Posted 15 January 2006 - 04:54 PM
I had viruses, trojans ect. I also didn't have a desktop which made it hard to get rid of
the viruses.I asked for help before through a hijack this forum at a different site
back in September 2005 and I tried alot of different things that were suggested
but they didn't work. A few days ago I started trying on my own and stumbled
across deleting my user account on my computer and making a new one.
I'm happy to say that it worked and I got my desk top back. I then started
cleaning out all the viruses, trojans ect I cleaned what appears to be most if not all of that.
I used AVG Antivirus,Microsoft AntiSpyware, AD-Aware,
Registry Repair 2005 and installed Zone Alarm Firewall.
I not sure at what point my cd-rom and dvd burner stopped working but it did work
when my pc was infected. I updated the hardware from the device manager then
I deleted and reinstalled hardware and that's when I get the error;
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
It says that the registry is corrupted so I thought it was because I deleted something I shouldn't
have with the Registry Repair program so I restored backup but that didn't work.
I selected Last Known Good Configuration and there is no change.
Any more suggestions?