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Slow start-up, excessive CPU usage


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10 replies to this topic

#1 Shawnee2

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Posted 07 August 2011 - 11:46 AM

When I start-up the laptop (XP -SP3) is takes a long time to get everything running. I looked at the start-up list and found a few items that are of concern and probably need to be removed (alg.exe, explorer.exe, etc.). I did not look at everything as some items listed they could be good or need to be removed. Not sure how to tell which way to go if I get multiple reponses to the same inquiry. I have also tried to look at the autorun but not sure how to use it either and do not want to delete something I might need. Where should I start? BTW - I have Norton 360 and Malware-Bytes installed.

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#2 Broni

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Posted 07 August 2011 - 11:53 AM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List last 10 Event Viewer log
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

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#3 Shawnee2

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Posted 07 August 2011 - 06:24 PM

Here are the first two requests. Running others now and will post.

Results of screen317's Security Check version 0.99.7
Windows XP Service Pack 3
Internet Explorer 7 Out of date!
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Disabled!
Norton 360
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
HijackThis 2.0.2
CCleaner
Java™ 6 Update 22
Adobe Flash Player
Adobe Reader X (10.1.0)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Norton ccSvcHst.exe
``````````End of Log````````````

MiniToolBox by Farbar
Ran by JD (administrator) on 07-08-2011 at 19:22:58
Microsoft Windows XP Service Pack 3 (X86)

***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================


127.0.0.1 localhost

========================= IP Configuration: ================================

# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Wireless Network Connection"

set address name="Wireless Network Connection" source=dhcp
set dns name="Wireless Network Connection" source=dhcp register=PRIMARY
set wins name="Wireless Network Connection" source=dhcp

# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp

# Interface IP Configuration for "SonicWALL Virtual Adapter"

set address name="SonicWALL Virtual Adapter" source=dhcp
set dns name="SonicWALL Virtual Adapter" source=dhcp register=PRIMARY
set wins name="SonicWALL Virtual Adapter" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : Jeff

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Broadcast

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : carolina.rr.com



Ethernet adapter Wireless Network Connection:



Connection-specific DNS Suffix . : carolina.rr.com

Description . . . . . . . . . . . : Intel® PRO/Wireless 2200BG Network Connection

Physical Address. . . . . . . . . : 00-16-6F-82-BB-FB

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.106

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 209.18.47.61

209.18.47.62

192.168.1.1

213.109.65.67

213.109.72.102

1.1.1.1

Lease Obtained. . . . . . . . . . : Sunday, August 07, 2011 7:06:26 PM

Lease Expires . . . . . . . . . . : Monday, August 08, 2011 7:06:26 PM



Ethernet adapter Local Area Connection:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Intel® PRO/100 VE Network Connection

Physical Address. . . . . . . . . : 00-13-A9-2F-37-CE



Ethernet adapter SonicWALL Virtual Adapter:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : SonicWALL VPN Adapter

Physical Address. . . . . . . . . : 00-60-73-E2-72-C5

Server: dns-cac-lb-01.rr.com
Address: 209.18.47.61

Name: google.com
Addresses: 74.125.113.99, 74.125.113.103, 74.125.113.104, 74.125.113.105
74.125.113.106, 74.125.113.147



Pinging google.com [74.125.93.99] with 32 bytes of data:



Reply from 74.125.93.99: bytes=32 time=27ms TTL=53

Reply from 74.125.93.99: bytes=32 time=28ms TTL=53



Ping statistics for 74.125.93.99:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 27ms, Maximum = 28ms, Average = 27ms

Server: dns-cac-lb-01.rr.com
Address: 209.18.47.61

Name: yahoo.com
Addresses: 67.195.160.76, 69.147.125.65, 72.30.2.43, 98.137.149.56
209.191.122.70



Pinging yahoo.com [72.30.2.43] with 32 bytes of data:



Reply from 72.30.2.43: bytes=32 time=78ms TTL=53

Reply from 72.30.2.43: bytes=32 time=79ms TTL=53



Ping statistics for 72.30.2.43:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 78ms, Maximum = 79ms, Average = 78ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 16 6f 82 bb fb ...... Intel® PRO/Wireless 2200BG Network Connection - Packet Scheduler Miniport
0x3 ...00 13 a9 2f 37 ce ...... Intel® PRO/100 VE Network Connection - Packet Scheduler Miniport
0x4 ...00 60 73 e2 72 c5 ...... SonicWALL VPN Adapter - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.106 25
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.1.0 255.255.255.0 192.168.1.106 192.168.1.106 25
192.168.1.106 255.255.255.255 127.0.0.1 127.0.0.1 25
192.168.1.255 255.255.255.255 192.168.1.106 192.168.1.106 25
224.0.0.0 240.0.0.0 192.168.1.106 192.168.1.106 25
255.255.255.255 255.255.255.255 192.168.1.106 192.168.1.106 1
255.255.255.255 255.255.255.255 192.168.1.106 3 1
255.255.255.255 255.255.255.255 192.168.1.106 4 1
Default Gateway: 192.168.1.1
===========================================================================
Persistent Routes:
None

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/06/2011 09:27:58 PM) (Source: Application Error) (User: )
Description: Windows cannot access the file C:\WINDOWS\system32\oembios.bin for one of the following reasons:
there is a problem with the network connection, the disk that the file is stored on, or the storage
drivers installed on this computer; or the disk is missing.
