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goingonearth redirection upon using google/bing search engines.


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12 replies to this topic

#1 catnapgood

catnapgood

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  • Local time:06:10 AM

Posted 30 July 2011 - 04:56 PM

Hiya-hello! Thank you for viewing this topic and any help you may provide me with. : )

__
I run a Windows XP Home OS.
When I run a google/bing search engine, the links provided to nearly always send me to a blank-page site (goingonearth.com)
This bugged me quite a bit, so I ran trial-version MalewareBytes Anti-Malware. Some results came up so I removed the detections. But, the main problem persisted. I then ran McAfee Security Scan Plus, it all came back clean. Next, I tried running Microsoft Security Essentials-which I usually always have running as my main virus protection. The window would pop up and close down, the program always inactive on start-up.
Searching the net, I came down to going through Windows Task Manager, and shutting down anything that did not look quite right. Doing this I can get MSE to start and run through a complete scan. Everything comes up clean.

If I go through Task Manager, I turn off the odd-ball processes I can usually get google/bing link to work correctly. But, I shouldn't have to do this whenever I try to use my computer.

Is there anyway I can fix my computer before I go bonkers and decide to time consumingly reformat it?
__
And again, thank you for any assistance!

_________________________________
DDS diagnoses:

.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_26
Run by Courtney at 14:05:36 on 2011-07-30
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.105 [GMT -7:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
svchost.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
c:\PROGRA~1\mcafee\SITEAD~1\mcsacore.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
.
============== Pseudo HJT Report ===============
.
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.181\SSScheduler.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
TCP: DhcpNameServer = 192.168.0.1
TCP: Interfaces\{F3E9B438-F0B5-45AA-977D-A67ADF65C92C} : DhcpNameServer = 192.168.0.1
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\courtney\application data\mozilla\firefox\profiles\ueizax6l.default\
FF - prefs.js: browser.startup.homepage - www.deviantart.com
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60531.0\npctrlui.dll
.
============= SERVICES / DRIVERS ===============
.
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2011-4-18 165648]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2011-7-11 366640]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\progra~1\mcafee\sitead~1\mcsacore.exe [2011-7-16 88176]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2011-7-11 22712]
S1 MpKsla4207365;MpKsla4207365;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{7ff62c2a-eace-4a9d-8670-0aff8e444103}\mpksla4207365.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{7ff62c2a-eace-4a9d-8670-0aff8e444103}\MpKsla4207365.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2003-3-31 14336]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2011-07-20 19:36:52 7074640 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{db5d6ba7-4541-4209-8566-6a8497ea8365}\mpengine.dll
2011-07-17 06:33:25 -------- d-----w- c:\program files\Microsoft Security Client
2011-07-17 05:12:58 -------- d-----w- c:\windows\system32\wbem\repository\FS
2011-07-17 05:12:58 -------- d-----w- c:\windows\system32\wbem\Repository
2011-07-17 04:57:28 62976 --sha-r- c:\windows\system32\msxml61.dll
2011-07-17 04:48:25 -------- d-----w- c:\documents and settings\all users\application data\regid.1986-12.com.adobe
2011-07-17 02:57:05 -------- d-----w- c:\documents and settings\courtney\application data\com.adobe.downloadassistant.AdobeDownloadAssistant
2011-07-17 02:57:01 -------- d-----w- c:\program files\Adobe Download Assistant
2011-07-17 01:54:33 -------- d-----w- c:\program files\common files\McAfee
2011-07-17 01:49:56 -------- d-----w- c:\program files\McAfee
2011-07-13 02:58:12 -------- d-----w- c:\documents and settings\courtney\local settings\application data\Temp
2011-07-13 02:49:51 -------- d-----w- c:\documents and settings\courtney\local settings\application data\Adobe
2011-07-13 02:46:16 -------- d-----w- c:\documents and settings\all users\application data\McAfee Security Scan
2011-07-13 02:46:10 -------- d-----w- c:\program files\McAfee Security Scan
2011-07-12 05:44:44 -------- d-----w- c:\documents and settings\courtney\application data\Malwarebytes
2011-07-12 05:43:59 39984 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-07-12 05:43:56 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2011-07-12 05:43:52 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-07-12 05:43:51 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-07-11 23:12:19 40960 ----a-r- c:\documents and settings\courtney\application data\microsoft\installer\{9559f7ca-5e34-4237-a2d9-d856464ad727}\NewShortcut1_9559F7CA5E344237A2D9D856464AD727.exe
