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Believe PC is infected


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15 replies to this topic

#1 jeffjeff_1

jeffjeff_1

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Posted 04 August 2011 - 01:03 PM

My pc has a partitioned hard-drive and on the F: Drive a number of folders have appeared that I cannot get rid off.

The folder titles are:
6a866fa299deb05def628c
RECYCLER
System Volume Information

Access is denied to me removing them.

Also, the computer isnt running as well as I am used to - it is always busy. When running the gmer scan it gets to a certain point and the computer restarts.

Please can you help?


.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by User at 18:41:49 on 2011-08-04
Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.2046.1259 [GMT 1:00]
.
AV: Spyware Doctor with AntiVirus *Disabled/Updated* {D3C23B96-C9DC-477F-8EF1-69AF17A6EFF6}
AV: AVG Anti-Virus Free *Enabled/Outdated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Norton 360 *Disabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton 360\Engine\5.1.0.29\ccSvcHst.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Real\RealPlayer\update\realsched.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\FileHippo.com\UpdateChecker.exe
C:\Program Files\Norton 360\Engine\5.1.0.29\ccSvcHst.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\User\Application Data\Dropbox\bin\Dropbox.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Safari\Safari.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
.
============== Pseudo HJT Report ===============
.
uSearch Bar = hxxp://www.orange.co.uk/iesearch/
uInternet Settings,ProxyOverride = <local>;*.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\5.1.0.29\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\5.1.0.29\ips\IPSBHO.DLL
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\5.1.0.29\coIEPlg.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [FileHippo.com] "c:\program files\filehippo.com\UpdateChecker.exe" /background
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe" -osboot
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit -login
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-app?lic=OQBBAFYARgBSAEUARQAtAFYAMABLAE0AQwAtAEUAOQBWAFUAVwAtAEUAVwAwAFYAQQAtAFUAVQAzAFgATAAtAEYARQBXADkANwA"&"inst=NwA3AC0ANAAzADYAOQA0ADAAMgA1ADYALQBUADEAMQAtAEsAVgAzACsANwAtAEIAQQArADEALQBGAFAAOQAyACsANgAtAFQAQgA5ACsAMgAtAEYATAArADkA"&"prod=90"&"ver=9.0.872
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\user\startm~1\programs\startup\dropbox.lnk - c:\documents and settings\user\application data\dropbox\bin\Dropbox.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~4\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL
DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{3BBD47A8-CA32-4A54-B6FC-805CEA68CCF9} : DhcpNameServer = 192.168.0.1
TCP: Interfaces\{DBE12373-F17F-44E9-9BB9-C8517CCCBD59} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{E9AE259A-D018-4B0E-A8C9-B23D04FC386A} : DhcpNameServer = 192.168.0.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\0501000.01d\SymDS.sys [2011-6-21 340088]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0501000.01d\SymEFA.sys [2011-6-21 744568]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.1.0.29\definitions\bashdefs\20110723.001\BHDrvx86.sys [2011-7-23 815736]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\0501000.01d\Ironx86.sys [2011-6-21 136312]
R2 N360;Norton 360;c:\program files\norton 360\engine\5.1.0.29\ccSvcHst.exe [2011-6-21 130008]
R2 nvUpdatusService;NVIDIA Update Service Daemon;c:\program files\nvidia corporation\nvidia updatus\daemonu.exe [2011-4-26 2218600]
R3 dc3d;MS Hardware Device Detection Driver (USB);c:\windows\system32\drivers\dc3d.sys [2011-3-5 44432]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-7-28 105592]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.1.0.29\definitions\ipsdefs\20110801.030\IDSXpx86.sys [2011-8-2 355256]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.1.0.29\definitions\virusdefs\20110802.003\NAVENG.SYS [2011-8-2 86008]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.1.0.29\definitions\virusdefs\20110802.003\NAVEX15.SYS [2011-8-2 1542392]
S1 SASKUTIL;SASKUTIL;\??\c:\program files\superantispyware\saskutil.sys --> c:\program files\superantispyware\SASKUTIL.sys [?]
S3 PciCon;PciCon;\??\d:\pcicon.sys --> d:\PciCon.sys [?]
S3 TASCAM_US122144;TASCAM USB 2.0 Audio Device driver;c:\windows\system32\drivers\tascusb2.sys [2007-10-3 396192]
S3 TASCAM_US122L_MIDI;TASCAM US-122L WDM MIDI Device;c:\windows\system32\drivers\tscusb2m.sys [2007-10-3 10752]
S3 TASCAM_US122L_WDM;TASCAM US-122L WDM;c:\windows\system32\drivers\tscusb2a.sys [2007-10-3 19904]
S3 ZY202_XP;ZyXEL 802.11g XG202 1211 Driver;c:\windows\system32\drivers\WlanUZXP.sys [2007-5-30 402944]
.
=============== Created Last 30 ================
.
.
==================== Find3M ====================
.
2011-07-17 20:59:10 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-06-21 21:57:47 60872 ----a-w- c:\windows\system32\S32EVNT1.DLL
2011-06-21 21:57:47 126584 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2011-06-02 14:02:05 1858944 ----a-w- c:\windows\system32\win32k.sys
.
============= FINISH: 18:42:24.04 ===============

