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Miss Peggy Hjl Please Help


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#1 Miss Peggy

Miss Peggy

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  • Location:Florida - USA
  • Local time:02:48 PM

Posted 15 January 2006 - 02:11 PM

Logfile of HijackThis v1.99.1
Scan saved at 1:27:35 AM, on 1/15/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\TPSrv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\pavsrv51.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\AVENGINE.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
c:\program files\panda software\panda titanium 2006 antivirus + antispyware\firewall\PNMSRV.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\EarthLink TotalAccess\WENGINE\wmonitor.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\PavFnSvr.exe
C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\PsImSvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
C:\Program Files\HP DVD\Umbrella\DVDTray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEAKSYSTEMTRAY.EXE
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\Program Files\Nova Development\Greeting Card Factory Deluxe\ReminderApp.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
C:\Program Files\dvd43\dvd43_tray.exe
C:\WINDOWS\surfmonkey\smproxy.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\APVXDWIN.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\l?ass.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\Program Files\orrs\ntrr.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\EarthLink\spamBlocker\ELSBLaunch.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\WebProxy.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\HPZinw12.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie...ton/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://start.earthlink.net/AL/Search
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.earthlink.net/partner/more/msie...ton/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://go.compaq.com/1Q00CDT/0409/bl8.asp
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.compaq.com/1Q00CDT/0409/bl7.asp
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search
R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\ElnIE.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: EarthLink ScamBlocker V2 - {15F4D456-5BAA-4076-8486-EECB38CD3E57} - C:\Program Files\EarthLink TotalAccess\Toolbar\EScamBlk.dll
O2 - BHO: (no name) - {4FF9F6B3-632C-3EF7-2D07-3EB60F4AA6C9} - C:\WINDOWS\system32\anfgoc.dll (file missing)
O2 - BHO: EarthLink PopUp Blocker V2 - {512ACF1B-64D9-4928-B382-A80556F28DB4} - C:\Program Files\EarthLink TotalAccess\Toolbar\ElnkPuB.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: IE_PopupBlocker Class - {656EC4B7-072B-4698-B504-2A414C1F0037} - C:\Program Files\EarthLink TotalAccess\Accelerator\prpl_IePopupBlocker.dll
O2 - BHO: Earthlink Protection BHO - {9579D574-D4D8-4335-9560-FE8641A013BD} - C:\Program Files\EarthLink TotalAccess\Toolbar\ProtctIE.dll
O2 - BHO: Uninstall Legacy Earthlink Toolbar - {E713904C-DF05-4C79-BBAD-02DB923253BE} - C:\Program Files\EarthLink TotalAccess\Toolbar\uninsttb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: EarthLink Toolbar - {C7768536-96F8-4001-B1A2-90EE21279187} - C:\Program Files\EarthLink TotalAccess\Toolbar\Toolbar.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [DrvLsnr] C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [SetRefresh] C:\Program Files\Compaq\SetRefresh\SetRefresh.exe
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [DVDTray] "C:\Program Files\HP DVD\Umbrella\DVDTray.exe"
O4 - HKLM\..\Run: [DVDBitSet] "C:\Program Files\HP DVD\Umbrella\DVDBitSet.exe" /NOUI
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [ReminderApp] C:\Program Files\Nova Development\Greeting Card Factory Deluxe\ReminderApp.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKLM\..\Run: [dvd43] C:\Program Files\dvd43\dvd43_tray.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ELNKProxy] C:\WINDOWS\surfmonkey\smproxy.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Jgtrg] C:\WINDOWS\system32\l?ass.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [Snte] "C:\Program Files\orrs\ntrr.exe" -vt ndrv
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: ELSBLaunch.lnk = C:\Program Files\EarthLink\spamBlocker\ELSBLaunch.exe
O4 - Global Startup: Event Reminder.lnk = C:\Program Files\Broderbund\PrintMaster\PMremind.exe
O4 - Global Startup: Forget Me Not.lnk = C:\Program Files\Broderbund\AG CreataCard\AGRemind.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur...loadManager.ocx
O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} -
O20 - Winlogon Notify: avldr - C:\WINDOWS\SYSTEM32\avldr.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\
O23 - Service: EarthLink Monitor Service (EarthLinkMonitor) - Boingo Wireless, Inc. - C:\Program Files\EarthLink TotalAccess\WENGINE\wmonitor.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Panda Function Service (PAVFNSVR) - Panda Software - C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\PavFnSvr.exe
O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software - C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\pavsrv51.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Panda Network Manager (PNMSRV) - Panda Software - c:\program files\panda software\panda titanium 2006 antivirus + antispyware\firewall\PNMSRV.EXE
O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software Internacional - C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\PsImSvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Panda TPSrv (TPSrv) - Panda Software - C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\TPSrv.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe


POP UP LOOKS LIKE THIS...
Data Execution Prevention-Microsoft Windows X
To help protect your computer, Windows has closed this program.
Name: Generic Host Process for Win32Services
Publisher: Microsoft Corporation
Data Execution Prevention helps protect against damage from viruses and other Security threats

Cannot close window… keeps popping up wheather I
Send an error report or not.
Peggy

BC AdBot (Login to Remove)

 


#2 didom

didom

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  • Local time:08:48 PM

Posted 16 January 2006 - 10:14 AM

Please follow the instructions provided, you may want to print out these instructions and use them as a reference.

Please download ewido anti-malware it is a free version of the program.
  • Install ewido security suite
  • When installing, under "Additional Options" uncheck..
    • Install background guard
    • Install scan via context menu
  • Launch ewido, there should be an icon on your desktop, double-click it.
  • The program will now open to the main screen.
  • When you run ewido for the first time, you may get a warning "Database could not be found!". Click OK. We will fix this in a moment.
  • You will need to update ewido to the latest definition files.
    • On the left hand side of the main screen click update.
    • Then click on Start Update.
  • The update will start and a progress bar will show the updates being installed.
    (the status bar at the bottom will display ("Update successful")
If you are having problems with the updater, you can use this link to manually update ewido.
ewido manual updates

Once the updates are installed do the following:

Reboot into Safe Mode, you can do this by restarting your computer, then contiunally tapping F8 until a menu appears. Use your up arrow key to highlight Safe Mode, then hit enter.
Run Ewido:
  • Click on scanner
  • Click on Complete System Scan and the scan will begin.
  • You will be prompted to clean the first infection.
  • Select "Perform action on all infections", then proceed.
  • Once the scan has completed, there will be a button located on the bottom of the screen named Save report
  • Click Save report.
  • Save the report .txt file to your desktop or a location where you can find it easily.
Close anti-malware.

Reboot into normal mode.

Then, please run this online virus scan: Panda ActiveScan

Save the scan log and post it along with a new HijackThis Log and the Ewido log in your next reply.

#3 Miss Peggy

Miss Peggy
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  • Local time:02:48 PM

Posted 18 January 2006 - 03:09 PM

I ran this before the updates…
---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 10:24:40 PM, 1/17/2006
+ Report-Checksum: 8419C7B3

+ Scan result:

C:\Documents and Settings\Administrator\Application Data\EarthLink\6.0\cargod491@earthlink.net\Cookies\administrator@entrepreneur.122.2o7[1].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Administrator\Application Data\EarthLink\6.0\jamesp333@earthlink.net\Cookies\administrator@hypertracker[1].txt -> Spyware.Cookie.Hypertracker : Cleaned with backup
:mozilla.12:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\3ednxkdb.default\cookies.txt -> Spyware.Cookie.Liveperson : Cleaned with backup
:mozilla.13:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\3ednxkdb.default\cookies.txt -> Spyware.Cookie.Liveperson : Cleaned with backup
:mozilla.14:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\3ednxkdb.default\cookies.txt -> Spyware.Cookie.Liveperson : Cleaned with backup
:mozilla.15:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\3ednxkdb.default\cookies.txt -> Spyware.Cookie.Liveperson : Cleaned with backup
:mozilla.38:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\3ednxkdb.default\cookies.txt -> Spyware.Cookie.Ru4 : Cleaned with backup
:mozilla.39:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\3ednxkdb.default\cookies.txt -> Spyware.Cookie.Ru4 : Cleaned with backup
C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\CQM5R0BX\mm[1].js -> Spyware.Chitika : Cleaned with backup
C:\WINDOWS\system32\oins.exe -> Spyware.MediaTickets : Cleaned with backup


::Report End

This was the second run…

---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 11:12:31 PM, 1/17/2006
+ Report-Checksum: 54EF8315

+ Scan result:

C:\Documents and Settings\Administrator\Application Data\EarthLink\6.0\pegamato@earthlink.net\Cookies\administrator@ad.yieldmanager[2].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\WINDOWS\mtuninst.exe -> Adware.MediaTickets : Cleaned with backup


::Report End

I ran Panda and nothing was found.

