95C00000 C:\Windows\System32\ATMFD.DLL 315392 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0x8DE08000 C:\Windows\system32\DRIVERS\VSTBS23.SYS 311296 bytes (Conexant Systems, Inc., HSF_HWB2 WDM driver)
0x8F5AF000 C:\Windows\system32\DRIVERS\USBPORT.SYS 307200 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0x88660000 C:\Windows\System32\drivers\volmgrx.sys 307200 bytes (Microsoft Corporation, Volume Manager Extension Driver)
0x88596000 C:\Windows\system32\drivers\ACPI.sys 294912 bytes (Microsoft Corporation, ACPI Driver for NT)
0x88763000 C:\Windows\system32\drivers\storport.sys 294912 bytes (Microsoft Corporation, Microsoft Storage Port Driver)
0x8E639000 C:\Windows\system32\DRIVERS\usbhub.sys 278528 bytes (Microsoft Corporation, Default Hub Driver for USB)
0x8842A000 C:\Windows\system32\CLFS.SYS 270336 bytes (Microsoft Corporation, Common Log File System Driver)
0x8E02B000 C:\Windows\system32\DRIVERS\rdbss.sys 266240 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xA33AD000 C:\Windows\system32\DRIVERS\udfs.sys 262144 bytes (Microsoft Corporation, UDF File System Driver)
0x88DBF000 C:\Windows\system32\drivers\volsnap.sys 258048 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0x88AE7000 C:\Windows\system32\drivers\NETIO.SYS 253952 bytes (Microsoft Corporation, Network I/O Subsystem)
0x9E70E000 C:\Windows\system32\DRIVERS\mrxsmb10.sys 241664 bytes (Microsoft Corporation, Longhorn SMB Downlevel SubRdr)
0x8F56C000 C:\Windows\System32\drivers\dxgmms1.sys 233472 bytes (Microsoft Corporation, DirectX Graphics MMS)
0x82A04000 ACPI_HAL 225280 bytes
0x82A04000 C:\Windows\system32\halmacpi.dll 225280 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0x887B4000 C:\Windows\system32\drivers\fltmgr.sys 212992 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0x8DE54000 C:\Windows\system32\DRIVERS\ks.sys 212992 bytes (Microsoft Corporation, Kernel CSA Library)
0x88B62000 C:\Windows\System32\DRIVERS\fvevol.sys 204800 bytes (Microsoft Corporation, BitLocker Drive Encryption Driver)
0x8D945000 C:\Windows\System32\DRIVERS\netbt.sys 204800 bytes (Microsoft Corporation, MBT Transport driver)
0x88D85000 C:\Windows\System32\drivers\fwpkclnt.sys 200704 bytes (Microsoft Corporation, FWP/IPsec Kernel-Mode API)
0x8E6DE000 C:\Windows\system32\drivers\portcls.sys 192512 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0x8D9CF000 C:\Windows\system32\drivers\1394ohci.sys 184320 bytes (Microsoft Corporation, 1394 OpenHCI Driver)
0x88C08000 C:\Windows\System32\drivers\rdyboost.sys 184320 bytes (Microsoft Corporation, ReadyBoost Driver)
0x88961000 C:\Windows\System32\Drivers\msrpc.sys 176128 bytes (Microsoft Corporation, Kernel Remote Procedure Call Provider)
0x8860A000 C:\Windows\system32\drivers\pci.sys 172032 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0x886D6000 C:\Windows\system32\drivers\vmbus.sys 172032 bytes (Microsoft Corporation, Virtual Machine Bus)