Attached Files



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#2 HelpBot

HelpBot

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Posted 11 August 2011 - 01:05 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

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  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
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We need to see some information about what is happening in your machine. Please perform the following scan again:

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Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

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Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

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#3 jeffjeff_1

jeffjeff_1
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Posted 16 August 2011 - 03:52 PM

Hi,

I have completed the DDS scan again and below is "dds.txt". I have attached "attach.txt" also.

I am running XP Professional, Version 2002 Service Pack 3 on an AMD Athlon 64x2 Dual Core 3800+ with Norton 360. I'm not sure if this is 32 or 64bit.

I have tried to run the gmer scan but everytime I try, it crashes the computer. I keep finding strange folders which I cant delete. I would really like for the whole system to be checked for virus' and cleaned if necessary.

Kind regards,

JJ

.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by User at 21:31:25 on 2011-08-16
Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.2046.1118 [GMT 1:00]
.
AV: Spyware Doctor with AntiVirus *Disabled/Updated* {D3C23B96-C9DC-477F-8EF1-69AF17A6EFF6}
AV: AVG Anti-Virus Free *Enabled/Outdated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Norton 360 *Disabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 *Disabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton 360\Engine\5.1.0.29\ccSvcHst.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Norton 360\Engine\5.1.0.29\ccSvcHst.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Real\RealPlayer\update\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\FileHippo.com\UpdateChecker.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Documents and Settings\User\Application Data\Dropbox\bin\Dropbox.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\Program Files\Safari\Safari.exe
C:\WINDOWS\system32\wscntfy.exe
.
============== Pseudo HJT Report ===============
.
uSearch Bar = hxxp://www.orange.co.uk/iesearch/
uInternet Settings,ProxyOverride = <local>;*.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\5.1.0.29\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\5.1.0.29\ips\IPSBHO.DLL
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\5.1.0.29\coIEPlg.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [FileHippo.com] "c:\program files\filehippo.com\UpdateChecker.exe" /background
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe" -osboot
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit -login
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-app?lic=OQBBAFYARgBSAEUARQAtAFYAMABLAE0AQwAtAEUAOQBWAFUAVwAtAEUAVwAwAFYAQQAtAFUAVQAzAFgATAAtAEYARQBXADkANwA"&"inst=NwA3AC0ANAAzADYAOQA0ADAAMgA1ADYALQBUADEAMQAtAEsAVgAzACsANwAtAEIAQQArADEALQBGAFAAOQAyACsANgAtAFQAQgA5ACsAMgAtAEYATAArADkA"&"prod=90"&"ver=9.0.872
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\user\startm~1\programs\startup\dropbox.lnk - c:\documents and settings\user\application data\dropbox\bin\Dropbox.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~4\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL
DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
TCP: Interfaces\{3BBD47A8-CA32-4A54-B6FC-805CEA68CCF9} : DhcpNameServer = 192.168.0.1
