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Infected with malware and canīt access google.com


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6 replies to this topic

#1 Pedro Tenente

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Posted 06 August 2011 - 01:21 PM

I've been trying to use google.com but when i try a message come up: "404 not found ngynx"
i tryed to found a solution and runned DDS, and here is the log:


.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_26
Run by Pedro Tenente at 14:58:16 on 2011-08-06
Microsoft Windows 7 Professional 6.1.7601.1.1252.55.1046.18.3069.1771 [GMT -3:00]
.
AV: avast! Antivirus *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\taskhost.exe
C:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Real\RealPlayer\Update\realsched.exe
C:\Program Files\Microsoft Office\Office14\MSOSYNC.EXE
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Users\Pedro Tenente\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\rundll32.exe
C:\Users\Pedro Tenente\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Pedro Tenente\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Pedro Tenente\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Pedro Tenente\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uSearch Page = hxxp://search.minituner.org/
uStart Page = hxxp://search.minituner.org/
uSearch Bar = hxxp://search.minituner.org/
mDefault_Search_URL = hxxp://search.minituner.org/
mSearch Page = hxxp://search.minituner.org/
uSearchURL,(Default) = hxxp://search.minituner.org/q/%s
mSearchAssistant = hxxp://search.minituner.org/
mCustomizeSearch = hxxp://search.minituner.org/
uURLSearchHooks: H - No File
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~2\office14\GROOVEEX.DLL
BHO: Auxiliar de Conexão do Windows Live: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.2.4204.1700\swg.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~2\office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
uRun: [Google Update] "c:\users\pedro tenente\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [OfficeSyncProcess] "c:\program files\microsoft office\office14\MSOSYNC.EXE"
mRun: [VirtualCloneDrive] "c:\program files\elaborate bytes\virtualclonedrive\VCDDaemon.exe" /s
mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe -s
mRun: [BCSSync] "c:\program files\microsoft office\office14\BCSSync.exe" /DelayServices
mRun: [avast5] "c:\program files\alwil software\avast5\avastUI.exe" /nogui
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe" -osboot
uPolicies-explorer: DisallowRun = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 2 (0x2)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: &Enviar para o OneNote - c:\progra~1\micros~2\office14\ONBttnIE.dll/105
IE: E&xportar para o Microsoft Excel - c:\progra~1\micros~2\office14\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: DhcpNameServer = 192.168.1.254
TCP: Interfaces\{58588122-152E-441F-8325-5EB3BAE8A399} : NameServer = 200.222.122.132 200.165.132.147
TCP: Interfaces\{BB5E9058-EA08-4C9D-B8DD-5E0480D2A720} : DhcpNameServer = 192.168.1.254
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~2\office14\GROOVEEX.DLL
IFEO: image file execution options - svchost.exe
Hosts: 66.232.102.249 google.com
Hosts: 66.232.102.249 google.com.au
Hosts: 66.232.102.249 www.google.com.au
Hosts: 66.232.102.249 google.be
Hosts: 66.232.102.249 www.google.be
.
Note: multiple HOSTS entries found. Please refer to Attach.txt
.
============= SERVICES / DRIVERS ===============
.
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2011-6-14 441176]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2011-2-23 309848]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2011-2-23 19544]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2011-2-23 54104]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2011-7-8 42184]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2009-6-10 139776]
S2 KMService;KMService;c:\windows\system32\srvany.exe [2011-1-21 8192]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;c:\program files\microsoft office\office14\GROOVE.EXE [2010-3-25 30969208]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]
S3 StorSvc;Serviįo de Armazenamento;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-6-13 52224]
S3 WatAdminSvc;Serviįo de Tecnologias de Ativaįão do Windows;c:\windows\system32\wat\WatAdminSvc.exe [2011-1-21 1343400]
.
=============== Created Last 30 ================
.
2011-08-05 10:59:00 6881616 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{ff91ea40-3856-4578-93a1-e5e5ef7f5099}\mpengine.dll
2011-08-04 19:26:46 -------- d-----w- c:\users\pedro tenente\.EasyPmd2
2011-07-31 04:50:53 -------- d-----w- c:\users\pedro tenente\appdata\roaming\ProtectDISC
2011-07-31 04:43:03 -------- d-----w- c:\program files\Kalypso
2011-07-28 11:45:07 -------- d-----w- c:\program files\Disciples 3 Renaissance
2011-07-27 21:02:01 -------- d-----w- c:\users\pedro tenente\appdata\local\Native Instruments
2011-07-24 02:46:31 -------- d-----w- c:\users\pedro tenente\appdata\roaming\The Creative Assembly
2011-07-24 02:42:23 21292360 ----a-r- c:\programdata\microsoft\windows\start menu\programs\razor 1911\napoleon total war\Napoleon.exe
2011-07-21 19:42:58 -------- d-----w- c:\users\pedro tenente\appdata\local\Apple Computer
2011-07-21 19:42:13 -------- d-----w- c:\programdata\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
2011-07-21 19:42:01 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin7.dll
2011-07-21 19:42:01 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin6.dll
2011-07-21 19:42:01 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin5.dll
2011-07-21 19:42:01 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin4.dll
2011-07-21 19:42:01 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin3.dll
2011-07-21 19:42:01 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin2.dll
2011-07-21 19:42:01 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin.dll
2011-07-21 19:41:34 -------- d-----w- c:\users\pedro tenente\appdata\local\Apple
2011-07-21 05:05:18 -------- d-----w- c:\users\pedro tenente\appdata\roaming\Octoshape
2011-07-20 03:00:20 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2011-07-20 02:28:57 -------- d-----w- c:\users\pedro tenente\appdata\roaming\Malwarebytes
2011-07-20 02:28:35 -------- d-----w- c:\programdata\Malwarebytes
2011-07-14 05:11:23 -------- d-----w- c:\users\pedro tenente\.jindent
2011-07-11 06:01:35 -------- d-----w- c:\windows\system32\SPReview
2011-07-11 06:01:10 -------- d-----w- c:\windows\system32\EventProviders
.
==================== Find3M ====================
.
2011-07-11 06:06:19 152576 ----a-w- c:\windows\system32\msclmd.dll
2011-07-04 11:43:53 40112 ----a-w- c:\windows\avastSS.scr
2011-07-04 11:36:43 441176 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2011-07-04 11:32:20 54104 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2011-07-04 04:50:16 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-06-11 02:29:25 2334208 ----a-w- c:\windows\system32\win32k.sys
2011-06-03 05:59:23 290816 ----a-w- c:\windows\system32\KernelBase.dll
2011-06-03 03:48:32 3584 ---ha-w- c:\windows\system32\api-ms-win-core-xstate-l1-1-0.dll
2011-06-03 03:48:31 6144 ---ha-w- c:\windows\system32\api-ms-win-security-base-l1-1-0.dll
2011-06-03 03:48:31 4608 ---ha-w- c:\windows\system32\api-ms-win-core-threadpool-l1-1-0.dll
2011-06-03 03:48:31 3072 ---ha-w- c:\windows\system32\api-ms-win-core-util-l1-1-0.dll
2011-05-24 22:14:10 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-05-24 10:44:59 293376 ----a-w- c:\windows\system32\umpnpmgr.dll
2011-05-14 06:30:30 169984 ----a-w- c:\windows\system32\winsrv.dll
2011-05-14 06:23:24 271872 ----a-w- c:\windows\system32\conhost.exe
2011-05-11 22:20:20 12920 ----a-w- c:\windows\system32\apl001.sys
2011-05-11 22:20:20 10872 ----a-w- c:\windows\system32\apf001.sys
.
============= FINISH: 14:58:32,29 ===============