Here is my Hijackthis log.

Logfile of HijackThis v1.99.1
Scan saved at 3:23:14 PM, on 1/18/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\TPSrv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\pavsrv51.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\AVENGINE.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
c:\program files\panda software\panda titanium 2006 antivirus + antispyware\firewall\PNMSRV.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\EarthLink TotalAccess\WENGINE\wmonitor.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\PavFnSvr.exe
C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\PsImSvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Nova Development\Greeting Card Factory Deluxe\ReminderApp.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEAKSYSTEMTRAY.EXE
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\Program Files\dvd43\dvd43_tray.exe
C:\WINDOWS\surfmonkey\smproxy.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\APVXDWIN.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\dumprep.exe
C:\WINDOWS\system32\l?ass.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\Program Files\orrs\ntrr.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\EarthLink\spamBlocker\ELSBLaunch.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\WebProxy.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\WINDOWS\system32\HPZinw12.exe
C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\HijackThis\HijackThis.exe
C:\WINDOWS\system32\svchost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie...ton/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://start.earthlink.net/AL/Search
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.earthlink.net/partner/more/msie...ton/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://go.compaq.com/1Q00CDT/0409/bl8.asp
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.compaq.com/1Q00CDT/0409/bl7.asp
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search
R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\ElnIE.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: EarthLink ScamBlocker V2 - {15F4D456-5BAA-4076-8486-EECB38CD3E57} - C:\Program Files\EarthLink TotalAccess\Toolbar\EScamBlk.dll
O2 - BHO: (no name) - {4FF9F6B3-632C-3EF7-2D07-3EB60F4AA6C9} - C:\WINDOWS\system32\anfgoc.dll (file missing)
O2 - BHO: EarthLink PopUp Blocker V2 - {512ACF1B-64D9-4928-B382-A80556F28DB4} - C:\Program Files\EarthLink TotalAccess\Toolbar\ElnkPuB.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: IE_PopupBlocker Class - {656EC4B7-072B-4698-B504-2A414C1F0037} - C:\Program Files\EarthLink TotalAccess\Accelerator\prpl_IePopupBlocker.dll
O2 - BHO: Earthlink Protection BHO - {9579D574-D4D8-4335-9560-FE8641A013BD} - C:\Program Files\EarthLink TotalAccess\Toolbar\ProtctIE.dll
O2 - BHO: Uninstall Legacy Earthlink Toolbar - {E713904C-DF05-4C79-BBAD-02DB923253BE} - C:\Program Files\EarthLink TotalAccess\Toolbar\uninsttb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: EarthLink Toolbar - {C7768536-96F8-4001-B1A2-90EE21279187} - C:\Program Files\EarthLink TotalAccess\Toolbar\Toolbar.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [DrvLsnr] C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [SetRefresh] C:\Program Files\Compaq\SetRefresh\SetRefresh.exe
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [ReminderApp] C:\Program Files\Nova Development\Greeting Card Factory Deluxe\ReminderApp.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKLM\..\Run: [dvd43] C:\Program Files\dvd43\dvd43_tray.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ELNKProxy] C:\WINDOWS\surfmonkey\smproxy.exe
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Jgtrg] C:\WINDOWS\system32\l?ass.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [Snte] "C:\Program Files\orrs\ntrr.exe" -vt ndrv
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: ELSBLaunch.lnk = C:\Program Files\EarthLink\spamBlocker\ELSBLaunch.exe
O4 - Global Startup: Event Reminder.lnk = C:\Program Files\Broderbund\PrintMaster\PMremind.exe
O4 - Global Startup: Forget Me Not.lnk = C:\Program Files\Broderbund\AG CreataCard\AGRemind.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur...loadManager.ocx
O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} -
O20 - Winlogon Notify: avldr - C:\WINDOWS\SYSTEM32\avldr.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\
O23 - Service: EarthLink Monitor Service (EarthLinkMonitor) - Boingo Wireless, Inc. - C:\Program Files\EarthLink TotalAccess\WENGINE\wmonitor.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Panda Function Service (PAVFNSVR) - Panda Software - C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\PavFnSvr.exe
O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software - C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\pavsrv51.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Panda Network Manager (PNMSRV) - Panda Software - c:\program files\panda software\panda titanium 2006 antivirus + antispyware\firewall\PNMSRV.EXE
O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software Internacional - C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\PsImSvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: Panda TPSrv (TPSrv) - Panda Software - C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\TPSrv.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe


Sorry it took so long to post again. I had some problems with this. Thanks in advance for the help.
Peggy

#4 didom

didom

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  • 1,389 posts
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  • Local time:08:48 PM

Posted 18 January 2006 - 03:40 PM

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order in which they are mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

Step #1

Scan again with HijackThis and check the following items:
O2 - BHO: (no name) - {4FF9F6B3-632C-3EF7-2D07-3EB60F4AA6C9} - C:\WINDOWS\system32\anfgoc.dll (file missing)
O4 - HKLM\..\Run: [ELNKProxy] C:\WINDOWS\surfmonkey\smproxy.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [Jgtrg] C:\WINDOWS\system32\l?ass.exe
O4 - HKCU\..\Run: [Snte] "C:\Program Files\orrs\ntrr.exe" -vt ndrv
O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} -

After checking these items, close all browser windows except HijackThis and click "Fix checked".

Step #2

We need to make sure all hidden files are showing so please:
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Under the Hidden files and folders heading select Show hidden files and folders.
  • Uncheck the Hide file extensions for known types option.
  • Uncheck the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
  • Click OK.
Step #3

Reboot Your System in Safe Mode:
  • Restart the computer.
  • As soon as BIOS is loaded begin tapping the F8 key until the Advanced Options menu appears.
  • Use the arrow keys to select the Safe Mode menu item.
  • Press the Enter key.
Step #4

Find and delete these files and folders (if they are still there):
C:\Program Files\orrs <= this folder
C:\WINDOWS\surfmonkey <= this folder



Reboot your computer normally.

Step #5

Run Panda's online virus scan and perform a full system scan: Panda ActiveScan

Save the Panda ActiveScan log. Start HijackThis and perform a new scan.


Use the Add Reply button to post your new logs back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.

#5 Miss Peggy

Miss Peggy
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  • Members
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  • Location:Florida - USA
  • Local time:02:48 PM

Posted 18 January 2006 - 06:22 PM

Dick,
I couldnt figure out where the report was ??? I see something now but It wasnt visible on my webpage.
So I copied (edit /select all / paste) what I had.
I hope that will work for you.
Here it is....

No viruses or other malicious software have been found!

Scan again
See report
Scan finished


Save report
Scan again
Send to laboratory
Save report
Scan again

Detected Disinfected
Virus 0 0
Spyware 0 0
Hacking Tools and potentially unwanted tools 0 0
Dialers 0 0
Security Risks 0 0
Suspicious files 0 0



