Intel dual-core processor, 2.5GHz
Vista Ultimate 64-bit
I recently got a new AC adapter, but it's the right part no. and a genuine HP product
My computer was fine this morning. I got home this afternoon, turned it on, and it hung on the "Welcome" screen. I couldn't get it to do anything, so I had to manually power it off. I tried again, same issue. I found that if I pressed ctrl+alt+del twice, it would leave the welcome screen and work normally...until Chrome froze up randomly. Just pressing ctrl+alt+del made it work again. Then it happened once more.
I've had some problems with Chrome crashing lately (do to the Shockwave plugin, if that helps) and figured I'd use Firefox and deal with Chrome later. Firefox froze, too. Then, even task manager froze.
I went into safe mode + networking and ran the Malwarebytes scanner, came up with nothing. Someone advised me that the issue was most likely a service that was starting up and causing problems. I turned them all off, and then turned them on one-by-one, then restarting the system to see how it behaved. During this process Startup repair came up, but I quickly realized it was because I plugged in my USB-powered cooling pad while it was restarting.
It hung on the welcome page again when I turned on the Active Hard Disk Monitor - that basically checks the temp of your hard drive; I've had it installed for probably 18 months or so with no problems. I don't use it very often, but I guess the service still runs in the background.
I'm still having issues with things randomly freezing up - while other things are fine. I opened Dreamweaver with no problems, but Firefox froze on Google. You get the idea.
At one point when it froze, I used ctrl+alt+del to find an error message - something like "logon failed to create security options dialog" or something like that. Closed out, it went back to my the desktop, things seemed fine. But it's done that two more times.
Then, since the only system changes I have made in the past week are a Dreamweaver Update and installing LoJack for Laptops (I got it with my laptop but never installed it; found the disc and figured I might as well) I decided I'd just try a system restore. However, it says I have no restore points and said I could create one now. I didn't realize I needed to create them; I thought it did that on its own. So, I don't know if having no system restore points is a symptom or just my own fault.
I am completely lost at the moment. Sometimes it's obvious that something is a virus, or obvious it's a Windows issue, and so on, but I'm completely stumped. If there's anymore information I can provide, please let me know.
EDIT: I just opened the Event Viewer to see if there's anything there to help, and that froze up too. It started working again, and here's the error stuff I see:
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected - twice in past hour but 15x today
Faulting application chrome.exe, version 0.0.0.0, time stamp 0x4e2fa4f2, faulting module chrome.dll, version 13.0.782.107, time stamp 0x4e2fa4af, exception code 0x80000003, fault offset 0x00020006, process id 0x590, application start time 0x01cc53ea541de4d5. - 3x in past hour, no other times today
The COM+ Event System detected a bad return code during its internal processing. HRESULT was 8007043c from line 45 of d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp. Please contact Microsoft Product Support Services to report this error. - happened once in the past hour, but nine times total today
This also occurred not as an "error" but under "warnings":
The winlogon notification subscriber <GPClient> was unavailable to handle a notification event. -
Any help would be appreciated. Thanks in advance.
Edited by epcheney, 05 August 2011 - 11:36 PM.