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FileCure controls my computer


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#1 developer

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Posted 06 August 2011 - 06:14 PM

Hello,

My operating system is WinXP, SP3.

Whenever I click on an icon on my desktop to start a program, I receive the following dialog box:

FileCure - Manage File Extension
You are trying to open this file:
File name: firefox.exe
To open this file, Windows needs to know what program to use.
What do you want to do?

Use FileCure to manage this type of file
Use Windows to manage this type of file
OK/Cancel.

I select Windows, never FileCure.

When I click OK (after selecting Windows),I get the following dialog box:

rundll32.exe

(a white X on a red field)

This file does not have a program associated with it for performing this action. Create an association in the Folder Options control panel.
OK.

When I click OK, all boxes go away.

If I go to Folder Options, there are 3 tabs: General, View and File Types.

If I click on File Types, I don't understand the resulting boxes.

If I click on Add/Remove Programs, I get a dialog box which is almost the same as the previously mentioned FileCure box. The difference is File name is now rundll32.exe. It offers the exact same options and results.

A long time ago, I downloaded ParetoLogic because it said it would help run files without associations. As far as I know, it never caused any issues. However, (there's always a however, isn't there)it seems that FileCure is associated with ParetoLogic. I have tried accessing Malwarbytes previously loaded, and get the same FileCure dialog box. Can't get firefox either, but can get IE

I have SuperAntiSpyware and AVG free but neither of these shortcut icons appear in my systray anymore.

My best recollection of how this started (about 2 days ago), was I ran a routine SAS and it found the following: System.BrokenFileAssociation. I quarantined/removed it and that's when the issue began.

Essentially, access to most programs is gone. I have not tried to access ParetoLogic for fear it might make things worse. All Control Pane icons are controlled by FileCure.

Of course, would very much appreciate any and all help. Please let me know if you need additional data. Thanks

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#2 boopme

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Posted 06 August 2011 - 09:32 PM

Hello for the To open this file, Windows needs to know what program to use.

Go here to Doug KNox's Windows® XP File Association Fixes
Run 9th down on left... EXE File Association Fix ... the EXE not EML one.

>>>
ParetoLogic is a data recovery program.
They also provide utility software, driver updates,
and an anti-virus program.

http://www.paretologic.com/products/index.aspx

The program was likely installed on your system at some point, then uninstalled. This isn't
malware, a virus, or any other bad thing.
It's probably tryingto run a scheduled update. To get rid of it,
go to Control Panel.
Open up Scheduled Tasks.
Find the entry for ParetoLogic Registration and
delete it.
To delete, right click on the entry, then choose Delete.



Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware


IF NEEDED-->>> This infection changes settings on your computer so that when you launch an executable, a file ending with .exe, it will instead launch the infection rather than the desired program. To fix this we must first download a Registry file that will fix these changes. From a clean computer, please download the following file and save it to a removable media such as a CD/DVD, external Drive, or USB flash drive.

FixNCR.reg

insert the removable device into the infected computer and open the folder the drive letter associated with it. You should now see the FixNCR.reg file that you had downloaded onto it. Double-click on the FixNCR.reg file to fix the Registry on your infected computer.

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.
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