2011-07-11 23:12:18 40960 ----a-r- c:\documents and settings\courtney\application data\microsoft\installer\{9559f7ca-5e34-4237-a2d9-d856464ad727}\ARPPRODUCTICON.exe
2011-07-11 23:12:12 -------- d-----w- c:\program files\Project64 1.6
2011-07-11 04:36:19 -------- d-----w- c:\documents and settings\courtney\application data\.minecraft
2011-07-11 04:04:18 -------- d-----w- c:\documents and settings\courtney\local settings\application data\Help
2011-07-10 23:22:30 -------- d-----w- c:\documents and settings\courtney\.netbeans
2011-07-10 23:21:55 -------- d-----w- c:\documents and settings\courtney\.nbprofiler
2011-07-10 23:21:48 -------- d-----w- c:\documents and settings\courtney\application data\.visualvm
2011-07-08 22:32:59 -------- d-----w- c:\documents and settings\courtney\application data\Xfire
2011-07-08 22:32:46 -------- d-----w- c:\program files\Xfire
2011-07-06 23:56:21 -------- d-----w- c:\windows\.jagex_cache_32
2011-07-06 01:37:25 -------- d-----w- c:\documents and settings\courtney\application data\Dev-Cpp
2011-07-06 01:28:29 -------- d-----w- c:\program files\Dev-Cpp
2011-07-06 00:56:27 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-07-06 00:53:49 -------- d-----w- c:\documents and settings\courtney\application data\SYSTEMAX Software Development
2011-07-06 00:53:49 -------- d-----w- c:\documents and settings\all users\application data\SYSTEMAX Software Development
2011-07-06 00:50:49 -------- d-----w- c:\program files\Easy Paint Tool SAI
2011-07-05 02:44:55 274288 ----a-w- c:\windows\system32\mucltui.dll
2011-07-05 02:44:55 215920 ----a-w- c:\windows\system32\muweb.dll
2011-07-05 02:44:55 16736 ----a-w- c:\windows\system32\mucltui.dll.mui
2011-07-04 21:33:39 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-07-04 21:33:39 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-07-04 19:01:25 50200 ----a-w- c:\windows\system32\perf-SQLAgent$SQLEXPRESS-sqlagtctr10.1.2531.0.dll
2011-07-04 18:54:48 -------- d-----w- c:\program files\Microsoft SQL Server
2011-07-04 18:51:30 -------- d-----w- c:\program files\Microsoft Synchronization Services
2011-07-04 18:51:29 -------- d-----w- c:\program files\Microsoft SQL Server Compact Edition
2011-07-04 18:49:58 112832 ----a-w- c:\documents and settings\all users\application data\microsoft\vcexpress\10.0\1033\ResourceCache.dll
2011-07-04 18:45:49 -------- d-----w- c:\program files\Microsoft Visual Studio 10.0
2011-07-04 18:45:49 -------- d-----w- c:\program files\Microsoft Help Viewer
2011-07-04 18:09:24 -------- d-----w- c:\documents and settings\courtney\local settings\application data\Mozilla
2011-07-04 17:57:00 712976 ----a-w- c:\program files\mozilla firefox\uninstall\helper.exe
2011-07-04 17:57:00 142296 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
2011-07-04 08:17:59 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-07-04 07:49:37 172032 ----a-w- c:\windows\system32\nvuaudio.exe
2011-07-04 07:49:35 4096 -c--a-w- c:\windows\system32\dllcache\ksuser.dll
2011-07-04 07:49:35 4096 ----a-w- c:\windows\system32\ksuser.dll
2011-07-04 07:49:35 146048 -c--a-w- c:\windows\system32\dllcache\portcls.sys
2011-07-04 07:49:35 146048 ----a-w- c:\windows\system32\drivers\portcls.sys
2011-07-04 07:49:35 129536 ----a-w- c:\windows\system32\ksproxy.ax
2011-07-04 07:49:33 60160 -c--a-w- c:\windows\system32\dllcache\drmk.sys
2011-07-04 07:49:33 60160 ----a-w- c:\windows\system32\drivers\drmk.sys
2011-07-04 07:16:37 -------- d-----w- c:\documents and settings\courtney\local settings\application data\ApplicationHistory
2011-07-04 06:22:07 -------- d-----w- c:\windows\system32\XPSViewer
2011-07-04 06:21:42 89088 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\filterpipelineprintproc.dll
2011-07-04 06:21:34 89088 -c----w- c:\windows\system32\dllcache\filterpipelineprintproc.dll
2011-07-04 06:21:34 597504 -c----w- c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2011-07-04 06:21:34 597504 ------w- c:\windows\system32\spool\prtprocs\w32x86\printfilterpipelinesvc.exe
2011-07-04 06:21:34 575488 -c----w- c:\windows\system32\dllcache\xpsshhdr.dll
2011-07-04 06:21:34 575488 ------w- c:\windows\system32\xpsshhdr.dll
2011-07-04 06:21:34 1676288 -c----w- c:\windows\system32\dllcache\xpssvcs.dll
2011-07-04 06:21:34 1676288 ------w- c:\windows\system32\xpssvcs.dll
2011-07-04 06:21:34 117760 ------w- c:\windows\system32\prntvpt.dll
2011-07-04 06:21:34 -------- d-----w- C:\8c46945a189e3edae7bbc33e7b
2011-07-04 06:18:36 -------- d-----w- c:\documents and settings\courtney\local settings\application data\Identities
2011-07-04 06:18:31 -------- d-----w- c:\documents and settings\courtney\application data\Windows Desktop Search
2011-07-04 06:18:06 -------- d-----w- c:\windows\system32\GroupPolicy
2011-07-04 06:18:06 -------- d-----w- c:\program files\Windows Desktop Search
2011-07-04 06:17:18 98304 -c----w- c:\windows\system32\dllcache\nlhtml.dll
2011-07-04 06:17:18 29696 -c----w- c:\windows\system32\dllcache\mimefilt.dll
2011-07-04 06:17:18 192000 -c----w- c:\windows\system32\dllcache\offfilt.dll
2011-07-04 06:16:57 -------- d-----w- c:\program files\Windows Media Connect 2
2011-07-04 06:16:00 -------- d-----w- c:\windows\system32\LogFiles
2011-07-04 06:14:48 -------- d-----w- c:\windows\system32\URTTEMP
