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IE search redirects and unable to go to google.com


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17 replies to this topic

#1 zhowser

zhowser

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Posted 05 August 2011 - 12:17 PM

I have a machine that will not go out to google.com anymore. I can ping google.com no problem. When I could go to google.com I could search on google but when I would click any link it would redirect me to other sites. I am not able to even get to google.com now. When I search in yahoo the search never goes through. I can search in AOL though. I have run spybot and malewarebytes. Spybot found fraud.sysguard and cleaned it. Malewarebytes found

Registry Values Infected:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ProxyServer (PUM.Bad.Proxy) -> Value: ProxyServer -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\kaqfmffa (Trojan.FakeAlertR.Gen) -> Value: kaqfmffa -> Quarantined and deleted successfully.

Files Infected:
c:\Users\receptionist\Desktop\test.exe (Trojan.FakeAlertRP.Gen) -> Quarantined and deleted successfully.

Here is the DDS log file.

.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 8.0.7601.17514
Run by receptionist at 9:58:56 on 2011-08-05
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.3292.1807 [GMT -6:00]
.
AV: Lavasoft Ad-Watch Live! Anti-Virus *Enabled/Updated* {9FF26384-70D4-CE6B-3ECB-E759A6A40116}
AV: Symantec Endpoint Protection *Enabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Symantec Endpoint Protection *Enabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
SP: Lavasoft Ad-Watch Live! *Enabled/Updated* {24938260-56EE-C1E5-047B-DC2BDD234BAB}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\System32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\SYSTEM32\DWRCS.EXE
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\WavXDocMgr.exe
C:\Program Files\Dell\Dell ControlPoint\Dell.ControlPoint.exe
C:\Program Files\Dell\Dell ControlPoint\Security Manager\BcmDeviceAndTaskStatusService.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Windows\System32\mobsync.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\PROGRAM FILES\IBM\CLIENT ACCESS\EMULATOR\pcsws.exe
C:\Users\receptionist\AppData\Roaming\SEAGULL\J Walk Windows Client\4.1038.1.218\jw9c.exe
C:\Program Files\IBM\Client Access\Emulator\pcscm.exe
C:\PROGRAM FILES\IBM\CLIENT ACCESS\EMULATOR\pcsws.exe
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\conhost.exe
.
============== Pseudo HJT Report ===============
.
uSearch Page = hxxp://www.google.com
uSearch Bar = Preserve
uStart Page = hxxp://www.aol.com/
mDefault_Search_URL =
mSearch Page =
uInternet Settings,ProxyOverride = <local>
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SearchHelper.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.6406.1642\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10k_ActiveX.exe -update activex
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [WavXMgr] c:\program files\wave systems corp\services manager\docmgr\bin\WavXDocMgr.exe
mRun: [DellControlPoint] "c:\program files\dell\dell controlpoint\Dell.ControlPoint.exe"
mRun: [USCService] c:\program files\dell\dell controlpoint\security manager\BcmDeviceAndTaskStatusService.exe
mRun: [Adobe Acrobat Speed Launcher] "c:\program files\adobe\acrobat 9.0\acrobat\Acrobat_sl.exe"
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 9.0\acrobat\Acrotray.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [Client Access Service] "c:\program files\ibm\client access\cwbsvstr.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [DameWare MRC Agent] c:\windows\system32\DWRCST.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~1\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: DhcpNameServer = 192.168.5.19 209.253.113.10
TCP: Interfaces\{72C13BDE-D73D-4FE3-9861-5BD08DA59ACC} : DhcpNameServer = 192.168.5.19 209.253.113.10
Notify: igfxcui - igfxdev.dll
LSA: Authentication Packages = msv1_0 wvauth
Hosts: 127.0.0.1 www.spywareinfo.com
Hosts: 184.107.64.190 www.google.com
Hosts: 209.172.56.115 search.yahoo.com
Hosts: 209.172.56.115 www.bing.com
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\receptionist\appdata\roaming\mozilla\firefox\profiles\fa291lzy.default\
FF - plugin: c:\program files\google\update\1.3.21.57\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60310.0\npctrlui.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
.
============= SERVICES / DRIVERS ===============
.
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2011-7-11 64512]
R1 dwvkbd;DameWare Virtual Keyboard 32 bit Driver;c:\windows\system32\drivers\dwvkbd.sys [2007-2-15 26624]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2011-4-25 2151640]
R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2010-5-27 1153368]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2009-11-25 2477304]
R3 DwMirror;DwMirror;c:\windows\system32\drivers\DamewareMini.sys [2007-2-7 3712]
R3 e1kexpress;Intel® PRO/1000 PCI Express Network Connection Driver K;c:\windows\system32\drivers\e1k6232.sys [2010-5-19 214696]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-7-28 105592]
R3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\lavasoft\ad-aware\kernexplorer.sys [2011-4-25 15232]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-6-7 136176]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-6-7 136176]
S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-3-19 52224]
.
=============== Created Last 30 ================
.
2011-07-11 19:56:43 16432 ----a-w- c:\windows\system32\lsdelete.exe
2011-07-11 18:19:18 64512 ----a-w- c:\windows\system32\drivers\Lbd.sys
2011-07-11 18:19:17 101720 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2011-07-11 18:14:34 -------- d-----w- c:\users\receptionist\appdata\local\Sunbelt Software
2011-07-11 18:14:10 -------- dc-h--w- c:\programdata\{91EC863D-D912-4466-91CC-9489A4A2ADD3}
2011-07-11 18:13:49 -------- d-----w- c:\program files\Lavasoft
2011-07-06 21:45:52 55296 --sha-w- c:\users\receptionist\appdata\local\cleanhtm.exe
.
==================== Find3M ====================
.
2011-07-07 01:52:42 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-07-07 01:52:42 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
.
============= FINISH: 9:59:45.00 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Local time:04:00 AM

Posted 10 August 2011 - 02:00 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".

information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 13 August 2011 - 04:39 PM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 zhowser

zhowser
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Posted 14 August 2011 - 01:28 AM

Sorry I still need help I just haven't had time to try and work on this issue just yet. Should be able to do it this Monday.