TCP: Interfaces\{E9AE259A-D018-4B0E-A8C9-B23D04FC386A} : DhcpNameServer = 192.168.0.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\0501000.01d\SymDS.sys [2011-6-21 340088]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0501000.01d\SymEFA.sys [2011-6-21 744568]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.1.0.29\definitions\bashdefs\20110723.001\BHDrvx86.sys [2011-7-23 815736]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\0501000.01d\Ironx86.sys [2011-6-21 136312]
R2 N360;Norton 360;c:\program files\norton 360\engine\5.1.0.29\ccSvcHst.exe [2011-6-21 130008]
R2 nvUpdatusService;NVIDIA Update Service Daemon;c:\program files\nvidia corporation\nvidia updatus\daemonu.exe [2011-4-26 2218600]
R3 dc3d;MS Hardware Device Detection Driver (USB);c:\windows\system32\drivers\dc3d.sys [2011-3-5 44432]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-7-28 105592]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.1.0.29\definitions\ipsdefs\20110812.030\IDSXpx86.sys [2011-8-14 355256]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.1.0.29\definitions\virusdefs\20110813.002\NAVENG.SYS [2011-8-14 86136]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.1.0.29\definitions\virusdefs\20110813.002\NAVEX15.SYS [2011-8-14 1576312]
S1 SASKUTIL;SASKUTIL;\??\c:\program files\superantispyware\saskutil.sys --> c:\program files\superantispyware\SASKUTIL.sys [?]
S3 PciCon;PciCon;\??\d:\pcicon.sys --> d:\PciCon.sys [?]
S3 TASCAM_US122144;TASCAM USB 2.0 Audio Device driver;c:\windows\system32\drivers\tascusb2.sys [2007-10-3 396192]
S3 TASCAM_US122L_MIDI;TASCAM US-122L WDM MIDI Device;c:\windows\system32\drivers\tscusb2m.sys [2007-10-3 10752]
S3 TASCAM_US122L_WDM;TASCAM US-122L WDM;c:\windows\system32\drivers\tscusb2a.sys [2007-10-3 19904]
S3 ZY202_XP;ZyXEL 802.11g XG202 1211 Driver;c:\windows\system32\drivers\WlanUZXP.sys [2007-5-30 402944]
.
=============== Created Last 30 ================
.
2011-08-12 00:50:06 -------- d-----w- C:\6fba092d546c9ed10cdcdb41ffee699c
2011-08-11 22:46:05 139656 -c----w- c:\windows\system32\dllcache\rdpwd.sys
2011-08-11 22:45:26 10496 -c----w- c:\windows\system32\dllcache\ndistapi.sys
.
==================== Find3M ====================
.
2011-07-17 20:59:10 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-07-15 13:29:31 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-07-08 14:02:00 10496 ----a-w- c:\windows\system32\drivers\ndistapi.sys
2011-06-24 14:10:36 139656 ----a-w- c:\windows\system32\drivers\rdpwd.sys
2011-06-23 18:36:30 916480 ----a-w- c:\windows\system32\wininet.dll
2011-06-23 18:36:30 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-06-23 18:36:30 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-06-23 12:05:13 385024 ----a-w- c:\windows\system32\html.iec
2011-06-21 21:57:47 60872 ----a-w- c:\windows\system32\S32EVNT1.DLL
2011-06-21 21:57:47 126584 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2011-06-20 17:44:52 293376 ----a-w- c:\windows\system32\winsrv.dll
2011-06-02 14:02:05 1858944 ----a-w- c:\windows\system32\win32k.sys
.
============= FINISH: 21:31:41.64 ===============

Attached Files



#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 16 August 2011 - 06:24 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

:multiple Anti Virus programs:

It looks like you are operating your computer with multiple Anti Virus programs running in memory at once:

AV: Spyware Doctor with AntiVirus
AV: AVG Anti-Virus Free
AV: Norton 360


Anti-virus programs take up an enormous amount of your computer's resources when they are actively scanning your computer. Having two anti-virus programs running at the same time can cause your computer to run very slow, become unstable and even, in rare cases, crash.

