Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.
I have been unable to turn off my computer for the last 2 days as it has been asking me to save changes to the "global template Normal.dot" whenever I try to turn it off. After I close out that window, it gives me a "normal.dot was being edited by another Word session" error.
I tried that and the window did disappear but it reappeared as soon as I tried to turn the computer off again. I did notice that there was also a "WINWORD.EXE" process in the Processes tab (I ended the task in the Applications tab). Should I end that process?
I believe it is, as the error does pop up after closing Outlook. I forced shut down of the computer and then the next day it shut down normally after closing out the Normal.dot message. So I think the problem is fixed for now.