2011-07-04 05:04:59 105472 -c----w- c:\windows\system32\dllcache\mup.sys
2011-07-04 05:01:10 40960 -c----w- c:\windows\system32\dllcache\ndproxy.sys
2011-07-04 05:00:48 45568 -c----w- c:\windows\system32\dllcache\wab.exe
2011-07-04 05:00:12 978944 -c----w- c:\windows\system32\dllcache\mfc42.dll
2011-07-04 05:00:12 953856 -c----w- c:\windows\system32\dllcache\mfc40u.dll
2011-07-04 04:59:07 617472 -c----w- c:\windows\system32\dllcache\comctl32.dll
2011-07-04 04:52:11 -------- d-sh--w- c:\documents and settings\courtney\IECompatCache
2011-07-04 04:51:23 -------- d-sh--w- c:\documents and settings\courtney\PrivacIE
2011-07-04 04:45:26 -------- d-sh--w- c:\documents and settings\courtney\IETldCache
2011-07-04 04:30:52 7680 -c----w- c:\windows\system32\dllcache\iecompat.dll
2011-07-04 04:30:38 -------- d-----w- c:\windows\ie8updates
2011-07-04 04:30:31 12800 -c----w- c:\windows\system32\dllcache\xpshims.dll
2011-07-04 04:30:30 743424 -c----w- c:\windows\system32\dllcache\iedvtool.dll
2011-07-04 04:30:30 602112 -c----w- c:\windows\system32\dllcache\msfeeds.dll
2011-07-04 04:30:30 55296 -c----w- c:\windows\system32\dllcache\msfeedsbs.dll
2011-07-04 04:30:30 247808 -c----w- c:\windows\system32\dllcache\ieproxy.dll
2011-07-04 04:30:30 1991680 -c----w- c:\windows\system32\dllcache\iertutil.dll
2011-07-04 04:30:30 11081728 -c----w- c:\windows\system32\dllcache\ieframe.dll
2011-07-04 04:29:10 -------- dc-h--w- c:\windows\ie8
2011-07-04 04:09:44 -------- d-----w- c:\windows\system32\scripting
2011-07-04 04:09:42 -------- d-----w- c:\windows\system32\en
2011-07-04 04:09:42 -------- d-----w- c:\windows\system32\bits
2011-07-04 04:09:42 -------- d-----w- c:\windows\l2schemas
2011-07-04 04:05:35 -------- d-----w- c:\windows\network diagnostic
2011-07-04 04:00:06 1172480 -c----w- c:\windows\system32\dllcache\msxml3.dll
2011-07-04 03:58:10 272128 -c----w- c:\windows\system32\dllcache\bthport.sys
2011-07-04 03:57:47 357888 -c----w- c:\windows\system32\dllcache\srv.sys
2011-07-04 03:55:24 456320 -c----w- c:\windows\system32\dllcache\mrxsmb.sys
2011-07-04 03:55:16 471552 -c----w- c:\windows\system32\dllcache\aclayers.dll
2011-07-04 03:55:01 744448 -c----w- c:\windows\system32\dllcache\helpsvc.exe
2011-07-04 03:50:59 76800 ------w- c:\windows\system32\msshavmsg.dll
2011-07-04 03:37:29 203136 -c----w- c:\windows\system32\dllcache\rmcast.sys
2011-07-04 03:37:10 331776 -c----w- c:\windows\system32\dllcache\msadce.dll
2011-07-04 03:35:20 -------- d-sh--w- c:\documents and settings\courtney\UserData
2011-07-04 00:13:42 337408 -c----w- c:\windows\system32\dllcache\netapi32.dll
2011-07-04 00:12:33 5120 ----a-w- c:\windows\system32\xpsp4res.dll
2011-07-04 00:12:32 218112 -c----w- c:\windows\system32\dllcache\wordpad.exe
2011-07-04 00:08:03 -------- d-----w- c:\windows\system32\PreInstall
2011-07-04 00:08:01 -------- d--h--w- c:\windows\$hf_mig$
2011-07-03 23:53:00 -------- d-----w- c:\windows\system32\SoftwareDistribution
2011-07-03 23:49:32 -------- d-----w- c:\program files\NVIDIA Corporation
2011-07-03 23:48:19 -------- d-----w- c:\windows\Downloaded Installations
2011-07-03 07:10:07 176128 ----a-w- c:\windows\system32\nvunrm.exe
2011-07-03 07:10:06 176128 ----a-w- c:\windows\system32\nvusmb.exe
2011-07-03 07:10:06 176128 ----a-w- c:\windows\system32\NVUNINST.EXE
2011-07-03 07:10:04 176128 ----a-w- c:\windows\system32\nvugart.exe
2011-07-03 07:10:04 -------- d-----w- c:\windows\NV400424.TMP
2011-07-03 07:09:46 729088 ----a-w- c:\program files\common files\installshield\professional\runtime\09\01\intel32\iKernel.dll
2011-07-03 07:09:46 69715 ----a-w- c:\program files\common files\installshield\professional\runtime\09\01\intel32\ctor.dll
2011-07-03 07:09:46 5632 ----a-w- c:\program files\common files\installshield\professional\runtime\09\01\intel32\DotNetInstaller.exe
2011-07-03 07:09:46 32768 ----a-w- c:\program files\common files\installshield\professional\runtime\Objectps.dll
2011-07-03 07:09:46 266240 ----a-w- c:\program files\common files\installshield\professional\runtime\09\01\intel32\iscript.dll
2011-07-03 07:09:46 192512 ----a-w- c:\program files\common files\installshield\professional\runtime\09\01\intel32\iuser.dll
2011-07-03 07:09:40 311428 ----a-w- c:\program files\common files\installshield\professional\runtime\09\01\intel32\setup.dll
2011-07-03 07:09:40 188548 ----a-w- c:\program files\common files\installshield\professional\runtime\09\01\intel32\iGdi.dll
2011-07-03 07:09:32 -------- d-----w- C:\NVIDIA
2011-07-03 07:09:03 -------- d--h--w- c:\windows\msdownld.tmp
2011-07-03 07:08:57 -------- d-----w- c:\windows\Logs
2011-07-03 07:07:22 -------- d-----w- c:\windows\system32\wbem\AutoRecover
2011-07-03 07:01:59 58880 ------w- c:\windows\system32\pnrpnsp.dll
2011-07-03 07:00:19 -------- d-----w- c:\windows\ServicePackFiles
.
==================== Find3M ====================
.
2011-06-24 18:51:18 36352 ----a-w- c:\windows\system32\xfcodec.dll
2011-06-02 14:02:05 1858944 ----a-w- c:\windows\system32\win32k.sys
2011-05-02 15:31:52 692736 ----a-w- c:\windows\system32\inetcomm.dll
.
============= FINISH: 14:06:27.90 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
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  • Gender:Male
  • Location:Puerto rico
  • Local time:10:10 AM

