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HD makes scratching noises out of no where


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7 replies to this topic

#1 s1lents0ul

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Posted 31 July 2011 - 11:58 AM

I have a WD caviar black 1TB HDD.

Its a secondary drive, for storage, and seems to work just fine until not accessed for a certain amount of time. That time period is approx 5 minutes. It goes from quiet, to a scratchy, repetitive sound that sounds like an amplified disk access sound.

Is this a HDD idle function that lays the heads in a bad sector and its making that sound?

the link in the pinned section of internal hardware that lists hard drive sounds, is a bad link, so I am posting this here.

I have used the Utility for WD HDD's(Western Digital Data Lifeguard Diagnostics for windows - DLGDIAG) but it seems I can not use it on the WD drive while my computer is running. It says please make sure you close any programs from the G: drive to prevent data loss, I hit OK, then ran the quick test, and these were the results after 5 seconds:


Test Option: QUICK TEST
Model Number: WDC WD1001FALS-00J7B0
Unit Serial Number: WD-WMATV7845409
Firmware Number: 05.00K05
Capacity: 1000.20 GB
SMART Status: PASS
Test Result: FAIL
Test Error Code: 06-Quick Test on drive 2 did not complete! Status code = 07 (Failed read test element), Failure Checkpoint = 97 (Unknown Test) SMART self-test did not complete on drive 2!
Test Time: 12:54:51, July 31, 2011

Attached Files


==]--s1lents0ul-->

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#2 Allan

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Posted 31 July 2011 - 12:13 PM

Replace the drive.

#3 s1lents0ul

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Posted 31 July 2011 - 08:01 PM

The drive still works perfectly besides this occurrence. It has stopped doing this ticking noise after a reboot. Also, before the reboot, the noise would immediately stop this ticking noise if I went and accessed the drive through my computer.

Allan, does the Quick test tell you something that I do not know?
==]--s1lents0ul-->

#4 tg1911

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Posted 31 July 2011 - 08:45 PM

the link in the pinned section of internal hardware that lists hard drive sounds, is a bad link, so I am posting this here.

The link has been replaced.
MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

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#5 Allan

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Posted 01 August 2011 - 06:37 AM

The drive is making a noise it's not supposed to make and it failed the test. REPLACE IT.

#6 s1lents0ul

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Posted 01 August 2011 - 12:03 PM

The link has been replaced.

Thank you

To Allan: will do, thanks
==]--s1lents0ul-->

#7 Larry D. Lawrence II

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Posted 01 August 2011 - 10:45 PM

also if you can wait for the replacement and have somewhere to put your data the hdd will more than likely still be under warranty so i would check weatern digital RMA for a replacement.

WD warranty Check link:
http://support.wdc.com/warranty/index.asp

Larry D. Lawrence II
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MCSE, MCP,ACMT, ACTC
Dell, HP, Toshiba, Apple, Lenovo, and IBM Certified Technician

#8 s1lents0ul

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Posted 04 August 2011 - 01:23 AM

TY Larry
==]--s1lents0ul-->




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