Windows closed the program oembios.bin because of this error.

Program: oembios.bin
File: C:\WINDOWS\system32\oembios.bin

The error value is listed in the Additional Data section.
User Action
1. Open the file again.
This situation might be a temporary problem that corrects itself when the program runs again.
2.
If the file still cannot be accessed and
- It is on the network,
your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for
further assistance.
Additional Data
Error value: C000009C
Disk type: 3

Error: (07/27/2011 04:15:03 PM) (Source: MSSQL$VAIO_VEDB) (User: )
Description: ConnectionListen(Shared-Memory (LPC)) : Error 19

Error: (07/27/2011 04:14:30 PM) (Source: Application Error) (User: )
Description: Windows cannot access the file C:\WINDOWS\system32\oembios.bin for one of the following reasons:
there is a problem with the network connection, the disk that the file is stored on, or the storage
drivers installed on this computer; or the disk is missing.
Windows closed the program oembios.bin because of this error.

Program: oembios.bin
File: C:\WINDOWS\system32\oembios.bin

The error value is listed in the Additional Data section.
User Action
1. Open the file again.
This situation might be a temporary problem that corrects itself when the program runs again.
2.
If the file still cannot be accessed and
- It is on the network,
your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for
further assistance.
Additional Data
Error value: C000009C
Disk type: 3

Error: (07/15/2011 02:09:12 PM) (Source: Application Error) (User: )
Description: Windows cannot access the file C:\WINDOWS\system32\oembios.bin for one of the following reasons:
there is a problem with the network connection, the disk that the file is stored on, or the storage
drivers installed on this computer; or the disk is missing.
Windows closed the program oembios.bin because of this error.

Program: oembios.bin
File: C:\WINDOWS\system32\oembios.bin

The error value is listed in the Additional Data section.
User Action
1. Open the file again.
This situation might be a temporary problem that corrects itself when the program runs again.
2.
If the file still cannot be accessed and
- It is on the network,
your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for
further assistance.
Additional Data
Error value: C000009C
Disk type: 3

Error: (07/10/2011 02:07:08 AM) (Source: Application Error) (User: )
Description: Windows cannot access the file C:\WINDOWS\system32\oembios.bin for one of the following reasons:
there is a problem with the network connection, the disk that the file is stored on, or the storage
drivers installed on this computer; or the disk is missing.
Windows closed the program oembios.bin because of this error.

Program: oembios.bin
File: C:\WINDOWS\system32\oembios.bin

The error value is listed in the Additional Data section.
User Action
1. Open the file again.
This situation might be a temporary problem that corrects itself when the program runs again.
2.
If the file still cannot be accessed and
- It is on the network,
your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for
further assistance.
Additional Data
Error value: C000009C
Disk type: 3

Error: (07/06/2011 04:43:53 PM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.

Error: (07/06/2011 04:43:53 PM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.

Error: (07/06/2011 04:43:53 PM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.

Error: (07/06/2011 04:43:53 PM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.

Error: (07/06/2011 04:43:33 PM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.