#5 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 14 August 2011 - 01:35 AM

Thanks for letting me know


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 zhowser

zhowser
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  • Local time:02:00 AM

Posted 15 August 2011 - 09:57 AM

Here is the DDS logs DDS.txt first then Attach.txt, then the Unhooker log.

.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 8.0.7601.17514
Run by receptionist at 8:50:58 on 2011-08-15
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.3292.2016 [GMT -6:00]
.
AV: Lavasoft Ad-Watch Live! Anti-Virus *Enabled/Updated* {9FF26384-70D4-CE6B-3ECB-E759A6A40116}
AV: Symantec Endpoint Protection *Enabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Symantec Endpoint Protection *Enabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
SP: Lavasoft Ad-Watch Live! *Enabled/Updated* {24938260-56EE-C1E5-047B-DC2BDD234BAB}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\System32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\SYSTEM32\DWRCS.EXE
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\WavXDocMgr.exe
C:\Program Files\Dell\Dell ControlPoint\Dell.ControlPoint.exe
C:\Program Files\Dell\Dell ControlPoint\Security Manager\BcmDeviceAndTaskStatusService.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Windows\System32\mobsync.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\PROGRAM FILES\IBM\CLIENT ACCESS\EMULATOR\pcsws.exe
C:\Program Files\IBM\Client Access\Emulator\pcscm.exe
C:\PROGRAM FILES\IBM\CLIENT ACCESS\EMULATOR\pcsws.exe
C:\PROGRAM FILES\IBM\CLIENT ACCESS\EMULATOR\pcsws.exe
C:\PROGRAM FILES\IBM\CLIENT ACCESS\EMULATOR\pcsws.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\conhost.exe
.
============== Pseudo HJT Report ===============
.
uSearch Page = hxxp://www.google.com
uSearch Bar = Preserve
uStart Page = hxxp://www.aol.com/
mDefault_Search_URL =
mSearch Page =
uInternet Settings,ProxyOverride = <local>
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SearchHelper.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.6406.1642\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10k_ActiveX.exe -update activex
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [WavXMgr] c:\program files\wave systems corp\services manager\docmgr\bin\WavXDocMgr.exe
mRun: [DellControlPoint] "c:\program files\dell\dell controlpoint\Dell.ControlPoint.exe"
mRun: [USCService] c:\program files\dell\dell controlpoint\security manager\BcmDeviceAndTaskStatusService.exe
mRun: [Adobe Acrobat Speed Launcher] "c:\program files\adobe\acrobat 9.0\acrobat\Acrobat_sl.exe"
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 9.0\acrobat\Acrotray.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [Client Access Service] "c:\program files\ibm\client access\cwbsvstr.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [DameWare MRC Agent] c:\windows\system32\DWRCST.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~1\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: DhcpNameServer = 192.168.5.19 209.253.113.10
TCP: Interfaces\{72C13BDE-D73D-4FE3-9861-5BD08DA59ACC} : DhcpNameServer = 192.168.5.19 209.253.113.10
Notify: igfxcui - igfxdev.dll
LSA: Authentication Packages = msv1_0 wvauth
Hosts: 127.0.0.1 www.spywareinfo.com
Hosts: 184.107.64.190 www.google.com
Hosts: 209.172.56.115 search.yahoo.com
Hosts: 209.172.56.115 www.bing.com
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\receptionist\appdata\roaming\mozilla\firefox\profiles\fa291lzy.default\
FF - plugin: c:\program files\google\update\1.3.21.57\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60310.0\npctrlui.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
.
============= SERVICES / DRIVERS ===============
.
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2011-7-11 64512]
R1 dwvkbd;DameWare Virtual Keyboard 32 bit Driver;c:\windows\system32\drivers\dwvkbd.sys [2007-2-15 26624]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2011-4-25 2151640]
R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2010-5-27 1153368]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2009-11-25 2477304]
R3 DwMirror;DwMirror;c:\windows\system32\drivers\DamewareMini.sys [2007-2-7 3712]
R3 e1kexpress;Intel® PRO/1000 PCI Express Network Connection Driver K;c:\windows\system32\drivers\e1k6232.sys [2010-5-19 214696]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-7-28 105592]
R3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\lavasoft\ad-aware\kernexplorer.sys [2011-4-25 15232]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-6-7 136176]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-6-7 136176]
S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-3-19 52224]
.
=============== Created Last 30 ================
.
.
==================== Find3M ====================
.
2011-07-11 18:19:16 101720 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2011-07-07 01:52:42 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-07-07 01:52:42 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
.
============= FINISH: 8:51:39.44 ===============



