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HijackThis Log


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#1 mark.slade

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Posted 02 August 2011 - 12:27 PM

Hi, please could someone look over this log for me and give prior to me running hijack
avast was constantly reporting that there is this Win32:trojan.gen present in files winhafnt.dll, trz98.tmp and bakhafnt.sys but having done a boot scan it has quietened down. it was also messing with all things adobe which i have had to uninstall flash, reader and acrobat, was messing with winwdgsvr.exe which i believe is to do with the adobe live update feature.
as added cover i ran F secure easy cleaner in safe mode and it also picked up trojan.win32.Monder.gen in the prefetch files.
so many thanks in advance, mark

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 18:39:03, on 02/08/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Autodata Limited Shared\Service\ADCDLicSvc.exe
C:\BHROOT\BIN\NT611SVC.EXE
C:\BHROOT\BIN\monitor.exe
C:\PROGRA~1\COSIDS\BIN\TbMux32.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\BHROOT\BIN\PORTMAP.EXE
C:\Program Files\BHPS\Pmap1\bin\MapperMonService.exe
C:\Program Files\BHPS\JRE142\bin\javaw.exe
C:\PROGRA~1\COSIDS\APACHE~1\APACHE\ApchT2kW.exe
C:\PROGRA~1\COSIDS\APACHE~1\APACHE\ApchT2kW.exe
C:\PROGRA~1\COSIDS\JRE\bin\java.exe
C:\BHROOT\BIN\DBMANG.EXE
C:\Program Files\BHPS\Gmg\bin\DBMonService.exe
C:\Program Files\BHPS\Gmg\bin\TomcatMonService.exe
C:\Program Files\Common Files\system\winwdgsvr.exe
C:\Program Files\BHPS\JRE142\bin\javaw.exe
C:\Program Files\BHPS\Gmg\bin\tbmux32.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\keyhook.exe
C:\WINDOWS\htpatch.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\AVAST Software\Avast\avastUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\Wcescomm.exe
C:\WINDOWS\system32\sistray.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\system32\rundll32.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://intouch.rit.gm.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [SiS Windows KeyHook] C:\WINDOWS\system32\keyhook.exe
O4 - HKLM\..\Run: [HTpatch] C:\WINDOWS\htpatch.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\Wcescomm.exe"
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Startup: MagicDisc.lnk = C:\Program Files\MagicDisc\MagicDisc.exe
O4 - Startup: Shortcut to Autoline Term-10.lnk = C:\Documents and Settings\User\Desktop\Autoline Term-10.kcc
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://www.facebook.com
O15 - Trusted Zone: *.gm.com
O15 - Trusted Zone: http://*.intel.com
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://dsra1he.ds.adp.com/sdccommon/download/tgctlsi.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://dsra1he.ds.adp.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {01118F00-3E00-11D2-8470-0060089874ED} (SupportSoft RemoteControl Class) - http://dsra1he.ds.adp.com/sdccommon/download/ssrc.cab
O16 - DPF: {01119400-3E00-11D2-8470-0060089874ED} (SupportSoft Listener Control) - http://dsra1he.ds.adp.com/sdccommon/download/sprtctlln.cab
O16 - DPF: {494b8c10-bdb5-11d1-8373-00a0c901b28c} (KClient.ActiveX.1) -
O16 - DPF: {4B54A9DE-EF1C-4EBE-A328-7C28EA3B433A} (BitDefender QuickScan Control) - http://quickscan.bitdefender.com/qsax/qsax.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1263897852859
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1263897768718
O16 - DPF: {CF84DAC5-A4F5-419E-A0BA-C01FFD71112F} (SysInfo Class) - http://content.systemrequirementslab.com.s3.amazonaws.com/global/bin/srldetect_intel_4.4.24.0.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://akamaicdn.webex.com/client/WBXclient-T27L10NSP28-11263/support/ieatgpc.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{41B0636E-1FBC-4CF1-84C0-94DF12B491A3}: NameServer = 62.69.62.6,62.69.62.7
O17 - HKLM\System\CCS\Services\Tcpip\..\{9A7FC88C-D75E-45F8-BFD5-391B89AEE150}: NameServer = 62.69.62.6,62.69.62.7
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Autodata Limited License Service - Autodata Limited - C:\Program Files\Common Files\Autodata Limited Shared\Service\ADCDLicSvc.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: bh611 - Bell& Howell - C:\BHROOT\BIN\NT611SVC.EXE
O23 - Service: Bell & Howell Monitor Service (BHMonitorService) - Bell & Howell - C:\BHROOT\BIN\monitor.exe
O23 - Service: COSIDS_TB - TransAction Software, D 81737 Munich - C:\PROGRA~1\COSIDS\BIN\TbMux32.exe
O23 - Service: Bell & Howell Database Manager (dbmang) - Bell & Howell - C:\BHROOT\BIN\DBMANG.EXE
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: ONC/RPC Portmapper (portmapper) - Bell & Howell - C:\BHROOT\BIN\PORTMAP.EXE
O23 - Service: pqeauto.database.dbmonitor.GMG - ProQuest Business Solutions - C:\Program Files\BHPS\Gmg\bin\DBMonService.exe
O23 - Service: pqeauto.energy.mappermonitor - ProQuest Business Solutions - C:\Program Files\BHPS\Pmap1\bin\MapperMonService.exe
O23 - Service: pqeauto.engine.tomcatmonitor.GMG - ProQuest Business Solutions - C:\Program Files\BHPS\Gmg\bin\TomcatMonService.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\WINDOWS\Downloaded Program Files\ssrc.exe
O23 - Service: TIS 2000 Apache Web Server - Unknown owner - C:\PROGRA~1\COSIDS\APACHE~1\APACHE\ApchT2kW.exe
O23 - Service: Windows Helper Service (WINHLPSVR) - SurveilStar Inc. - C:\PROGRAM FILES\COMMON FILES\SYSTEM\WINRDGV3.EXE

--
End of file - 9544 bytes

Edited by mark.slade, 03 August 2011 - 03:10 AM.


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#2 mark.slade

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Posted 03 August 2011 - 03:18 AM

Hi, i know people are busy and i am very gratefull of your time, but could some one help me with this please? many thanks

===========

Hello

While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our MRT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.

Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us want someone to assist you who is not familiar with your issue and attempt to fix it.

We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the MRT Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

Thank you for understanding.

Orange Blossom ~ forum moderator

Edited by Orange Blossom, 04 August 2011 - 10:47 PM.


#3 HelpBot

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Posted 09 August 2011 - 12:32 PM

Hello and welcome to Bleeping Computer!

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We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

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Posted 14 August 2011 - 12:35 PM

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