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"send Error Report Or Dont Send", Thing Keeps Popping Up.


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#1 ashton_r

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Posted 15 January 2006 - 02:04 PM

Hi, my name is ashton roesbery and i am currently on a windows xp home edition, version 2002, and a service pack 1. it's manufactured and supported by compaq and presario. it has 2.8 GHz and 504 mb of ram. just recently i downloaded spybot search and destroy. i thought it would get rid of the"send error report thing but it didn't. when i clicked "send error report," it brought me to a screen with a message about downloading windows version service pack 2. i tried downloading it but it said, your system doesn't support it". when i click "don't send," it logs me off any internet activity im doing. for some reason it doesn't let me get onto my email. what should i do?

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#2 rigel

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Posted 15 January 2006 - 02:19 PM

Hi ashton_r,

You actually have a couple of things going on here. Let start with the message "send Error Report Or Dont Send". That message is from XP's error handling services. When XP has a problem, you can choose to send a report to Microsoft that helps them debug XP. One of the nice things about this feature is if there is a fix, you can usuall click a link on the acknoledgement window that will take you to Microsoft to download a patch or fix. It is possible that is when you are getting the option to download SP2.

SpyBot is a tool to remove adware/spyware/malware. It doeas clean up a lot of "junk" on your computer. It may or may not help with your problem. If you suspect you have the bad stuff on your system, I would recommend using this post Start Here

IMHO, I would make sure all viruses, malware, adware, was off of my computer before applying SP2.

Good luck... hope this helps.

Rigel

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith





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