Logfile of HijackThis v1.99.1
Scan saved at 6:38:37 PM, on 1/18/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\TPSrv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\pavsrv51.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\AVENGINE.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
c:\program files\panda software\panda titanium 2006 antivirus + antispyware\firewall\PNMSRV.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\EarthLink TotalAccess\WENGINE\wmonitor.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\PavFnSvr.exe
C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\PsImSvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Nova Development\Greeting Card Factory Deluxe\ReminderApp.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEAKSYSTEMTRAY.EXE
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
C:\Program Files\dvd43\dvd43_tray.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\APVXDWIN.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\dumprep.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\Program Files\EarthLink\spamBlocker\ELSBLaunch.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\WebProxy.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\WINDOWS\system32\HPZinw12.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie...ton/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://start.earthlink.net/AL/Search
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.earthlink.net/partner/more/msie...ton/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://go.compaq.com/1Q00CDT/0409/bl8.asp
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.compaq.com/1Q00CDT/0409/bl7.asp
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search
R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\ElnIE.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: EarthLink ScamBlocker V2 - {15F4D456-5BAA-4076-8486-EECB38CD3E57} - C:\Program Files\EarthLink TotalAccess\Toolbar\EScamBlk.dll
O2 - BHO: EarthLink PopUp Blocker V2 - {512ACF1B-64D9-4928-B382-A80556F28DB4} - C:\Program Files\EarthLink TotalAccess\Toolbar\ElnkPuB.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: IE_PopupBlocker Class - {656EC4B7-072B-4698-B504-2A414C1F0037} - C:\Program Files\EarthLink TotalAccess\Accelerator\prpl_IePopupBlocker.dll
O2 - BHO: Earthlink Protection BHO - {9579D574-D4D8-4335-9560-FE8641A013BD} - C:\Program Files\EarthLink TotalAccess\Toolbar\ProtctIE.dll
O2 - BHO: Uninstall Legacy Earthlink Toolbar - {E713904C-DF05-4C79-BBAD-02DB923253BE} - C:\Program Files\EarthLink TotalAccess\Toolbar\uninsttb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: EarthLink Toolbar - {C7768536-96F8-4001-B1A2-90EE21279187} - C:\Program Files\EarthLink TotalAccess\Toolbar\Toolbar.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [DrvLsnr] C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [SetRefresh] C:\Program Files\Compaq\SetRefresh\SetRefresh.exe
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [ReminderApp] C:\Program Files\Nova Development\Greeting Card Factory Deluxe\ReminderApp.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKLM\..\Run: [dvd43] C:\Program Files\dvd43\dvd43_tray.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: ELSBLaunch.lnk = C:\Program Files\EarthLink\spamBlocker\ELSBLaunch.exe
O4 - Global Startup: Event Reminder.lnk = C:\Program Files\Broderbund\PrintMaster\PMremind.exe
O4 - Global Startup: Forget Me Not.lnk = C:\Program Files\Broderbund\AG CreataCard\AGRemind.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur...loadManager.ocx
O20 - Winlogon Notify: avldr - C:\WINDOWS\SYSTEM32\avldr.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\
O23 - Service: EarthLink Monitor Service (EarthLinkMonitor) - Boingo Wireless, Inc. - C:\Program Files\EarthLink TotalAccess\WENGINE\wmonitor.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Panda Function Service (PAVFNSVR) - Panda Software - C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\PavFnSvr.exe
O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software - C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\pavsrv51.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Panda Network Manager (PNMSRV) - Panda Software - c:\program files\panda software\panda titanium 2006 antivirus + antispyware\firewall\PNMSRV.EXE
O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software Internacional - C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\PsImSvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: Panda TPSrv (TPSrv) - Panda Software - C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\TPSrv.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

:thumbsup: :flowers: :huh:
Peggy

#6 didom

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Posted 19 January 2006 - 10:44 AM

That's fine! No spyware has been found!

How is your computer running?

#7 Miss Peggy

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Posted 19 January 2006 - 02:25 PM

It is still getting the pop up that LOOKS LIKE THIS...

Data Execution Prevention-Microsoft Windows X
To help protect your computer, Windows has closed this program.
Name: Generic Host Process for Win32Services
Publisher: Microsoft Corporation
Data Execution Prevention helps protect against damage from viruses and other Security [/b]threats

After closing it keeps popping up
Even if I Send an error report or not.

my computer shuts down out of no where too, could it be the zone alarm or the Spybot?
I recently put the Earthlink software in my computer to keep my kids off the "nauty" sites.
It has been after installing the spybot , panda and Zone alarm that it started shutting down on me.
Before that it was the pop up note (above)
And it takes sooooo long to start up too, like there is a million things running at start up.
Not sounding too good huh?

:thumbsup:
Peggy

#8 didom

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Posted 19 January 2006 - 03:11 PM

Please have a look here: http://support.microsoft.com/kb/894391#kb1

And see if that solves your problem!

#9 Miss Peggy

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Posted 19 January 2006 - 08:22 PM

Thanks Dick !
Well, I cant thank you enough!
:thumbsup:
I believe that took care of it.
I had been back and forth to that microsoft site and NOTHING.
:flowers: Thanks BUNCHES !

Peggy
Peggy

#10 Miss Peggy

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Posted 19 January 2006 - 09:02 PM

Can you tell me what programs I can stop from running at start up
without causing me any problems running my programs?
Its really slow at start up.
It seems to be running really good since you fixed it though.
:thumbsup:
Peggy

#11 Miss Peggy

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Posted 19 January 2006 - 10:03 PM

The windows popup is back...
I downloaded the "fix" again and
it didnt work the second time...
:thumbsup:
Peggy

#12 didom

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Posted 21 January 2006 - 05:30 AM

Run Panda's online virus scan and perform a full system scan: Panda ActiveScan

Save the Panda ActiveScan log. Start HijackThis and perform a new scan.