Posted 07 August 2011 - 11:03 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".

information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 catnapgood

catnapgood
  • Topic Starter

  • Members
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  • Gender:Female
  • Location:Oregon
  • Local time:06:10 AM

Posted 09 August 2011 - 03:34 PM

Thank you for helping me Gringo! : )
No problems have been encountered so far.
Here are the logs you needed:

1. DDS Logs
.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_26
Run by Courtney at 13:25:31 on 2011-08-09
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.182 [GMT -7:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
svchost.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
c:\PROGRA~1\mcafee\SITEAD~1\mcsacore.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\WINDOWS\system32\Wacom_Tablet.exe
C:\WINDOWS\system32\WTablet\Wacom_TabletUser.exe
C:\WINDOWS\system32\Wacom_Tablet.exe
C:\Program Files\Easy Paint Tool SAI\sai.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
.
============== Pseudo HJT Report ===============
.
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.181\SSScheduler.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
TCP: DhcpNameServer = 192.168.0.1
TCP: Interfaces\{F3E9B438-F0B5-45AA-977D-A67ADF65C92C} : DhcpNameServer = 192.168.0.1
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\courtney\application data\mozilla\firefox\profiles\ueizax6l.default\
FF - prefs.js: browser.startup.homepage - www.deviantart.com
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60531.0\npctrlui.dll
FF - plugin: c:\program files\tabletplugins\npwacom.dll
.
============= SERVICES / DRIVERS ===============
.
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2011-4-18 165648]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2011-7-11 366640]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\progra~1\mcafee\sitead~1\mcsacore.exe [2011-7-16 88176]
R2 TabletServiceWacom;TabletServiceWacom;c:\windows\system32\Wacom_Tablet.exe [2011-8-8 5010288]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2011-7-11 22712]
R3 wacmoumonitor;Wacom Mode Helper;c:\windows\system32\drivers\wacmoumonitor.sys [2011-8-8 16168]
S1 MpKsla4207365;MpKsla4207365;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{7ff62c2a-eace-4a9d-8670-0aff8e444103}\mpksla4207365.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{7ff62c2a-eace-4a9d-8670-0aff8e444103}\MpKsla4207365.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2003-3-31 14336]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2011-08-09 02:42:05 -------- d-----w- c:\documents and settings\courtney\application data\WTablet
2011-08-09 02:40:58 -------- d-----w- c:\program files\Tablet
2011-07-20 19:36:52 7074640 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{db5d6ba7-4541-4209-8566-6a8497ea8365}\mpengine.dll
2011-07-17 06:33:25 -------- d-----w- c:\program files\Microsoft Security Client
2011-07-17 05:12:58 -------- d-----w- c:\windows\system32\wbem\repository\FS
2011-07-17 05:12:58 -------- d-----w- c:\windows\system32\wbem\Repository
2011-07-17 04:57:28 62976 --sha-r- c:\windows\system32\msxml61.dll
2011-07-17 04:48:25 -------- d-----w- c:\documents and settings\all users\application data\regid.1986-12.com.adobe
2011-07-17 02:57:05 -------- d-----w- c:\documents and settings\courtney\application data\com.adobe.downloadassistant.AdobeDownloadAssistant
2011-07-17 02:57:01 -------- d-----w- c:\program files\Adobe Download Assistant
2011-07-17 01:54:33 -------- d-----w- c:\program files\common files\McAfee
2011-07-17 01:49:56 -------- d-----w- c:\program files\McAfee
2011-07-13 02:58:12 -------- d-----w- c:\documents and settings\courtney\local settings\application data\Temp
2011-07-13 02:49:51 -------- d-----w- c:\documents and settings\courtney\local settings\application data\Adobe
2011-07-13 02:46:16 -------- d-----w- c:\documents and settings\all users\application data\McAfee Security Scan
2011-07-13 02:46:10 -------- d-----w- c:\program files\McAfee Security Scan
2011-07-12 05:44:44 -------- d-----w- c:\documents and settings\courtney\application data\Malwarebytes
2011-07-12 05:43:59 39984 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-07-12 05:43:56 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2011-07-12 05:43:52 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-07-12 05:43:51 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-07-11 23:12:19 40960 ----a-r- c:\documents and settings\courtney\application data\microsoft\installer\{9559f7ca-5e34-4237-a2d9-d856464ad727}\NewShortcut1_9559F7CA5E344237A2D9D856464AD727.exe
2011-07-11 23:12:18 40960 ----a-r- c:\documents and settings\courtney\application data\microsoft\installer\{9559f7ca-5e34-4237-a2d9-d856464ad727}\ARPPRODUCTICON.exe
2011-07-11 23:12:12 -------- d-----w- c:\program files\Project64 1.6
2011-07-11 04:36:19 -------- d-----w- c:\documents and settings\courtney\application data\.minecraft
2011-07-11 04:04:18 -------- d-----w- c:\documents and settings\courtney\local settings\application data\Help
2011-07-10 23:22:30 -------- d-----w- c:\documents and settings\courtney\.netbeans
2011-07-10 23:21:55 -------- d-----w- c:\documents and settings\courtney\.nbprofiler
2011-07-10 23:21:48 -------- d-----w- c:\documents and settings\courtney\application data\.visualvm
.
==================== Find3M ====================
.
2011-07-06 00:56:27 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-07-04 21:33:22 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-07-04 21:33:21 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-06-24 18:51:18 36352 ----a-w- c:\windows\system32\xfcodec.dll
2011-06-02 14:02:05 1858944 ----a-w- c:\windows\system32\win32k.sys
.
============= FINISH: 13:26:11.82 ===============