.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-06-23.01)
.
Microsoft Windows 7 Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 5/25/2010 1:55:06 PM
System Uptime: 7/30/2011 11:06:40 AM (381 hours ago)
.
Motherboard: Dell Inc. | | 0C27VV
Processor: Intel® Core™2 Duo CPU E8400 @ 3.00GHz | CPU | 1980/1333mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 140 GiB total, 85.652 GiB free.
D: is CDROM ()
G: is NetworkDisk (NTFS) - 935 GiB total, 600.343 GiB free.
H: is NetworkDisk (NTFS) - 935 GiB total, 600.343 GiB free.
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP39: 7/27/2011 - Scheduled Checkpoint
RP40: 8/3/2011 12:00:02 AM - Scheduled Checkpoint
.
==== Installed Programs ======================
.
Acrobat.com
Ad-Aware
Adobe Acrobat 9 Standard - English, Français, Deutsch
Adobe Acrobat 9.4.3 - CPSID_83708
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.3
Apple Application Support
Apple Mobile Device Support
Apple Software Update
BioAPI Framework
Bonjour
Brother HL-5340D
DCP32MMWrapper
Dell Backup and Recovery Manager
Dell Control Point
Dell ControlPoint Security Manager
Dell Edoc Viewer
Dell Embassy Trust Suite by Wave Systems
Dell Security Device Driver Pack
Document Manager Lite
EMBASSY Security Center
EMBASSY Security Setup
ESC Home Page Plugin
Gemalto
Google Toolbar for Internet Explorer
Google Update Helper
IBM iSeries Access for Windows
Intel® Graphics Media Accelerator Driver
Intel® Network Connections 14.8.43.0
Intel® TV Wizard
Intel® Matrix Storage Manager
iTunes
J Walk Windows Client
Java Auto Updater
Java™ 6 Update 21
Junk Mail filter update
LiveUpdate 3.3 (Symantec Corporation)
Malwarebytes' Anti-Malware version 1.51.1.1800
MFCLOC
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Office 2003 Web Components
Microsoft Office 2007 Primary Interop Assemblies
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Small Business 2007
Microsoft Office Small Business Connectivity Components
Microsoft Office Word MUI (English) 2007
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft SQL Server Native Client
Microsoft SQL Server Setup Support Files (English)
Microsoft SQL Server VSS Writer
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Visual C++ 2005 Redistributable
Mozilla Firefox 4.0 (x86 en-US)
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
NTRU TCG Software Stack
PowerDVD DX
Preboot Manager
Private Information Manager
QuickTime
Roxio Creator Audio
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE 10.3
Roxio Creator Tools
Roxio Express Labeler 3
Roxio Update Manager
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2289158)
Security Update for 2007 Microsoft Office System (KB2344875)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
Security Update for Microsoft Office Excel 2007 (KB2345035)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB982158)
Security Update for Microsoft Office PowerPoint Viewer (KB2413381)
Security Update for Microsoft Office Publisher 2007 (KB2284697)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Word 2007 (KB2344993)
Security Wizards
SO32MMWrapper
Spybot - Search & Destroy
Symantec Endpoint Protection
Trusted Drive Manager
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Outlook 2007 (KB2412171)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (KB2508979)
UPEK TouchChip Fingerprint Reader
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
Wave Infrastructure Installer
Wave Support Software
Windows Driver Package - Dell Inc. PBADRV System (09/11/2009 1.0.1.6)
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Toolbar
Windows Live Upload Tool
Windows Live Writer
.
==== Event Viewer Messages From Past Week ========
.
8/8/2011 8:31:20 AM, Error: Microsoft-Windows-GroupPolicy [1058] - The processing of Group Policy failed. Windows attempted to read the file \\sunet.local\SysVol\sunet.local\Policies\{ED914BBE-080B-4F16-8AA5-725153C6DF76}\gpt.ini from a domain controller and was not successful. Group Policy settings may not be applied until this event is resolved. This issue may be transient and could be caused by one or more of the following: a) Name Resolution/Network Connectivity to the current domain controller. B) File Replication Service Latency (a file created on another domain controller has not replicated to the current domain controller). c) The Distributed File System (DFS) client has been disabled.
8/15/2011 7:51:48 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the lmhosts service.
8/14/2011 5:48:01 AM, Error: NETLOGON [5719] - This computer was not able to set up a secure session with a domain controller in domain SUNET due to the following: There are currently no logon servers available to service the logon request. This may lead to authentication problems. Make sure that this computer is connected to the network. If the problem persists, please contact your domain administrator. ADDITIONAL INFO If this computer is a domain controller for the specified domain, it sets up the secure session to the primary domain controller emulator in the specified domain. Otherwise, this computer sets up the secure session to any domain controller in the specified domain.
8/13/2011 11:33:08 AM, Error: Microsoft-Windows-GroupPolicy [1129] - The processing of Group Policy failed because of lack of network connectivity to a domain controller. This may be a transient condition. A success message would be generated once the machine gets connected to the domain controller and Group Policy has succesfully processed. If you do not see a success message for several hours, then contact your administrator.
8/13/2011 11:31:59 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.
8/12/2011 7:57:52 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
8/11/2011 5:16:45 PM, Error: Microsoft-Windows-GroupPolicy [1054] - The processing of Group Policy failed. Windows could not obtain the name of a domain controller. This could be caused by a name resolution failure. Verify your Domain Name System (DNS) is configured and working correctly.
8/11/2011 5:16:43 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the eventlog service.
.
==== End Of File ===========================