Use the Add Reply button to post your new logs back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.

#13 Miss Peggy

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Posted 26 January 2006 - 05:27 PM

Incident Status Location

Possible Virus. Not disinfected C:\WINDOWS\system32\lsp.dll
Adware:adware/sahagent Not disinfected Windows Registry
Spyware:Cookie/2o7.net Not disinfected C:\Documents and Settings\Administrator\Application Data\Earthlink\6.0\pegamato@earthlink.net\Cookies\administrator@2o7[2].txt
Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\Administrator\Application Data\Earthlink\6.0\pegamato@earthlink.net\Cookies\administrator@ad.yieldmanager[1].txt
Spyware:Cookie/Adrevolver Not disinfected C:\Documents and Settings\Administrator\Application Data\Earthlink\6.0\pegamato@earthlink.net\Cookies\administrator@adrevolver[1].txt
Spyware:Cookie/Adrevolver Not disinfected C:\Documents and Settings\Administrator\Application Data\Earthlink\6.0\pegamato@earthlink.net\Cookies\administrator@adrevolver[2].txt
Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\Administrator\Application Data\Earthlink\6.0\pegamato@earthlink.net\Cookies\administrator@ads.pointroll[1].txt
Spyware:Cookie/Ask Not disinfected C:\Documents and Settings\Administrator\Application Data\Earthlink\6.0\pegamato@earthlink.net\Cookies\administrator@ask[1].txt
Spyware:Cookie/Banner Not disinfected C:\Documents and Settings\Administrator\Application Data\Earthlink\6.0\pegamato@earthlink.net\Cookies\administrator@banner[1].txt
Spyware:Cookie/Bluestreak Not disinfected C:\Documents and Settings\Administrator\Application Data\Earthlink\6.0\pegamato@earthlink.net\Cookies\administrator@bluestreak[2].txt
Spyware:Cookie/BurstNet Not disinfected C:\Documents and Settings\Administrator\Application Data\Earthlink\6.0\pegamato@earthlink.net\Cookies\administrator@burstnet[2].txt
Spyware:Cookie/Casalemedia Not disinfected C:\Documents and Settings\Administrator\Application Data\Earthlink\6.0\pegamato@earthlink.net\Cookies\administrator@casalemedia[1].txt
Spyware:Cookie/Maxserving Not disinfected C:\Documents and Settings\Administrator\Application Data\Earthlink\6.0\pegamato@earthlink.net\Cookies\administrator@maxserving[1].txt
Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\Administrator\Application Data\Earthlink\6.0\pegamato@earthlink.net\Cookies\administrator@questionmarket[1].txt
Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\Administrator\Application Data\Earthlink\6.0\pegamato@earthlink.net\Cookies\administrator@realmedia[1].txt
Spyware:Cookie/Tradedoubler Not disinfected C:\Documents and Settings\Administrator\Application Data\Earthlink\6.0\pegamato@earthlink.net\Cookies\administrator@tradedoubler[1].txt
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Administrator\Application Data\Earthlink\6.0\pegamato@earthlink.net\Cookies\administrator@tribalfusion[1].txt
Spyware:Cookie/Adserver Not disinfected C:\Documents and Settings\Administrator\Application Data\Earthlink\6.0\pegamato@earthlink.net\Cookies\administrator@z1.adserver[1].txt
Spyware:Cookie/2o7.net Not disinfected C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\3ednxkdb.default\cookies.txt[.2o7.net/]
Spyware:Cookie/Zedo Not disinfected C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\3ednxkdb.default\cookies.txt[.zedo.com/]
Spyware:Cookie/Mediaplex Not disinfected C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\3ednxkdb.default\cookies.txt[.mediaplex.com/]
Spyware:Cookie/2o7.net Not disinfected C:\Documents and Settings\Administrator\Application Data\EarthLink\6.0\cargod491@earthlink.net\Cookies\administrator@2o7[1].txt
Spyware:Cookie/2o7.net Not disinfected C:\Documents and Settings\Administrator\Application Data\EarthLink\6.0\pegamato@earthlink.net\Cookies\administrator@2o7[2].txt
Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\Administrator\Application Data\EarthLink\6.0\pegamato@earthlink.net\Cookies\administrator@ad.yieldmanager[1].txt
Spyware:Cookie/Adrevolver Not disinfected C:\Documents and Settings\Administrator\Application Data\EarthLink\6.0\pegamato@earthlink.net\Cookies\administrator@adrevolver[1].txt
Spyware:Cookie/Adrevolver Not disinfected C:\Documents and Settings\Administrator\Application Data\EarthLink\6.0\pegamato@earthlink.net\Cookies\administrator@adrevolver[2].txt
Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\Administrator\Application Data\EarthLink\6.0\pegamato@earthlink.net\Cookies\administrator@ads.pointroll[1].txt
Spyware:Cookie/Ask Not disinfected C:\Documents and Settings\Administrator\Application Data\EarthLink\6.0\pegamato@earthlink.net\Cookies\administrator@ask[1].txt
Spyware:Cookie/Banner Not disinfected C:\Documents and Settings\Administrator\Application Data\EarthLink\6.0\pegamato@earthlink.net\Cookies\administrator@banner[1].txt
Spyware:Cookie/Bluestreak Not disinfected C:\Documents and Settings\Administrator\Application Data\EarthLink\6.0\pegamato@earthlink.net\Cookies\administrator@bluestreak[2].txt