System errors:
=============
Error: (08/07/2011 07:10:23 PM) (Source: Service Control Manager) (User: )
Description: The HTTP SSL service terminated with the following error:
%%999

Error: (08/07/2011 07:10:20 PM) (Source: 0) (User: )
Description: \Device\Harddisk0\D

Error: (08/07/2011 07:10:15 PM) (Source: 0) (User: )
Description: \Device\Harddisk0\D

Error: (08/07/2011 07:10:09 PM) (Source: 0) (User: )
Description: \Device\Harddisk0\D

Error: (08/07/2011 07:10:04 PM) (Source: 0) (User: )
Description: \Device\Harddisk0\D

Error: (08/07/2011 07:09:58 PM) (Source: 0) (User: )
Description: \Device\Harddisk0\D

Error: (08/07/2011 07:09:52 PM) (Source: 0) (User: )
Description: \Device\Harddisk0\D

Error: (08/07/2011 07:09:47 PM) (Source: 0) (User: )
Description: \Device\Harddisk0\D

Error: (08/07/2011 07:09:41 PM) (Source: 0) (User: )
Description: \Device\Harddisk0\D

Error: (08/07/2011 07:09:36 PM) (Source: 0) (User: )
Description: \Device\Harddisk0\D


Microsoft Office Sessions:
=========================
Error: (08/06/2011 09:27:58 PM) (Source: Application Error)(User: )
Description: C:\WINDOWS\system32\oembios.binoembios.binC000009C3

Error: (07/27/2011 04:15:03 PM) (Source: MSSQL$VAIO_VEDB)(User: )
Description: ConnectionListen(Shared-Memory (LPC)) : Error 19

Error: (07/27/2011 04:14:30 PM) (Source: Application Error)(User: )
Description: C:\WINDOWS\system32\oembios.binoembios.binC000009C3

Error: (07/15/2011 02:09:12 PM) (Source: Application Error)(User: )
Description: C:\WINDOWS\system32\oembios.binoembios.binC000009C3

Error: (07/10/2011 02:07:08 AM) (Source: Application Error)(User: )
Description: C:\WINDOWS\system32\oembios.binoembios.binC000009C3

Error: (07/06/2011 04:43:53 PM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabThe data is invalid.

Error: (07/06/2011 04:43:53 PM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabThe data is invalid.

Error: (07/06/2011 04:43:53 PM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabThe data is invalid.

Error: (07/06/2011 04:43:53 PM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabThe data is invalid.

Error: (07/06/2011 04:43:33 PM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabThe data is invalid.


========================= Memory info: ===================================

Percentage of memory in use: 76%
Total physical RAM: 1014.42 MB
Available physical RAM: 242.12 MB
Total Pagefile: 2441.33 MB
Available Pagefile: 1787.37 MB
Total Virtual: 2047.88 MB
Available Virtual: 1993.91 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:68.52 GB) (Free:47 GB) NTFS

========================= Users: ========================================

User accounts for \\JEFF

Administrator ASPNET Guest
HelpAssistant JD SUPPORT_388945a0


== End of log ==

#4 Shawnee2

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Posted 07 August 2011 - 06:59 PM

Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7402

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

8/7/2011 7:55:56 PM
mbam-log-2011-08-07 (19-55-56).txt

Scan type: Quick scan
Objects scanned: 185045
Time elapsed: 22 minute(s), 12 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#5 Shawnee2

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Posted 07 August 2011 - 09:53 PM

Tried running GMER per the instruction and it keeps locking up. Even tried in Safe Mode and the same thing happens. What is the next step?

#6 Broni

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Posted 07 August 2011 - 09:56 PM

Run this instead....

Please download Rootkit Unhooker from one of the following links and save it to your desktop.
Link 1 (.exe file)
Link 2 (zipped file)
Link 3 (.rar file)In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can download, install and use the free 7-zip utility.

  • Double-click on RKUnhookerLE.exe to start the program.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • Click the Report tab, then click Scan.
  • Check Drivers, Stealth, and uncheck the rest.
  • Click OK.
  • Wait until it's finished and then go to File > Save Report.
  • Save the report to your Desktop.
  • Copy and paste the contents of the report into your next reply.
-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".

