A client brought his laptop to me for inspection. The operating system is Windows Vista Home Premium 64 bit. A scan shows 72 infected files.
Most of the infected files are in C:\Windows\......
Neither Internet Explorer nor Google Chrome will run.
He does not have the original installation disks and there is no backup. My guess is that that this system is finished. If so, how can I go about re-installing the operating system? If not, is there any way to recover the system? Thank you in advance for your advice.
Edited by hamluis, 08 August 2011 - 08:32 AM.
Moved to Am I Infected.