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Can't update to service pack 1 windows 7 ultimate 64bit


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7 replies to this topic

#1 SeanVella

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Posted 04 August 2011 - 09:57 AM

Ok, so i have just built my pc and have been finding it impossible to update to service pack 1. The reason given is: Code 80070057 Windows Update encountered an unknown error. I have researched this type of topic for about 2 days now and haven't found any good solution so i'm trying to post myself now. I have run an sfc scan and this is my test results:

Here is some more info about my PC.Computer Specs

Thanks for your time,
Sean.

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#2 MarkGS

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Posted 04 August 2011 - 10:05 AM

Try running the system reediness tool

1. You will first need to download the utility.
· System Update Readiness Tool for Windows 7x64
Run the tool after it's downloaded.

After that's complete you can download the stand alone installer for x64 Sp1 here. Then attempt the install.

Edited by MarkGS, 04 August 2011 - 10:05 AM.


#3 SeanVella

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Posted 04 August 2011 - 10:20 AM

Thanks for the response.

I am trying them at once. I will let you know of my outcome.

#4 MarkGS

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Posted 04 August 2011 - 01:43 PM

Yeah, be sure to post your results and let me know if you encounter any error codes.

#5 SeanVella

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Posted 04 August 2011 - 04:20 PM

The link you gave me for 64 bit is for vista, I have found the link for windows 7 64 bit:

http://www.microsoft.com/download/en/details.aspx?id=5842&hash=flB%2fRICvrDYctcTw%2bRAKYu8R%2fyk7ORA1tlWfhhah9BECGzpCwIB0Yc6YIQaBD1H5q%2fX%2fs%2b2IK0BXYZyY5%2fPVzA%3d%3d

Edited by SeanVella, 04 August 2011 - 04:22 PM.


#6 SeanVella

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Posted 04 August 2011 - 05:34 PM

This is what comes up :
Posted Image

This is what loads up when pressing "Go online to learn more about this issue."
http://windows.microsoft.com/en-us/windows7/troubleshoot-problems-installing-service-pack

Edited by SeanVella, 04 August 2011 - 05:48 PM.


#7 Union_Thug

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Posted 04 August 2011 - 06:18 PM

Did you run the System Update Readiness Tool as Mark suggested?

System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821)

This tool is being offered because an inconsistency was found in the Windows servicing store which may prevent the successful installation of future updates, service packs, and software.


Edit to add: This update often takes 45 mins to an hour to complete & appears to stall @ about 60%...let it run to completion.

Hope this helps.

Edited by Union_Thug, 04 August 2011 - 06:20 PM.


#8 MarkGS

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Posted 06 August 2011 - 05:35 PM

Have you made any headway with this?




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