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#7 Shawnee2

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Posted 07 August 2011 - 10:07 PM

RkU Version: 3.8.389.593, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #1
==============================================
>Drivers
==============================================
0xF6488000 C:\WINDOWS\system32\DRIVERS\w29n51.sys 3325952 bytes (Intel® Corporation, Intel® Wireless LAN Driver)
0xAA3D5000 C:\WINDOWS\system32\drivers\RtkHDAud.sys 3289088 bytes (Realtek Semiconductor Corp., Realtek® High Definition Audio Function Driver)
0x804D7000 C:\WINDOWS\system32\ntkrnlpa.exe 2069376 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2069376 bytes
0x804D7000 RAW 2069376 bytes
0x804D7000 WMIxWDM 2069376 bytes
0xBF800000 Win32k 1859584 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1859584 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xA7DEC000 C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\VirusDefs\20110807.002\NAVEX15.SYS 1572864 bytes (Symantec Corporation, AV Engine)
0xF6831000 C:\WINDOWS\system32\DRIVERS\ialmnt5.sys 1052672 bytes (Intel Corporation, Intel Graphics Miniport Driver)
0xAA28B000 C:\WINDOWS\system32\DRIVERS\HSF_DPV.sys 999424 bytes (Conexant Systems, Inc., HSF_DP driver)
0xBF075000 C:\WINDOWS\System32\ialmdd5.DLL 925696 bytes (Intel Corporation, DirectDraw® Driver for Intel® Graphics Technology)
0xA90FF000 C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\BASHDefs\20110723.001\BHDrvx86.sys 831488 bytes (Symantec Corporation, BASH Driver)
0xF7223000 SYMEFA.SYS 765952 bytes
0xAA1DA000 C:\WINDOWS\system32\DRIVERS\HSF_CNXT.sys 724992 bytes (Conexant Systems, Inc., HSF_CNXT driver)
0xF717F000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xA7F6C000 C:\WINDOWS\System32\Drivers\N360\0501000.01D\SRTSP.SYS 548864 bytes (Symantec Corporation, Symantec AutoProtect)
0xA9246000 C:\WINDOWS\system32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xA91E8000 C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys 385024 bytes (Symantec Corporation, Symantec Eraser Control Driver)
0xF6384000 C:\WINDOWS\system32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
0xA934F000 C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\IPSDefs\20110805.030\IDSxpx86.sys 368640 bytes (Symantec Corporation, IDS Core Driver)
0xA93F5000 C:\WINDOWS\System32\Drivers\N360\0501000.01D\SYMTDI.SYS 364544 bytes (Symantec Corporation, Network Dispatch Driver)
0xA944E000 C:\WINDOWS\system32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0xF72F0000 SYMDS.SYS 356352 bytes
0xBF157000 C:\WINDOWS\System32\ATMFD.DLL 290816 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0xA7BDC000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xBF041000 C:\WINDOWS\System32\ialmdev5.DLL 212992 bytes (Intel Corporation, Component GHAL Driver)
0xAA37F000 C:\WINDOWS\system32\DRIVERS\HSFHWAZL.sys 204800 bytes (Conexant Systems, Inc., HSF_HWAZL WDM driver)
0xF73CD000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xF7152000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xA79AF000 C:\WINDOWS\system32\drivers\kmixer.sys 176128 bytes (Microsoft Corporation, Kernel Mode Audio Mixer)
0xA92B6000 C:\WINDOWS\system32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xF67F5000 C:\WINDOWS\system32\DRIVERS\HDAudBus.sys 163840 bytes (Windows ® Server 2003 DDK provider, High Definition Audio Bus Driver v1.0a)
0xA9327000 C:\WINDOWS\system32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xF6462000 C:\WINDOWS\system32\DRIVERS\e100b325.sys 155648 bytes (Intel Corporation, Intel® PRO/100 Adapter NDIS 5.1 driver)
0xA93A9000 C:\WINDOWS\system32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0xA93CF000 C:\WINDOWS\system32\Drivers\SYMEVENT.SYS 155648 bytes (Symantec Corporation, Symantec Event Library)
0xA92E1000 C:\WINDOWS\system32\drivers\N360\0501000.01D\Ironx86.SYS 147456 bytes (Symantec Corporation, Iron Driver)
0xAA3B1000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xF67D1000 C:\WINDOWS\system32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xF6428000 C:\WINDOWS\system32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xA9305000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0xBF020000 C:\WINDOWS\System32\ialmdnt5.dll 135168 bytes (Intel Corporation, Controller Hub for Intel Graphics Driver)
0x806D1000 ACPI_HAL 131840 bytes
0x806D1000 C:\WINDOWS\system32\hal.dll 131840 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xF7347000 fltmgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xF737F000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xF640A000 C:\WINDOWS\system32\DRIVERS\dne2000.sys 122880 bytes (Deterministic Networks, Inc., Deterministic Network Enhancer)
0xA91CA000 C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys 122880 bytes (Symantec Corporation, Symantec Eraser Utility Driver)
0xF739E000 pcmcia.sys 122880 bytes (Microsoft Corporation, PCMCIA Bus Driver)
0xF67B4000 C:\WINDOWS\system32\drivers\tifmsony.sys 118784 bytes (Texas Instruments, tifmsony.sys)
0xF7138000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xF7367000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0xA90BF000 C:\WINDOWS\System32\Drivers\dump_atapi.sys 98304 bytes