0x8D830000 C:\Windows\system32\DRIVERS\savonaccess.sys 155648 bytes (Sophos Plc, SAV On-Access and HIPS for Windows Vista (x86))
0x88BA5000 C:\Windows\system32\DRIVERS\CLASSPNP.SYS 151552 bytes (Microsoft Corporation, SCSI Class System Dll)
0x8E747000 C:\Windows\System32\Drivers\dump_nvstor.sys 151552 bytes
0x88B25000 C:\Windows\System32\Drivers\ksecpkg.sys 151552 bytes (Microsoft Corporation, Kernel Security Support Provider Interface Packages)
0x8873E000 C:\Windows\system32\drivers\nvstor.sys 151552 bytes (NVIDIA Corporation, NVIDIAŽ nForce™ Sata Performance Driver)
0x8871B000 C:\Windows\system32\drivers\ataport.SYS 143360 bytes (Microsoft Corporation, ATAPI Driver Extension)
0x9E6EB000 C:\Windows\system32\DRIVERS\mrxsmb.sys 143360 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0x8E200000 C:\Windows\system32\DRIVERS\ndiswan.sys 139264 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0x9E60A000 C:\Windows\System32\DRIVERS\srvnet.sys 135168 bytes (Microsoft Corporation, Server Network driver)
0x8E116000 C:\Windows\system32\DRIVERS\tunnel.sys 135168 bytes (Microsoft Corporation, Microsoft Tunnel Interface Driver)
0x8D869000 C:\Windows\System32\drivers\VIDEOPRT.SYS 135168 bytes (Microsoft Corporation, Video Port Driver)
0xA32A3000 C:\Windows\system32\DRIVERS\WUDFRd.sys 135168 bytes (Microsoft Corporation, Windows Driver Foundation - User-mode Driver Framework Reflector)
0x8D811000 C:\Windows\system32\drivers\cdrom.sys 126976 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0x8E300000 C:\Windows\system32\drivers\HDAudBus.sys 126976 bytes (Microsoft Corporation, High Definition Audio Bus Driver)
0x8D97E000 C:\Windows\system32\DRIVERS\pacer.sys 126976 bytes (Microsoft Corporation, QoS Packet Scheduler)
0x95FD0000 C:\Windows\System32\cdd.dll 122880 bytes (Microsoft Corporation, Canonical Display Driver)
0x8E7D1000 C:\Windows\system32\drivers\luafv.sys 110592 bytes (Microsoft Corporation, LUA File Virtualization Filter Driver)
0x9E749000 C:\Windows\system32\DRIVERS\mrxsmb20.sys 110592 bytes (Microsoft Corporation, Longhorn SMB 2.0 Redirector)
0x8E600000 C:\Windows\system32\drivers\WudfPf.sys 106496 bytes (Microsoft Corporation, Windows Driver Foundation - User-mode Driver Framework Platform Driver)
0x9E6C0000 C:\Windows\system32\DRIVERS\bowser.sys 102400 bytes (Microsoft Corporation, NT Lan Manager Datagram Receiver Driver)
0x8E2E7000 C:\Windows\system32\drivers\cxfalcon_32.sys 102400 bytes (Conexant Systems, Inc., Conexant Falcon Driver)
0x8E70D000 C:\Windows\system32\drivers\drmk.sys 102400 bytes (Microsoft Corporation, Microsoft Trusted Audio Drivers)
0x8E0F0000 C:\Windows\System32\Drivers\dfsc.sys 98304 bytes (Microsoft Corporation, DFS Namespace Client Driver)
0x8E374000 C:\Windows\system32\drivers\i8042prt.sys 98304 bytes (Microsoft Corporation, i8042 Port Driver)