RkU Version: 3.8.389.593, Type LE (SR2)
==============================================
OS Name: Windows 7
Version 6.1.7601 (Service Pack 1)
Number of processors #2
==============================================
>Drivers
==============================================
0x9A600000 C:\Windows\system32\DRIVERS\igdkmd32.sys 6451200 bytes (Intel Corporation, Intel Graphics Kernel Mode Driver)
0x82819000 C:\Windows\system32\ntkrnlpa.exe 4268032 bytes (Microsoft Corporation, NT Kernel & System)
0x82819000 PnpManager 4268032 bytes
0x82819000 RAW 4268032 bytes
0x82819000 WMIxWDM 4268032 bytes
0x9D040000 Win32k 2412544 bytes
0x9D040000 C:\Windows\System32\win32k.sys 2412544 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xB9800000 C:\PROGRA~2\Symantec\DEFINI~1\VIRUSD~1\20110814.003\NAVEX15.SYS 1572864 bytes (Symantec Corporation, AV Engine)
0x8BE18000 C:\Windows\System32\drivers\tcpip.sys 1351680 bytes (Microsoft Corporation, TCP/IP Driver)
0x8BA36000 C:\Windows\System32\Drivers\Ntfs.sys 1241088 bytes (Microsoft Corporation, NT File System Driver)
0x9082D000 C:\Windows\System32\Drivers\dump_iaStor.sys 892928 bytes
0x8B80A000 C:\Windows\system32\DRIVERS\iaStor.sys 892928 bytes (Intel Corporation, Intel Matrix Storage Manager driver - ia32)
0x9AC27000 C:\Windows\System32\drivers\dxgkrnl.sys 749568 bytes (Microsoft Corporation, DirectX Graphics Kernel)
0x8BC1E000 C:\Windows\system32\drivers\ndis.sys 749568 bytes (Microsoft Corporation, NDIS 6.20 driver)
0x82EE3000 C:\Windows\system32\CI.dll 700416 bytes (Microsoft Corporation, Code Integrity Module)
0xB583D000 C:\Windows\system32\drivers\peauth.sys 618496 bytes (Microsoft Corporation, Protected Environment Authentication and Authorization Export Driver)
0x99AB6000 C:\Windows\system32\drivers\HTTP.sys 544768 bytes (Microsoft Corporation, HTTP Protocol Stack)
0x82E03000 C:\Windows\system32\mcupdate_GenuineIntel.dll 544768 bytes (Microsoft Corporation, Intel Microcode Update Library)
0x82F8E000 C:\Windows\system32\drivers\Wdf01000.sys 462848 bytes (Microsoft Corporation, Kernel Mode Driver Framework Runtime)
0x8B796000 C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys 434176 bytes (Symantec Corporation, SPBBC Driver)
0x9930E000 C:\Windows\system32\drivers\csc.sys 409600 bytes (Microsoft Corporation, Windows Client Side Caching Driver)
0x99CDE000 C:\Windows\system32\drivers\ADIHdAud.sys 405504 bytes (Analog Devices, Inc., High Definition Audio Function Driver)
0x99286000 C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys 385024 bytes (Symantec Corporation, Symantec Eraser Control Driver)
0x8BBA3000 C:\Windows\System32\Drivers\cng.sys 380928 bytes (Microsoft Corporation, Kernel Cryptography, Next Generation)
0x8B94B000 C:\Windows\system32\drivers\afd.sys 368640 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0xB595B000 C:\Windows\System32\DRIVERS\srv.sys 331776 bytes (Microsoft Corporation, Server driver)
0xB590C000 C:\Windows\System32\DRIVERS\srv2.sys 323584 bytes (Microsoft Corporation, Smb 2.0 Server driver)
0x9D2F0000 C:\Windows\System32\ATMFD.DLL 315392 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0x9AD57000 C:\Windows\system32\DRIVERS\USBPORT.SYS 307200 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0x8B6F9000 C:\Windows\System32\drivers\volmgrx.sys 307200 bytes (Microsoft Corporation, Volume Manager Extension Driver)
0x9093B000 C:\Windows\System32\Drivers\SRTSP.SYS 303104 bytes (Symantec Corporation, Symantec AutoProtect)
0x8B64A000 C:\Windows\system32\drivers\ACPI.sys 294912 bytes (Microsoft Corporation, ACPI Driver for NT)
0x99C89000 C:\Windows\system32\drivers\usbhub.sys 278528 bytes (Microsoft Corporation, Default Hub Driver for USB)
0x82EA1000 C:\Windows\system32\CLFS.SYS 270336 bytes (Microsoft Corporation, Common Log File System Driver)
0x99231000 C:\Windows\system32\DRIVERS\rdbss.sys 266240 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0x8BF9C000 C:\Windows\system32\drivers\volsnap.sys 258048 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0x8BCD5000 C:\Windows\system32\drivers\NETIO.SYS 253952 bytes (Microsoft Corporation, Network I/O Subsystem)
0x99B89000 C:\Windows\system32\DRIVERS\mrxsmb10.sys 241664 bytes (Microsoft Corporation, Longhorn SMB Downlevel SubRdr)
0x9ACDE000 C:\Windows\System32\drivers\dxgmms1.sys 233472 bytes (Microsoft Corporation, DirectX Graphics MMS)
0x99A41000 C:\Windows\system32\DRIVERS\WavxDMgr.sys 229376 bytes (Wave Systems Corp., WavX Document Manager Filter Driver)
0x82C2B000 ACPI_HAL 225280 bytes
0x82C2B000 C:\Windows\system32\halmacpi.dll 225280 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0x9AD17000 C:\Windows\system32\DRIVERS\e1k6232.sys 217088 bytes (Intel Corporation, Intel® Gigabit Adapter NDIS 6.x driver)
0x8B8ED000 C:\Windows\system32\drivers\fltmgr.sys 212992 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0x99C47000 C:\Windows\system32\drivers\ks.sys 212992 bytes (Microsoft Corporation, Kernel CSA Library)
0x8BD65000 C:\Windows\System32\DRIVERS\fvevol.sys 204800 bytes (Microsoft Corporation, BitLocker Drive Encryption Driver)
0x8BDCD000 C:\Windows\System32\DRIVERS\netbt.sys 204800 bytes (Microsoft Corporation, MBT Transport driver)
0x8BF62000 C:\Windows\System32\drivers\fwpkclnt.sys 200704 bytes (Microsoft Corporation, FWP/IPsec Kernel-Mode API)
0x99D41000 C:\Windows\system32\drivers\portcls.sys 192512 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0x8BD38000 C:\Windows\System32\drivers\rdyboost.sys 184320 bytes (Microsoft Corporation, ReadyBoost Driver)
0x90800000 C:\Windows\System32\Drivers\SYMTDI.SYS 184320 bytes (Symantec Corporation, Network Dispatch Driver)
0x8BB65000 C:\Windows\System32\Drivers\msrpc.sys 176128 bytes (Microsoft Corporation, Kernel Remote Procedure Call Provider)
0xB59AC000 C:\Windows\System32\Drivers\fastfat.SYS 172032 bytes (Microsoft Corporation, Fast FAT File System Driver)
0x8B6A3000 C:\Windows\system32\drivers\pci.sys 172032 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0x8B75A000 C:\Windows\system32\drivers\vmbus.sys 172032 bytes (Microsoft Corporation, Virtual Machine Bus)
0x8BDA8000 C:\Windows\system32\DRIVERS\CLASSPNP.SYS 151552 bytes (Microsoft Corporation, SCSI Class System Dll)