Please remove two of them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 19 August 2011 - 12:07 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 22 August 2011 - 04:54 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 23 August 2011 - 10:49 AM

I have reopened the topic for you




Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 jeffjeff_1

jeffjeff_1
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  • Members
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Posted 23 August 2011 - 04:47 PM

Hi Gringo,

Thanks for reopening the topic.

I have removed all traces of both Spyware Doctor and AVG, however even after running the AVG uninstall software from their site, Combofix still detected it. I had already deleted what i thought were all traces of it and cannot see where it is running.

I shall post the Combofix log below.

I have still a large number of unexplained folders on both hard drive partitions. I cannot access the contents of some of them, cant delete them and they include...
6a866fa299deb05def628c
RECYCLER
System Volume Information

In a "WINDOWS" folder on the C:\ Drive, there are many thousand folders named things like "$NtUninstallKB873339$" and these are highlighted in blue and are taking up gigs of space. In the root directory of the C drive there are many files named similar to "sqmnoopt11.sqm".

Kind regards,

JJ

ComboFix 11-08-22.03 - User 22/08/2011 19:13:19.2.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.2046.1226 [GMT 1:00]
Running from: c:\documents and settings\User\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free *Enabled/Outdated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Norton 360 *Disabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
AV: Spyware Doctor with AntiVirus *Disabled/Updated* {D3C23B96-C9DC-477F-8EF1-69AF17A6EFF6}
FW: Norton 360 *Disabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
.
.
((((((((((((((((((((((((( Files Created from 2011-07-22 to 2011-08-22 )))))))))))))))))))))))))))))))
.
.
2011-08-12 00:50 . 2011-08-12 00:50 -------- d-----w- C:\6fba092d546c9ed10cdcdb41ffee699c
2011-08-11 22:46 . 2011-06-24 14:10 139656 -c----w- c:\windows\system32\dllcache\rdpwd.sys
2011-08-11 22:45 . 2011-07-08 14:02 10496 -c----w- c:\windows\system32\dllcache\ndistapi.sys
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-07-17 20:59 . 2011-03-28 17:53 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-07-15 13:29 . 2001-08-23 12:00 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-07-08 14:02 . 2001-08-23 12:00 10496 ----a-w- c:\windows\system32\drivers\ndistapi.sys
2011-06-24 14:10 . 2007-05-10 15:02 139656 ----a-w- c:\windows\system32\drivers\rdpwd.sys
2011-06-23 18:36 . 2001-08-23 12:00 916480 ----a-w- c:\windows\system32\wininet.dll
2011-06-23 18:36 . 2001-08-23 12:00 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-06-23 18:36 . 2001-08-23 12:00 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-06-23 12:05 . 2007-05-10 15:29 385024 ----a-w- c:\windows\system32\html.iec
2011-06-21 21:57 . 2010-11-29 19:02 60872 ----a-w- c:\windows\system32\S32EVNT1.DLL
2011-06-21 21:57 . 2010-11-29 19:02 126584 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2011-06-20 17:44 . 2001-08-23 12:00 293376 ----a-w- c:\windows\system32\winsrv.dll
2011-06-02 14:02 . 2001-08-23 12:00 1858944 ----a-w- c:\windows\system32\win32k.sys
.
.
((((((((((((((((((((((((((((( SnapShot@2011-08-22_17.18.53 )))))))))))))))))))))))))))))))))))))))))
.
+ 2011-08-22 18:12 . 2011-08-22 18:12 16384 c:\windows\Temp\Perflib_Perfdata_734.dat