0x8E3C5000 C:\Windows\system32\DRIVERS\rasl2tp.sys 98304 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0x8E3E8000 C:\Windows\system32\DRIVERS\raspppoe.sys 98304 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0x8DF8A000 C:\Windows\system32\DRIVERS\raspptp.sys 94208 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0x8DFA1000 C:\Windows\system32\DRIVERS\rassstp.sys 94208 bytes (Microsoft Corporation, RAS SSTP Miniport Call Manager)
0x8D8C8000 C:\Windows\system32\DRIVERS\tdx.sys 94208 bytes (Microsoft Corporation, TDI Translation Driver)
0x8E7AF000 C:\Windows\system32\DRIVERS\USBSTOR.SYS 94208 bytes (Microsoft Corporation, USB Mass Storage Class Driver)
0x886C0000 C:\Windows\System32\drivers\mountmgr.sys 90112 bytes (Microsoft Corporation, Mount Point Manager)
0x8898C000 C:\Windows\System32\Drivers\ksecdd.sys 77824 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0x8E7EC000 C:\Windows\system32\DRIVERS\rspndr.sys 77824 bytes (Microsoft Corporation, Link-Layer Topology Responder Driver for NDIS 6)
0x8D9AB000 C:\Windows\system32\DRIVERS\wanarp.sys 77824 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0x88700000 00000099 73728 bytes
0x8E3B3000 C:\Windows\system32\DRIVERS\AgileVpn.sys 73728 bytes (Microsoft Corporation, RAS Agile Vpn Miniport Call Manager)
0x8E137000 C:\Windows\system32\DRIVERS\amdk8.sys 73728 bytes (Microsoft Corporation, Processor Device Driver)
0x9E6D9000 C:\Windows\System32\drivers\mpsdrv.sys 73728 bytes (Microsoft Corporation, Microsoft Protection Service Driver)
0x88700000 C:\Windows\system32\drivers\winhv.sys 73728 bytes (Microsoft Corporation, Windows Hypervisor Interface Driver)
0x88B94000 C:\Windows\system32\DRIVERS\disk.sys 69632 bytes (Microsoft Corporation, PnP Disk Driver)
0x8E76C000 C:\Windows\System32\Drivers\dump_dumpfve.sys 69632 bytes
0x887E8000 C:\Windows\system32\drivers\fileinfo.sys 69632 bytes (Microsoft Corporation, FileInfo Filter Driver)
0x8E67D000 C:\Windows\System32\Drivers\NDProxy.SYS 69632 bytes (Microsoft Corporation, NDIS Proxy)
0x8863F000 C:\Windows\System32\drivers\partmgr.sys 69632 bytes (Microsoft Corporation, Partition Management Driver)
0x88411000 C:\Windows\system32\PSHED.dll 69632 bytes (Microsoft Corporation, Platform Specific Hardware Error Driver)
0x8D9BE000 C:\Windows\system32\drivers\termdd.sys 69632 bytes (Microsoft Corporation, Remote Desktop Server Driver)
0x8E61A000 C:\Windows\system32\DRIVERS\lltdio.sys 65536 bytes (Microsoft Corporation, Link-Layer Topology Mapper I/O Driver)
0x88B4A000 C:\Windows\System32\Drivers\mup.sys 65536 bytes (Microsoft Corporation, Multiple UNC Provider Driver)
0x88650000 C:\Windows\system32\drivers\volmgr.sys 65536 bytes (Microsoft Corporation, Volume Manager Driver)
0x8E000000 C:\Windows\system32\DRIVERS\usbehci.sys 61440 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0x8E108000 C:\Windows\system32\DRIVERS\blbdrive.sys 57344 bytes (Microsoft Corporation, BLB Drive Driver)