0x8BD13000 C:\Windows\System32\Drivers\ksecpkg.sys 151552 bytes (Microsoft Corporation, Kernel Security Support Provider Interface Packages)
0x91B95000 C:\Windows\system32\Drivers\SYMEVENT.SYS 151552 bytes (Symantec Corporation, Symantec Event Library)
0x99B66000 C:\Windows\system32\DRIVERS\mrxsmb.sys 143360 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0x8B9C9000 C:\Windows\system32\DRIVERS\ndiswan.sys 139264 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xB58DE000 C:\Windows\System32\DRIVERS\srvnet.sys 135168 bytes (Microsoft Corporation, Server Network driver)
0x99398000 C:\Windows\system32\DRIVERS\tunnel.sys 135168 bytes (Microsoft Corporation, Microsoft Tunnel Interface Driver)
0x90985000 C:\Windows\System32\drivers\VIDEOPRT.SYS 135168 bytes (Microsoft Corporation, Video Port Driver)
0x9091C000 C:\Windows\system32\drivers\cdrom.sys 126976 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0x9ADB1000 C:\Windows\system32\drivers\HDAudBus.sys 126976 bytes (Microsoft Corporation, High Definition Audio Bus Driver)
0x8BA17000 C:\Windows\system32\DRIVERS\pacer.sys 126976 bytes (Microsoft Corporation, QoS Packet Scheduler)
0x9D2D0000 C:\Windows\System32\cdd.dll 122880 bytes (Microsoft Corporation, Canonical Display Driver)
0x992E4000 C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys 122880 bytes (Symantec Corporation, Symantec Eraser Utility Driver)
0x99A26000 C:\Windows\system32\drivers\luafv.sys 110592 bytes (Microsoft Corporation, LUA File Virtualization Filter Driver)
0x99BC4000 C:\Windows\system32\DRIVERS\mrxsmb20.sys 110592 bytes (Microsoft Corporation, Longhorn SMB 2.0 Redirector)
0x8BC00000 C:\Windows\system32\DRIVERS\serial.sys 106496 bytes (Brother Industries Ltd., Brotehr Serial I/F Driver (WDM))
0x99A79000 C:\Windows\system32\drivers\WudfPf.sys 106496 bytes (Microsoft Corporation, Windows Driver Foundation - User-mode Driver Framework Platform Driver)
0x99B3B000 C:\Windows\system32\DRIVERS\bowser.sys 102400 bytes (Microsoft Corporation, NT Lan Manager Datagram Receiver Driver)
0x99D70000 C:\Windows\system32\drivers\drmk.sys 102400 bytes (Microsoft Corporation, Microsoft Trusted Audio Drivers)
0xB99A1000 C:\Users\RECEPT~1\AppData\Local\Temp\fxddrpog.sys 102400 bytes
0x99372000 C:\Windows\System32\Drivers\dfsc.sys 98304 bytes (Microsoft Corporation, DFS Namespace Client Driver)
0x9ADD0000 C:\Windows\system32\DRIVERS\parport.sys 98304 bytes (Microsoft Corporation, Parallel Port Driver)
0x99200000 C:\Windows\system32\DRIVERS\rasl2tp.sys 98304 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0x8B600000 C:\Windows\system32\DRIVERS\raspppoe.sys 98304 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0x8B618000 C:\Windows\system32\DRIVERS\raspptp.sys 94208 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0x99C17000 C:\Windows\system32\DRIVERS\rassstp.sys 94208 bytes (Microsoft Corporation, RAS SSTP Miniport Call Manager)
0x909C7000 C:\Windows\system32\DRIVERS\tdx.sys 94208 bytes (Microsoft Corporation, TDI Translation Driver)
0x99D96000 C:\Windows\system32\drivers\usbccgp.sys 94208 bytes (Microsoft Corporation, USB Common Class Generic Parent Driver)
0x8B744000 C:\Windows\System32\drivers\mountmgr.sys 90112 bytes (Microsoft Corporation, Mount Point Manager)
0xB9980000 C:\PROGRA~2\Symantec\DEFINI~1\VIRUSD~1\20110814.003\NAVENG.SYS 81920 bytes (Symantec Corporation, AV Engine)
0x99DB8000 C:\Windows\system32\drivers\HIDCLASS.SYS 77824 bytes (Microsoft Corporation, Hid Class Library)
0x8BB90000 C:\Windows\System32\Drivers\ksecdd.sys 77824 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0x99AA3000 C:\Windows\system32\DRIVERS\rspndr.sys 77824 bytes (Microsoft Corporation, Link-Layer Topology Responder Driver for NDIS 6)
0x8B9A5000 C:\Windows\system32\DRIVERS\wanarp.sys 77824 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0x8B784000 00000063 73728 bytes
0x993EE000 C:\Windows\system32\DRIVERS\AgileVpn.sys 73728 bytes (Microsoft Corporation, RAS Agile Vpn Miniport Call Manager)
0x993B9000 C:\Windows\system32\DRIVERS\intelppm.sys 73728 bytes (Microsoft Corporation, Processor Device Driver)
0x99B54000 C:\Windows\System32\drivers\mpsdrv.sys 73728 bytes (Microsoft Corporation, Microsoft Protection Service Driver)
0x8B784000 C:\Windows\system32\drivers\winhv.sys 73728 bytes (Microsoft Corporation, Windows Hypervisor Interface Driver)
0x8BD97000 C:\Windows\system32\DRIVERS\disk.sys 69632 bytes (Microsoft Corporation, PnP Disk Driver)
0x99C00000 C:\Windows\System32\Drivers\dump_dumpfve.sys 69632 bytes
0x8B921000 C:\Windows\system32\drivers\fileinfo.sys 69632 bytes (Microsoft Corporation, FileInfo Filter Driver)
0x99CCD000 C:\Windows\System32\Drivers\NDProxy.SYS 69632 bytes (Microsoft Corporation, NDIS Proxy)
0x8B6D8000 C:\Windows\System32\drivers\partmgr.sys 69632 bytes (Microsoft Corporation, Partition Management Driver)
0x82E88000 C:\Windows\system32\PSHED.dll 69632 bytes (Microsoft Corporation, Platform Specific Hardware Error Driver)
0x8B9B8000 C:\Windows\system32\drivers\termdd.sys 69632 bytes (Microsoft Corporation, Remote Desktop Server Driver)
0x99A93000 C:\Windows\system32\DRIVERS\lltdio.sys 65536 bytes (Microsoft Corporation, Link-Layer Topology Mapper I/O Driver)
0x8BFEE000 C:\Windows\System32\Drivers\mup.sys 65536 bytes (Microsoft Corporation, Multiple UNC Provider Driver)
0x8B6E9000 C:\Windows\system32\drivers\volmgr.sys 65536 bytes (Microsoft Corporation, Volume Manager Driver)
0x8B932000 C:\Windows\system32\DRIVERS\Lbd.sys 61440 bytes (Lavasoft AB, Boot Driver)
0x9ADA2000 C:\Windows\system32\DRIVERS\usbehci.sys 61440 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0x9938A000 C:\Windows\system32\DRIVERS\blbdrive.sys 57344 bytes (Microsoft Corporation, BLB Drive Driver)
0x909F1000 C:\Windows\system32\DRIVERS\netbios.sys 57344 bytes (Microsoft Corporation, NetBIOS interface driver)
0x909B9000 C:\Windows\System32\Drivers\Npfs.SYS 57344 bytes (Microsoft Corporation, NPFS Driver)
0x8BA00000 C:\Windows\System32\drivers\pcw.sys 57344 bytes (Microsoft Corporation, Performance Counters for Windows Driver)
0x99C7B000 C:\Windows\system32\drivers\umbus.sys 57344 bytes (Microsoft Corporation, User-Mode Bus Enumerator)
0x8B63C000 C:\Windows\system32\drivers\WDFLDR.SYS 57344 bytes (Microsoft Corporation, Kernel Mode Driver Framework Loader)
