Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Need Help Auto shutdowns


  • Please log in to reply
12 replies to this topic

#1 AgentHaze

AgentHaze

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:08:33 PM

Posted 30 July 2011 - 03:44 PM

hey i need some help i am having my pc shutting down randomly when i say this i mean a blank screen no BSOD and when i turn on my computer then go in to the event viewer i get the following

Critical error:kernel power 41 (63)

along with a sidebyside 33 error with comes a few seconds before the power error

to give to backround this wasn't happening before i download this game and installed it but i have done virus scans and nothing turns up i have even reformat and it stills continues to happen

this is actually the thing i download:

http://www.demonoid.me/files/details/1088632/?load_bal=00908154254&show_files=&page=1#comments

actually the last time i had a virus scanner open i also had cpu-z and i was noticing that the cpu % of use was going up alot from just that and then the temp kept going up aswell at one point it was 80-90 degrees

Rig:
Intel core 2 duo e6750 2.66
8800gts 512mb XfX
xfx 680i lt motherboard
4x1gb ddr2 800mhz
ultra lsp 750watt

BC AdBot (Login to Remove)

 


#2 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,716 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:06:33 PM

Posted 30 July 2011 - 04:13 PM

temp kept going up aswell at one point it was 80-90 degrees

That's the most likely reason for your shutdowns.
Max temp for your CPU is listed at 72F, so you're grossly overheating.

Shut the computer down and clean it well inside using a can of compressed air (use NOTHING else!).

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 AgentHaze

AgentHaze
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:08:33 PM

Posted 30 July 2011 - 04:38 PM

i have done this but the cpu stills continues to idle at like 45 then when i play a game or run something that uses alot of the cpu % it will go up to 80-90

#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,716 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:06:33 PM

Posted 30 July 2011 - 04:41 PM

You're killing your CPU.
You can cause irreversible damage to it.

You may need to reapply thermal paste, install an extra fan...
The point is, you can't run the computer in this state.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 AgentHaze

AgentHaze
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:08:33 PM

Posted 30 July 2011 - 04:57 PM

so this has nothing to do what i download also i would like to known that i just had flood the computer didn't get wet but i am assuming that the enviroment it was in has done that damage to it

#6 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,716 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:06:33 PM

Posted 30 July 2011 - 05:01 PM

It's hard to say what the reason is since we're online.
In any case you have to solve overheating issue one way, or another.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#7 AgentHaze

AgentHaze
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:08:33 PM

Posted 30 July 2011 - 05:03 PM

i am not on my rig i am on my net book i am just worried because like u said i don't want to damage my cpu anymore then it is. i am making a claim on my insurance lets hope they replace it

#8 AgentHaze

AgentHaze
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:08:33 PM

Posted 30 July 2011 - 05:04 PM

but u are sure this isn't a result of me downloading that game ? because it seemed like it happen right after that

#9 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,716 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:06:33 PM

Posted 30 July 2011 - 05:29 PM

Your computer specs should be good enough for any game to play without overheating.

i am making a claim on my insurance lets hope they replace it

It's probably a good idea.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#10 AgentHaze

AgentHaze
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:08:33 PM

Posted 30 July 2011 - 05:36 PM

thx man tell you how it all works out

#11 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,716 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:06:33 PM

Posted 30 July 2011 - 05:37 PM

You're very welcome Posted Image

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#12 AgentHaze

AgentHaze
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:08:33 PM

Posted 30 July 2011 - 05:50 PM

another queation if u can help. u are sure this isn't a virus related issue

#13 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,716 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:06:33 PM

Posted 30 July 2011 - 06:11 PM

Personally, I've never heard of an infection causing computer's overheating.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users