1.A Attach Log
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-06-23.01)
.
Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume1
Install Date: 7/2/2011 11:23:58 PM
System Uptime: 8/8/2011 7:27:29 PM (18 hours ago)
.
Motherboard: Shuttle Inc | | FN85V24
Processor: AMD Hammer Family processor - Model Unknown | Socket 940 | 1607/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 93 GiB total, 82.631 GiB free.
D: is Removable
E: is Removable
F: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318}
Description: SM Bus Controller
Device ID: PCI\VEN_10DE&DEV_00E4&SUBSYS_35851297&REV_A1\3&13C0B0C5&0&09
Manufacturer:
Name: SM Bus Controller
PNP Device ID: PCI\VEN_10DE&DEV_00E4&SUBSYS_35851297&REV_A1\3&13C0B0C5&0&09
Service:
.
==== System Restore Points ===================
.
RP52: 7/16/2011 10:08:35 PM - System Checkpoint
RP53: 7/16/2011 10:11:41 PM - Restore Operation
RP54: 7/16/2011 11:03:58 PM - Installed Microsoft Security Client EN-US Language Pack
RP55: 7/17/2011 11:31:13 PM - System Checkpoint
RP56: 7/20/2011 12:36:38 PM - Software Distribution Service 3.0
RP57: 7/21/2011 1:43:39 PM - System Checkpoint
RP58: 7/22/2011 8:18:17 PM - System Checkpoint
RP59: 7/27/2011 9:01:56 PM - System Checkpoint
RP60: 7/28/2011 9:32:50 PM - System Checkpoint
RP61: 7/30/2011 12:37:10 AM - System Checkpoint
RP62: 7/30/2011 1:49:21 PM - before BC advice
RP63: 7/31/2011 1:55:31 PM - System Checkpoint
RP64: 8/8/2011 8:14:26 PM - System Checkpoint
.
==== Installed Programs ======================
.
Adobe AIR
Adobe Community Help
Adobe Download Assistant
Adobe Flash Player 10 Plugin
Adobe Reader X (10.1.0)
Dev-C++ 5 beta 9 release (4.9.9.2)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB915800-v4)
Hotfix for Windows XP (KB942288-v3)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB958655-v2)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB981793)
Java Auto Updater
Java™ 6 Update 26
Malwarebytes' Anti-Malware version 1.51.0.1200
McAfee Security Scan Plus
McAfee SiteAdvisor
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft .NET Framework 4 Multi-Targeting Pack
Microsoft Antimalware
Microsoft Application Error Reporting
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Help Viewer 1.0
Microsoft Security Client
Microsoft Security Client EN-US Language Pack
Microsoft Security Essentials
Microsoft Silverlight
Microsoft SQL Server 2008 Native Client
Microsoft SQL Server Compact 3.5 SP2 ENU
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft_VC80_ATL_x86
Microsoft_VC80_CRT_x86
Microsoft_VC80_MFC_x86
Microsoft_VC80_MFCLOC_x86
Microsoft_VC90_ATL_x86
Microsoft_VC90_CRT_x86
Microsoft_VC90_MFC_x86
Microsoft_VC90_MFCLOC_x86
Mozilla Firefox 5.0 (x86 en-US)
NVIDIA Drivers
NVIDIA ForceWare Network Access Manager
Project64 1.6
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2530548)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Search 4 - KB963093
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982381)
Security Update for Windows XP (KB982665)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft Windows (KB971513)
Update for Windows Internet Explorer 8 (KB2447568)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2492386)
Update for Windows XP (KB2541763)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Wacom Tablet
WebFldrs XP
WebTablet IE Plugin
WebTablet Netscape Plugin
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 8
Windows Management Framework Core
Windows Media Format 11 runtime
Windows Media Player 11
Windows Search 4.0
Windows XP Service Pack 3
WinRAR 4.01 (32-bit)
Xfire (remove only)
.
==== End Of File ===========================