Spyware:Cookie/BurstNet Not disinfected C:\Documents and Settings\Administrator\Application Data\EarthLink\6.0\pegamato@earthlink.net\Cookies\administrator@burstnet[2].txt
Spyware:Cookie/Casalemedia Not disinfected C:\Documents and Settings\Administrator\Application Data\EarthLink\6.0\pegamato@earthlink.net\Cookies\administrator@casalemedia[1].txt
Spyware:Cookie/Maxserving Not disinfected C:\Documents and Settings\Administrator\Application Data\EarthLink\6.0\pegamato@earthlink.net\Cookies\administrator@maxserving[1].txt
Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\Administrator\Application Data\EarthLink\6.0\pegamato@earthlink.net\Cookies\administrator@questionmarket[1].txt
Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\Administrator\Application Data\EarthLink\6.0\pegamato@earthlink.net\Cookies\administrator@realmedia[1].txt
Spyware:Cookie/Tradedoubler Not disinfected C:\Documents and Settings\Administrator\Application Data\EarthLink\6.0\pegamato@earthlink.net\Cookies\administrator@tradedoubler[1].txt
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Administrator\Application Data\EarthLink\6.0\pegamato@earthlink.net\Cookies\administrator@tribalfusion[1].txt
Spyware:Cookie/Adserver Not disinfected C:\Documents and Settings\Administrator\Application Data\EarthLink\6.0\pegamato@earthlink.net\Cookies\administrator@z1.adserver[1].txt
Spyware:Cookie/2o7.net Not disinfected C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\3ednxkdb.default\cookies.txt[]
Spyware:Cookie/2o7.net Not disinfected C:\Documents and Settings\Administrator\Cookies\administrator@2o7[1].txt
Possible Virus. Not disinfected C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\7X77D7MJ\!update-3215[1].0000
Possible Virus. Not disinfected C:\RECYCLER\S-1-5-21-3550873125-890354053-3115188276-500\Dc2\ntrr.exe
Possible Virus. Not disinfected C:\WINDOWS\system32\LSP.DLL
Possible Virus. Renamed C:\WINDOWS\system32\l?ass.exe
Logfile of HijackThis v1.99.1
Scan saved at 5:56:52 PM, on 1/26/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\EarthLink TotalAccess\WENGINE\wmonitor.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Nova Development\Greeting Card Factory Deluxe\ReminderApp.exe
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\dvd43\dvd43_tray.exe
C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\surfmonkey\smproxy.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\rundll32.exe
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEAKSYSTEMTRAY.EXE
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie...ton/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://start.earthlink.net/AL/Search
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.earthlink.net/partner/more/msie...ton/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.earthlink.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://go.compaq.com/1Q00CDT/0409/bl8.asp
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.compaq.com/1Q00CDT/0409/bl7.asp
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.compaq.com/1Q00CDT/0409/bl7.asp
R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\ElnIE.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: EarthLink ScamBlocker V2 - {15F4D456-5BAA-4076-8486-EECB38CD3E57} - C:\Program Files\EarthLink TotalAccess\Toolbar\EScamBlk.dll
O2 - BHO: EarthLink PopUp Blocker V2 - {512ACF1B-64D9-4928-B382-A80556F28DB4} - C:\Program Files\EarthLink TotalAccess\Toolbar\ElnkPuB.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {656EC4B7-072B-4698-B504-2A414C1F0037} - (no file)
O2 - BHO: Earthlink Protection BHO - {9579D574-D4D8-4335-9560-FE8641A013BD} - C:\Program Files\EarthLink TotalAccess\Toolbar\ProtctIE.dll
O2 - BHO: Uninstall Legacy Earthlink Toolbar - {E713904C-DF05-4C79-BBAD-02DB923253BE} - C:\Program Files\EarthLink TotalAccess\Toolbar\uninsttb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: EarthLink Toolbar - {C7768536-96F8-4001-B1A2-90EE21279187} - C:\Program Files\EarthLink TotalAccess\Toolbar\Toolbar.dll
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [SetRefresh] C:\Program Files\Compaq\SetRefresh\SetRefresh.exe
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [ReminderApp] C:\Program Files\Nova Development\Greeting Card Factory Deluxe\ReminderApp.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [dvd43] C:\Program Files\dvd43\dvd43_tray.exe
O4 - HKLM\..\Run: [DrvLsnr] C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [ELNKProxy] C:\WINDOWS\surfmonkey\smproxy.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Event Reminder.lnk = C:\Program Files\Broderbund\PrintMaster\PMremind.exe
O4 - Global Startup: Forget Me Not.lnk = C:\Program Files\Broderbund\AG CreataCard\AGRemind.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur...loadManager.ocx
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: EarthLink Monitor Service (EarthLinkMonitor) - Boingo Wireless, Inc. - C:\Program Files\EarthLink TotalAccess\WENGINE\wmonitor.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: WinPPPoverEthernet - Unknown owner - C:\Program Files\WinPoET Broadband Connection\WrOS.EXE (file missing)