0xA94A7000 C:\WINDOWS\system32\Drivers\RCFOX.sys 98304 bytes (SonicWALL, Inc., SonicWALL VPN Client IPSec Driver for Windows 98/Me/NT/2000/XP/Vista/Pocket PC)
0xF644B000 C:\WINDOWS\system32\DRIVERS\Apfiltr.sys 94208 bytes (Alps Electric Co., Ltd., Alps Touch Pad Driver)
0xF720C000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xF63F3000 C:\WINDOWS\system32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xA8A92000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xA7DD8000 C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\VirusDefs\20110807.002\NAVENG.SYS 81920 bytes (Symantec Corporation, AV Engine)
0xF681D000 C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0xA94BF000 C:\WINDOWS\system32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xF72DE000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
0xF73BC000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xF63E2000 C:\WINDOWS\system32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xF763C000 C:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver)
0xF772C000 C:\WINDOWS\system32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xF750C000 ohci1394.sys 65536 bytes (Microsoft Corporation, 1394 OpenHCI Port Driver)
0xF75CC000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xF773C000 C:\WINDOWS\system32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
0xA8D1F000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xF75DC000 C:\WINDOWS\system32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xF751C000 C:\WINDOWS\system32\DRIVERS\1394BUS.SYS 57344 bytes (Microsoft Corporation, 1394 Bus Device Driver)
0xBF012000 C:\WINDOWS\System32\ialmrnt5.dll 57344 bytes (Intel Corporation, Controller Hub for Intel Graphics Driver)
0xF755C000 C:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xF770C000 C:\WINDOWS\system32\DRIVERS\i8042prt.sys 53248 bytes (Microsoft Corporation, i8042 Port Driver)
0xF774C000 C:\WINDOWS\system32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xF753C000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xF756C000 PxHelp20.sys 49152 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP)
0xF776C000 C:\WINDOWS\system32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xF761C000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xF771C000 C:\WINDOWS\system32\DRIVERS\imapi.sys 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver)
0xF752C000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xF775C000 C:\WINDOWS\system32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xF760C000 C:\WINDOWS\system32\drivers\N360\0501000.01D\SRTSPX.SYS 45056 bytes (Symantec Corporation, Symantec AutoProtect)
0xF74FC000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xF75AC000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xF759C000 C:\WINDOWS\system32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xA8062000 C:\WINDOWS\System32\Drivers\BlackBox.SYS 36864 bytes (RKU Driver)
0xF754C000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xF76FC000 C:\WINDOWS\system32\DRIVERS\intelppm.sys 36864 bytes (Microsoft Corporation, Processor Device Driver)
0xF758C000 C:\WINDOWS\system32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xF75FC000 C:\WINDOWS\system32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xF7854000 C:\WINDOWS\System32\Drivers\Modem.SYS 32768 bytes (Microsoft Corporation, Modem Device Driver)
0xF7884000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xF780C000 C:\WINDOWS\system32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xF777C000 C:\WINDOWS\system32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xF782C000 C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys 24576 bytes (GEAR Software Inc., CD DVD Filter)
0xF781C000 C:\WINDOWS\system32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xF7824000 C:\WINDOWS\system32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xF7814000 C:\WINDOWS\System32\Drivers\SonyNC.sys 24576 bytes (Sony Corporation, Sony Notebook Control driver)
0xF7804000 C:\WINDOWS\system32\DRIVERS\usbuhci.sys 24576 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0xF7874000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xF787C000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xF7784000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xF783C000 C:\WINDOWS\system32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xF7844000 C:\WINDOWS\system32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xF7834000 C:\WINDOWS\system32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xF78AC000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xA8FA3000 C:\WINDOWS\system32\DRIVERS\AegisP.sys 16384 bytes (Meetinghouse Data Communications, IEEE 802.1X Protocol Driver)
0xF7914000 C:\WINDOWS\system32\DRIVERS\BATTC.SYS 16384 bytes (Microsoft Corporation, Battery Class Driver)
0xF79F4000 C:\WINDOWS\system32\DRIVERS\CmBatt.sys 16384 bytes (Microsoft Corporation, Control Method Battery Driver)
0xA900F000 C:\WINDOWS\system32\drivers\mbam.sys 16384 bytes (Malwarebytes Corporation, Malwarebytes' Anti-Malware)
0xA8C7B000 C:\WINDOWS\system32\DRIVERS\mdmxsdk.sys 16384 bytes (Conexant, Diagnostic Interface DRIVER)