0x993D4000 C:\Windows\system32\drivers\CompositeBus.sys 53248 bytes (Microsoft Corporation, Multi-Transport Composite Bus Enumerator)
0x99DE9000 C:\Windows\System32\Drivers\crashdmp.sys 53248 bytes (Microsoft Corporation, Crash Dump Driver)
0x993E1000 C:\Windows\system32\drivers\kbdclass.sys 53248 bytes (Microsoft Corporation, Keyboard Class Driver)
0x99C38000 C:\Windows\system32\drivers\mouclass.sys 53248 bytes (Microsoft Corporation, Mouse Class Driver)
0xB58FF000 C:\Windows\System32\drivers\tcpipreg.sys 53248 bytes (Microsoft Corporation, TCP/IP Registry Compatibility Driver)
0x91A00000 C:\Windows\System32\drivers\watchdog.sys 53248 bytes (Microsoft Corporation, Watchdog Driver)
0x99302000 C:\Windows\System32\drivers\discache.sys 49152 bytes (Microsoft Corporation, System Indexer/Cache Driver)
0x99DD2000 C:\Windows\system32\drivers\kbdhid.sys 49152 bytes (Microsoft Corporation, HID Keyboard Filter Driver)
0x909DE000 C:\Windows\system32\DRIVERS\TDI.SYS 49152 bytes (Microsoft Corporation, TDI Wrapper)
0x91BF0000 C:\Windows\System32\drivers\vga.sys 49152 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0x99DAD000 C:\Windows\system32\drivers\hidusb.sys 45056 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)
0x99223000 C:\Windows\system32\DRIVERS\monitor.sys 45056 bytes (Microsoft Corporation, Monitor Driver)
0x99DDE000 C:\Windows\system32\DRIVERS\mouhid.sys 45056 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0x909AE000 C:\Windows\System32\Drivers\Msfs.SYS 45056 bytes (Microsoft Corporation, Mailslot driver)
0x99218000 C:\Windows\system32\DRIVERS\ndistapi.sys 45056 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0x8BFE3000 C:\Windows\system32\DRIVERS\PBADRV.sys 45056 bytes (Dell Inc, PBA Support Driver)
0x99D89000 C:\Windows\system32\DRIVERS\usbprint.sys 45056 bytes (Microsoft Corporation, USB Printer driver)
0x9AD4C000 C:\Windows\system32\DRIVERS\usbuhci.sys 45056 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0x8B6CD000 C:\Windows\system32\drivers\vdrvroot.sys 45056 bytes (Microsoft Corporation, Virtual Drive Root Enumerator)
0x91BE6000 C:\Windows\system32\DRIVERS\dwvkbd.sys 40960 bytes (DameWare, DameWare Virtual Keyboard Driver)
0x99DF6000 C:\Windows\System32\drivers\Dxapi.sys 40960 bytes (Microsoft Corporation, DirectX API Driver)
0x9927C000 C:\Windows\system32\drivers\mssmbios.sys 40960 bytes (Microsoft Corporation, System Management BIOS Driver)
0x99272000 C:\Windows\system32\drivers\nsiproxy.sys 40960 bytes (Microsoft Corporation, NSI Proxy)
0x8B941000 C:\Windows\System32\Drivers\PxHelp20.sys 40960 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP)
0x99C2E000 C:\Windows\system32\DRIVERS\rdpbus.sys 40960 bytes (Microsoft Corporation, Microsoft RDP Bus Device driver)
0xB58D4000 C:\Windows\System32\Drivers\secdrv.SYS 40960 bytes (Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K., Macrovision SECURITY Driver)
0x9ADE8000 C:\Windows\system32\DRIVERS\serenum.sys 40960 bytes (Microsoft Corporation, Serial Port Enumerator)
0x91BCE000 C:\Windows\System32\Drivers\SRTSPX.SYS 40960 bytes (Symantec Corporation, Symantec AutoProtect)
0x8B8E4000 C:\Windows\system32\drivers\amdxata.sys 36864 bytes (Advanced Micro Devices, Storage Filter Driver)
0xB5814000 C:\Windows\system32\DRIVERS\asyncmac.sys 36864 bytes (Microsoft Corporation, MS Remote Access serial network driver)
0xB99BA000 C:\Windows\System32\Drivers\BlackBox.SYS 36864 bytes (RKU Driver)
0x8BA0E000 C:\Windows\System32\Drivers\Fs_Rec.sys 36864 bytes (Microsoft Corporation, File System Recognizer Driver)
0x9D2A0000 C:\Windows\System32\TSDDD.dll 36864 bytes (Microsoft Corporation, Framebuffer Display Driver)
0x8BF93000 C:\Windows\system32\drivers\vmstorfl.sys 36864 bytes (Microsoft Corporation, Virtual Storage Filter Driver)
0x993CB000 C:\Windows\system32\drivers\wmiacpi.sys 36864 bytes (Microsoft Corporation, Windows Management Interface for ACPI)
0x8B692000 C:\Windows\system32\drivers\WMILIB.SYS 36864 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0x82E99000 C:\Windows\system32\BOOTVID.dll 32768 bytes (Microsoft Corporation, VGA Boot Driver)
0x8BE00000 C:\Windows\System32\drivers\hwpolicy.sys 32768 bytes (Microsoft Corporation, Hardware Policy Driver)
0x80B9E000 C:\Windows\system32\kdcom.dll 32768 bytes (Microsoft Corporation, Serial Kernel Debugger)
0x8B69B000 C:\Windows\system32\drivers\msisadrv.sys 32768 bytes (Microsoft Corporation, ISA Driver)
0x91A0D000 C:\Windows\System32\DRIVERS\RDPCDD.sys 32768 bytes (Microsoft Corporation, RDP Miniport)
0x91A15000 C:\Windows\system32\drivers\rdpencdd.sys 32768 bytes (Microsoft Corporation, RDP Encoder Miniport)
0x909A6000 C:\Windows\system32\drivers\rdprefmp.sys 32768 bytes (Microsoft Corporation, RDP Reflector Driver Miniport)
0x8BFDB000 C:\Windows\System32\Drivers\spldr.sys 32768 bytes (Microsoft Corporation, loader for security processor)
0x91BDF000 C:\Windows\System32\Drivers\Beep.SYS 28672 bytes (Microsoft Corporation, BEEP Driver)
0x99DCB000 C:\Windows\system32\drivers\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0xB9994000 C:\Users\RECEPT~1\AppData\Local\Temp\mbr.sys 28672 bytes
0x91BD8000 C:\Windows\System32\Drivers\Null.SYS 28672 bytes (Microsoft Corporation, NULL Driver)
0x99BE4000 C:\Windows\system32\DRIVERS\parvdm.sys 28672 bytes (Microsoft Corporation, VDM Parallel Driver)
0x909EA000 C:\Windows\system32\DRIVERS\wfplwf.sys 28672 bytes (Microsoft Corporation, WFP NDIS 6.20 Lightweight Filter Driver)
0x9ADF2000 C:\Windows\system32\DRIVERS\GEARAspiWDM.sys 24576 bytes (GEAR Software Inc., CD DVD Filter)
0x99BDF000 C:\Windows\System32\drivers\BrPar.sys 20480 bytes (Brother Industries Ltd., Brother Parallel class Driver version 1.01)
0xB59EA000 C:\Windows\System32\Drivers\SYMREDRV.SYS 20480 bytes (Symantec Corporation, Redirector Filter Driver)
0xB999B000 C:\Program Files\Lavasoft\Ad-Aware\KernExplorer.sys 12288 bytes
0x99C45000 C:\Windows\system32\drivers\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0x99D94000 C:\Windows\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0x9ADF8000 C:\Windows\system32\DRIVERS\DamewareMini.sys 4096 bytes (DameWare Development, LLC, DameWare Development Mirror Miniport Driver)
==============================================
>Stealth
==============================================