+ 2011-08-22 18:10 . 2011-08-22 18:10 16384 c:\windows\Temp\Perflib_Perfdata_6f0.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2010-10-06 23:36 94208 ----a-w- c:\documents and settings\User\Application Data\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2010-10-06 23:36 94208 ----a-w- c:\documents and settings\User\Application Data\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2010-10-06 23:36 94208 ----a-w- c:\documents and settings\User\Application Data\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
2010-10-06 23:36 94208 ----a-w- c:\documents and settings\User\Application Data\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"FileHippo.com"="c:\program files\FileHippo.com\UpdateChecker.exe" [2010-08-09 248832]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-29 421888]
"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2010-07-21 1797008]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2010-12-14 47904]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-10-29 249064]
"TkBellExe"="c:\program files\Real\RealPlayer\update\realsched.exe" [2011-04-26 273544]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-04-14 421160]
"NvMediaCenter"="NvMCTray.dll" [2011-04-07 111208]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2011-04-07 13891176]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"AvgUninstallURL"="start http://www.avg.com/ww.special-uninstallation-feedback-app?lic=OQBBAFYARgBSAEUARQAtAFYAMABLAE0AQwAtAEUAOQBWAFUAVwAtAEUAVwAwAFYAQQAtAFUAVQAzAFgATAAtAEYARQBXADkANwA&inst=NwA3AC0ANAAzADYAOQA0ADAAMgA1ADYALQBUADEAMQAtAEsAVgAzACsANwAtAEIAQQArADEALQBGAFAAOQAyACsANgAtAFQAQgA5ACsAMgAtAEYATAArADkA&prod=90&ver=9.0.872" [?]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\System32\CTFMON.EXE" [2008-04-14 15360]
.
c:\documents and settings\User\Start Menu\Programs\Startup\
Dropbox.lnk - c:\documents and settings\User\Application Data\Dropbox\bin\Dropbox.exe [2011-5-25 24176560]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^User^Start Menu^Programs^Startup^OneNote 2007 Screen Clipper and Launcher.lnk]
path=c:\documents and settings\User\Start Menu\Programs\Startup\OneNote 2007 Screen Clipper and Launcher.lnk
backup=c:\windows\pss\OneNote 2007 Screen Clipper and Launcher.lnkStartup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2011-03-30 17:29 937920 ----a-w- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2011-01-30 15:45 35736 ----a-w- c:\program files\Adobe\Reader 10.0\Reader\reader_sl.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AppleSyncNotifier]
2010-12-14 17:17 47904 ----a-w- c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
2008-04-14 04:42 15360 ----a-w- c:\windows\system32\ctfmon.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ezShieldProtector for Px]
2002-08-20 09:29 40960 ----a-w- c:\windows\system32\ezSP_Px.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\GrooveMonitor]
2007-08-24 06:00 33648 ----a-w- c:\program files\Microsoft Office\Office12\GrooveMonitor.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IntelliPoint]
2010-07-21 16:52 1797008 ----a-w- c:\program files\Microsoft IntelliPoint\ipoint.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2011-04-14 10:32 421160 ----a-w- c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvCplDaemon]
2011-04-07 21:15 13891176 ----a-w- c:\windows\system32\nvcpl.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvMediaCenter]
2011-04-07 21:15 111208 ----a-w- c:\windows\system32\nvmctray.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\nwiz]
2011-02-24 01:57 1753192 ----a-w- c:\program files\NVIDIA Corporation\nView\nwiz.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2010-11-29 17:38 421888 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SoundMan]
2006-06-21 04:42 577536 ----a-w- c:\windows\soundman.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
2011-04-26 10:47 273544 ----a-w- c:\program files\Real\RealPlayer\Update\realsched.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\uTorrent]