0x8D99D000 C:\Windows\system32\DRIVERS\netbios.sys 57344 bytes (Microsoft Corporation, NetBIOS interface driver)
0x8D8BA000 C:\Windows\System32\Drivers\Npfs.SYS 57344 bytes (Microsoft Corporation, NPFS Driver)
0x886B2000 C:\Windows\system32\drivers\PCIIDEX.SYS 57344 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0x88800000 C:\Windows\System32\drivers\pcw.sys 57344 bytes (Microsoft Corporation, Performance Counters for Windows Driver)
0x8DFC2000 C:\Windows\system32\drivers\umbus.sys 57344 bytes (Microsoft Corporation, User-Mode Bus Enumerator)
0x88588000 C:\Windows\system32\drivers\WDFLDR.SYS 57344 bytes (Microsoft Corporation, Kernel Mode Driver Framework Loader)
0x8E3A6000 C:\Windows\system32\drivers\CompositeBus.sys 53248 bytes (Microsoft Corporation, Multi-Transport Composite Bus Enumerator)
0x8E730000 C:\Windows\System32\Drivers\crashdmp.sys 53248 bytes (Microsoft Corporation, Crash Dump Driver)
0x8E399000 C:\Windows\system32\drivers\kbdclass.sys 53248 bytes (Microsoft Corporation, Keyboard Class Driver)
0x8E2DA000 C:\Windows\system32\drivers\modem.sys 53248 bytes (Microsoft Corporation, Modem Device Driver)
0x8E38C000 C:\Windows\system32\drivers\mouclass.sys 53248 bytes (Microsoft Corporation, Mouse Class Driver)
0x9E62B000 C:\Windows\System32\drivers\tcpipreg.sys 53248 bytes (Microsoft Corporation, TCP/IP Registry Compatibility Driver)
0x8D88A000 C:\Windows\System32\drivers\watchdog.sys 53248 bytes (Microsoft Corporation, Watchdog Driver)
0x8E080000 C:\Windows\System32\drivers\discache.sys 49152 bytes (Microsoft Corporation, System Indexer/Cache Driver)
0x8D8DF000 C:\Windows\system32\DRIVERS\TDI.SYS 49152 bytes (Microsoft Corporation, TDI Wrapper)
0x8D85D000 C:\Windows\System32\drivers\vga.sys 49152 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0x88406000 C:\Windows\system32\mcupdate_AuthenticAMD.dll 45056 bytes (Microsoft Corporation, AMD Microcode Update Library)
0x8E7C6000 C:\Windows\system32\DRIVERS\monitor.sys 45056 bytes (Microsoft Corporation, Monitor Driver)
0x8D8AF000 C:\Windows\System32\Drivers\Msfs.SYS 45056 bytes (Microsoft Corporation, Mailslot driver)
0x8E3DD000 C:\Windows\system32\DRIVERS\ndistapi.sys 45056 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0x88634000 C:\Windows\system32\drivers\vdrvroot.sys 45056 bytes (Microsoft Corporation, Virtual Drive Root Enumerator)
0x8E73D000 C:\Windows\System32\Drivers\dump_diskdump.sys 40960 bytes
0x8E726000 C:\Windows\System32\drivers\Dxapi.sys 40960 bytes (Microsoft Corporation, DirectX API Driver)
0x8E076000 C:\Windows\system32\drivers\mssmbios.sys 40960 bytes (Microsoft Corporation, System Management BIOS Driver)
0x8E06C000 C:\Windows\system32\drivers\nsiproxy.sys 40960 bytes (Microsoft Corporation, NSI Proxy)
0x8DFB8000 C:\Windows\system32\DRIVERS\rdpbus.sys 40960 bytes (Microsoft Corporation, Microsoft RDP Bus Device driver)
