Posted 03 August 2011 - 12:48 PM
I've got a (fairly old) laptop, running Windows XP SP3. A few nights ago, I installed a new version of my Squeezebox Boom (music player) software and rescanned my entire music collection and from that point, I could not boot up the laptop at all. It kept freezing after the Windows "Welcome" screen and the following message box appeared: "Explorer.exe Applicaton error. The application failed to initialize properly (OXC0000006). Click on OK to terminate the application.
I eventually managed to boot up the laptop in safe mode to command prompt, ran CHKDSK /R and that seemed to fix the problem.
However, although the laptop now boots up normally, and works ok (I can access the internet, my emails and open files through specific programs (eg: Excel, Word etc), every time I right-click on Start and try to open Windows Explorer, Explorer fails to open and I get a message box saying "Windows Explorer has encountered a problem and needs to close". It also gives me the option of telling Microsoft about the problem.
To be on the safe side, I've run a full virus check using Microsoft Security Essentials but nothing was found. Does anyone know what could be causing this problem?
Any help would be gratefully received!