0xF70E7000 C:\WINDOWS\system32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xA8FDF000 C:\WINDOWS\system32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0xF70EB000 C:\WINDOWS\system32\DRIVERS\rcvpn.sys 16384 bytes (SonicWALL, Inc., SonicWALL VPN Adapter)
0xF7918000 ACPIEC.sys 12288 bytes (Microsoft Corporation, ACPI Embedded Controller Driver)
0xF790C000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xF7910000 compbatt.sys 12288 bytes (Microsoft Corporation, Composite Battery Driver)
0xAA71C000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xF70FF000 C:\WINDOWS\system32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xF6952000 C:\WINDOWS\system32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xA8F9F000 C:\WINDOWS\system32\DRIVERS\s24trans.sys 12288 bytes (Intel Corporation, Intel WLAN Packet Driver)
0xF7A48000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xF7A60000 C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS 8192 bytes
0xF7A46000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xF7A00000 intelide.sys 8192 bytes (Microsoft Corporation, Intel PCI IDE Driver)
0xF79FC000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xF7A4A000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xF7A4C000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xF7A3E000 C:\WINDOWS\system32\DRIVERS\serscan.sys 8192 bytes (Microsoft Corporation, Serial Imaging Device Driver)
0xF7A40000 C:\WINDOWS\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xF7A44000 C:\WINDOWS\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xF79FE000 C:\WINDOWS\system32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xF7C14000 C:\WINDOWS\system32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xF7BBE000 C:\WINDOWS\system32\DRIVERS\DMICall.sys 4096 bytes (Sony Corporation, Windows 2000 DMI Call Kernel Driver)
0xF7B66000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xF7B74000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xF7AC5000 C:\WINDOWS\system32\DRIVERS\OPRGHDLR.SYS 4096 bytes (Microsoft Corporation, ACPI Operation Registration Driver)
0xF7AC4000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
==============================================
>Stealth
==============================================

#8 Broni

Broni

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Posted 07 August 2011 - 10:19 PM

Those look clean, but your DNS has been hijacked by an Ukrainian hijacker:

DNS Servers . . . . . . . . . . . : 209.18.47.61

209.18.47.62

192.168.1.1

213.109.65.67

213.109.72.102


We need to reset your router.

Go Start>Run (Start search in Vista), type in:
cmd
Click OK (Vista and Windows 7 users: while holding CTRL, and SHIFT, press Enter).

In Command Prompt window, type in following commands, and hit Enter after each one:
ipconfig /flushdns
ipconfig /registerdns
ipconfig /release
ipconfig /renew
net stop "dns client"
net start "dns client"


Turn the computer off.

On your router, you'll find a pinhole marked "Reset".
Keep pushing the hole, using a pencil, or a paperclip until all lights briefly come off and on.
NOTE. Simple router disconnecting from a power source will NOT do.
Restart computer and check for redirections.

NOTE. You may need to re-check your router security settings, as described HERE

When done....

Re-run MiniToolbox.

Checkmark following boxes:
  • List IP configuration
Click Go and post the result.

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#9 Shawnee2

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Posted 08 August 2011 - 08:03 PM

Latest update - talked with Time Warner about the IP address issue you mentioned. They were totally lost but flushed the dns and reset the modum. Found out that if I do not run through the wireless router and connect straight to the modum, I do not have any issues witht the connection. Ran the MiniTool above and the two 213 addresses and the 192 address was no longer present. Now the interesting part- as soon as I hook the wireless back up MalwareBytes blocks an outgoing attempt to the 213 address and my computer will hardly do anything. I could not connect to the internet at all but as soon as I disable the wireless and straight wired it everything was running as it should. Am I infected somewhere or is it something with my wireless router?

#10 Broni

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Posted 08 August 2011 - 08:12 PM

It looks like there is still something there, but some tools not allowed in this forum must be used.

With the information you have provided I believe you will need help from the malware removal team.
Please make sure that you read the information about getting started first.
Then start a new thread HERE and include or required logs.
Including a link to this thread will be helpful.

Good luck and be patient. Help is on the way!

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#11 Orange Blossom

Orange Blossom

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Posted 09 August 2011 - 10:35 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic413672.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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An ounce of prevention is worth a pound of cure

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