2011-03-30 17:02 399736 ----a-w- c:\program files\uTorrent\uTorrent.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=
"c:\\Program Files\\Safari\\Safari.exe"=
"c:\\Program Files\\Real\\RealPlayer\\realplay.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Documents and Settings\\User\\Application Data\\Dropbox\\bin\\Dropbox.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\NVIDIA Corporation\\NVIDIA Updatus\\daemonu.exe"=
.
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360\0501000.01D\SymDS.sys [21/06/2011 22:57 340088]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360\0501000.01D\SymEFA.sys [21/06/2011 22:57 744568]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\Definitions\BASHDefs\20110812.001\BHDrvx86.sys [16/08/2011 21:31 815736]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360\0501000.01D\Ironx86.sys [21/06/2011 22:57 136312]
R2 N360;Norton 360;c:\program files\Norton 360\Engine\5.1.0.29\ccSvcHst.exe [21/06/2011 22:57 130008]
R2 nvUpdatusService;NVIDIA Update Service Daemon;c:\program files\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe [26/04/2011 19:41 2218600]
R3 dc3d;MS Hardware Device Detection Driver (USB);c:\windows\system32\drivers\dc3d.sys [05/03/2011 11:36 44432]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [28/07/2011 18:16 105592]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\Definitions\IPSDefs\20110819.030\IDSXpx86.sys [22/08/2011 17:32 355256]
S1 SASKUTIL;SASKUTIL;\??\c:\program files\SUPERAntiSpyware\SASKUTIL.sys --> c:\program files\SUPERAntiSpyware\SASKUTIL.sys [?]
S3 PciCon;PciCon;\??\d:\pcicon.sys --> d:\PciCon.sys [?]
S3 TASCAM_US122144;TASCAM USB 2.0 Audio Device driver;c:\windows\system32\drivers\tascusb2.sys [03/10/2007 14:27 396192]
S3 TASCAM_US122L_MIDI;TASCAM US-122L WDM MIDI Device;c:\windows\system32\drivers\tscusb2m.sys [03/10/2007 14:27 10752]
S3 TASCAM_US122L_WDM;TASCAM US-122L WDM;c:\windows\system32\drivers\tscusb2a.sys [03/10/2007 14:27 19904]
.
Contents of the 'Scheduled Tasks' folder
.
2010-10-23 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-04-11 11:34]
.
2011-03-05 c:\windows\Tasks\Microsoft_Hardware_Launch_IPoint_exe.job
- c:\program files\Microsoft IntelliPoint\ipoint.exe [2010-07-21 16:52]
.
2011-08-22 c:\windows\Tasks\RealUpgradeLogonTaskS-1-5-21-2000478354-1844237615-839522115-1003.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2011-01-24 14:25]
.
2011-05-24 c:\windows\Tasks\RealUpgradeScheduledTaskS-1-5-21-2000478354-1844237615-839522115-1003.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2011-01-24 14:25]
.
2011-08-22 c:\windows\Tasks\User_Feed_Synchronization-{04C2A8A0-0B87-4C22-8E9E-99A4720C4DE3}.job
- c:\windows\system32\msfeedssync.exe [2009-03-08 03:31]
.
.
------- Supplementary Scan -------
.
uInternet Settings,ProxyOverride = <local>;*.local
TCP: DhcpNameServer = 192.168.1.1
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-08-22 19:17
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\N360]
"ImagePath"="\"c:\program files\Norton 360\Engine\5.1.0.29\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton 360\Engine\5.1.0.29\diMaster.dll\" /prefetch:1"
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'explorer.exe'(3648)
c:\windows\system32\WININET.dll
c:\documents and settings\User\Application Data\Dropbox\bin\DropboxExt.14.dll
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_e6967989\MSVCR80.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
.
Completion time: 2011-08-22 19:18:59
ComboFix-quarantined-files.txt 2011-08-22 18:18
ComboFix2.txt 2011-08-22 17:20
.
Pre-Run: 69,215,817,728 bytes free
Post-Run: 69,198,815,232 bytes free
.
- - End Of File - - 0B022EF8047CD289F31337DDC903589B