#7 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:04:00 AM

Posted 15 August 2011 - 12:34 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 zhowser

zhowser
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:02:00 AM

Posted 16 August 2011 - 09:02 AM

Everything went good. The computer is running perfectly fine now. Thank you for the help.


ComboFix 11-08-15.07 - receptionist 08/15/2011 13:46:52.1.2 - x86
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.3292.2032 [GMT -6:00]
Running from: \\ns-dnvrfsvr\soft$\ComboFix.exe
AV: Lavasoft Ad-Watch Live! Anti-Virus *Disabled/Updated* {9FF26384-70D4-CE6B-3ECB-E759A6A40116}
AV: Symantec Endpoint Protection *Disabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
SP: Lavasoft Ad-Watch Live! *Disabled/Updated* {24938260-56EE-C1E5-047B-DC2BDD234BAB}
SP: Symantec Endpoint Protection *Disabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\receptionist\AppData\Local\cleanhtm.exe
.
.
((((((((((((((((((((((((( Files Created from 2011-07-15 to 2011-08-15 )))))))))))))))))))))))))))))))
.
.
2011-07-29 21:52 . 2011-07-29 21:52 -------- d-----w- c:\users\receptionist\AppData\Local\Mozilla
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-08-15 19:53 . 2010-06-03 14:01 0 ----a-w- c:\users\receptionist\AppData\Local\WavXMapDrive.bat
2011-07-11 18:19 . 2011-07-11 18:19 101720 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2011-07-07 01:52 . 2011-04-21 14:45 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-07-07 01:52 . 2011-04-21 14:45 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-03-18 17:53 . 2011-07-29 21:52 142296 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\EnabledUnlockedFDEIconOverlay]
@="{30D3C2AF-9709-4D05-9CF4-13335F3C1E4A}"
[HKEY_CLASSES_ROOT\CLSID\{30D3C2AF-9709-4D05-9CF4-13335F3C1E4A}]
2009-11-24 19:48 62832 ----a-w- c:\program files\Wave Systems Corp\Trusted Drive Manager\TdmIconOverlay.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\UninitializedFdeIconOverlay]
@="{CF08DA3E-C97D-4891-A66B-E39B28DD270F}"
[HKEY_CLASSES_ROOT\CLSID\{CF08DA3E-C97D-4891-A66B-E39B28DD270F}]
2009-11-24 19:48 62832 ----a-w- c:\program files\Wave Systems Corp\Trusted Drive Manager\TdmIconOverlay.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2010-06-04 39408]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2009-06-22 1314816]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-08-22 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-08-22 174104]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-08-22 151064]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2009-06-04 186904]
"WavXMgr"="c:\program files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe" [2010-01-05 147328]
"DellControlPoint"="c:\program files\Dell\Dell ControlPoint\Dell.ControlPoint.exe" [2009-11-02 657920]
"USCService"="c:\program files\Dell\Dell ControlPoint\Security Manager\BcmDeviceAndTaskStatusService.exe" [2010-01-06 34232]
"Adobe Acrobat Speed Launcher"="c:\program files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe" [2011-01-31 38840]
"Acrobat Assistant 8.0"="c:\program files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe" [2010-09-23 640440]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2009-11-25 115560]
"Client Access Service"="c:\program files\IBM\Client Access\cwbsvstr.exe" [2005-10-19 20531]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-12-22 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-21 932288]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 0 (0x0)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2010-06-07 136176]
R3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [2010-06-07 136176]
R3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\Lavasoft\Ad-Aware\KernExplorer.sys [2011-04-26 15232]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 52224]
S0 Lbd;Lbd;c:\windows\system32\DRIVERS\Lbd.sys [2011-04-26 64512]
S1 dwvkbd;DameWare Virtual Keyboard 32 bit Driver;c:\windows\system32\DRIVERS\dwvkbd.sys [2007-02-15 26624]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [2011-06-28 2151640]
S2 SBSDWSCService;SBSD Security Center Service;c:\program files\Spybot - Search & Destroy\SDWinSec.exe [2009-01-26 1153368]
S3 DwMirror;DwMirror;c:\windows\system32\DRIVERS\DamewareMini.sys [2007-02-07 3712]
S3 e1kexpress;Intel® PRO/1000 PCI Express Network Connection Driver K;c:\windows\system32\DRIVERS\e1k6232.sys [2009-11-06 214696]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-07-28 105592]
.
.
Contents of the 'Scheduled Tasks' folder
.
2011-08-15 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-06-07 15:09]
.
2011-08-15 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-06-07 15:09]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.aol.com/
uInternet Settings,ProxyOverride = <local>
TCP: DhcpNameServer = 192.168.5.19 209.253.113.10
FF - ProfilePath - c:\users\receptionist\AppData\Roaming\Mozilla\Firefox\Profiles\fa291lzy.default\
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
HKLM-Run-DameWare MRC Agent - c:\windows\system32\DWRCST.exe
SafeBoot-Symantec Antvirus
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'Explorer.exe'(1760)
c:\program files\Wave Systems Corp\Trusted Drive Manager\TdmIconOverlay.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Symantec\Symantec Endpoint Protection\Smc.exe
c:\program files\Common Files\Symantec Shared\ccSvcHst.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\windows\SYSTEM32\DWRCS.EXE
c:\program files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\program files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
c:\program files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe
c:\program files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
c:\windows\system32\wbem\unsecapp.exe
c:\windows\system32\wbem\unsecapp.exe
c:\windows\system32\taskhost.exe
c:\program files\Symantec\Symantec Endpoint Protection\SmcGui.exe
c:\windows\system32\conhost.exe
c:\windows\system32\igfxsrvc.exe
c:\program files\Lavasoft\Ad-Aware\AAWTray.exe
c:\windows\system32\sppsvc.exe
c:\\?\c:\windows\system32\wbem\WMIADAP.EXE
.
**************************************************************************
.
Completion time: 2011-08-15 13:56:54 - machine was rebooted
ComboFix-quarantined-files.txt 2011-08-15 19:56
.
Pre-Run: 91,963,150,336 bytes free
Post-Run: 91,269,287,936 bytes free
.
- - End Of File - - 77D3CFBA4DF6CD1360886CF77F023CF7

