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windows explorer stopped working


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#1 anderkl

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Posted 06 August 2011 - 06:05 PM

Hello -

After having several problems with Malware and stuff, I got my computer working finally. However, the windows explorer stopped working. As soon as I right click on any application on the desktop, it throws me error. The Operating system is widows vista home premium and here are the details of the problem:

Problem Event Name: BEX
Application Name: Explorer.exe
Application Version: 6.6.6000.16771
Fault Module Name: MSVCR90.dll
Fault Module Version: 9.0.30729.4148

Thanks for your help.

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#2 TheShooter93

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Posted 06 August 2011 - 08:04 PM

I suggest you post in the Virus, Trojan, Spyware, and Malware Removal Logs section of this site.

Before you post there, make sure to read the Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help.

CCNA R&SCCNA Security | Network+  |  B.S. - Information Technology | Cyber Security Engineer

If I am helping you and have not replied within 48 hours, please send me a private message.

 

 


#3 anderkl

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Posted 06 August 2011 - 08:42 PM

After they have said that the computer is clean of virus/malware, they have asked me to go to windows forums and here is the thread.

#4 hamluis

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Posted 07 August 2011 - 08:29 AM

See topic at http://answers.microsoft.com/en-us/windows/forum/windows_other-windows_update/problem-event-name-bex-error-message/cf5baf73-0877-4070-abfb-a2c3a17a9e10 .

Louis




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