#9 gringo_pr

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    Bleepin Gringo


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Posted 24 August 2011 - 06:50 PM

Hello

6a866fa299deb05def628c
RECYCLER
System Volume Information

these are normal windows folders one is system restore and one is the recycle bin the other I have seen before but don't remember what it is for

"$NtUninstallKB873339$" - these are folders for windows updates - http://ask-leo.com/what_are_the_ntunstallkb_folders_in_my_windows_folder_and_can_i_delete_them.html

:P2P Warning!:

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

Please note that as long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect infestations of malware to occur
Once upon a time, P2P file sharing was fairly safe. That is no longer true. P2P programs form a direct conduit on to your computer, their security measures are easily circumvented and malware writers are increasingly exploiting them to spread their wares on to your computer. Further to that, if your P2P program is not configured correctly, your computer may be sharing more files than you realise. There have been cases where people's passwords, address books and other personal, private, and financial details have been exposed to a file sharing network by a badly configured program.

Please read these short reports on the dangers of peer-2-peer programs and file sharing.

FBI Cyber Education Letter
File sharing infects 500,000 computers
USAToday
infoworld

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Java™ 6 Update 7

and click on remove

Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts

Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

If you have problems running Hijackthis.

sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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#10 jeffjeff_1

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Posted 25 August 2011 - 04:28 PM

Hi Gringo,

I completed the scans without any problems and the system seems to be running fine.

Below are the logs.

Thanks!

JJ


Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7569

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

25/08/2011 22:23:56
mbam-log-2011-08-25 (22-23-56).txt

Scan type: Quick scan
Objects scanned: 185385
Time elapsed: 2 minute(s), 21 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)



Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 22:26:25, on 25/08/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton 360\Engine\5.1.0.29\ccSvcHst.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Real\RealPlayer\update\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Norton 360\Engine\5.1.0.29\ccSvcHst.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\FileHippo.com\UpdateChecker.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Documents and Settings\User\Application Data\Dropbox\bin\Dropbox.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Safari\Safari.exe
C:\Program Files\Trend Micro\HijackThis\HiJackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360\Engine\5.1.0.29\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360\Engine\5.1.0.29\IPS\IPSBHO.DLL
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\5.1.0.29\coIEPlg.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Real\RealPlayer\update\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit -login
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\RunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-app?lic=OQBBAFYARgBSAEUARQAtAFYAMABLAE0AQwAtAEUAOQBWAFUAVwAtAEUAVwAwAFYAQQAtAFUAVQAzAFgATAAtAEYARQBXADkANwA"&"inst=NwA3AC0ANAAzADYAOQA0ADAAMgA1ADYALQBUADEAMQAtAEsAVgAzACsANwAtAEIAQQArADEALQBGAFAAOQAyACsANgAtAFQAQgA5ACsAMgAtAEYATAArADkA"&"prod=90"&"ver=9.0.872
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [FileHippo.com] "C:\Program Files\FileHippo.com\UpdateChecker.exe" /background
O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"
O4 - HKUS\S-1-5-21-2000478354-1844237615-839522115-1005\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'UpdatusUser')
O4 - HKUS\S-1-5-21-2000478354-1844237615-839522115-1005\..\RunOnce: [NeroHomeFirstStart] C:\Program Files\Common Files\Ahead\Lib\NMFirstStart.exe (User 'UpdatusUser')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Startup: Dropbox.lnk = C:\Documents and Settings\User\Application Data\Dropbox\bin\Dropbox.exe
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.orange.co.uk
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files\Norton 360\Engine\5.1.0.29\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe

--
End of file - 7557 bytes

#11 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 25 August 2011 - 07:12 PM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.




If you have any problems running Hijackthis.

sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Click on copy to clipboard and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#12 jeffjeff_1

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Posted 26 August 2011 - 03:22 PM

Hi again Gringo,

Attached is the latest scan. Again, the computer seems to be working fine.

Kind regards,

JJ

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6528
# api_version=3.0.2
# EOSSerial=00fb8e11253b094ca3db50ffc01a1af6
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2011-08-26 06:57:04
# local_time=2011-08-26 07:57:04 (+0000, GMT Daylight Time)
# country="United Kingdom"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 41222487 41222487 0 0
# compatibility_mode=3589 16777189 100 84 853758 65043132 0 0
# compatibility_mode=8192 67108863 100 0 15112697 15112697 0 0
# scanned=114930
# found=0
# cleaned=0
# scan_time=4388

#13 gringo_pr

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    Bleepin Gringo


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Posted 26 August 2011 - 11:05 PM

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image


:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.


:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#14 jeffjeff_1

jeffjeff_1
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Posted 27 August 2011 - 12:28 PM

Thanks again for all your help Gringo.

I've done all the above as suggested and I'll be more careful in future.

Much appreciated! Hope the storm passes soon.

JJ

#15 gringo_pr

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Posted 27 August 2011 - 01:45 PM

Thank you and you are most welcome


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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