I sent this in once and I must have done something wrong .... It wasnt her when I checked back...
I was out of town for several days and when I got back my email was messed up so I deleted the earthlink software and re-installed it... THe surf monkey is back... he is a part of the earthlink software that keeps my kids off the "bad sites" anyhow ... I also re-installed my norton software also. I am still trying to get toward what I can remove from "start up" since my computer is running WAY too much stuff all the time. SOrry for the delays and thanks again for all your help !
Peggy

#14 didom

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Posted 27 January 2006 - 01:49 PM

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order in which they are mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

Step #1

Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 onlyDouble-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

Step #2

Scan again with HijackThis and check the following items:
O2 - BHO: (no name) - {656EC4B7-072B-4698-B504-2A414C1F0037} - (no file)
O4 - HKLM\..\Run: [ELNKProxy] C:\WINDOWS\surfmonkey\smproxy.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u

After checking these items, close all browser windows except HijackThis and click "Fix checked".

Step #3

Open Ewido anti-malware
  • You will need to update ewido to the latest definition files.
    • On the left hand side of the main screen click update.
    • Then click on Start Update.
  • The update will start and a progress bar will show the updates being installed.
    (the status bar at the bottom will display ("Update successful")
If you are having problems with the updater, you can use this link to manually update ewido.
ewido manual updates

Once the updates are installed do the following:

Reboot Your System in Safe Mode:
  • Restart the computer.
  • As soon as BIOS is loaded begin tapping the F8 key until the Advanced Options menu appears.
  • Use the arrow keys to select the Safe Mode menu item.
  • Press the Enter key.
Step #4

Reboot into Safe Mode, you can do this by restarting your computer, then contiunally tapping F8 until a menu appears. Use your up arrow key to highlight Safe Mode, then hit enter.
Run Ewido:
  • Click on scanner
  • Click on Complete System Scan and the scan will begin.
  • You will be prompted to clean the first infection.
  • Select "Perform action on all infections", then proceed.
  • Once the scan has completed, there will be a button located on the bottom of the screen named Save report
  • Click Save report.
  • Save the report .txt file to your desktop or a location where you can find it easily.
Close ewido security suite.

Reboot into normal mode.

Step #5

Run Panda's online virus scan and perform a full system scan: Panda ActiveScan

Save the scan log and post it along with a new HijackThis Log and the Ewido log in your next reply.


Use the Add Reply button to post your new logs back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.

#15 Miss Peggy

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Posted 27 January 2006 - 04:57 PM

You say ATF cleaner is only for windows xp and 2000
I have xp pro is that OK?
Peggy




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