0x9E600000 C:\Windows\System32\Drivers\secdrv.SYS 40960 bytes (Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K., Macrovision SECURITY Driver)
0x8F5A5000 C:\Windows\system32\DRIVERS\usbohci.sys 40960 bytes (Microsoft Corporation, OHCI USB Miniport Driver)
0x887AB000 C:\Windows\system32\drivers\amdxata.sys 36864 bytes (Advanced Micro Devices, Storage Filter Driver)
0xA332E000 C:\Windows\system32\DRIVERS\asyncmac.sys 36864 bytes (Microsoft Corporation, MS Remote Access serial network driver)
0x88712000 C:\Windows\system32\drivers\atapi.sys 36864 bytes (Microsoft Corporation, ATAPI IDE Miniport Driver)
0xA338F000 C:\Windows\System32\Drivers\BlackBox.SYS 36864 bytes (RKU Driver)
0x8880E000 C:\Windows\System32\Drivers\Fs_Rec.sys 36864 bytes (Microsoft Corporation, File System Recognizer Driver)
0x95FA0000 C:\Windows\System32\TSDDD.dll 36864 bytes (Microsoft Corporation, Framebuffer Display Driver)
0x88DB6000 C:\Windows\system32\drivers\vmstorfl.sys 36864 bytes (Microsoft Corporation, Virtual Storage Filter Driver)
0x885DE000 C:\Windows\system32\drivers\WMILIB.SYS 36864 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0x88422000 C:\Windows\system32\BOOTVID.dll 32768 bytes (Microsoft Corporation, VGA Boot Driver)
0x88B5A000 C:\Windows\System32\drivers\hwpolicy.sys 32768 bytes (Microsoft Corporation, Hardware Policy Driver)
0x80BC9000 C:\Windows\system32\kdcom.dll 32768 bytes (Microsoft Corporation, Serial Kernel Debugger)
0x885E7000 C:\Windows\system32\drivers\msisadrv.sys 32768 bytes (Microsoft Corporation, ISA Driver)
0x8D897000 C:\Windows\System32\DRIVERS\RDPCDD.sys 32768 bytes (Microsoft Corporation, RDP Miniport)
0x8D89F000 C:\Windows\system32\drivers\rdpencdd.sys 32768 bytes (Microsoft Corporation, RDP Encoder Miniport)
0x8D8A7000 C:\Windows\system32\drivers\rdprefmp.sys 32768 bytes (Microsoft Corporation, RDP Reflector Driver Miniport)
0x88C00000 C:\Windows\System32\Drivers\spldr.sys 32768 bytes (Microsoft Corporation, loader for security processor)
0x8D856000 C:\Windows\System32\Drivers\Beep.SYS 28672 bytes (Microsoft Corporation, BEEP Driver)
0xA3388000 C:\Users\mrevale\AppData\Local\Temp\mbr.sys 28672 bytes
0x88BCA000 C:\Windows\system32\DRIVERS\null.sys 28672 bytes (Microsoft Corporation, NULL Driver)
0x886AB000 C:\Windows\system32\drivers\pciide.sys 28672 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
0x8D977000 C:\Windows\system32\DRIVERS\wfplwf.sys 28672 bytes (Microsoft Corporation, WFP NDIS 6.20 Lightweight Filter Driver)
0x8F5FA000 C:\Windows\system32\DRIVERS\GEARAspiWDM.sys 24576 bytes (GEAR Software Inc., CD DVD Filter)
0x8E222000 C:\Windows\system32\drivers\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0x8E794000 C:\Windows\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
==============================================
>Stealth
==============================================


