Posted 01 August 2011 - 10:35 PM
My son's laptop is possibly infected with a trojan as well as a worm and other nasty stuff. He has an HP presario with Windows 7 which I am not very familiar with, it will not let him gain access to the internet. A Win 7 Security 2012 dialogue box appears stating he has an unregistered version. Moreover, the current PC state is infected with 33 items such as Trojan-Spy.HTML.Bankfraud.jk as well as, E-mail-Worm.JS.Gigger and numerous others.
I am not familiar with his operating system nor all these security issues. So I am looking for assistance and guidance through this issue, can anyone help?