2. RKUnhooker Log
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-06-23.01)
.
Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume1
Install Date: 7/2/2011 11:23:58 PM
System Uptime: 8/8/2011 7:27:29 PM (18 hours ago)
.
Motherboard: Shuttle Inc | | FN85V24
Processor: AMD Hammer Family processor - Model Unknown | Socket 940 | 1607/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 93 GiB total, 82.631 GiB free.
D: is Removable
E: is Removable
F: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318}
Description: SM Bus Controller
Device ID: PCI\VEN_10DE&DEV_00E4&SUBSYS_35851297&REV_A1\3&13C0B0C5&0&09
Manufacturer:
Name: SM Bus Controller
PNP Device ID: PCI\VEN_10DE&DEV_00E4&SUBSYS_35851297&REV_A1\3&13C0B0C5&0&09
Service:
.
==== System Restore Points ===================
.
RP52: 7/16/2011 10:08:35 PM - System Checkpoint
RP53: 7/16/2011 10:11:41 PM - Restore Operation
RP54: 7/16/2011 11:03:58 PM - Installed Microsoft Security Client EN-US Language Pack
RP55: 7/17/2011 11:31:13 PM - System Checkpoint
RP56: 7/20/2011 12:36:38 PM - Software Distribution Service 3.0
RP57: 7/21/2011 1:43:39 PM - System Checkpoint
RP58: 7/22/2011 8:18:17 PM - System Checkpoint
RP59: 7/27/2011 9:01:56 PM - System Checkpoint
RP60: 7/28/2011 9:32:50 PM - System Checkpoint
RP61: 7/30/2011 12:37:10 AM - System Checkpoint
RP62: 7/30/2011 1:49:21 PM - before BC advice
RP63: 7/31/2011 1:55:31 PM - System Checkpoint
RP64: 8/8/2011 8:14:26 PM - System Checkpoint
.
==== Installed Programs ======================
.
Adobe AIR
Adobe Community Help
Adobe Download Assistant
Adobe Flash Player 10 Plugin
Adobe Reader X (10.1.0)
Dev-C++ 5 beta 9 release (4.9.9.2)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB915800-v4)
Hotfix for Windows XP (KB942288-v3)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB958655-v2)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB981793)
Java Auto Updater
Java™ 6 Update 26
Malwarebytes' Anti-Malware version 1.51.0.1200
McAfee Security Scan Plus
McAfee SiteAdvisor
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft .NET Framework 4 Multi-Targeting Pack
Microsoft Antimalware
Microsoft Application Error Reporting
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Help Viewer 1.0
Microsoft Security Client
Microsoft Security Client EN-US Language Pack
Microsoft Security Essentials
Microsoft Silverlight
Microsoft SQL Server 2008 Native Client
Microsoft SQL Server Compact 3.5 SP2 ENU
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft_VC80_ATL_x86
Microsoft_VC80_CRT_x86
Microsoft_VC80_MFC_x86
Microsoft_VC80_MFCLOC_x86
Microsoft_VC90_ATL_x86
Microsoft_VC90_CRT_x86
Microsoft_VC90_MFC_x86
Microsoft_VC90_MFCLOC_x86
Mozilla Firefox 5.0 (x86 en-US)
NVIDIA Drivers
NVIDIA ForceWare Network Access Manager
Project64 1.6
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2530548)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Search 4 - KB963093
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982381)
Security Update for Windows XP (KB982665)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft Windows (KB971513)
Update for Windows Internet Explorer 8 (KB2447568)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2492386)
Update for Windows XP (KB2541763)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Wacom Tablet
WebFldrs XP
WebTablet IE Plugin
WebTablet Netscape Plugin
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 8
Windows Management Framework Core
Windows Media Format 11 runtime
Windows Media Player 11
Windows Search 4.0
Windows XP Service Pack 3
WinRAR 4.01 (32-bit)
Xfire (remove only)
.
==== End Of File ===========================

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:10:10 AM

Posted 09 August 2011 - 06:21 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 catnapgood

catnapgood
  • Topic Starter

  • Members
  • 55 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Oregon
  • Local time:06:10 AM