#9 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 16 August 2011 - 09:39 AM

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 9.3

and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.
[/list]
Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts

Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

If you have problems running Hijackthis.

sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 zhowser

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Posted 17 August 2011 - 09:47 AM

The computer seems to be running just fine.




MBAM Log File
Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7487

Windows 6.1.7601 Service Pack 1
Internet Explorer 8.0.7601.17514

8/17/2011 8:45:02 AM
mbam-log-2011-08-17 (08-45-02).txt

Scan type: Quick scan
Objects scanned: 196390
Time elapsed: 4 minute(s), 1 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)




Hijackthis log file
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:46:45 AM, on 8/17/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v8.00 (8.00.7601.17514)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskhost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\WavXDocMgr.exe
C:\Program Files\Dell\Dell ControlPoint\Dell.ControlPoint.exe
C:\Program Files\Dell\Dell ControlPoint\Security Manager\BcmDeviceAndTaskStatusService.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/USREL/1
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [WavXMgr] C:\Program Files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe
O4 - HKLM\..\Run: [DellControlPoint] "C:\Program Files\Dell\Dell ControlPoint\Dell.ControlPoint.exe"
O4 - HKLM\..\Run: [USCService] C:\Program Files\Dell\Dell ControlPoint\Security Manager\BcmDeviceAndTaskStatusService.exe
O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Client Access Service] "C:\Program Files\IBM\Client Access\cwbsvstr.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [DameWare MRC Agent] C:\Windows\system32\DWRCST.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = sunet.local
O17 - HKLM\Software\..\Telephony: DomainName = sunet.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = sunet.local
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = sunet.local
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: iSeries Access for Windows Remote Command (Cwbrxd) - IBM Corporation - C:\Windows\CWBRXD.EXE
O23 - Service: DameWare Mini Remote Control (DWMRCS) - DameWare Development LLC - C:\Windows\SYSTEM32\DWRCS.EXE
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft Limited - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: SecureStorageService - Wave Systems Corp. - C:\Program Files\Wave Systems Corp\Secure Storage Manager\SecureStorageService.exe
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
O23 - Service: NTRU TSS v1.2.1.29 TCS (tcsd_win32.exe) - Unknown owner - C:\Program Files\NTRU Cryptosystems\NTRU TCG Software Stack\bin\tcsd_win32.exe
O23 - Service: TdmService - Wave Systems Corp. - C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe

--
End of file - 8456 bytes

#11 gringo_pr

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Posted 17 August 2011 - 09:53 AM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
      O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
      O4 - HKLM\..\Run: [DellControlPoint] "C:\Program Files\Dell\Dell ControlPoint\Dell.ControlPoint.exe"
      O4 - HKLM\..\Run: [USCService] C:\Program Files\Dell\Dell ControlPoint\Security Manager\BcmDeviceAndTaskStatusService.exe
      O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
      O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
      O4 - HKLM\..\Run: [Client Access Service] "C:\Program Files\IBM\Client Access\cwbsvstr.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKLM\..\Run: [DameWare MRC Agent] C:\Windows\system32\DWRCST.exe
      O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brakets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]



If you have any problems running Hijackthis.

sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Click on copy to clipboard and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#12 gringo_pr

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Posted 20 August 2011 - 02:50 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 zhowser

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Posted 22 August 2011 - 09:08 AM

Running ESET online scan right now.

#14 zhowser

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Posted 22 August 2011 - 10:21 AM

Here is the ESET Log.


ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.7600.16385 (win7_rtm.090713-1255)
# OnlineScanner.ocx=1.0.0.6528
# api_version=3.0.2
# EOSSerial=dbec9bc48fd18d489bf2b269e85098c3
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2011-08-22 03:11:41
# local_time=2011-08-22 09:11:41 (-0700, Mountain Daylight Time)
# country="United States"
# lang=1033
# osver=6.1.7601 NT Service Pack 1
# compatibility_mode=512 16777215 100 0 0 0 0 0
# compatibility_mode=5893 16776638 100 94 12572379 65567277 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=100058
# found=0
# cleaned=0
# scan_time=3415

#15 gringo_pr

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Posted 23 August 2011 - 11:57 AM

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image


:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.


:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

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