Attached Files



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#2 Pedro Tenente

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Posted 06 August 2011 - 01:33 PM

i've seen that on the DDS attach there is this report:

==== Hosts File Hijack ======================
.
Hosts: 66.232.102.249 google.com
Hosts: 66.232.102.249 google.com.au
Hosts: 66.232.102.249 www.google.com.au
Hosts: 66.232.102.249 google.be
Hosts: 66.232.102.249 www.google.be
Hosts: 66.232.102.249 google.com.br
Hosts: 66.232.102.249 www.google.com.br
Hosts: 66.232.102.249 google.ca
Hosts: 66.232.102.249 www.google.ca
Hosts: 66.232.102.249 google.ch
Hosts: 66.232.102.249 www.google.ch
Hosts: 66.232.102.249 google.de
Hosts: 66.232.102.249 www.google.de
Hosts: 66.232.102.249 google.dk
Hosts: 66.232.102.249 www.google.dk
Hosts: 66.232.102.249 google.fr
Hosts: 66.232.102.249 www.google.fr
Hosts: 66.232.102.249 google.ie
Hosts: 66.232.102.249 www.google.ie
Hosts: 66.232.102.249 google.it
Hosts: 66.232.102.249 www.google.it
Hosts: 66.232.102.249 google.co.jp
Hosts: 66.232.102.249 www.google.co.jp
Hosts: 66.232.102.249 google.nl
Hosts: 66.232.102.249 www.google.nl
Hosts: 66.232.102.249 google.no
Hosts: 66.232.102.249 www.google.no
Hosts: 66.232.102.249 google.co.nz
Hosts: 66.232.102.249 www.google.co.nz
Hosts: 66.232.102.249 google.pl
Hosts: 66.232.102.249 www.google.pl
Hosts: 66.232.102.249 google.se
Hosts: 66.232.102.249 www.google.se
Hosts: 66.232.102.249 google.co.uk
Hosts: 66.232.102.249 google.co.za
Hosts: 66.232.102.249 www.google.co.za
Hosts: 66.232.102.249 www.bing.com
Hosts: 66.232.102.249 search.yahoo.com
Hosts: 66.232.102.249 www.search.yahoo.com
Hosts: 66.232.102.249 uk.search.yahoo.com
Hosts: 66.232.102.249 ca.search.yahoo.com
Hosts: 66.232.102.249 de.search.yahoo.com
Hosts: 66.232.102.249 fr.search.yahoo.com
Hosts: 66.232.102.249 au.search.yahoo.com

i donīt know what it realy means, but should be the what i causing me trouble...

#3 Pedro Tenente

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Posted 06 August 2011 - 01:37 PM

here is the GMER log...

Attached Files

  • Attached File  ark.txt   76.49KB   2 downloads


#4 Pedro Tenente

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Posted 06 August 2011 - 01:54 PM

please someone help me!

#5 gringo_pr

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Posted 11 August 2011 - 12:29 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".

information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 gringo_pr

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Posted 14 August 2011 - 01:40 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 gringo_pr

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Posted 17 August 2011 - 08:16 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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