Posted 09 August 2011 - 09:42 PM

1. Log from Combofix:
ComboFix 11-08-09.02 - Courtney 08/09/2011 19:02:53.2.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.189 [GMT -7:00]
Running from: c:\documents and settings\Courtney\Desktop\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Outdated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.
.
((((((((((((((((((((((((( Files Created from 2011-07-10 to 2011-08-10 )))))))))))))))))))))))))))))))
.
.
2011-08-10 01:59 . 2011-08-10 01:59 -------- d-----w- c:\documents and settings\Courtney\Application Data\Windows Search
2011-08-10 01:14 . 2011-08-10 01:14 28752 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{DB5D6BA7-4541-4209-8566-6A8497EA8365}\MpKsl71c4a24b.sys
2011-08-09 02:42 . 2011-08-09 02:42 -------- d-----w- c:\documents and settings\Courtney\Application Data\WTablet
2011-07-20 19:36 . 2011-06-07 15:55 7074640 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{DB5D6BA7-4541-4209-8566-6A8497EA8365}\mpengine.dll
2011-07-18 00:09 . 2011-07-18 00:09 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\PCHealth
2011-07-17 06:37 . 2011-07-17 06:38 -------- d-----w- c:\documents and settings\Administrator
2011-07-17 06:33 . 2011-07-17 06:33 -------- d-----w- c:\program files\Microsoft Security Client
2011-07-17 05:12 . 2011-07-17 05:12 -------- d-----w- c:\windows\system32\wbem\Repository
2011-07-17 04:57 . 2011-07-17 04:57 62976 --sha-r- c:\windows\system32\msxml61.dll
2011-07-17 04:48 . 2011-07-17 04:48 -------- d-----w- c:\documents and settings\All Users\Application Data\regid.1986-12.com.adobe
2011-07-17 02:57 . 2011-07-17 02:57 -------- d-----w- c:\documents and settings\Courtney\Application Data\com.adobe.downloadassistant.AdobeDownloadAssistant
2011-07-17 02:57 . 2011-07-17 02:57 -------- d-----w- c:\program files\Adobe Download Assistant
2011-07-17 01:54 . 2011-07-17 01:54 -------- d-----w- c:\program files\Common Files\McAfee
2011-07-17 01:49 . 2011-07-17 05:14 -------- d-----w- c:\program files\McAfee
2011-07-16 05:52 . 2011-07-16 05:52 -------- d-----w- c:\documents and settings\LocalService\Application Data\McAfee
2011-07-13 02:58 . 2011-07-13 02:58 -------- d-----w- c:\documents and settings\Courtney\Local Settings\Application Data\Temp
2011-07-13 02:55 . 2011-07-17 05:24 -------- d-----w- c:\program files\Common Files\Adobe
2011-07-13 02:49 . 2011-07-13 02:49 -------- d-----w- c:\program files\Common Files\Adobe AIR
2011-07-13 02:49 . 2011-07-17 04:33 -------- d-----w- c:\documents and settings\Courtney\Local Settings\Application Data\Adobe
2011-07-13 02:46 . 2011-07-17 01:50 -------- d-----w- c:\documents and settings\All Users\Application Data\McAfee
2011-07-13 02:46 . 2011-07-13 02:46 -------- d-----w- c:\documents and settings\All Users\Application Data\McAfee Security Scan
2011-07-13 02:46 . 2011-07-15 22:57 -------- d-----w- c:\program files\McAfee Security Scan
2011-07-12 05:44 . 2011-07-12 05:44 -------- d-----w- c:\documents and settings\Courtney\Application Data\Malwarebytes
2011-07-12 05:43 . 2011-05-29 16:11 39984 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-07-12 05:43 . 2011-07-12 05:43 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2011-07-12 05:43 . 2011-05-29 16:11 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-07-12 05:43 . 2011-07-12 05:44 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-07-11 23:12 . 2011-07-11 23:12 40960 ----a-r- c:\documents and settings\Courtney\Application Data\Microsoft\Installer\{9559F7CA-5E34-4237-A2D9-D856464AD727}\NewShortcut1_9559F7CA5E344237A2D9D856464AD727.exe
2011-07-11 23:12 . 2011-07-11 23:12 40960 ----a-r- c:\documents and settings\Courtney\Application Data\Microsoft\Installer\{9559F7CA-5E34-4237-A2D9-D856464AD727}\ARPPRODUCTICON.exe
2011-07-11 23:12 . 2011-07-11 23:31 -------- d-----w- c:\program files\Project64 1.6
2011-07-11 04:36 . 2011-07-11 04:36 -------- d-----w- c:\documents and settings\Courtney\Application Data\.minecraft
2011-07-11 04:04 . 2011-07-11 04:04 -------- d-----w- c:\documents and settings\Courtney\Local Settings\Application Data\Help
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-07-06 00:56 . 2011-07-06 00:56 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-07-05 09:07 . 2011-07-04 18:49 112832 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\VCExpress\10.0\1033\ResourceCache.dll
2011-07-04 21:33 . 2011-07-04 21:33 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-07-04 21:33 . 2011-07-04 21:33 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-06-24 18:51 . 2011-06-24 18:51 36352 ----a-w- c:\windows\system32\xfcodec.dll
2011-06-02 14:02 . 2003-03-31 12:00 1858944 ----a-w- c:\windows\system32\win32k.sys
2011-06-16 04:17 . 2011-07-04 17:57 142296 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IMJPMIG8.1"="c:\windows\IME\imjp8_1\IMJPMIG.EXE" [2004-08-04 208952]
"MSPY2002"="c:\windows\System32\IME\PINTLGNT\ImScInst.exe" [2003-03-31 59392]
"PHIME2002ASync"="c:\windows\System32\IME\TINTLGNT\TINTSETP.EXE" [2003-03-31 455168]
"PHIME2002A"="c:\windows\System32\IME\TINTLGNT\TINTSETP.EXE" [2003-03-31 455168]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-04-08 254696]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-06-06 937920]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2011-06-15 997920]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-02-26 437160]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
McAfee Security Scan Plus.lnk - c:\program files\McAfee Security Scan\2.0.181\SSScheduler.exe [2010-1-15 255536]
Windows Search.lnk - c:\program files\Windows Desktop Search\WindowsSearch.exe [2008-5-26 123904]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\NVIDIA Corporation\\NetworkAccessManager\\Apache Group\\Apache2\\bin\\Apache.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Xfire\\Xfire.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"5985:TCP"= 5985:TCP:*:Disabled:Windows Remote Management
.
R1 MpKsl71c4a24b;MpKsl71c4a24b;c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{DB5D6BA7-4541-4209-8566-6A8497EA8365}\MpKsl71c4a24b.sys [8/9/2011 6:14 PM 28752]
R2 TabletServiceWacom;TabletServiceWacom;c:\windows\system32\Wacom_Tablet.exe [8/8/2011 7:41 PM 5010288]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [7/11/2011 10:43 PM 22712]
S1 MpKsla4207365;MpKsla4207365;\??\c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{7FF62C2A-EACE-4A9D-8670-0AFF8E444103}\MpKsla4207365.sys --> c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{7FF62C2A-EACE-4A9D-8670-0AFF8E444103}\MpKsla4207365.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [3/18/2010 1:16 PM 130384]
S2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [7/11/2011 10:43 PM 366640]
S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\progra~1\mcafee\SITEAD~1\mcsacore.exe [7/16/2011 6:50 PM 88176]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\McAfee Security Scan\2.0.181\McCHSvc.exe [1/15/2010 5:49 AM 227232]
S3 wacmoumonitor;Wacom Mode Helper;c:\windows\system32\drivers\wacmoumonitor.sys [8/8/2011 7:41 PM 16168]
S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [3/31/2003 5:00 AM 14336]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [3/18/2010 1:16 PM 753504]
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - BLACKBOX
*NewlyCreated* - MPKSL71C4A24B
*NewlyCreated* - TABLETSERVICEWACOM
*Deregistered* - BlackBox
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
WINRM REG_MULTI_SZ WINRM
.
.
------- Supplementary Scan -------
.
TCP: DhcpNameServer = 192.168.0.1
FF - ProfilePath - c:\documents and settings\Courtney\Application Data\Mozilla\Firefox\Profiles\ueizax6l.default\
FF - prefs.js: browser.startup.homepage - www.deviantart.com
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-08-09 19:07
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'explorer.exe'(3148)
c:\windows\system32\WININET.dll
c:\windows\system32\msi.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
Completion time: 2011-08-09 19:08:59
ComboFix-quarantined-files.txt 2011-08-10 02:08
ComboFix2.txt 2011-08-10 01:28
.
Pre-Run: 90,500,071,424 bytes free
Post-Run: 90,485,518,336 bytes free
.
- - End Of File - - 76DD72B02A1962D1E660ECE138D79C4F