Nothing detected :(

Please let me know if you need anything else.

-marce_a_tron

Attached Files



#11 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 03 September 2011 - 08:14 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#12 marce_a_tron

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Posted 05 September 2011 - 11:07 AM

Hi Gringo,

Attached is my ComboFix log. So far, Google seems to be working!

ComboFix 11-09-05.03 - mrevale 09/05/2011 11:36:37.1.2 - x86
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.1983.1152 [GMT -4:00]
Running from: c:\users\mrevale\Desktop\ComboFix.exe
AV: Sophos Anti-Virus *Disabled/Updated* {479CCF92-4960-B3E0-7373-BF453B467D2C}
SP: Sophos Anti-Virus *Disabled/Updated* {FCFD2E76-6F5A-BC6E-49C3-843740C13791}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\mrevale\AppData\Roaming\Mozilla\Firefox\Profiles\02su1kni.default\extensions\{3d8ffe94-ea4f-4a2a-9425-c7edc485ba01}
c:\users\mrevale\AppData\Roaming\Mozilla\Firefox\Profiles\02su1kni.default\extensions\{3d8ffe94-ea4f-4a2a-9425-c7edc485ba01}\chrome.manifest
c:\users\mrevale\AppData\Roaming\Mozilla\Firefox\Profiles\02su1kni.default\extensions\{3d8ffe94-ea4f-4a2a-9425-c7edc485ba01}\chrome\xulcache.jar
c:\users\mrevale\AppData\Roaming\Mozilla\Firefox\Profiles\02su1kni.default\extensions\{3d8ffe94-ea4f-4a2a-9425-c7edc485ba01}\defaults\preferences\xulcache.js
c:\users\mrevale\AppData\Roaming\Mozilla\Firefox\Profiles\02su1kni.default\extensions\{3d8ffe94-ea4f-4a2a-9425-c7edc485ba01}\install.rdf
.
.
((((((((((((((((((((((((( Files Created from 2011-08-05 to 2011-09-05 )))))))))))))))))))))))))))))))
.
.
2011-09-05 15:46 . 2011-09-05 15:46 -------- d-----w- c:\users\mrevale\AppData\Local\temp
2011-09-05 15:46 . 2011-09-05 15:46 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-09-02 11:56 . 2011-08-12 02:44 7152464 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{F221534A-B5EB-4E11-8C20-667A67104CF8}\mpengine.dll
2011-08-31 00:48 . 2011-08-31 00:48 -------- d-----w- c:\users\mrevale\AppData\Local\assembly
2011-08-24 11:55 . 2011-07-09 04:29 2048 ----a-w- c:\windows\system32\tzres.dll
2011-08-20 12:51 . 2011-08-20 12:51 -------- d-----w- c:\programdata\Trivantis
2011-08-20 12:51 . 2011-08-20 12:51 -------- d-----w- c:\users\mrevale\AppData\Local\TechSmith
2011-08-20 12:49 . 2011-08-20 12:49 -------- d-----w- c:\windows\system32\QuickTime
2011-08-20 12:48 . 2011-08-20 12:48 -------- d-----w- c:\program files\Common Files\TechSmith Shared
2011-08-20 12:48 . 2011-08-20 12:51 -------- d-----w- c:\programdata\TechSmith
2011-08-20 12:48 . 2011-08-20 12:51 -------- d-----w- c:\program files\TechSmith
2011-08-20 12:45 . 2011-08-20 12:45 -------- d-----w- c:\programdata\Flypaper Studio
2011-08-20 12:43 . 2011-08-20 12:45 -------- d-----w- c:\program files\Flypaper
2011-08-20 12:39 . 2011-08-20 12:39 -------- d-----w- c:\program files\Trivantis
2011-08-19 21:30 . 2011-06-23 04:33 3912576 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-08-19 21:30 . 2011-06-23 04:33 3967872 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-08-19 21:30 . 2011-07-09 02:30 223744 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2011-08-19 21:29 . 2011-06-21 05:34 1290624 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-08-19 21:26 . 2011-06-15 08:55 86016 ----a-w- c:\windows\system32\odbccu32.dll
2011-08-19 21:26 . 2011-06-15 08:55 81920 ----a-w- c:\windows\system32\odbccr32.dll
2011-08-19 21:26 . 2011-06-15 08:55 319488 ----a-w- c:\windows\system32\odbcjt32.dll
2011-08-19 21:26 . 2011-06-15 08:55 163840 ----a-w- c:\windows\system32\odbctrac.dll
2011-08-19 21:26 . 2011-06-15 08:55 122880 ----a-w- c:\windows\system32\odbccp32.dll
2011-08-19 21:26 . 2011-06-15 08:54 94208 ----a-w- c:\program files\Common Files\System\Ole DB\msdaosp.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-07-17 17:03 . 2009-07-14 02:05 152576 ----a-w- c:\windows\system32\msclmd.dll
