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“The application or DLL C:\WINDOWS\system32\dbghelp.dll

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#1 NoDeB8


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Posted 05 August 2011 - 10:43 PM

I have a Toshiba dual core laptop that used to be a Trojan horse magnet, but since I started using Mozzilla with NoScript, I have had none! Unfortunately, I decided to venture out and try Google Chrome (which I liked very much) and ended up with 6 Trojan horses!!! In the process of removing them (I am guessing) I damaged my dbghelp.dll file. Some of it is in my recycle bin, but it is, also, still found in other application extensions such as: WINDOWS I386, service pack files I386 and System 32,plus program files\Google\GoogleSketchUp. There are no ill affects due to this damaged file that I have noticed other than the warnings popping up telling me there is an issue that reads : “The application or DLL C:\WINDOWS\system32\dbghelp.dll is not a valid Windows image. Please check this against your installation diskette“. (with two different headings : GoogleUpdate.exe- Bad Image or GoogleCrashHandler.exe- Bad Image). Is there any way, aside from reinstalling windows, to fix this file?

Thanks for your time!!

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#2 dc3


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Posted 06 August 2011 - 10:38 AM

Run sfc with the scannow option, this will scan and repair important Windows files.


1. Locate your Windows XP installation CD. If you don't have one, you'll need to locate a directory on your system that's named"i386" (without the quotes). This directory may be on a hidden partition on your hard drive.

2. Go to Start, then to Run, and type in "SFC.EXE /SCANNOW" (without the quotes - and with a space between the SFC.EXE and the /SCANNOW). Then press Enter. (For VISTA, go to Start and type in the above information, then go to the top of the box and right click on SFC.EXE /SCANNOW and select "Run As Administrator")

3. The program may (or it may not) ask you for your Windows XP installation CD - please insert it at the prompt. If it doesn't ask you for the CD this means that it wasn't necessary to replace any files.

4. In the event the the system asks you for the CD, you must visit Windows Update immediately after the scan is completed (Please note that there won't be any confirmation dialog - the program will just exit without telling you anything).

5. If this doesn't repair the problem with your system other troubleshooting procedures are required.

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