2. Problems I experienced earlier:
a. Page redirection upon using online search engines such as google and bing.
b. MSE can not start/run unless rundll32.exe is shut down using task manager.

3. Everything is working back to normal~!! : ) Thank you so much. After restarting I no longer get google redirection, and MSE is acting normal again.
Thank you.

Edited by catnapgood, 09 August 2011 - 09:58 PM.


#6 gringo_pr

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Posted 09 August 2011 - 10:28 PM

Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

If you have problems running Hijackthis.

sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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#7 catnapgood

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Posted 10 August 2011 - 10:24 PM

1.MBAM Log:
Malwarebytes' Anti-Malware 1.51.0.1200
www.malwarebytes.org

Database version: 7339

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

8/10/2011 8:14:05 PM
mbam-log-2011-08-10 (20-14-05).txt

Scan type: Full scan (C:\|)
Objects scanned: 186420
Time elapsed: 35 minute(s), 30 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\XMZH42I4GI (Trojan.FakeAlert.SA) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


2. HijackThis log:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:19:54 PM, on 8/10/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
c:\PROGRA~1\mcafee\SITEAD~1\mcsacore.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
C:\WINDOWS\system32\Wacom_Tablet.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\WTablet\Wacom_TabletUser.exe
C:\WINDOWS\system32\Wacom_Tablet.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Easy Paint Tool SAI\sai.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKLM\..\RunOnce: [InnoSetupRegFile.0000000001] "C:\WINDOWS\is-V665O.exe" /REG /REGSVRMODE
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: McAfee Security Scan Plus.lnk = ?
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Forceware Web Interface (ForcewareWebInterface) - Apache Software Foundation - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - c:\PROGRA~1\mcafee\SITEAD~1\mcsacore.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe
O23 - Service: ForceWare user log service (nSvcLog) - NVIDIA - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
O23 - Service: TabletServiceWacom - Wacom Technology, Corp. - C:\WINDOWS\system32\Wacom_Tablet.exe

--
End of file - 6042 bytes


3. No problems encountered.
4. Everything is running smoothly. : )

#8 gringo_pr

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Posted 10 August 2011 - 10:34 PM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\RunOnce: [InnoSetupRegFile.0000000001] "C:\WINDOWS\is-V665O.exe" /REG /REGSVRMODE
      O4 - Global Startup: McAfee Security Scan Plus.lnk = ?
      O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brakets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]



If you have any problems running Hijackthis.

sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Click on copy to clipboard and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
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#9 catnapgood

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Posted 11 August 2011 - 03:20 PM

Thank you so much Gringo! : )
I removed some of the unnecessary startup entries, and I ran the ESET scan.

ESET Scan Log:
ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6528
# api_version=3.0.2
# EOSSerial=02fccedbd3ad6f4cb6f8ada8ac171d4c
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2011-08-11 08:18:31
# local_time=2011-08-11 01:18:31 (-0800, Pacific Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 0 0 0 0
# compatibility_mode=5891 16776869 42 87 0 9848046 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=33747
# found=0
# cleaned=0
# scan_time=1654

#10 gringo_pr

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Posted 11 August 2011 - 04:44 PM

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image


:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.


:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
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#11 catnapgood

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Posted 12 August 2011 - 01:25 PM

Thank you so much for taking time out of your day to help my Gringo! I really appreciate it~! : )

#12 gringo_pr

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Posted 12 August 2011 - 01:26 PM

You are most welcome


gringo
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#13 gringo_pr

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Posted 14 August 2011 - 11:31 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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