2011-07-06 23:52 . 2011-03-21 21:26 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-07-06 23:52 . 2011-03-21 21:26 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-06-19 14:13 . 2011-06-19 14:13 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-06-11 02:29 . 2011-07-15 04:09 2334208 ----a-w- c:\windows\system32\win32k.sys
2011-09-01 11:41 . 2011-06-05 13:08 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-29 421888]
"Acrobat Assistant 8.0"="c:\program files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe" [2008-10-15 623992]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
"Sophos AutoUpdate Monitor"="c:\program files\Sophos\AutoUpdate\almon.exe" [2010-09-21 439536]
"Malwarebytes' Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2011-07-06 1047656]
"VERIZONDM"="c:\program files\VERIZONDM\bin\sprtcmd.exe" [2011-02-01 206120]
"Verizon_McciTrayApp"="c:\program files\Verizon\McciTrayApp.exe" [2010-03-17 1565696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-04-27 421160]
"BCSSync"="c:\program files\Microsoft Office\Office14\BCSSync.exe" [2010-03-13 91520]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-06-06 937920]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Snagit 10.lnk - c:\program files\TechSmith\Snagit 10\Snagit32.exe [2010-6-25 7051080]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~1\Sophos\SOPHOS~1\sophos_detoured.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SophosAntiVirus]
"DisableMonitoring"=dword:00000001
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;c:\program files\Microsoft Office\Office14\GROOVE.EXE [2010-03-25 30969208]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 52224]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-11-18 1343400]
R4 SophosBootDriver;SophosBootDriver;c:\windows\system32\DRIVERS\SophosBootDriver.sys [2009-02-09 22536]
S0 amacpi;Microsoft Away Mode System;c:\windows\system32\DRIVERS\null.sys [2009-07-13 4608]
S1 SAVOnAccess;SAVOnAccess;c:\windows\system32\DRIVERS\savonaccess.sys [2010-10-08 122360]
S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-06-06 64952]
S2 IHA_MessageCenter;IHA_MessageCenter;c:\program files\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe [2011-07-01 151552]
S2 SAVAdminService;Sophos Anti-Virus status reporter;c:\program files\Sophos\Sophos Anti-Virus\SAVAdminService.exe [2010-10-08 163056]
S2 SAVService;Sophos Anti-Virus;c:\program files\Sophos\Sophos Anti-Virus\SavService.exe [2010-06-04 97520]
S2 sprtsvc_verizondm;SupportSoft Sprocket Service (verizondm);c:\program files\VERIZONDM\bin\sprtsvc.exe [2011-02-01 206120]
S2 swi_service;Sophos Web Intelligence Service;c:\program files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_service.exe [2010-10-08 1541360]
S2 tgsrvc_verizondm;SupportSoft Repair Service (verizondm);c:\program files\VERIZONDM\bin\tgsrvc.exe [2011-02-01 185640]
S3 CXFALCON;Conexant Falcon II NTSC Video Capture;c:\windows\system32\drivers\cxfalcon_32.sys [2009-07-24 99712]
S3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-10 4640000]
S3 VST_DPV;VST_DPV;c:\windows\system32\DRIVERS\VSTDPV3.SYS [2009-07-13 980992]
S3 VSTHWBS2;VSTHWBS2;c:\windows\system32\DRIVERS\VSTBS23.SYS [2009-07-13 266752]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - BLACKBOX
*Deregistered* - BlackBox
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://vshare.toolbarhome.com/?hp=df
uInternet Settings,ProxyOverride = *.local
IE: Append to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\MICROS~1\Office14\ONBttnIE.dll/105
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\users\mrevale\AppData\Roaming\Mozilla\Firefox\Profiles\02su1kni.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig?hl=en&t=0
.
- - - - ORPHANS REMOVED - - - -
.
WebBrowser-{8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3} - (no file)
AddRemove-Update Service - c:\users\mrevale\Desktop\Update Service\uninst.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2011-09-05 11:49:53
ComboFix-quarantined-files.txt 2011-09-05 15:49
.
Pre-Run: 189,867,593,728 bytes free
Post-Run: 192,578,142,208 bytes free
.
- - End Of File - - FE323381C893E225C23130445A1E5296

Attached Files


Edited by gringo_pr, 05 September 2011 - 11:42 AM.


#13 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 05 September 2011 - 11:44 AM

Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts

Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

If you have problems running Hijackthis.

sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#14 marce_a_tron

marce_a_tron
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Posted 05 September 2011 - 06:23 PM

Hi Gringo,

Malware Bytes Log:
Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7660

Windows 6.1.7601 Service Pack 1
Internet Explorer 8.0.7601.17514

9/5/2011 7:02:29 PM
mbam-log-2011-09-05 (19-02-29).txt

Scan type: Quick scan
Objects scanned: 178378
Time elapsed: 3 minute(s), 19 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Hijack This log:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:21:51 PM, on 9/5/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v8.00 (8.00.7601.17514)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\System32\rundll32.exe
C:\Windows\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://vshare.toolbarhome.com/?hp=df
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: SnagIt Toolbar Loader - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\Snagit 10\SnagitBHO.dll
O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files\Adobe\/Adobe Contribute CS3/contributeieplugin.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Sophos Web Content Scanner - {39EA7695-B3F2-4C44-A4BC-297ADA8FD235} - C:\Program Files\Sophos\Sophos Anti-Virus\SophosBHO.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~1\Office14\GROOVEEX.DLL
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~1\Office14\URLREDIR.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files\Adobe\/Adobe Contribute CS3/contributeieplugin.dll
O3 - Toolbar: Snagit - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\Snagit 10\SnagitIEAddin.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [Adobe_ID0EYTHM] C:\PROGRA~1\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Sophos AutoUpdate Monitor] C:\Program Files\Sophos\AutoUpdate\almon.exe
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [VERIZONDM] "C:\Program Files\VERIZONDM\bin\sprtcmd.exe" /P VERIZONDM
O4 - HKLM\..\Run: [Verizon_McciTrayApp] "C:\Program Files\Verizon\McciTrayApp.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [BCSSync] "C:\Program Files\Microsoft Office\Office14\BCSSync.exe" /DelayServices
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - Global Startup: Snagit 10.lnk = C:\Program Files\TechSmith\Snagit 10\Snagit32.exe
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~1\MICROS~1\Office14\ONBttnIE.dll/105
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: vsharechrome - {3F3A4B8A-86FC-43A4-BB00-6D7EBE9D4484} - (no file)
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Sophos\SOPHOS~1\sophos_detoured.dll
O23 - Service: Adobe Version Cue CS3 - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\Adobe Version Cue CS3\Server\bin\VersionCueCS3.exe
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: IHA_MessageCenter - Unknown owner - C:\Program Files\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McciCMService - Alcatel-Lucent - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: Sophos Anti-Virus status reporter (SAVAdminService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
O23 - Service: Sophos Anti-Virus (SAVService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe
O23 - Service: Sophos AutoUpdate Service - Sophos Plc - C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
O23 - Service: SupportSoft Sprocket Service (verizondm) (sprtsvc_verizondm) - SupportSoft, Inc. - C:\Program Files\VERIZONDM\bin\sprtsvc.exe
O23 - Service: Sophos Web Intelligence Service (swi_service) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_service.exe
O23 - Service: SupportSoft Repair Service (verizondm) (tgsrvc_verizondm) - SupportSoft, Inc. - C:\Program Files\VERIZONDM\bin\tgsrvc.exe

--
End of file - 8215 bytes

#15 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 05 September 2011 - 07:13 PM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
      O4 - HKLM\..\Run: [Adobe_ID0EYTHM] C:\PROGRA~1\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.EXE
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - Global Startup: Snagit 10.lnk = C:\Program Files\TechSmith\Snagit 10\Snagit32.exe
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brakets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]



If you have any problems running Hijackthis.

sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Click on copy to clipboard and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
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